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The Cullen E-bike-1000W 48V 13Ah

The Cullen E-bike-1000W 48V 13Ah

The Cullen E-bike-1000W 48V 13Ah
2.8

32 reviews

PositivevsNegative
44% · 1415 · 47%
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Build Quality
3.1
Value for Money
3.2
Cleaning & Maintenance
3.3
Battery Life
3.2
Braking
3.1
Suspension
3.0
Brand Manager for The Cullen E-bike-1000W 48V 13Ah? Claim your listing.

Reviews

32 reviews
ken
ken4 posts
 

Cullen 50% bike

Have 2 of the 2000w 29 inch one is the first version ...still going well second battery had to fix .. I agree with everyone the company are had to get any help out of and or parts ..don't know why they are doing this ..motor is a good brush less one and control is reasonable ...battery cells are not samsung or Phillips but more a cheap knock off and will not not last ..so ve prepare to change out cost about 450 ..and my mate brought one off ecay allibaba dodgey company with bent rim and they wouldn't fix or change a bit hit and miss ...! Show details
Build Quality
Suspension
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Brent
BrentHunter Region, NSW
 

Cullen goes dark

Once purchased Cullen goes dark, no physical address or phone number and an email they don’t respond to. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Samantha
Samantha
  Verified

Cullen Ebikes are a company full of thievery

My husband accidentally transferred $800 to this company, it was titled RENT. They have now decided 2 weeks before Christmas that they aren't going to return our money. We've spent over $2000 with this company previously. Do not buy from this company. Show details
Disappointed
DisappointedSydney, NSW
 

Cullen E-bike- 2000w 48v 25ah

Purchased brand new from a seller in south west Sydney, 4 weeks ago. Two weeks and 134km into riding, the motor decides to stop working and error 09 shows up on screen. Now it vibrates when back wheel rolls. Was told upon purchase it came with a 3month warranty so am waiting for Monday to contact the seller to arrange for the bike to be brought back and checked out. Contacted her as soon as it happeend but was told they weren't available that coming week and to contact them on Monday to arrange a date to bring the bike back.

Do I report her to consumer affairs/ department of fair trading if they refuse to honour the warranty?

Do I post her info where she advertises to warn others of my experience? Show details

Build Quality
Value for Money
Cleaning & Maintenance
Dimples
Dimples
 

Deliberate misrepresentation of product. Scammers

Poor packaging for transport. Bike damaged at delivery. Cullen will not respond unless you contact consumer protection.
The controller on the cullen 1000w & 2000ws have been deliberately programmed into deceiving the user that they are traveling at a greater speed than they actually are. Tried & tested. Substandard quality. Battery voltage questionable. Ignores customers. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Battery Life
Braking
Suspension
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Steve W.
Steve W.
 

Love my Cullen

I bought the Cullen C116 after a serious Motor Bike accident to get around. Battery issues mostly caused because I stacked it. But all in all for 2 years no issues. I get mine serviced as you would a bike. I do recommend the Cullen Brand Show details
Build Quality
Value for Money
Cleaning & Maintenance
Battery Life
Braking
Suspension
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sebperrry55
sebperrry55Greater Melbourne (Metropolitan), VIC2 posts
 

terrible

gave me a weak controller that got blown in a day, asked cullen to send me the wright controller, NO RESPONSE and there is no cullen controllers on the internet so i have wasted 700$ just for a one day ride Show details
Lexnu23
Lexnu23Greater Melbourne (Inner), VIC2 posts
 

Cullen V3

V3 is a good ebike it's very light, super quick with 21 gears, hydraulic brakes also comes with a USB adapter to charge ur phone or put LED lights on it Show details
Build Quality
Battery Life
Braking
Denis
DenisNorth-East, TAS
 

Cullen fat bikes with no service quickly becomes a lemon

I have purchased the fat bike version. Has been running well upto 140km and then stopped. No help from any of the 3 Cullen outlets in Sydney. Now after much checking it would appear the controller has given up. Looking into it myself as none of the suppliers would help. (maybe they are afraid of customer service) , error 07 led me to originally believe it was the motor. But later checked the controller and all mosfets have failed. The problem is if the suppliers won't help you have to order directly from China. You have no idea who Cullen gets its parts from making the whole procedure arduous. No backup at all turns a good bike into a lemon for most people.
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June K.
June K.
 

They lie

My 2000 watt cullen vision 4 is 750-800 watt max.it still does 60 kph 90 kg rider but nowhere near 2000 watt all lies Show details
Build Quality
Value for Money
Cleaning & Maintenance
Battery Life
Braking
Suspension
Tim
TimGreater Melbourne (Outer), VIC28 posts
 

Poor quality

This is the third e-bike I have purchased. It’s the worst I’ve ever owned.
It can be dangerous as the motor won’t shut off when I stop at traffic lights. On many occasions the motor has just started without any warning and almost put me into moving traffic. The company never answers any emails and the battery may last around 33-35 klms while being used very conservatively.
The riding position is very uncomfortable and the parts are very cheap and nasty. Definitely would not recommend this product or buying anything from the company. Show details
Build Quality
Value for Money
Cleaning & Maintenance
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Tim
TimGreater Melbourne (Metropolitan), VIC8 posts
 

Avoid

Do not buy, every time i take it on a Ride something goes wrong, I've had it two weeks and now it's lost connection from battery to motor. Show details
Dee L.
Dee L.
 

Cullen C309 Error 09 message

if any one had the same issue I need help Show details
Battery Life
S. Walsh
S. Walsh22 posts
 
Build Quality
Value for Money
Cleaning & Maintenance
Battery Life
Braking
Suspension
Brendan G.
Brendan G.
 

Do not buy a Cullen product

Bought a escooter have had 2 problems with it.
Will not answer e-mails happy to take your money . Definitely not recommended

Questions & Answers

sebperrry55
sebperrry55

is anyone selling a. cullen ebike controller? i will pay 80$ PLS

Riley R.
Riley R.

does any know where the speed limiter is in the cullen e bikes? like the speed limiter cord for “the law”

chris d.
chris d.  

Inside the plastic box under the framejust under the battery, undo the four screws and its the white wire

Simon
Simon

I just received a cullen version 4 2000W 52V ebike. It was very fast for 15mins then became sluggish dropping from top speed of 65kmhr to barely making 45kmhr. The motor makes a strange noise on starting and going uphill. No response from cullen. Is this mechanical or are the sw900 settings wrong?..I notice there is no 52V battery option in P03...only 36,48,60,72.
Also what setting should P11 be on?
Thankyou

ralf h.
ralf h.  

Here is the phone #0480235993 Cullen E-Bikes hope this helps

S. Walsh
S. Walsh  
Tim
Tim  

Hey bro is taken me nearly a year to get my bike electrics fixed, if you stop need advice, shoot me a sms 0416446080 and I'll give you a call
Tim

Details

Brand Manager for The Cullen E-bike-1000W 48V 13Ah? Claim your listing.
CategoryElectric Bikes
Price (RRP) $1,099
Wheel Size27.5" (650b)
StyleMountain
TypeStep-over
Motor TypeRear Wheel Hub
FeaturesThrottle
Max Range 70 km
Battery Size13Ah
Max Load Capacity125 kg
Power1,000 W
Voltage 48 V
Weight19 kg
Manufacturer Warranty6 year(s)
Colour / FinishBlack

Extra Information

Brand Manager for The Cullen E-bike-1000W 48V 13Ah? Claim your listing.
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