79 reviews
Fast-acting, caring and knowledgeable, Squeaky Clean are the team I would recommend for any house clean-up. After a house flood in the middle of the night, Squeaky Clean were the only company who attended within an hour. Richard immediately brought calm to the chaos, working diligently to prevent damage and restore what could be saved. His whole team were great to deal with and went the extra mile. I can't recommend them enough!
Richard was amazing, helpful and courteous after another carpet cleaner left me in an awful mess. He communicated with me about possible solutions, turned up when I had no booking to inspect and help me . I’m an so grateful for his professionalism and time. Highly recommend.
Did an online booking and was charged a deposit. A few hours later they cancelled saying they can't service my area. I asked why and was given no explantion. Don't take peoples money if you can't do the job. Totally unprofessional. I guess I should be grateful they told me instead of finding out on the day of the booking when nobody turns up.
Reviews with attachments
In my experience as a repeat customer, Richard and Chris from The Squeaky Clean Team have consistently exceeded my expectations for carpet cleaning service. Living in a rental property with older pale carpets and an anxious dog who has several medical conditions, I have required a dependable, knowledgeable service to maintain the property. I’ve… Read more
included photos of the before and after as a testament to the challenges they’ve tackled. The team is extremely knowledgeable and passionate about the technicality of their work. They deeply care about the efficacy and quality of their products, taking pride in being transparent and communicative about who manufactures them and exactly how they work. The products they used were designed by a local team in Victoria! They have always eliminated the stain, the germs, the odour, and the worry. I have found their pricing to be highly competitive, considering the exceptional quality and complete assuredness of their treatments – especially considering that when a second application was required, they returned to complete the service for free. Their reliability, trustworthiness, and friendliness have made them my go-to experts when accidents occur. I live on my own as a single woman, and as a busy professional this has made my life significantly less stressful. I wholeheartedly recommend The Squeaky Clean Team for all carpet cleaning needs. Simply outstanding.
Clean communication, Fast Response and clear arrival time – Very happy with the response speed and one thing I like the most is when they come they call you. Then they will send you an message about their estimated arrival time when they set off. As a customer who got water damaged carpet I was happy with the outcome and process. Thanks Richard and Chris.
Exceptional Service – So impressed with how they managed to get my business dry, and keep the business open! Our practice was flooded by a burst pipe but the team at Squeaky managed to run drying equipment o/n so we could us all our rooms during the day. The went out of their way co-ordinating everything, even our insurance assessor. Cant recommend highly enough
BEAWRE BEWARE BEWARE Did some drying job in my house roof. Broke the front entrance concrete with their big fans and promised us to fix it up soon. And now after calling him nearly 10 times, replying with that it's been broken before. STAY AWAY FROM THEM NOT RECOMMENDED AT ALL❌❌ MORE TALKS…FAKE COMPANY
Positive reviews
Richard and Chris did a great job at my place. Solid work to remove some stubborn stains and friendly service. Happy to recommend them and I will certainly use them again.
After my washing machine flooded an adjacent bedroom I rang Richard who immediately put me at ease. He talked me through what needed to be done. Ensured that I felt relaxed before making any decisions moving forward. He and his team helped move furnishings and once the job was done helped move it all back. He then sat down with me and took the… Read more
time to ensure I had all the information needed for the insurance claim. He was patient and considerate. He then followed up with reports and photos and answered any further questions I had. Richard and his team were amazing. From our first phone call to the after care once the job was done. Highly appreciated. Sonia
The Squeaky Clean Team are professionals in carpet drying, carpet cleaning, and flood restoration services across Moorabbin and Melbourne suburbs. They are a reliable, trustworthy, caring team who go above and beyond for their customers satisfaction. They have a wealth of knowledge and are efficient at what they do! I wouldn't go anywhere else.
Negative reviews
RUDE! – If I could give 0 stars I would! Called due to a bathtub that had overflowed and had half a bedroom with saturated carpet. Was unsure what to do or how to go about anything and the guy on the other end of the phone call (didn’t catch his name) could not be any more rude! So unprofessional as he assumed we were someone else who he had already… Read more
spoken to and he spoke to my husband in such a rude manner! We have spoken to another company who were more than happy to help and took their time to explain everything.
