- Worldcare Travel Insurance
- Verified customer
My wife buy travel insurance comprehensive plan A , Cover Type Family, sadly she’s get accident, pass away 3 year ago . I still no understand, i only get compensation accidental death $25000 under plan A , Cover type Single ? but as you can see my attachment, My policy cover type Family , $50000 compensation accidental death .
Best travel insurer around
Outstanding. In Feb, we booked an OS trip and took out insurance. Trip was cancelled because, COVID, and while we received flight credits and accom refunds, I just assumed our insurance was money down the drain. But no! Email this week asking whether I’d like it refunded to our credit card or a bank account. I’ve used Worldcare on multiple occasions and have had nothing but positive experiences and excellent customer service and advice, but this was the icing on the cake. 100% would recommend
One of the best travel insurance companies around!
Worldcare travel insurance is excellent value for money. During my holiday to the UK I needed to seek medical assistance.The customer care team were outstanding and assisted me with getting home safely. Claiming for medical expenses was also hassle free and straightforward. Highly recommended
Easy to set up
Easy to set up. No claim necessary. I did get sick but the one visit to a GP wasn't worth claiming for. Good to know that I was covered for any eventuality especially after Covid-19 appeared globally while I was away
Worst insurer ever
More exclusions than inclusion and if you have a genuine question you will need to wait 2.5 hrs on the phone like i did today, only to be told they cant help and to check their website, becuase the staff memeber i spoke to had no idea.
would not do without it. its a must.
I don't think anyone will say its good value as we all want items cheaper. yes it was good value.
We are lodging a claim. Your people are most supportive.
I can't say but it must be say 7 or more?
satisfied ...enjoyed my holiday felt protected and secured until my safe return.
As I have stated , I'm satisfied that I was covered on my medical conditions . I enjoyed my holiday because I know that I am protected and secured until my safe return.
Best investment for peace of mind.
I had done my research before purchasing this insurance policy and found that the underwriters were a reputable company and that gave me a sense of peace of mind.The premium was very competitive but provided cover for declared medical issues with no excessive overloading fees.I have already recommended the company and will use them in my future travels.
Easy to Arrange
Policy is easy to arrange online & to add multiple existing medical conditions. Have used once but intend to use again on our next trip. Thankfully no claim yet. Fingers crossed, as there for unforeseen occurrences
Easy to purchase
Reasonable price. Easy to buy on line and appears to be comprehensive. I didn’t have a claim so I don’t know about that process. Policy seems to cover most eventualities
Just some insurance in case of accident
I am happy with the insurance I got although I had to cut my trip down, I would use Worldcare Travel Insurance again for my next overseas trip as it was the most economical and comprehensive insurance. I cannot rate the insurance as I did not require to make a claim however, I would welcome another survey if I did have to make a claim.
All I expected
This is the second time I have used Worldcare travel insurance. Fortunately no need to claim this time. On a previous trip we did need to claim and the process was very good and they walked us through the steps so there was no problems. The claim was resolved in a matter of days to our satisfaction. I would not use any other insurer now.
Great and very affordable insurance for seniors . Very good.. will use again on future trips. We travel very often. Used this insurance company first time and found to be very affordable. Premium was less half compared to othe quotes i got.
No problems experienced with Worldcare. We use them all the time. ( many travels)
All good. Would recommend this Company to others.
Only once did we have a claim and when all paper work was furnished there were no problems in being paid. Be sure to keep receipts and/or police reports.
The policy was good value and easy to set up. We were also provided with useful information and felt we secure and well covered if anything went wrong. We have used this insurance company several times and always been satisfied
Never claimed, but a must have for peace of mind. Easy to get online and a quick analysis of existing conditions. Have used many times and will use again as good value. Travelled to the Maldives via Singapore.
Wouldn't travel without insurance
I felt the policy was good value for money. it was easy to set up online and I've used this company a number of times for my travel insurance.
Stress free holiday
Another stress free holiday - at 84 years of age and my wife not quite as old - our holiday was perfect - I have a few problems at my age of course but with World Care they give me peace of mind and let us enjoy our holidays without any worries if something does happen .We have taken our last four holidays with the World Care Insurance and we will be with them on every holiday we take in the future - many thanks for giving us peace of mind - we have never made a claim but I am confident if we do have to it will be dealt with quickly and in good faith
- Travel Insurance - Comprehensive Plan
- Verified customer
Be careful when you take a policy with this company
I waited at the airport for 7 hours for Jetstar to cancel my flight and was only offered an unreasonable alternative the following day. I am out of pocket for lost accommodation, carport parking and connecting flights.
