TP-Link AC1200 Archer VR400 V3

Nokia was very efficient and patient whilst assisting me with my router issue

Lisa bai was very patient and spoke carefully. Most of all she was successful at guiding me to complete to t he internet Show details

ROUTER SET UP. EXCELLENT HELP FROM JAZLYN – Jazlyn was so helpful. She was patient and knowledgeable. Thank you for assisting me! Definitely recommended Show details

I am connected now! – Had an issue with my modem. Contacted the customer service and Rita helped me to sort it out. She was helpful and patient. Thanks Rita :) Show reply

amazing – 10/5 stars for the help from sylvia we went through a lot of different options and got the problem fixed great work. Show details ·  1

Great Customer Support – Great customer service by Aurelia for solving the problem. She was so patient and helpful during the process. Appreciate the support. Show details ·  1

Reliable support and excellent product – Really amazing and support is really reliable help alot hardware hardly gave any problem Show details ·  1

Very easy to use – Easy connection as a modem router Tp link support crew are phenomenal if you have any connection issues Show reply

Amazing Support – Took a little bit of help to set up because I had no idea what I was doing but the TP-Link Tech Support Aurelia Kuang was extremely helpful and answered all my questions. Show details ·  1

Great service and easy to install – Aurelia was outstanding in helping me set up my home internet as well as rectifying any issues I had in the process. Show details ·  1

Technical support – Aurelia was very helpful in getting out internet up and running. She was clear and provided step by step process. Show reply

Service and quality is good – Quality and functionality of the router is good, I had a few issues with the setup and called the tech support number. The operator Shubhi was very helpfull and helped me complete the setup quickly. Show details ·  1

Excellent Router – Much better than the ISP supplied modem. Haven't had a reboot or drop out in 6 months. Happy with the speeds and reliability. Only thing is that it doesn't have VOIP built in so if you want to use an old analog telephone on the NBN you need to hook up a grandstream. Wifi range is decent, at least for a unit. Show details ·  1

great modem router – I particularly liked calling for phone support. I spoke with Christy Lu who is a kind and patient person who guided me through my request and made it quite simple to use. Show details

The Best – OMG the speed I didn't know I had. ISPs give you sub average modems and expect you to have good internet. Get yourself one of the baby's and you won't know yourself.

Magnificent Service – I needed some help with contacting to the internet but due to some problem i contacted tp link where mona shan helped me throughout the process and what i can do alternatively.

Great service – very helpful service! i needed to reconfigure the modem and the helpline on a sunday arvo was super quick and lovely. thank you Cassiel! Show details

Flora Nie – Flora Nie is fantastic 2 nights kogan failed me and Flora saved me and imback on online TP link you have the best customer support person !!! Flora your a gem xxxxxxx Show details

Customer service – Waited 2.5hrs to be disconnected. Product still not working, let alone the mesh extender

Luna Lu - Great support – I have contacted support and the technical support engineer provided great support.

easy setup and reliable – Easy to set up and works fine for a cheap modem router Show details

Luna Lu your service and patience was wonderful – We were having trouble getting our new modem to work and we were super lucky that Luna was able to help us resolve the problem quickly. She was super patient and kind and we felt very lucky that she was on the other end of our phone call. Thank you so much Luna! 10/10 service Show details

CHEAPEST MODEM-ROUTER? CHECK. ACTUALLY-WORKS? well – You gotta flip the operation-mode-setting under 'advanced' to 'Wireless Router' for it to work with your NBN-MODEM if this is your BYO-Router of choice. NICE LADY SPOKE TO ME OVER THE PHONE! Very helpful and patient. (No comment on Wifi-strength, I am hard-wiring everything.) (They will ask you to reset your router, I guess it's too expensive to… Read more

deal with all that minutae of fixing possible old customer mistakes, vs new-slate.)

I wish the manual came with some obvious card stating this, however. I didn't have to download/side-load & install any new firmware, thankfully.

TP-LINK, PLEASE MAKE A NO-WIFI MODEL WITH MORE ETHERNET-PORTS. EVEN THE UGLY EXPENSIVE SCARY SPIDER (wifi-6) HAS ONLY 4 PORTS, SO IRRITIATING.