The Complete Basketcase

The Complete Basketcase
The Complete Basketcase

205 reviews

98% · 2013 · 1%

Return Claim MadeYes · No
Product Quality
Customer Service


205 reviews

Fantastic Service

Great service and your staff especially Tully have been so helpful. Show reply

This gift brought a lot of joy

Gift arrived beautifully wrapped on time. The company contacted me before delivery to ensure correct address as I had misspelled it. Show details ·  1


Having used The Complete Basketcase on several occasions I have no hesitation in thoroughly recommending their services.
Have purchased fruit baskets and added other delicious components all fresh, colourful and luxurious.
Customer service has been excellent, with Kerry most obliging when I made an error in delivery request date.
Communication on delivery was appreciated and needless to say the gift basket recipients were absolutely thrilled their treats! Show details ·  1
VickykSouth East Queensland, QLD4 posts

Just Perfect!

The basket was for a sad little 3 year old who was feeling a bit down. Grandma googled and found this Company. I organised a box of chocolates for him. There were ladybirds, bees etc. I bought some extra lollies of course. The basket was beautifully presented and he totally loved the surprise and into the chocolates straight away. It was a pleasure to see him smile. The box I ordered one day and the next day was on the doorstep. Would highly recommend this company for their presentation of the box delivered, the chocolates and great service. Show details ·  1
  • Thumbnail
  • Thumbnail
AnnaGreater Melbourne (Outer), VIC5 posts

Birthday gift hamper

I loved using the basket case to order a birthday gift hamper. What I loved the most was choosing what I wanted in the hamper including alcohol all at a reasonable cost, so I got to select items I believed the recipient would truly enjoy and eat/use. I also chose my delivery day ensuring a surprise on the recipients actual birthday. Show details ·  1
Naomi E
Naomi EMurray Mallee, SA

Excellent product!!

I would highly recommend this company. Very well packaged, very fast delivery. Awesome being able to add to the baskets too. Thank you so much, my sister loved hers. Show details ·  1
Rebecca S
Rebecca SGreater Melbourne (Outer), VIC

Amazing Service & Fast Delivery

I made an order for my unwell baby nephew and had missed the same day delivery cut off time. I called and spoke with Kerry who was so lovely and was willing to still deliver my item on the same day which I very much appreciated. I will be definitely ordering again with such a huge range of gifts and hampers to choose from :) Show details ·  1
Melanie2 posts

Fabulous Service and Product

I cannot recommend this company enough. Kerry literally bent over backwards to help me with my order when my client was discharged from hospital. She quickly redirected the hamper straight to his door so he still got his birthday gift on time. Show details ·  1
JuliaSydney, NSW

An amazing selection of gifts and quick delivery!

I highly recommend using The Complete Basketcase (TCB) as a retailer for sourcing all sorts of hampers, suitable to any occasion. The hamper selections are vast, prices are appropriate for what's offered in the hamper and delivery is immediate. I personally use TCB for both personal and business purposes, specifically when purchasing gift hampers as a goodwill gesture for our clients. Thank you TCB and we'll continue to purchase from you well into the future!
Kim J.
Kim J.

get well soon basket

This basket looked just like the picture and was delivered to our friend within hours of ordering. I was very impressed with the quality and even more impressed with the turn around, well done Basketcase and thank you. Show details ·  1
ChristineSouth East Queensland, QLD

Lovely Gift Basket and Excellent Customer Service

I bought the Chocolate Hugs Chocolate Gift basket for my niece who was recovering from surgery. She loved it! The company provides excellent customer service too. I made a mistake with the delivery date on my online order and it was no problem for them to fix it when I rang. The gift was delivered on time too. Show details ·  1
TammySydney3 posts

Great customer service

Looked very presentable and was impressed with the excellent customer service. Show details ·  1
Jessica2 posts


My friend in Galston NSW was absolutely delighted with his gift and described to me how perfect the whole thing was so I shall certainly be using your Service again. Thank you so very much. Regards. Jessie Johnson. Show details ·  2

Amazing service five stars

We ordered a hamper late in the day which missed the cut off time for same day delivery, our own fault, but got a call from the owner who offered to deliver the hamper that day an away. The hamper was delivered mid afternoon and we got also text from Basketcase to say it had arrived.
The hamper was wonderful, thank-you so much. would 100% use again and have already recommended to friends and work colleagues. Show details ·  1
KarenAustralian Capital Territory


Delivery time amazing.
Packaging outstanding.

Will highly recommend.

Product was fresh.

Thank you

Everyone Show details ·  1

Questions & Answers

Floyd Emerson
Floyd Emerson

I am disappointed that I paid extra to have the basket delivered the next day but it still took two days to get there. I may as well not have paid the extra. has affiliate partnerships. These do not influence our content moderation policies in any way, though may earn commissions for products/services purchased via affiliate links.

© Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of Further details in the disclaimer.