❌❌DO NOT USE THESE CROOKS ❌❌ – We Called these guys to get quote and on 3 occasions they advised it’ll be $1k, after when we send photos videos etc However, day later they advised it’ll be $2600 ❌❌❌❌❌WHEN THE JOB IS HALF WAY THROUGH THEY LITERALLY DID NOT DO ANYTHING APART FROM PUTTING IN 2 AIR mover AND 1 dehumidifiers AND CHARGED US $2600 PURE THEFT ⛔️ALL THE POSITIVE… Read more
REVIEWS ARE PAID REVIEWS BTW⛔️
They did worse job anyone could have done. And DO NOT USE THERE RECOMMED CONTRACTOR FOR ANYTHING, HE’S EVEN BIGGER CROOK CHARGED $560 FOR SOMETHING BARELY AN HOUR JOB IT WAS LITERALLY HALF DOOR NEEDED SANDING DOWN AND RE PAINT AND IT TOOK HIM 8hrs ❌❌❌❌❌❌❌ THE WHOLE BLOCK HAVE REPORTED THESE GUYS TO FAIR TRADING, AS THESE CROOKS WILL TAKE FULL ADVANTAGE OF YOUR SITUATION
All the positive feedback are paid for reviews DO NOT BELIEVE THAT
Find out how Squeaky Clean Team compares to other Carpet Cleaning Services
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Utterly unpleasant – I rang to get a quote to see what could be done for a pet urine stain. During this phone call I was repeatedly cut off and spoken over, and was told to replace the whole carpet (which he could provide). I’m renting and told him there are many other stains, he replied that the agents could pin that one stain on me and I’d have to pay for the whole… Read more
carpet replacement. When I questioned this he became defensive and said he was just being honest. I said that’s fine I wasn’t accusing him.. he replied that most company owners wouldn’t be as honest as him. Then he said wait til I leave the rental and rip up/replace the whole carpet then. I also told him I’d used the supermarket product with the scrub brush on the end, his reply was “oh no, you didn’t…”, which was completely unhelpful and did nothing but make me feel shamed. When he told me it would cost $350 to remove the odour, I said I’d have to think about it because I’m not working and it was very expensive. Instead of being understanding and respectful of my position, he spoke in depth about why the cost was so high. He was purely driving a sale. The feeling I got from this man was of coercion and fear-based tactics. I’m autistic and live alone. I needed to talk to someone who was helpful, considerate and patient. I felt sick the whole time talking to him, and when I hung up I burst into tears. I came on this website afterwards to see if my reaction was out of place, but after seeing so many reviews that also describe him as rude/unpleasant and the company as unreliable I would avoid at all costs.
Recent reviews
Richard and his team communicated via phone/emails promptly and what Richard doesn't know about cleaning up sewerage spillage is not worth knowing. He attended promptly to spillage affecting two garages and their contents. He communicated with residents, went out his way to arrange access/picked up keys and provided all the necessary… Read more
before/after completion photos. Highly recommended if you want a contractor that is passionate about their trade and always willing to provide information/education on what needs to be done and why.
A shout out to the Squeaky Clean Team of Moorabbin Victoria! They were so professional from my first contact. Prompt, reliable, reasonable cost, and did an amazing job of cleaning a very large office area with little disruption to the few staff who were working that day. Thank you very much
Richard and his team did some work at my investment property in Mckinnon including new carpet and underlay - I'm impressed by how responsive and professional this team is. Highly recommended.
Awesome Service + Awesome results – I have used Richard + his crew from Squeaky Clean Team a few times now. The first time I used their services I was blown away with what an amazing job they did, the carpet looked amazing. Richards communication is fantastic, he always gets back to you in a timely manner and happy to help. Thank you
Thankyou squeaky clean team – Richard and his contractors made a stressful time (grey water from my washing machine flooding from bathroom into living room affecting the carpets) much more manageable. Richard was there within the hour after my initial phone call on the weekend and I found him informative and courteous. He was always easy to reach via phone and arrived on time.… Read more
His approach was calming. His contractors who cleaned and relaid the carpet were also very polite and helpful and did a great job. I would recommend squeaky clean team to a friend if they are ever in an unfortunate position of needing flood damaged carpets dried and restored.
