The Local Plumber
Verified69 reviews
Positive reviews
A really great experience – I was so impressed with everything about my experience. Arran on Saturday, and Fabian and Mustapha today were all top class. They were all friendly, patient, right on time and kept me up to date. It was a massive job to replace my electric heating tank but they did an incredible job. There was minimal mess or disruption and the water is heating up as I write. I will absolutely recommend this company to all my friends.
The local Plumber – The local plumber provided excellent service to us Brayden's quote and price very happy with, as an older person we felt reassured and confident with our choice. Kody installed a new sink and tap for us, great attitude and work ethic. Thanks Guys
Best tradie experience – Can't thank them enough! After gardeners cut my gas line, first Emily on the phones and Mitchell the plumber worked hard to fit me in. Then Brayden gave an honest assessment and the world's fastest quote! Dan and Koby did a stellar job making the job quick and painless. They even cleaned up after themselves! All round I was impressed with their professionalism and would have them here again in an instant. Thank you everyone! Show details
Negative reviews
undertook some work at my elderly fathers house recently. changed 3 x tap washers for $600. replaced 3 x $50 valves to and from the hot water unit. unlikely this was even required. $1700 bill. unushamedly beyond a rip off. looks like were off for some holidays boys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i advise elderly customers to look elsewhere to avoid being ripped off.
Gouged – Billed over $700 for 50 mins work. The parts were 18” of 5/16 copper tube and a faucet. Asked what the hourly rate is, seems they make it up as they go. Never again.
Support local plumber disappointment – Came to investigate a blockage on my property. Gave us the problem and requested us to authorise some works for $5k. How they came up with a quote for 5k, we don’t know, asking for footage of CCTV that they had done via email, instead they respond with an invoice of over $5000 for no work done. We paid $350 for CCTV footage which they can’t provide. Follow up calls with no answer and a jiggle of being on hold for a long time just comes up.
Recent reviews
I found the local plumber, Koby to be extremely helpful, polite young man, he fixed my tap leak swiftly and also cleaned up afterwards. Would recommend Koby for anyone requiring plumbing assistance
I had my HWS replaced they did a excellent job in fitting the new one they were friendly and polite and new everything about HWS, and I was able to get gas again and I got my compliance certificate already I was reallyhappy with the service and will call them for all my plumbing needs. Show reply
Prompt; friendly accurate and effective. I live in an older unit and went to replace washers on a dripping tap and they were like nothing I’d ever seen. Realised that this was a job for a professional. They were prompt in assessing the job and quoting and attending in the time frame given
Would highly recommended – Fast, reliable and very helpful, my neighbour recommended them to me and was so impressed by how professional they were, they did a fantastic job and the price was good too.
Fantastic service – Fantastic service. Many thanks to Brayden for a quick response to my bathroom emergency. Brilliant work the next day by Dan and Koby to fix the problem.
BEST COMPANY – Had Nass & Alex attend for a reline at our property, the professionalism and workmanship was beyond amazing. They explained every part of the process of relining, Showing us before and after footage, we are beyond happy and highly highly recommend the local plumber.
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Plumbing pipe work fixed – Our daughter hit the front garden tap on her first driving lesson the boys Ryan and Tony made this a very seamless fix in and out for a very reasonable price. It’s a 5 star from me. Thanks again guys!
Top Notch Company – Great communication from Ryan throughout the whole plumbing process. Will definitely get these guys back if any other issues arise.
Highly Recommend – Burst pipe in our family home we thought that we would have to cut open a massive strip in the ceiling as recommended by another plumbing company called The Local Plumber Tony the boss came up with a great stategry with his worker Ryan to re route the new water line saving us any demolition. Your in good hands here highly recommend!
Hot Water Issue Fixed – The Local Plumber where very quick with there response and gave us a couple of different budget friendly options. Ryan called us when he was on his way showed up right on his eta and completed the job in a very cleanly manner.
Extremely Happy! – Ryan did an excellent job fixing our plumbing issue—he was quick, professional, and left everything spotless. Highly recommend his services!
Amazing!! – I called the The Local Plumber for a blocked toilet, they came out on the day and fixed the issue for me! Will definitely be going to them if I have any plumbing issues.
Great service – Had Aaron and Dan attend for a blocked sink and a toilet malfunction issue. Very happy with the outcome.
A prompt, neat and thorough job – Daniel and Dylan have been doing a mighty job for us, completely replacing the water pipes to our house. They have been so diligent, efficient and thorough, moving our shed to get to the very deep pipes and replacing it again at the end of the work. They've also installed a new hot water service. Over the 3 days we've been very impressed by their… Read more
work and thoroughly recommend them and their company The Local Plumber. Thanks so much, D and D, you've been great!
