Quality high, but be wary
I bought on the reputation of the company and these reviews. Don't doubt quality or good faith of TLC, but the pillows are light and blubbery. Not really usable even as props for reading, as they just sink against the hard back board. Don't get the point of them as they offer no more support than cheap poly "firm" pillows from a supermarket, though they'll obvious last years longer.
Explanations were given, return was offered but return on bulky items not worth expense so I'm keeping for guests. It's back to the buckwheat or the old latex I was hoping to replace.
Purchased in February 2019.
Low therapuetic pillow TOO HOT.
Disappointed with my purchase. This latex is far too hot for Queensland weather. It is very comfortable. However, within minutes, I have to push it to the side- as it heats up very quickly. Good for cold countries.
Great night sleep, finally!
I struggled for a long time to find a pillow that I could sleep on comfortably for a full night, and recently (somewhat apprehensively) ordered the TLC Big Latex Pillow. What a relief! So comfortable, soft yet supportive, my neck is comfortable no matter how I sleep (I switch around a lot). Customer service was great, and the pillow arrived quickly. Would definitely recommend!
Fantastic customer service! After spending 6 months with a classic pillow (which was very comfortable by the way) I had a physio recommend a lower pillow. So I ordered the firm only to realise this one didn't quite suit me either (my own fault.) Amazingly Tim and Amanda were kind enough to offer to swap the pillow over despite a promotional discount AND I received the new one same day. The Therapeutic is amazing and I couldn't be happier.
Unbelieveable Customer Service
Where do I start? After months and months of time, sore necks and many dollars spent trying to find a pillow to replace my last latex pillow (that I had for 8 years)...finally a blissful night of sleep. I would defintely fall into the category of 'very particular' about what I was looking for in a pillow, and any other company would have given up helping me....but not TLC. Amanda has been so patient, helpful and understanding. She was so authentic in her care and interest in actually making sure I was happy, going over and above to swap my inital purchase (The Classic) over to The Bigger. She endured many an email, of me asking a number of questions because I was so nervous about wasting more money on pillows that just were not right. So for anyone who might be hesitant about buying a pillow online without being able to try it....please rest assured that Amanda and TLC will be with you every step of the way. They not only care about the quality of their product, but they absolutely care about you and your needs. So rare these days. I love my new pillow (amazing quality and now the perfect fit) and would have given TLC more than 5 stars, had that been an option.
Absolutely dreamy sleep
Second time I've bought from this company & oh what a joy both times. Superb customer service (they arrived 2 days after my order, complete with a phone call & sms to say they had arrived (I was @ work).
I ordered the BIG this time around (last time was 5+ yrs ago & my then puppy destroyed one of 2 I'd ordered, the last one was slightly higher/denser.
I've waited 3 wks this time to write a review to ensure the quality is as good, & indeed it is!
I suffer severe migraines & to drop onto the soft Latex pillow is so helpful, which is why I'm writing this review. Have tried soft polyester/featherlatex, but these pillows are the absolute best!!
Do not hesitate, the others are imitations & you do get what you pay for.
Great for fidgety sleepers
I tried another non-latex but top-rated pillow and found that they needed increasingly vigorous puffing up if I changed position throughout the night. I put up with this for a while but eventually decided to go back to latex, my previous latex pillow being a well-worn Dunlopillo (which had lost its 'spring')
Very happy with the TLC, I have started sleeping through the night again and waking up in a totally different position to that in which I fell asleep. Purchased the 2-pack so my wife can try it and she loves it so much; she remarked that she has started dreaming again.
Only downside is a slight odour immediately after removing the packaging, however this quickly dissipates even if you immediately shove them into a pillow case. Also it would be great if these came with exact-fit pillow cases as the pillow is slightly smaller than standard size.
TLC Firm Pillow - Perfect pillows and Quality product and service!
The TLC firm pillow arrived yesterday, and my husband used it last night, and had good nights sleep, so that is great!! He doesn't always sleep well, so he said it must have been the pillow! Plus he is very happy with the firmness, as he likes a very firm pillow. As the pillow is not a high profile, he is comfortable sleeping on his side or back with no aches or pains in the morning.
