Worldcare Travel Insurance

They paid out no questions, that's a measure. I got a comprehensive plan, which included war zone countries (Israel, Myanmar), understanding it only covered non conflict injuries. There are not many companies that do so, so the extra cost was acceptable. We were travelling from Iceland to Greenland when the plane aborted due to technical issues.… Read more

The claim was for a connecting ferry in Greenland, and the transfer to it (via a small boat). Total claim was $2634.10.

It was paid out in full, no questions asked. The payment was timely, being only 2 weeks post the claim. I had paid $2000 insurance for a 3 month trip.

Cannot but be happy.

Highly Recommended – We made a claim after losing an air pod during a long haul flight. We also had flight disruptions that meant we needed to pay for new flights and a hotel. World Care was brilliant, easy to claim and covered our costs. Show details

DONT Use WORLDCARE! – Got insurance from this company cost over $800 our cruise was cancelled the travel company gave a full refund but worldcare would only give a partial 20 percent refund even though we never used there services and didn’t even go on the trip! So disappointing!. Don’t use this company for travel insurance. Show details

Very Satisfied – Excellent value travel insurance which we used for 5 weeks of travel in Europe. Needed to claim for stolen bag and flight delays. Processed claim in less than 2 weeks and paid out without any issues. Highly recommended. Show details ·  1

Best travel insurer around – Outstanding. In Feb, we booked an OS trip and took out insurance. Trip was cancelled because, COVID, and while we received flight credits and accom refunds, I just assumed our insurance was money down the drain. But no! Email this week asking whether I’d like it refunded to our credit card or a bank account. I’ve used Worldcare on multiple… Read more ·  1

occasions and have had nothing but positive experiences and excellent customer service and advice, but this was the icing on the cake. 100% would recommend

One of the best travel insurance companies around! – Worldcare travel insurance is excellent value for money. During my holiday to the UK I needed to seek medical assistance.The customer care team were outstanding and assisted me with getting home safely. Claiming for medical expenses was also hassle free and straightforward. Highly recommended Show details ·  1

Never received policy documents – My experience with this travel insurance provider has been disappointing. Despite a smooth purchase process, I never received my policy documents, and the reason remains a mystery. The policy documents did not arrive in the inbox or spam folder on neither of the 3 emails I've provided. Despite polite customer support, they had no solution or… Read more

backup plan. This lack of preparedness and the ongoing uncertainty regarding the missing documents leaves me with no choice but to give them a one-star rating.

Lack of customer service – Unfortunately though I have read some good reviews of this company, none of their phone numbers on the website work. I've tried three times going through their automated phone system to no avail. No hold music or anything. The only other option is to email but I'd like to speak with a human to explain further their PDS. Show details

Wish I went with someone else – I took out travel insurance for my 2.5 month trip as the trip has cost over 100k One of my flights booked through a travel platform that i paid nearly 5k to for my flights went under. I lodged a claim through Worldcare and was declined. I went with them because of all their good reviews and how happy people were. Spending over 100k I needed an… Read more

insurance company that was good. Clearly i was very wrong to go with Worldcare Travel Insurance. It's not really worldcare when they aren't covering everything Go with someone else

If only they answered their phones!!! – Have called both Worldcare (on hold 21min) and Allianz (on hold 18min) both seperate numbers same voice and music. Answered, silence, then hung up on twice! NOT good enough. Don't ask me to email because I would like to talk to a person. Show details

World Care ALLIANZ Too complex to trust – The policy could not cover the effects of the pandemic accepted and understood. I was promised reinstatement of the balance of the policy term after the pandemic restrictions. I asked for reinstatement when things opened up and Allianz said no they made a mistake. At first a yes and a week later a no. Not happy. I have been stuck for the two Covid… Read more

years away from my overseas work and now the two carriers who should carry my flights are resisting reinstating my two business fare tickets. Allianz won't assist in a practical way. World Care turns out to be Allianz's subsidiary so their broker/agent is not my representative. There's been no advice from either Allianz or World Care on what my rights for recourse are to cover the cost of the return leg of my travel. What does anyone out there suggest.? What transpired is that I was offered reinstatement followed by refusal and offers to reimburse me with the balance of my policy payment several times. I have refused reimbursement of the balance of the policy. This is because I believe that I am entitled to have my flights back to the start of my flights out of Johannesburg. So far World Care ALLIANZ is recalcitrant despite the fact that they undertook that the options under the Policy as it was issued would be reinstated. I have no alternative but to do what I can to ensure that I and others like me in my situation do not lose their entitlements under their policy's.

