Very flexible policy
When travel dates changed I was able to adjust the policy dates with no hassles.
The conclusion I have is that the policy was very flexible. I believe that a good company should offer flexible products.
Best travel insurance ever
Very easy to identify which policy best suits your needs. We had to cancel our trip to NZ last year due to Covid. As we had purchased the policy prior to Covid, Kit refunded in full within a matter of days.We have used kit several times and have a current policy, for our upcoming trip to NSW. Would not insure with any other provider.
Good cover and fast response.
This was my first time using Kit travel insurance. My basic policy was well priced and easy to set up. I had to cancel the trip due to Covid. Kit's online claims service was good to use, with clear guidelines. Once I had all my documents in order, my claim was processed quickly and I received the full amount back. I'm very happy with Kit travel Insurance and would use them again.
Very comprehensive insurance cover with competitive pricing. So glad I found 'Travel with KIT'. So easy to understand & set up. My only disappointment was not being able to buy additional cover for an excluded pre-existing medical condition. Will definitely be recommending 'Travel with KIT' to my fellow travellers.
Supposed value for money except if a claim has to be made. Contact was made with all the relevant paperwork to endorse my claim via their claim form on line. It stated that because of the present travel situation it could take up to a month for the claim to be processed. 3 months later + over 10 phone calls and numerous emails later - still no reply. Claim form and appropriate documentation resubmitted via from my personnel email account to email@example.com but NO COMMUNICATION from them at all. I travel frequently and this is the first and last time I would ever use this company. DO NOT USE THEM.
My overseas trip had to be cancelled owing to COVID. To my surprise and delight my complete premium was refunded to me. Not what I expected from an Insurance Company. Will use Kit again when next I travel.
Took a while to process COVID cancellation claim but they came through and paid a full refund so we're very happy
We chose TWK because it was listed on the Seniors website, included a good discount for seniors and covered for travel to Iran. It was easy to set up online.
Better than I expected
Covid-19 canceled my overseas trip. My policy (bought 5 months before my trip) was well passed 14 days cooling off period. To my surprise, I got my refund back within a couple of days.
one of the best on the market, excellent policy
I am very pleased that i was directed to KIT by a friend, and as a result, I have taken out several travel policies with KIT. I am very pleased with the prices, particulary given that I am over 70, the cost is one of the best going to date, I would reccomend KIT to anyone who wishes to travel and have full coverage, and it is pleasing to know that KIT does NOT take advantage of it's older clients by bumping up the prices to a ridiculous pricing.. I am happy to say that in any futore travel adventures, that, I will certainly call KIT and arrange our policy. Thank you for the opertunity for me to thank KIT for the great service i have received in the past. Gus Campbell.
Kit came thru helping us at this difficult time
Yes good value.ues we lodged a claim staff were very helpful in processing our claim.Due to covid they were very busy so took a little bit to get our refund.this is first time with Kit.will use them again.
A stress free decision.
Very valuable policy.
Easy to set up and understand.
Because of the Covic 19 my trip last March was postpone and your response and support could not be better.
I must thank your approach to my requirements as I found that dealing with you was stress free.
KIT were everything you could want from a travel insurance firm
Excellent value. But more imortanly they are real people who are doing all they can to help their customers in these crazy pandemic times. Full refund issued with no questions at all when my travel plans were cancelled due to Covid 19. Just wish other operators were as helpful and honest. When travel resumes I will absolutley use and recommend KIT.
Thanks so much guys
Excellent Policy and Support
I booked my travel insurance with this company, and have to say what an excellent service I have received. The communication is instant and with these unprecedented times the response I got did ease the worry and stress of being stranded after my return flights from the UK were cancelled by the airline. The claim procedure on-line was easy to follow but you are able to log-in on-line to see the status at any time.
I would certainly recommend this company and use them again. Thank you.
Best Travel insurance company
My policy was a basic policy which was easy to set up. As my cruise was cancelled and I no longer required insurance, I wrote and explained my situation. Without any fuss, my money was quickly refunded and I was reimbursed. I would recommend Kit in the future.
Can’t wait to be able to use you again
Organising our travel insurance was simple. Due to covid our plans were cancelled. We were emailed as soon as they realised travel was being halted and gave us a full refund no fees no fuss. Highly recommend them and can’t wait to be able to use them again
Questions & Answers
Is there any size restriction on motorbike/scooter engine capacity to be covered for accident? Valid Australian license held, helmet worn.
if my flight is cancelled by the airline and i choose not to go, do i also get to claim for sporting game tickets and prepaid accommodation?
If you don't make a special event... you can claim for the event. However, it depends on the reason for the cancellation and whether the airline can get you back on another flight to make the event in time.
if the flight has been cancelled by the airline and we can't make it on another flight that night so decide not to go?
Get an answer from our members and Travel with Kit representatives
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Maximum Age Covered||99 years old||99 years old||99 years old||99 years old|
|Overseas Emergency Assistance||$5,000||$15,000||$25,000||Not Covered|
|Accidental Death||$10,000||$15,000||$20,000||Not Included|
|Emergency Dental||$500||$2,000||$2,000||Not Included|
|Pregnancy (max weeks)||Optional cover up to 32 weeks||Optional cover for up to 32 weeks||Optional cover for up to 32 weeks||Not Included|
|Resumption of Journey||Not Included||$1,500||$3,000||Not Included|
|Hospital Cash Allowance||$100 per day, up to $1,500||$150 per day, up to $3,500||$200 per day, up to $6,000||Not Included|
|Overseas Emergency Medical & Hospital Expenses||Unlimited||Unlimited||Unlimited||Not Covered|
|Loss of Income||Not Included||$5,200||$12,000||Not Included|
|Permanent Disability||Not Included||$15,000||$37,500||$15,000|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||$300||$1,000||$1,000|
|Delayed Luggage||Not Included||$500||$750||$750|
|Credit Card Fraud||Not Included||$2,000 as part of Travel Documents cover||$6,000 as part of Travel Documents cover||Not Included|
|Travel Documents / Passport||Not Included||$2,000||$6,000||Not Included|
|Maximum Single Item Limit||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)||$3,000 (Laptops or Cameras)|
|Luggage & Personal Effects||Not Included||$2,000||$10,000||$10,000|
|Rental Vehicle Excess||Not Included||Optional Extra||Optional Extra||Optional Extra|
|Motorbike / Moped Coverage||Included up to 50cc||Included up to 50cc||Included up to 50cc||Included up to 50cc|
|Domestic Pet Care||Not Included||Not Included||$650||$650|
|Special Activities Packages|
|Golf||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
|Cruise||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
|Adventure||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
|Snow / Ski||Optional Extra||Optional Extra||Optional Extra||Optional Extra|
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