TradeTools

TradeTools

 Verified
TradeTools
3.8

46 reviews

PositivevsNegative
70% · 3213 · 28%

Return Claim MadeYes · No
Product Quality
4.3

Reviews

46 reviews
David R.
David R.Sydney, NSW2 posts
 
Cam
CamSouth East Queensland, QLD16 posts
 

Won't list negative product reviews

Bought a renegade 6.5hp mulcher, very dissappointed in the product that I paid 1k for. It is sizeable and 80kgs. For me back to base for warranty repair is not an option. The machine hasn't even lasted 20hrs of work regardless of how attdntative I was in looking after it. I have since tried to leave 2 negative reviews about this product on their website which apparently they have not published. If this is their modus operandi than how truthful are they about anything? 1 star if not less. Show details
angry customer
angry customerGreater Melbourne (Outer), VIC10 posts
 

Be careful (well resolved with good customer service)

Be careful with buying via profoma invoice, they charged 2x delivery fees for 1 item and I didn't realise till after I paid.

Trade tools initiated a refund for the delivery fees incurred, the issue was well resolved) Show details

Jake
JakeGreater Melbourne (Inner), VIC
 

Great People and Easy to contact

The guys at Trade Tools are awesome.
I missed out on a 40% sale on a welder, called in a week later and they were happy to honour the sale price.
I’ve purchased a couple bulky welders and tools from here and have had a great experience. Free and fast shipping, Always quality products.
Cheers guys. Show details
Dennis P.
Dennis P.Sydney, NSW
 

Excellent Customer Service

I recently purchased a Tool chest from Trade tools. The item arrived quickly albeit severly damaged. I contacted trade tools on the day of receipt. A few days later i received a replacement. Thank you for your outstanding customer service. I will be back. Show details
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Nic Clift
Nic CliftCentral Highlands and Goldfields, VIC3 posts
 

Inspires Confidence

In late 2020 I was setting up my current workshop, and bought two vices from TradeTools. A few days ago I found to my surprise that the spring on the quick release woodworking vice had failed, making the vice more or less useless. I gave TradeTools a call, receiving a very positive response and a replacement spring is now on its way, free of charge. One couldn't ask for better! Thanks guys
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Keven
KevenGreater Melbourne (Outer), VIC2 posts
 

Best products, excellent services, super fast delivery plus amazing Deals every week

Just another wonderful year with Trade Tools experience, never missed a singles delivery and arrived earlier than expected. Wouldn’t happier when you got your new tools in a lightning speed. Would recommend Trade Tools to everyone. Show details
Paul
PaulSouth East Queensland, QLD3 posts
 

Excellent customer service

A big shout out to Anthony/Tony at the Noosaville store. This guy could not have been more helpful and friendly. Great product knowledge and outstanding cutomer service. Many thanks you are a gem. Show details
Greg
GregSouth East Queensland, QLD4 posts
 
urilabob
urilabobQueanbeyan5 posts
 
Product Quality
N.G. V.
N.G. V.3 posts
 
Dave
DaveSydney, NSW5 posts
 

Great price and next day delivered from QLD to Syd

Best price I have ever find, shipped from QLD to SYD within 24 hours, tracking system is the best I have seem, both in house tracking and their courier service tracking have kept me informed from the beginning to the end simultaneously, awesome guys, I will be back and keep up the good work!!!! David from Sydney! Show details
RICHARD
RICHARDMid West, WA6 posts
 

Quick delivery

Product was as described and delivery was fast and undamaged
Dan
DanKingscote, South Australia18 posts
 

Good Price, Fast Delivery

First purchase from TradeTools. Arrived promptly and in excellent condition.
I emailed TotalTools prior to purchase, as the picture of the item was for a different model.
They assured me that what was being sold, was the item I was after, and they would notify their web team of the discrepancy.
The Item I received was correct, and they have already corrected the web pictures.
While price is a major purchasing factor, pre and after sales service, along with attention to detail, can put you ahead in a competitive market. Show details
Blimey
BlimeyRichmond-Tweed, NSW9 posts
 
TradeTools
TradeTools   DM   
More

Hi, we're sorry to hear about your recent experience and we would like to find out more. Could you please send us an email with some more information to info@tradetools.com and we will do our best to make this right. We hope to hear from you soon :)

Questions & Answers

Kim
Kim

How much warranty on Renegade 30m retractable hose reel. Thanks. Regards Kim

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