Easy to set up – Easy to set up. No claim necessary. I did get sick but the one visit to a GP wasn't worth claiming for. Good to know that I was covered for any eventuality especially after Covid-19 appeared globally while I was away Show details ·  1

Worst insurer ever – More exclusions than inclusion and if you have a genuine question you will need to wait 2.5 hrs on the phone like i did today, only to be told they cant help and to check their website, becuase the staff memeber i spoke to had no idea. Show details

would not do without it. its a must – I don't think anyone will say its good value as we all want items cheaper. yes it was good value. We are lodging a claim. Your people are most supportive. I can't say but it must be say 7 or more? Show details

satisfied ...enjoyed my holiday felt protected and secured until my safe return – As I have stated , I'm satisfied that I was covered on my medical conditions . I enjoyed my holiday because I know that I am protected and secured until my safe return. Show details ·  1

Best investment for peace of mind – I had done my research before purchasing this insurance policy and found that the underwriters were a reputable company and that gave me a sense of peace of mind.The premium was very competitive but provided cover for declared medical issues with no excessive overloading fees.I have already recommended the company and will use them in my future travels. Show details ·  1

Easy to Arrange – Policy is easy to arrange online & to add multiple existing medical conditions. Have used once but intend to use again on our next trip. Thankfully no claim yet. Fingers crossed, as there for unforeseen occurrences Show details ·  1

Easy to purchase – Reasonable price. Easy to buy on line and appears to be comprehensive. I didn’t have a claim so I don’t know about that process. Policy seems to cover most eventualities Show details ·  1

All I expected – This is the second time I have used Worldcare travel insurance. Fortunately no need to claim this time. On a previous trip we did need to claim and the process was very good and they walked us through the steps so there was no problems. The claim was resolved in a matter of days to our satisfaction. I would not use any other insurer now. Show details ·  1

Perfect – Great and very affordable insurance for seniors . Very good.. will use again on future trips. We travel very often. Used this insurance company first time and found to be very affordable. Premium was less half compared to othe quotes i got. Show details ·  1

No problems experienced with Worldcare. We use them all the time. ( many travels) – All good. Would recommend this Company to others. Only once did we have a claim and when all paper work was furnished there were no problems in being paid. Be sure to keep receipts and/or police reports. Show details ·  1

Entirely Satisfied – The policy was good value and easy to set up. We were also provided with useful information and felt we secure and well covered if anything went wrong. We have used this insurance company several times and always been satisfied Show details ·  1

Must have – Never claimed, but a must have for peace of mind. Easy to get online and a quick analysis of existing conditions. Have used many times and will use again as good value. Travelled to the Maldives via Singapore. Show details ·  1

Wouldn't travel without insurance – I felt the policy was good value for money. it was easy to set up online and I've used this company a number of times for my travel insurance. Thanks Show details ·  1

Stress free holiday – Another stress free holiday - at 84 years of age and my wife not quite as old - our holiday was perfect - I have a few problems at my age of course but with World Care they give me peace of mind and let us enjoy our holidays without any worries if something does happen .We have taken our last four holidays with the World Care Insurance and we will… Read more ·  1

be with them on every holiday we take in the future - many thanks for giving us peace of mind - we have never made a claim but I am confident if we do have to it will be dealt with quickly and in good faith

Be careful when you take a policy with this company – I waited at the airport for 7 hours for Jetstar to cancel my flight and was only offered an unreasonable alternative the following day. I am out of pocket for lost accommodation, carport parking and connecting flights. I put my claim in promptly and 10 days later asked for proof of flight cancellation by your company. I provided that and another… Read more

two weeks have gone by for you to advise that you wont payout if a there is a mechanical flight breakdown. That is appalling. I would say I have taken out at least 10 policies with Worldcare Travel and the only time I have had to make a legitimate claim you have dug up some fine print on page 53 saying you wont cover if there is mechanical breakdown. What a joke. If I was robbed and put in hospital you probably have some fine print for that as well.

Excellent Service – I have a complicated health history and have used Worldcare for several years now. I have always received excellent service every time i call for cover. I also like the little ‘welcome home’ touch. Show details ·  1