Carpet Cleaning – Fabulous company to deal with. I have now used them twice and both times they have been professional, helpful and friendly and most importantly were able to get the stain out of the carpet. Don’t waist your time going anywhere else. Vicki Show reply
Fast, effective and great quality – I found this company to be fast and efficient. I wasn’t sure if they would be able to make a dent in the messy mess my cat has left in one spot and the carpet looks new! Wow! I found the owners to be very receptive and helpful and easy to engage with. There was very little smell (which is important to me as I’m highly reactive to everything) and… Read more
the carpets weren’t drenched when they left which meant I could walk on them with confidence. I definitely recommend!
Fantastic Service – Richard and the team are fantastic! They came out on a Sunday after our laundry sink flooded. The repair work was fast and to a high standard. We appreciate their efforts and work for our place. Show reply
Find out how Squeaky Clean Team compares to other Carpet Cleaning Services
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Compassionate and fast service – I had my washing machine flood and Richard helped me out immediately. He knew what to do and was very patient with me. I recommend this service very highly Show reply
Amazing service, couldn’t do it without them! – I can’t give enough praise nor stars. Richard from squeaky clean team helped us so much, he picked up immediately on a Sunday! He is so friendly and knowledgeable and just a genuine bloke who helped us through what we thought was unsolvable. If you ever are left with carpet problems from water damage, no matter how bad you think it is, go to Richard!
Amazing team! – Richard was incredibly helpful to me when I had a flooding in my apartment. He even helped me collect evidence that I needed for the flooding report. My apartment's carpet was like brand new after they were done! Thank you so much to the Squeaky Clean Team! Definitely recommend!
New lounge cleaning – I have a new expensive woollen lounge. Unfortunately, a dark sauce was dropped on it one evening. I made an online inquiry. This was promptly returned with a phone call to ask about the spill and when I would be available. As it happened an appointment was confirmed for the following day [Sunday]. The technician phoned in advance and arrived… Read more
early. The stain was completely removed in around 30 minutes. I was instructed to let the lounge dry for 6 to 8 hours. A relieved and satisfactory outcome. Thank you Squeaky Clean.
Great and professional service! – Had a very positive experience with the squeaky clean team. They were quick to respond to my call, professional and informative when they arrived and fixed the problem quickly and kept me updated on the process throughout. My carpet is cleaner than it was before!
Honestly the best company to work with – Spoke to Richard at 11pm when my washing machine had leaked water all over my rental carpets including the bedroom, and part of the living room. He was there the next day to check out the rooms, brought in dryers not long after, assisted with moving furniture and the entire time made me feel that everything was going to be ok. This is the team in… Read more
Melbourne, the one and only brilliant Squeaky Clean Team!
Thanks Richard, for taking my millions of phone calls and assisting me with the entire claims process and carpet drying and making me laugh.
Absolute Ripoff – Quoted to have a rental cleaned, gave them an accurate description of the unit. When the operator attended told us it would be an additional $130 knowing we had no time to arrange another operator. It's a rort. Don't use them under any circumstances.
Hi We are a bit shocked by this review as we… Read more
Exceptional Service - Highly Recommend – I spoke to Richard, from the Squeaky Clean Team, and Richard talked me through the best ways to get the job done. He provided multiple options and varying price points.
Squeaky Clean Carpet Cleaning – Pensioners made an appointment for a carpet clean, they turned up with the wrong cleaning equipment despite specific request. Then rescheduled for the next day, then a guy called Richard called the morning of the appointment to say he wasn’t coming at the set time but might come later if any other emergency jobs didn't come up. Would not commit… Read more
to an appointment time. When pressed to do so they got angry, said they weren't doing the job and hung up. This is completely unprofessional. If I could give 0/5 stars I would.
I am so sorry that we let you down. We do a… Read more
Very Unsatisfied – I was given a reasonable quote over the phone and booked well in advance. I called the office when no one showed for the appointment. Someone did show up (2hrs late), then proceeded to ask for 2x the amount of the quote. My husband was able to get him back down to the quote price, but had to work hard to get the price back down.
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We re fund the money as soon as you made the… Read more