Fantastic and Speedy Service
I arranged a hamper for my daughter on the Gold Coast. It arrived from Melbourne overnight! She loved it and I am very impressed with the helpful staff for phone support and the very speedy delivery (without paying for express !)
- Verified customer
I made an order from abroad and didn’t know what to expect. The whole process was excellent and extremely efficient. Great communication and Champagne was delivered exactly on time. Thank you to Basketcase team. Would not hesitate to order again!!
They were awesome and did everything I asked them to
They were awesome and did everything I asked them to. The delivery was on time the products were well appreciated the people were thrilled to bits and that is all we asked for
Thank you Complete Basketcase Team
My daughter-in-law just received her basket I sent for her 40th Birthday. Thank you so much to the team for their help, service and prompt delivery. My daughter-in-law just loved the Surprise Chocolate Bouquet.
So glad I found you
Thank you so much for the wonderful hamper I ordered for my mums birthday. So unique compared to other sites and the fact you can add and replace items makes the baskets/hampers even more personalised. Having ordered this from overseas, I loved the updates provided re delivery, it gave me peace of mind. I will definitely use again and will recommend to others.
Thank you for your wonderful service, ease of ordering and delivering ahead of schedule - no guarantee of next day delivery, but you did it :-). The gift made it in time for my brother's birthday. Thank you, will certainly use your company again.
The reviewer stated that an incentive was offered for this review
Thank you for the lovely hamper, it was delivered in good time. I did think it would be bigger than what I received but was nice and my friend really liked it. I was not really happy with the customer service as I was live chatting with them the day after I placed the order just checking on delivery as I thought it was same day, I didn't mind when as it was not urgent but while I was chatting, I got a phone call from one of the ladies and she was quite rude as I was just asking a question, then they just ended my chat conversation, I don't thin...k I will buy from this place again only due to the rudeness of this lady. I was not rude at all and I know its one of the buzziest times of the year. Maybe up the game with the customer service so you don't loose any customers. Thanks :)
Thank you for your prompt service to deliver a Christmas Hamper which was delivered a head of schedule. The recipients were absolutely surprised and delighted and said all the goodies looked fabulous. It was the perfect gift for them and they are looking forward to sharing it with their family. Well done to you all and thank you from me.
Perfect gift for an 80th Birthday
I was thrilled with the impressive gift basket put together by The Complete Basketcase. I was able to create a unique gift that suited the recipient perfectly. They provided an endless assortment of goods which meant I could find a range of goods that matched the tastes of the recipient. I was able to create a special and meaningful gift.
Amazing collection and customer service
What a beautiful range of collection to choose from. I created my own gift hamper by choosing the things I wanted- champagne, cheese, crackers, chcolate etc! The team who put it together are so friendly and helpful. They even called me up to let me know of a minor issue with the delivery, and asked for as much detail to make the presentation of the hamper beautiful.
- Verified customer
Quick and efficient
Ordered a baby gift package for work. It was so easy to order and received the tax invoice straight away in the inbox (didn't have to chase up). The staff member received at home the next day and was totally blown away with the products and presentation. Will definitely use them again :)
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