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Worldcare Travel Insurance

Worldcare Travel Insurance

Comprehensive Plan, Domestic Plan, Multi-Trip Plan, etc... (See All)
4.4 from 1,923 reviews · View Statistics
See the Best Travel Insurance in 2022 as rated by Australians on ProductReview.com.au.
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Pros

Competitively priced premiums
Covers range of pre-existing medical conditions
Quick and easy claims process

Reviews

  • Value for Money
    4.3 (193)
  • Transparency
    4.2 (146)
  • Customer Service
    4.4 (173)
  • Claim Resolution Time
    • <1 week (11)
    • 1-2 weeks (8)
    • 2-4 weeks (6)
    • 1-2 months (5)
    • 3+ months (2)
  • Claim ApprovedYes (22) · No (6)
Previous
Next

If only they answered their phones!!!

published

Have called both Worldcare (on hold 21min) and Allianz (on hold 18min) both seperate numbers same voice and music. Answered, silence, then hung up on twice! NOT good enough. Don't ask me to email because I would like to talk to a person.

  • Value for Money
  • Transparency
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Ben Aaron
Ben AaronPerth, WA
  • 4 reviews

World Care ALLIANZ Too complex to trust

published
  • Value for Money
  • Transparency
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Damian S
Damian SSydney, NSW

Travel Insurance

published

My wife buy travel insurance comprehensive plan A , Cover Type Family, sadly she’s get accident, pass away 3 year ago . I still no understand, i only get compensation accidental death $25000 under plan A , Cover type Single ? but as you can see my attachment, My policy cover type Family , $50000 compensation accidental death .

  • Value for Money
  • Transparency
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Tombarina
TombarinaSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Best travel insurer around

published

Outstanding. In Feb, we booked an OS trip and took out insurance. Trip was cancelled because, COVID, and while we received flight credits and accom refunds, I just assumed our insurance was money down the drain. But no! Email this week asking whether I’d like it refunded to our credit card or a bank account. I’ve used Worldcare on multiple occasions and have had nothing but positive experiences and excellent customer service and advice, but this was the icing on the cake. 100% would recommend

  • Value for Money
  • Transparency
Worldcare Travel Insurance
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Hi Tombarina
Thank you for your recent review. It is great to hear feedback about how happy you are with the excellent customer service and advice you received from the World Care Travel Insurance team.
Regards
Ainsley

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Sarah Krantz
Sarah KrantzSouth East Queensland, QLD
  • 9 reviews
  • 7 likes

One of the best travel insurance companies around!

published

Worldcare travel insurance is excellent value for money. During my holiday to the UK I needed to seek medical assistance.The customer care team were outstanding and assisted me with getting home safely. Claiming for medical expenses was also hassle free and straightforward. Highly recommended

  • Value for Money
  • Transparency
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Peter Jenkins
Peter JenkinsHunter Region, NSW
  • 4 reviews
  • 1 like

Easy to set up

published

Easy to set up. No claim necessary. I did get sick but the one visit to a GP wasn't worth claiming for. Good to know that I was covered for any eventuality especially after Covid-19 appeared globally while I was away

  • Value for Money
  • Transparency
Worldcare Travel Insurance
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Thanks for the review Peter!

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Jake
JakeGippsland, VIC

Worst insurer ever

published

More exclusions than inclusion and if you have a genuine question you will need to wait 2.5 hrs on the phone like i did today, only to be told they cant help and to check their website, becuase the staff memeber i spoke to had no idea.

  • Value for Money
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Next

would not do without it. its a must.

published

I don't think anyone will say its good value as we all want items cheaper. yes it was good value.
We are lodging a claim. Your people are most supportive.
I can't say but it must be say 7 or more?

  • Value for Money
  • Transparency
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Romeo M.
Romeo M.Sydney, NSW

satisfied ...enjoyed my holiday felt protected and secured until my safe return.

published

As I have stated , I'm satisfied that I was covered on my medical conditions . I enjoyed my holiday because I know that I am protected and secured until my safe return.

  • Value for Money
  • Transparency
Worldcare Travel Insurance
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That's wonderful to hear, thanks Romeo.

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Chris W.
Chris W.Perth, WA

Best investment for peace of mind.

published

I had done my research before purchasing this insurance policy and found that the underwriters were a reputable company and that gave me a sense of peace of mind.The premium was very competitive but provided cover for declared medical issues with no excessive overloading fees.I have already recommended the company and will use them in my future travels.

  • Value for Money
  • Transparency
Worldcare Travel Insurance
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Thanks for the recommendation Chris!

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CraigS
CraigSIllawarra, NSW

Easy to Arrange

published

Policy is easy to arrange online & to add multiple existing medical conditions. Have used once but intend to use again on our next trip. Thankfully no claim yet. Fingers crossed, as there for unforeseen occurrences

  • Incentivised Review No
  • DestinationNew Zealand
Worldcare Travel Insurance
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Hi Craig, thanks for the review and we look forward to insuring you on your next trip! Kind regards, Tegan

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Easy to purchase

published

Reasonable price. Easy to buy on line and appears to be comprehensive. I didn’t have a claim so I don’t know about that process. Policy seems to cover most eventualities

  • Incentivised Review No
  • DestinationNew Zealand
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel InsuranceSend a private message

Thanks for the good feedback Chris!

