The Plumbing & Electrical Doctor

The Plumbing & Electrical Doctor

 Verified
The Plumbing & Electrical Doctor
4.0

64 reviews

PositivevsNegative
77% · 4914 · 22%

Customer Service
4.7
Timeliness
4.8
Job Satisfaction
4.7
Rates and Fees
4.3

Reviews

64 reviews
Jules from ACT
Jules from ACT
  Verified

A great job repairing our garage gutter

We are very happy with the job your plumbers did for us today in repairing our garage gutter. They were very professional, courteous and kept us informed at all times as the job progressed to ensure the outcome satisfied our expectations. Well Done!
Rates and Fees
Shep
Shep3 posts
  Verified

Overall very satisfied with service

Good communication. Prompt action. Turned up on the time agreed. Took time to explain things. Professional and polite.
omi16j
omi16jcanberra2 posts
  Verified

Quick and fuss free

From the first call they went above and beyond expectations to help us out.
Friday afternoon we has a visit and advice and when we called back with our decision it was booked in for Monday.
Mike and Matt where amazing
Richard G.
Richard G.
  Verified

Expensive, but good work all round by the phone contact, quote provider and replacement hot water system installers

Work was promptly completed the day after first phone contact. The quote was explained well and all options were considered and discussed. Tim and Mike did a good job installing a replacement hot water system and associated pipe and valve changes in a very confined space. They were courteous, efficient and tested the new system thoroughly. The new hot water system is currently working well with no leaks.
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Public
Public
  Verified

Plumbing and electrical work

Excellent customer service! We moved a water pump to a different location, and had a bathroom light installed. Booking the job was easy, quote was obtained the next day and the trades were at the house within the next 3 days. Job was completed to a very high standard, and we are very happy with the end result. Would definitely use this company again. Show reply
Bob
BobCook 2614, ACT
  Verified

The plumbing job was completed quickly & thoroughly

The plumber, Mike, who was sent by the company to do the job, was thorough, unobtrusive and professional.
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
StockoFlatty
StockoFlattyHunter Region, NSW2 posts
  Verified

Great Work

Just want to say a big thankyou to "Jack" for all his great work. He worked really hard on the job for which we couldnt be happier. Thankyou so much.
Roberts
RobertsHunter Region, NSW
  Verified

Prompt reliable professional service

Had a leaking pipe side of house just after Xmas. Wil came to our rescue. Excellent job. Rebooked to replace two toilets, fix tight tap and hot water system. Professional informative and friendly service. Thanks Wil
tassiedevil
tassiedevil
  Verified

Excellent work

Plumbing Doctor was great to work with Jared explained everything in Detail and was great at his job
LizaM
LizaMHunter Region, NSW5 posts
  Verified

Very responsive but expensive

To their credit the company is very quick to respond to jobs and provide timely service. But the price for less than an hour’s work was high and there’s a callout fee. I did not receive a proper receipt and had to pay on the nail by dictating my bank card details to the plumber entering them into his phone. If a company has to be paid on the job they should provide proper payment facilities.
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
John M.
John M.South-Eastern Region, NSW3 posts
  Verified

Outstanding Service

I .had a dripping tap from a hot water system which was fairly new. An appointmeent was made, and the plumber arrived the following morning, as promised. The leak was efficiently fixed, then Jarrad came upstairs to provide advice on a Zip Water Heater. We accepted his quote that day, He was at all times a pleasure to deal with. Hopefully he will be given the job to install the new heater in a few days time.
Arthur D.
Arthur D.Hunter Region, NSW
  Verified

Blocked toilet

Problem was bigger than we thought, however, technician explained fix up solution very well
Grant A.
Grant A.
  Verified

Great Service

Our problem was fixed quickly and effectively. The technician knew his work well. Highly recommended.
Barry
Barry
  Verified

Leaking pipe under concrete path

Immediate and professional response. Leak rectified within a couple of hours and path concreted the next working day.
Rates and Fees
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Graeme from Bellbird
Graeme from BellbirdHunter Region, NSW
  Verified

Happy With Job

The electrician came out and I showed him four jobs that needed to be done, two fans and some lights. He quoted for me then and there. He returned with the parts a few days later. I am happy with the pricing and the quality of the work.

Questions & Answers

Motorola G7 Play buyer
Motorola G7 Play buyer

Do you remove old solarhart systems from 2 story house roofs and replace with 315 litre conventional systems on ground?

The Plumbing & Electrical Doctor
The Plumbing & Electrical Doctor   DM   

Hi, yes we can do this for you, please give us a call to discuss options on Monday.
Cheers

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