In addition, I have purchased the TLC Soft Latex Pillow. Years ago I found the perfect soft pillow. When I had to replace it, I tried many, including cheap to expensive, even the Soft Dunlopillow didn't come up to scratch for me. None matched the original perfect one..until now! The TLC Soft pillow. Just the right profile for sleeping on your side or back, and cloud like soft with support. Also, No smell whatsoever! But if you are unsure, I have found the TLC company to give great advice, be helpful and friendly, and also stand by their exchange or refund policy. They also had the best price for the quality, and superfast reliable (not to mention free!) delivery.
I Highly Recommend this company and their products, communication and service.
Love these pillows
This is my second purchase through TLC. Love these pillows. Always guarantees a good night sleep. TLC provided great service. Highly recommend their products. Will continue to purchase their products.
Stan and Betty Davies
A very happy customer
Cloud soft, yet supportive pillows......and comforting to know that you are not breathing in any "nasties" while you sleep. In addition, the owners of this business are just lovely to deal with.
The TLC Classic latex pillow is absolutely perfect.
I was initially dubious about buying online without trying first. However TLC provided amazing personalised service and even exchanged pillows over free of charge to ensure we received the perfect pillow for a peaceful night’s sleep.
Thank you Tim and Amanda for a wonderful product and awesome service!
Best pillows ever!
Bought the Bigger 2x pillow pack on special and reordered more to replace all of our old pillows straightaway. So soft, so comfortable, yet supportive. Totally brilliant pillows! Will buy again!
The key to a good night's sleep
Absolutely delighted with my soft TLC latex pillow, it is soft but supportive and oh so comfy, just what I wanted. It's not easy finding a softer pillow and I'm very glad I found reviews for TLC pillows on the Product Review site. I'd highly recommend this soft pillow for side or back sleepers who don't like a firm pillow. In my opinion it offers a far more natural position for your neck than a firmer pillow.
I love my pillow!
My pillows arrived safely yesterday. I just wanted to let you know how I (and my neck) love it already!
It feels great and comfy and even looks so nice on the bed because it holds it’s shape.
Your quick and friendly service is also amazing, I am one very happy customer, thankyou
Exactly what I was looking for…
I was shopping for a good pillow for better head/neck support so I asked around in shops and also my cousin who recommended that I try latex pillows.
I went to Product Review and saw the fantastic rating for the TLC’s ‘The Classic’ pillow so I decided to order one to try. It was AMAZING!
I started raving to family and friends and went on to order x 2 more ‘The Classic’ pillows and x 2 ‘Memory Foam Latex' pillows for myself and them.
TLC was most patient in explaining the different pillows and what would suit me. They’re a small, family run business so I was only too happy to support them.
Love my new latex pillow
Firstly I was amazed at how quick I received my new pillow as I ordered and paid on the Friday and a note was in my letter box for pick up at my post office on the Monday. Great service! I bought the soft bigger pillow which was recommended to me and I have not had a stiff neck or headache in the morning since. I am very happy with my purchase and would recomend buying one of these pillows. Once again thank you forthe excellent customer service.
Best ever pillow!
TLC Latex Pillows provide superb customer service! They were so helpful in assisting me to find the perfect pillow. I've had the TLC Soft Pillow for around 3 months now and I feel like it's the best pillow ever! It is so comfortable and I sleep so well. If I have to go away for the night I bring it with me that's how much I love it. I also bought one of the Ultimate Quilts from TLC and it is so warm without being heavy. Perfect for cold winters!
Slim latex pillow
I'm a slim low profile person. Has bought countless pillows that just did not do the job. Finally found the pillow to replace my old pillow thats worn down. Great pillow its perfect height 7cm my old pillow is around 6cm height.
Never buy from anyone else!
Amazing service, great product, friendly staff. I love giving these pillows of gifts and sleep so well each night. So wonderful with neck and back pain and so comfy! Also very breathable, which I have notice due to my asthma. I will literally never buy pillows from anywhere else, I recommend this business!
Thank you TLC!
Best sleep I've ever had
I am a poor sleeper and a friend out me on to TLC telling me their pillow fixed her problem. I ordered a TKC Classic and was delighted with there fast and free delivey. The pillow is just right and I would reccommend to anybody.
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