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TID Travel Insurance Direct - Annual Multi Trip

TID Travel Insurance Direct - Annual Multi Trip

3.4 from 5 reviews

Reviews

Review distribution

5 star
2
4 star
1
3 star
0
2 star
1
1 star
1

John

JohnGreater Melbourne (Metropolitan), VIC

Delivered more than I expected

published

Any insurance is a bit of a gamble, and you only ever really know how good any company is until you have to claim. TID came through and more for me. Had 2 issues from a car hire (tyre repair and low speed collision damage). Not excessively large claims. but both paid out in full and within a couple of weeks of claiming. Great service, and would definitely use TID again based on my experience

DestinationEurope
Claim MadeYes
Claim ApprovedYes

Pat

Pat

  • 2 reviews
  • 2 likes
  • Verified customer

Don't bother to lodge a claim unless your in hospital

published
Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeMulti-Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 months
Claim DateMay 2019
See all answers
1 comment
TID Travel Insurance Direct
Ash Z.TID Travel Insurance Direct
Jonathan

JonathanDerrimut

  • 3 reviews
  • 2 likes
  • Verified customer

Everything is all good until you put a claim through!!! BEWARE!!!

published

I have paid for TID travel insurance numerous times and unfortunately I had to make a claim for my last holiday. I was so disappointed. They look for all sorts of small excuses to reject your claim and it feels like I have been giving them my money from previous trips for potentially no reason. I feel they almost operate like a scam whereby they make it so easy for you to pay and buy and insurance and then when comes the time you try to make a claim they run away in the wood. NEVER AGAIN!!!

Now I know why they are competitive because they will never pay your claim!!!

It seems like other people have experience the same treatment.

Note to yourself: I took the annual trip cover so it is not like I paid for a cheap policy.

Insurance claim madeYes
1 comment
TID Travel Insurance Direct
Ash Z.TID Travel Insurance Direct
PRGO

PRGOMelbourne

  • Verified customer

Twelve months cover good if you don’t want to be away more tha 39 days at a time.

published

The policy is easy to set up. We have a twelve months cover but found that we could only be away for 39 days at one time so had to buy a further policy for the extra 2 weeks that we were away. The staff were very helpful when we spoke to them about this issue and they gave us a price reduction on the the 12 month policy. i just want people to be mindful of the 39 day time limit,but we were very satisfied with TID and will certainly use them again.

Insurance claim madeNo
1 comment
TID Travel Insurance Direct
Ash Z.TID Travel Insurance Direct

Yannie

YannieSydney

  • Verified customer

Go to travel insurance always

published

Great value, set up in minutes, changed my policy as my flights dates were postphoned (no hassle), amazing customer support, made claim (easy to apply, reasonable cover, heaps fast).

Cannot love without!

Insurance claim madeYes
1 comment
TID Travel Insurance Direct
Ash Z.TID Travel Insurance Direct

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Questions & Answers

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Details

CategoryTravel Insurance
Contact Number 1300 843 843
24-Hour Phone Contact No
Online Live Chat No
UnderwriterXL Insurance Company SE
Maximum Age Covered 76 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$500
Pregnancy (max weeks) 26 weeks
Resumption of Journey $3,000
Hospital Cash Allowance$50 per day, up to $6,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$9,000 (maximum $1,500 per month)
Permanent Disability$12,500
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $250 after 12 hours
Credit Card Fraud$2,000 (combined with Travel Documents cover)
Travel Documents / Passport $2,000 (combined with Credit Card cover)
Maximum Single Item Limit $4000 (electronic devices), $700 (individual items)
Luggage & Personal Effects $12,000
Ancillary
Personal Liability $2,500,000
Rental Vehicle Excess $4,000
Motorbike / Moped Coverage Included (engine size dependent on rider's licence)
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseIncluded
Adventure Included
Snow / SkiOptional Extra
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