I put my claim in promptly and 10 days later asked for proof of flight cancellation by your company. I provided that and another two weeks have gone by for you to advise that you wont payout if a there is a mechanical flight breakdown.
That is appalling. I would say I have taken out at least 10 policies with Worldcare Travel a...
I have a complicated health history and have used Worldcare for several years now. I have always received excellent service every time i call for cover. I also like the little ‘welcome home’ touch.
Questions & Answers
I took out a policy to travel to Japan. I am now not going. There seems to be no way to actually cancel the insurance? Or at least I could not find a way. Should be clear - no travel, refund the insurance premium?
Allianz PartnersWorldcare Travel Insurance
Hi Heinrich, give us a call on 1800 008 614 and we can answer any cancellation questions you have. If your cancellation is related to COVID-19, these FAQs may also be of assistance: https://www.worldcare.com.au/covid19-faqs/ Kind regards, Tegan
Hi, if the Australian Government or other official authority issues a Do Not Travel warning to the specific region or country I am booked to travel to, and that warning is given after I purchase your travel insurance policy and after I book my travel arrangements (flights and accommodation), would you cover me for cancellation of my trip? Kind regards, Gillian
If my trip gets cancelled due to the coronavirus will I receive a full refund?
You need to ring WTI & talk to them about your specific circumstances. Don’t assume anything. It’s likely your conversation will be recorded for future reference if needed, for both parties benefits.
Allianz PartnersWorldcare Travel Insurance
Hi Andrew, I'd suggest calling us on 1800 008 614 to discuss your individual circumstances. Spot on Craig!
|Category||Travel Insurance||Travel Insurance||Travel Insurance||Travel Insurance|
|Maximum Age Covered||74 years old||74 years old||101 years old||74 years old|
|Overseas Emergency Assistance||Unlimited||Unlimited||Unlimited||Unlimited|
|Accidental Death||Not Included||Not Included||$25,000||$25,000|
|Pregnancy (max weeks)||23 weeks||23 weeks||23 weeks||23 weeks|
|Resumption of Journey||Not Included||Not Included||$3,000 (as part of Additional Expenses)||$3,000 (as part of Additional Expenses)|
|Hospital Cash Allowance||Not Included||Not Included||$50 per day, up to $5,000||$50 per day, up to $5,000|
|Overseas Emergency Medical & Hospital Expenses||Unlimited||Unlimited||Unlimited||Unlimited|
|Loss of Income||Not Included||Not Included||$10,400 (up to $400 per week, max 26 weeks)||$10,400 (up to $400 per week, max 26 weeks)|
|Permanent Disability||Not Included||Not Included||$25,000||$25,000|
|Luggage & Personal Effects|
|Theft of Cash||Not Included||Not Included||$250||Not Included|
|Delayed Luggage||Not Included||$250 after 12 hours||$500 after 12 hours||$500 after 12 hours|
|Credit Card Fraud||Not Included||Not Included||$5,000 (combined with Travel Documents cover)||$5,000 (combined with Travel Documents cover)|
|Travel Documents / Passport||Not Included||Not Included||$5,000 (combined with Credit Card cover)||$5,000 (combined with Credit Card cover)|
|Maximum Single Item Limit||Not Included||$3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)||$3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)||$3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)|
|Luggage & Personal Effects||Not Included||$5,000||$10,000||$10,000|
|Rental Vehicle Excess||Not Included||$3,000||$3,000 plus optional additional cover up to $6,000||$3,000 plus optional additional cover up to $6,000|
|Motorbike / Moped Coverage||Included up to 250cc||Included up to 250cc||Included up to 250cc||Included up to 250cc|
|Domestic Pet Care||Not Included||Not Included||$500||$500|
|Special Activities Packages|
|Golf||Not Included||Not Included||Optional Extra||Optional Extra|
|Cruise||Not Included||Not Included||Optional Extra||Optional Extra|
|Snow / Ski||Not Included||Not Included||Optional Extra||Optional Extra|
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