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The Complete Basketcase

The Complete Basketcase

4.9 from 98 reviews

Reviews

4.9

98 reviews
5
(94)
4
(1)
3
(1)
2
(0)
1
(2)
  • Product Quality
    5.0 (31)
  • Return Claim MadeYes (0) · No (30)
  • Customer Service
    5.0 (30)
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Sharon

SharonCentral Highlands and Goldfields, VIC

Fantastic Hampers

published

I organised a Gift Hamper of Fresh Fruit, Ciders and Chocolates' on behalf of my Mum for her kind Neighbours - the selection of Fruit was Superb- and the hamper was beautifully presented -
with a lovely big ribbon- They were over the moon with their hamper of goodies -
Thanks The Complete Basketcase for A Beautiful Hamper -

Customer Service
Product Quality
Return Claim MadeNo

Excellent quality and value for money

published

Used this company to create a hamper for my elderly Dad for Father's Day. The option of choosing puzzle books, trivia quizzes, jigsaw puzzles, tea and alcohol made this the perfect solution in these strange COVID times. My father also even commented on the box the items came in as being outstanding! Will use Complete Basketcase again for future lockdown gifts.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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From NZ to Oz, best service ever!

published

You've made my Dad's day... and putting a note on the box, not to be opened until Father's Day, has worked. In these unprecedented times being separated by the ditch, myself in NZ and Dad in Geelong, The service and communication has been 1st class, and I will be going back again soon as his birthday is in November. Thank you o)

Customer Service
Return Claim MadeNo
Store LocationMelbourne, Victoria
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Katherine

KatherineSydney, NSW

Fantastic products and service!

published

We wanted to send my brother a gift to help him during lockdown while supporting a Melbourne business and stumbled upon The Complete Basketcase. They have a great range of products & excellent customer service. Would highly recommend them!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThe Complete Basketcase
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Happy Customer

Happy CustomerVictoria

  • 2 reviews

Excellent Service

published

Great service and products. Even though expected delivery was for the day after my daughters birthday, I requested if possible it get there for her big day... and it did. Thank you so much. Really made her day in these strange Covoid times when we can’t be with our loved ones.

Customer Service
Product Quality
Return Claim MadeNo
Anon

AnonGreater Melbourne (Inner), VIC

  • 2 reviews

Very impressed

published

It’s been hard during COVID-19 to be able to celebrate loved ones birthdays.
The night before my grandmothers birthday I didn’t know what to get her at the last minute with majority of shops closed....
I found The Complete Basketcase on google, websites very easy to use. The next day my grandmother was delivered a beautiful box full of chocolates etc and it made her day!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Tony R

Tony RGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Consistent Quality and Service

published

Have used The Complete Basketcase several times now to send gifts and have always been very happy with the service received and the quality of their products. Will use again!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKensington
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Kazza

KazzaMetropolitan Adelaide, SA

  • 4 reviews
  • 1 like

Great service, excellent quality

published

I will continue to keep using this company for reliability of excellent products and service. Makes gift giving so easy. The latest delivery was a day early but had a beaut little sticker on it telling the receiver not to open until her birthday!

Customer Service
Product Quality
Return Claim MadeNo
Ginny

GinnyGreater Melbourne (Metropolitan), VIC

Long time satisfied customer.

published

I have used this company for many years and have always been pleased by the products, presentation and delivery. Well done Complete Basket Case packers, selectors of products and the delivery team.

Customer Service
Product Quality
Return Claim MadeNo
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Nicole

NicolePerth, WA

  • 2 reviews
  • 1 like

Lovely service and great product

published

The service received was excellent, including the caring person I placed my order with through to being able to deliver within a couple of hours at a very reasonable cost. The recipient of the present, who was in hospital, was thrilled with the beautifully presented Lolly Box.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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  • Verified customer

Recommended!

published

Wine and chocolates delivery went smoothly and my friend is happy with the beautifully packaged gift, thank you for the prompt delivery even during COVID-19 times! Highly recommended, will order again! :)

Customer Service
Product Quality
Jo M.

Jo M.Greater Melbourne (Inner), VIC

Brilliant!

published

Service is excellent. I placed the order and it was delivered within a few hours, amazing turnaround. My daughter-in-law couldn’t have been happier with her beautiful birthday hamper, she absolutely loved it!

Customer Service
Product Quality
Return Claim MadeNo
Michelle

MichelleHobart, TAS

Prompt, efficient and friendly service!

published

I ordered a selection of goodies for our son's 21st birthday and asked it to be delivered on his birthday. It was and he reported it was all lovely!
I found customer service to be friendly and efficient and I have no hesitation in recommending The Complete Basketcase (love the name!) to others.
Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Store Location247 Abbotsford Street, North Melbourne
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Steph

Steph

  • 2 reviews

Beautifully presented gift

published

We ordered a new born gift for our grandson and my daughter said it was beautifully presented and was thrilled with the contents.
It was easy to order and got delivered within 4 days.

Customer Service
Product Quality
Return Claim MadeNo
Jackie

Jackie

  • 2 reviews

Excellent service

published

Within 10 minutes of placing my order, a lovely lady from this company contacted me because I had written "Happy Birthday" on the delivery message. I had not paid the extra postage to be able to choose the delivery date, but they still wanted to make sure that the delivery date suited the birthday. Very caring! My Dad was very happy with his birthday present. This is the second time I have ordered from this company and very happy both times.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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GREAT SERVICE & PRODUCTS

published

Thank you very much for the awesome products and great service you provide.
So happy with the fast delivery and my sister was very happy with her gift.
Thank you

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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Tamara S.

Tamara S.Greater Melbourne (Inner), VIC

  • 3 reviews

Great products and service

published

I chose my own gifts to put into a delivery for my daughter's 21st birthday. Great choices, great quality and easy to use site. Defintely recommend to anyone looking for a delivery gift service.

Customer Service
Product Quality
Return Claim MadeNo
Margaret H.

Margaret H.Sydney, NSW

Great service

published

Thank you for the quick delivery before Easter. My daughter was over the moon. I’m in Sydney and she’s in Melbourne, cut off by Corona. It let her know I’m thinking of her and gave her a morale boost.
I had trouble selecting from your huge range of lovely baskets.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Melbourne
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Kerrie

KerrieGoulburn Valley, VIC

Best thing ever!!!!

published

I recently purchased 3 gift baskets for my children living interstate and I was absolutely blown away with the quality of the product. Price is very reasonable and very impressive how the baskets/hampers are presented.
The Complete Basketcase should be very proud of their product and service.
I will definitely be buying from from you again.
Thanks so much for making our 2020 Easter a little more happy.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Happy family

Happy familySouth East Queensland, QLD

Excellent Service and Products

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne, Victoria
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