TradeTools

I paid in full for a particular Stanley drill that they did not have in stock, on 4th June. A month later I rang to ask what was going on, and they said they were still waiting on Stanley. I then emailed Stanley, who replied to tell me they had discontinued that product. I left it until 30th July then went back in person to the Archerfield TradeTools store and asked for my money back because it was clear they could not supply the drill that I had paid for two months before. They were actually reluctant to provide a refund although they did so e...

At this exact moment it's been more than 2 and a half months that I've been waiting for them to fix a polisher, and every time I call to find out they get the same answer, that the brand didn't request a replacement of the machine and didn't even show up to make the repair .
What should I do?
I'm losing money everyday without my polisher and my warranty is about to run out.

Initially provided excellent advice on which battery powered lawnmower to buy. Pros and cons of each.
And then when I had finally made up my mind and the combo special had run out of stock nationally they assisted by building up the combo from individual stock which other companies were not prepared to do.
Cannot recommend Trade Tools and their helpful staff at Burleigh Waters highly enough!!

Quick and easy process. Delivery took about 5 days. Happy with whole process. And item was cheaper than other competitiors. Thanks team

Hivis tool bags are great for the rail industry, visibility is a must when it comes to safety & these bags do exactly that.

Easy ordering and very quick delivery. Very happy with there tools. They provide good quality tools. Have used them for over 10 years
Lee

Another excellent year from Trade tools services, not because I received their gifts and I leave a positive feedback. To be honest their services is one of the best so far. Shipping super fast and I never missed a single item, Love trade tools.

I was blown away by the incredible service I received from Rhys at Trade Tools Burleigh Heads. I visited the store looking to buy an electric lawn mower and ended up purchasing a mower, line trimmer and hedge trimmer. Rhys was fantastic to deal with. He even visited my home to understand the unique challenges of my property so he could recommend the most suitable product/s. Not only was Rhys very knowledgeable but he was extremely understanding and generous with his time.

I'm a man that has been unfortunately 'blessed' with having the hands of a toddler, so for me finding a tool that is right for me is really hard. When I came into my local TradeTools, the staff didn't once laugh and just proceeded to help me with my concern and was able to find the tools right for me. They even let me hold and get a feel of the different tools to make sure my small hands could use them properly. 5 Stars! Very happy man!

i walked in needing new tools with no clue what to buy and walked out after spending hundreds of dollars on SKIL. great price and great quality. incredibly grateful for the team at Trade tools for there help and cannot wait to try these out when i start doing handyman tasks round the house haha!

Sometimes things look good on the net and they turn up as crap, too often cheap is what you pay for. However, spending a lot of time hunting down a leather chisel role I eventually found one here. The cow that donated it's skin would indeed be proud of the quality end result but be upset of it's apparent worth. Excellent product, excellent service and prompt delivery.
Cheers
Warren Lindsay

Easy to use site. Product was in stock and shipped straight away plus super fast delivery interstate. Will order again.

Items purchased on a Tuesday. No confirmation of how or when items would be delivered.
2 emails requesting the same ignored.
Responded to a telephone call i made 7 days after Purchase.
I obtained a Tracking number from Paypal but nor the Courier Organisation the Number was for 7 days after the Purchase.

I got my Idea with out any Problem in the Delivery and very happy with it as well with the paying it off with OpenPay thank you ..

I was having trouble locating someone who had what I wanted in stock and saw that Tradetools had it in stock.
I phoned to be sure and the nice lady checked her stock and said yep we have 2 (Only want 1).
I also confirmed free shipping and she said said yep. Item was the same price everywhere.
I then placed my order which was late in the day.
Got my confirmation that night by email.
Next day got confirmation item was pick and sent.
Check the shipping which confirmed it had been picked up.
Next day in the morning on my desk.
They are in QLD I am in WA.
Really good as my tradie needs it tomorrow to do work on my job.
Great service.