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John DallAva
John DallAva
  • 2 reviews

Just some insurance in case of accident

published

I am happy with the insurance I got although I had to cut my trip down, I would use Worldcare Travel Insurance again for my next overseas trip as it was the most economical and comprehensive insurance. I cannot rate the insurance as I did not require to make a claim however, I would welcome another survey if I did have to make a claim.

  • Value for Money
  • Transparency
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Alan497
Alan497Perth, WA
  • 2 reviews

All I expected

published

This is the second time I have used Worldcare travel insurance. Fortunately no need to claim this time. On a previous trip we did need to claim and the process was very good and they walked us through the steps so there was no problems. The claim was resolved in a matter of days to our satisfaction. I would not use any other insurer now.

  • Value for Money
  • Transparency
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel InsuranceSend a private message

That's great to hear Alan, thanks for the review!

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Perfect

published

Great and very affordable insurance for seniors . Very good.. will use again on future trips. We travel very often. Used this insurance company first time and found to be very affordable. Premium was less half compared to othe quotes i got.

  • Value for Money
  • Transparency
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel InsuranceSend a private message

That's wonderful to hear Manoj!

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Questions & Answers

Sheila t
Sheila tasked
Worldcare Travel Insurance

I would like cover for travel to UK then river cruise Budapest to Amsterdam return to UK before travel back to Australia. Dates 26 8 22 - 28 9 22 inclusive. I am aged 85 and am triple covid vaccinated

1 answer
Worldcare Travel Insurance
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Sarah J
Sarah Jasked
Worldcare Travel Insurance

Does worldcare provide cover for Covid-19 in their comprehensive travel package?

1 answer
Worldcare Travel Insurance
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Antony Michaels
Antony Michaelsasked
Worldcare Travel Insurance

Does the policy cover Covid-19 health effects while travelling?

1 answer
Worldcare Travel Insurance
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See all Worldcare Travel Insurance questions

Get an answer from our members and Worldcare Travel Insurance representatives

Worldcare Travel Insurance

Details

Features

  • If you're travelling internationally, there is Comprehensive or Essentials Travel Insurance available for one-off international trips.
  • For Comprehensive cover there are optional extras offered for a snow pack, cruise pack or adventure pack.
  • The multi-trip policy for international travel is available if you frequently travel within a 12 month period. You can select the maximum journey length to be 15 days, 30 days or 45 days (this maximum length must stay consistent with all trips).
  • Domestic travel insurance for single trips is also available, which excludes medical and hospital bills.
  • There is a general exclusion preventing claims arising from pandemics (with the exception that you have been diagnosed with COVID-19).
  • These policies are available to senior travellers, however for the Essentials and Multi-Trip Insurance policies, travellers must be under the age of 75 years at the time the policy is issued.

Points of praise

  • Claiming is easy and straightforward, and Worldcare staff are friendly and helpful during the claims process.
  • Coverage is promised to protect against a wide range of eventualities when travelling, which gave policyholders peace of mind.
  • Those who had to claim often reported that claims were approved quickly and without fuss. This is especially the case for medical expenses.
  • Competitively priced premiums that were sometimes less than half the price of other companies' policies were a definite plus point for reviewers.
  • It’s easy to set up a policy and check what the exclusions for pre-existing medical conditions are.
Compare all 5 Worldcare Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 75 years old101 years old75 years old75 years old
Conditions

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

*where used, the term ‘Unlimited’ only means there is no capped dollar sum insured. Terms, conditions, limits and exclusions apply - refer to the Policy Benefits and General Exclusions sections of the PDS for details.

Medical Coverage
Overseas Emergency Assistance Unlimited*Unlimited*Unlimited*Unlimited*
Accidental DeathNot Included$25,000$25,000Not Included
Emergency DentalUnlimitedUnlimitedUnlimited$1,000
Pregnancy (max weeks) 23 weeks23 weeks23 weeks23 weeks
Resumption of Journey $25,000 (as part of Additional Expenses)$50,000 (as part of Additional Expenses)$50,000 (as part of Additional Expenses)Not Included
Hospital Cash AllowanceNot IncludedNot IncludedNot IncludedNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited*Unlimited*Unlimited*Unlimited*
Loss of IncomeNot IncludedNot IncludedNot IncludedNot Included
Permanent DisabilityNot Included$25,000$25,000Not Included
Luggage & Personal Effects
Theft of Cash Not Included$250$250Not Included
Delayed Luggage $250 after 12 hours$500 after 12 hours$500 after 12 hoursNot Included
Credit Card FraudNot Included$5,000 (combined with Travel Documents cover)$5,000 (combined with Travel Documents cover)Not Included
Travel Documents / Passport Not Included$5,000 (combined with Credit Card cover)$5,000 (combined with Credit Card cover)Not Included
Maximum Single Item Limit $3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)$3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)$3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)Not Included
Luggage & Personal Effects $5,000$10,000$10,000Not Included
Ancillary
Personal Liability $2,500,000.00$2,500,000.00$2,500,000.00$2,500,000.00
Rental Vehicle Excess $3,000$6,000$6,000Not Included
Motorbike / Moped Coverage Included up to 250ccIncluded up to 250ccIncluded up to 250ccIncluded up to 250cc
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfNot IncludedOptional ExtraOptional ExtraNot Included
CruiseNot IncludedOptional ExtraOptional ExtraNot Included
Adventure Not IncludedOptional ExtraOptional ExtraIncluded
Snow / SkiNot IncludedOptional ExtraOptional ExtraNot Included
Compare all 5 Worldcare Travel Insurance
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