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Tradelink

Tradelink

2.9 from 44 reviews

Reviews

2.9

44 reviews
5
(19)
4
(0)
3
(1)
2
(4)
1
(20)
  • Product Quality
    3.8 (16)
  • Return Claim MadeYes (1) · No (20)
  • Customer Service
    3.9 (16)
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  • Verified customer

Opening hours do not cater for customers

published

This review is focused on the fact that Tradelink do not seem to cater to the convenience of consumers and is purely for builders and tradespeople - their opening hours are ridiculous: closing 12 noon on Saturday and not open on Sunday, when most busy families would get the time to go and choose their fittings. My builder trades through Tradelink, and so working fulltime Monday to Friday and other commitments on Saturday morning, I was reduced to choosing vanities, benchtops and basins for 3 bathrooms via their online site and a catalogue. I managed to leave work early one afternoon to choose tapware. Not good enough in my view.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCapalaba and Camp Hill
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Sia

SiaHunter Region, NSW

Excellent Service

published

Want to acknowledge Karen at Taylors Beach store. Having just completed a bathroom renovation, she was informative and gave great advice with all aspects of bathroom reno. Friendly, patient and made me feel welcome.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTaylors Beach
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Thuy W.

Thuy W.Sydney, NSW

Amazing service!!!!

published

"Everything is always as promised with Andre Fiot, when I call for advice or a last minute delivery his there 100%.
Their staff are always polite, conscientious and are a pleasure to see and deal with.
Communication is excellent and there are never any hidden costs that other companies sometimes add on.
I appreciate all the efforts that this store and staff do for me as a customer and more so as a company, I would definitely recommend Tradelink Lansvale/Villawood to any of my friends and family. Keep up the good work Andre Fiot you are an asset to the Tradelink brand.

Customer Service
Product Quality
Store LocationLansvale/Villawood
Bathroom Shops

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Rachael

RachaelSouth East Queensland, QLD

  • 2 reviews

Very happy customer!

published

I stumbled upon Valerie at Tradelink Enoggera by accident after trying to find a folding bath spout for our renovation project. After buying a bath spout, I ended up also buying our mixers and sink taps and returning the things we had bought elsewhere. I haven’t had such exceptional customer service in a long time, Valerie (and also Rachael) had so much time for me, and not to mention we got a better price. Being stuck in the middle of a reno in a covid-19 world with young children is not a great place to be, so even the small things such as helping me by carrying my purchases to the car meant so much. Wouldn’t go elsewhere now!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEnoggera (Pickering St)
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Malways

MalwaysDarling Downs, QLD

Superb Customer Service

published

Having just completed a 'reno' to my Bathroom, I would certainly recommend Toowoomba Trade Link for their exceptional customer service, and assistance with my every request (Thank you Sue) Mal N

Customer Service
Product Quality
Return Claim MadeNo
Store LocationToowoomba
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Kendy

KendyWide Bay-Burnett, QLD

Wonderful Customer Service

published

I would highly recommending using Tradelink for all your bathroom/kitchen renovations and home builds. The lovely Preeti at Hervey Bay store always greets you like a friend and invest her engrey and time to help you with any bathroom, kitchen & laundry needs whether they're big or small. Preeti is very knowledgable about products and will go out of her way to help you and if she deosn't know the answer she will find it for you. We have used Tradelink on many new home builds and renovations. Tradelink 10/10

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHervey Bay
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Karen

Karenmelbourne

  • 5 reviews
  • 3 likes

Fantastic Service

published

Today i visited tradelink Carrum Downs with little knowledge of irems my plumber directed me to look at. I was served by Leona O'Keefe to gave us outstanding sevice discussing each item and comparing products, she took her time and was very friendly. We wete so impressed we didnt go anywhere else. Great displays and a free coffee

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarrum Downs
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Tradelink Northcote - has what I need.

published

Tradelink Northcote - good products, fair prices and prompt services. Best thing was excellent liaison and co-operation between our tradies and us and Tradelink staff on sorting our bathrooms. Thanks for that.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSt Georges Rd., Northcote Victoria
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John F.

John F.Canberra Central 2601, ACT

Helpful, knowledgeable staff, great customer service, timely follow up...go elsewhere if these are important to you.

published

If you want to experience rude and unhelpful staff who simply can not be bothered to help you, then visit the 'lady' at Tradelink in Fyshwick. If you are a customer service training agency, seek her out and use her as your poster child of 'how not to do customer service'. I visited twice, just to give her the benefit...from bad to worse!