Dan & Ryan Professional – Firstly i must thank the receptionist who at 11.42pm discussed the concern with a positive and reassuring attitude. Secondly, I understand my situation was driven by a burst pressure water pipe. I turned the water off and problem was solved until the plumber arrived. Ryan was not what i expected from a Tradie. He actually displayed a professional… Read more
reassuring approach to the task and identified the source of the concern, process for the repair, timeline including the potential costs. An extra emphasis was placed on the task being carried out within a timely manner with Dan being available to carry out the repair that same afternoon. Same Day Service. An absolute and refreshing surprise. Dan advised of the timeline to visit, arrived within the timeline and carried out the work in a very professional manner answering any question i had. I can only recommend them on my experience however one of the best Tradie experiences i have ever had.
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Saturday morning dilemma. Toilet not working – From the initial call placed Saturday morning. Plumber came on time within 1 hour impressed. Bad news, need new toilet. They were able to fit me in Monday morning (1st job) Called 1/2 hour before job. Mark arrived 8.00 am the toilet he had with him there were too many gaps, so quickly goes off to change for a different one. Mark finished the… Read more
job. So clean, no mess, did not have to mop anything. I was very happy with the service and the end result. Highly recommend The Local Plumber
Professional and efficient – A blocked sewage pipe is never much fun, however I was most impressed with this company for their efficiency and professional behaviour. Thank you Dan, Koby, Alex and Brayden for making it happen!
Very pleased with efficient work! – Dan and Lorenzo were very efficient in fixing our plumbing needs, even with set backs they completed the job to a high standard. Couldn't have asked for better.
Fast and friendly – Dan and Brayden were professional and friendly to work with, all works were competed within the time frames estimated and left the spaces clean and tidy. Would recommend!!
Thank goodness for that fridge magnet !! – On New Year’s Day 1/1/24 we had water egress into a lift shaft !! Aaah ! Electronics of a lift and water are not a healthy mix . I call it an emergency and was so relieved I kept the 24 hr “EMERGENCY-PLUMBER..24/7” magnet on my fridge .My call was attended immediately and Michael came promptly with a text to say he was en route . A friendly… Read more
totally helpful young man who triaged a number of issues with full explanations provided and pricing of possible ongoing services discussed .He heroically attempted a manual de blocking of an outside drain ( tree root obstruction). He explained the ongoing services of fibre optic type diagnostics and I jumped at the chance to have this the following day He also realised a toilet was leaking a little and showed me the problem and said a fix would involve parts etc I jumped at this also As he arranged ,the following morning saw Dexter and apprentice Braydon arrive at the time promised they set to work promptly with the parts required and re- installed a toilet cistern which had been inadequately installed at the time of building only 4 years ago .Once again friendly service with lots of explanation and pricing discussed before hand . The friendliness and service orientation of these 2 young men was once again a delight And more .. at the time promised for the diagnostic plumber he was there.The delightful Braydon snr showed the problem on a screen as he fed the coil down the drain . He explained everything with clarity and diligence .He did what he could then discussed further control measures which I willingly agreed to .This is an exceptional service which provides sincerity and professionalism in spades .My shower leaking into the lift well is a challenge for the original plumber to deal with ..not The Local Plumber ,but what they have achieved is terrific .
not happy – The plumber wasn't able to complete the job- I received a slight discount - about the price that the part he couldn't replace would cost (approx 10% off the whole job). Also had to listen to him swear the whole time he was trying to complete job, I knew after 2 minutes he wasn't going to be able to complete it yet he persisted for 30-45 minutes -… Read more
I was charged for all this time despite knowing that he would likely not be able to do it. I am sorry but the slight discount I received for only doing half the job was really not good enough (30-40% is what I would have expected) especially when I said upfront that the washer didn't really need to be replaced but I thought I would do it since the other one did need replacing. It seems I have bad luck with plumbers although compared to the local plumber who was flat out rude this plumber was actually nice and if the "discount " from the company had reflected the work done or the plumber had the tool he needed to change the washer I would not be writing this.
Best service ever – They came on time. Did the job to our advantage. Made me feel comfortable with all suggestions. Took all rubbish away with them. Never added extra charges. Will always use them and totally refer them to family and friends with confidence. Tony and Dexter you are Champs.
Thank you, great service – Mark was prompt, rang before attending and provided great service. I highly recommend this company. We had a gas leak, and they were great at communicating, attending promptly, offering options, and fixing the problem.
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