For anyone else looking at bathroom products, such as toilet suites, baths, tapware and the like, don't waste your time with Tradelink. Skip down the road a few hundred metres to a major competitor- enjoy a freshly ground barista style coffee and chat with the lovely, well trained staff with loads of great knowledge and products at competitive prices.

February 2020

Customer Service
Return Claim MadeNo
Store LocationFYSHWICK ACT
Bathroom Shops

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Fabulous service

published

We have been both extremely pleased with and grateful for the service received from Tradelink in Hervey Bay. We particularly would like to commend Preeti Maxwell for her diligence in sourcing our required products and especially for her after sales follow up phone calls to ensure our satisfaction. Preeti's professionalism and excellent customer service has been greatly appreciated.

Customer Service
Return Claim MadeNo
Store LocationTradelink Hervey Bay
Butch McGannon

Butch McGannon

  • 3 reviews
  • 1 like

Leongatha Tradelink fully recommend

published

I’d just like to say how happy I am dealing with Leongatha Tradelink centre . Mitch, Ian & Peter are all very helpful & professional. There product knowledge helps me to decide on what I am to supply to my important clients. Thanks guys keep up the good work

Customer Service
Product Quality
Return Claim MadeNo

Great Job!!

published

Monica from Tradelink Canning Vale was so helpful and patient with us after changing our mind servers times. Nothing was too difficult! Thank you for making our experience a great one.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCanning Vale
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Jason B.

Jason B.Greater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 2 likes

Great service

published

as a plumber I’m always on the look out for great products at a reasonable price, since switching from Reece plumbing I’m saving 30% on my materials and the coffees better!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPort Melbourne
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Jan

Jan

  • 2 reviews

Life can go on without Tradelink

published

The products are mostly okay, if somewhat overpriced, but a company that disregards 70% of the people will lose customer support. Please stay on the right side of history, stay away from Adani.

Return Claim MadeNo
Store Location2450

Make a better choice

published

I can't support a company that puts the needs of the country last. I am shocked and disappointed that you would get into bed with Adani, a company which absolutely does not have Australia's or Australian's best interests at heart. Please reconsider your working association with this company.

Return Claim MadeNo
Bathroom Shops

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It matters who you get in bed with

published

I've been a mostly satisfied Tradelink customer for more than 20 years but now that I know their parent company, Flethers, is helping to build Adani's Carmichael mine I will be getting my supplies elsewhere. Today, out of control bushfires surround my community. Blind Freddy can see the fires and the climate are more extreme and the evidence is clear that building new coal mines is just about the stupidest thing we could do. It's convenient for me to source materials from Tradelink but I also have a conscience to deal with. I'm no Terminator but when Tradelink cease supporting new coal mines I'll be back

Eddie

EddieSydney, NSW

Buy from Tradelink and you are helping create the Adani mine

published

Here on the eve of catastrophic fires across NSW, Tradelink, based in NZ, is helping Adani to build one of the world's biggest coal mines. Tradelink, until you change your minds you will be getting 1 star reviews - and if I could it would be 0 stars!

Customer Service
Product Quality
Return Claim MadeNo

Not happy with link to Adani

published

Tradelink is working with Adani to create a coal mine in the Galilee Basin which will add huge amounts of carbon to the atmosphere greatly contributing to global warming and the climate emergency the world is facing. I expect their products are fine, but I would not shop there until they stop working with Adani.

Return Claim MadeNo
Store LocationApplies to the whole company
Lee

LeeGreater Melbourne (Metropolitan), VIC

I can live without this one

published

Fletchers in NZ own Tradelink and they are joining with Adani in Qld to create a coal mine that will add vast amounts of carbon into our atmosphere. Plus use our valuable underground water (for free). Many of Trandelink customers will have children who will be greatly affected by this carbon. Warmer temperatures, drought, floods and extreme bush fires. Please boycott this company.

Tara

TaraSouth East Queensland, QLD

Stop adani

published

Tradelink, hop outta bed with Adani. Think of the future profitability of your brand. And please don't underestimate the power of a few one star online reviews.
No new coal in Australia!! Stop Adani. :)

Return Claim MadeNo
Store LocationRedcliffe
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