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Tuffys & Tuffetts

Tuffys & Tuffetts

3.2 from 13 reviews · View Statistics
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Reviews

3.2
13 reviews
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Chris
ChrisTasmania
  • 2 reviews
  • 2 likes

Atrocious Customer Service

published

I wanted to support an Australian business so ordered something online. No idea whether the product was any good because I didn’t receive it but was eventually offered a refund, which was processed promptly. This was after two emails and one message to them asking what had happened to my order. Atrocious customer service! They have lost this sale, as well as others, just because they didn’t respond. I was beginning to think it was a scam!

Incentivised Review No
Return Claim MadeNo
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Jimmy
JimmyNarara
  • 8 reviews
  • 3 likes

How can we feel comfy ordering things on line!

published
Product Quality
2/5
Shipping
1/5
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ehmert
ehmertGreater Melbourne (Inner), VIC
  • 18 reviews
  • 3 likes

They make to hard to support AUSTRALIAN MADE

published

I would like to say that I will order Tuffys again and I like the underwear don't get me wrong but the customer service is dearly lacking. They just can't get orders right and shipping is slow as....
The website has improved but the customer service makes it really hard to support Aussie made clothing. Please improve the customer experience!

Product Quality
4/5
Shipping
3/5
Incentivised Review No
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Filly
FillySydney
  • 2 reviews
  • 1 like

Great quality, comfy fit

published

My family have been wearing tuffys underwear for many years now. The elastic lasts, they are comfortable, and the colours are great for separating each person’s collection from the wash.

Product Quality
5/5
Shipping
5/5
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Heyoka
HeyokaSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Trojan horse viruses on this website one will steal credit card and ID details

published
Incentivised Review No
Return Claim MadeNo
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Adam S.
Adam S.Illawarra, NSW

Cant live without them

published

Best underwear ever can’t live without them grate quality and Australian made which I will expect my underwear to Made in Australia the best shame the website is out of stock in some sizes need to make more. They are the best keep them that way

Product Quality
5/5
Shipping
5/5
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Bazz D
Bazz DCentral Highlands and Goldfields, VIC
  • 20 reviews
  • 14 likes

No more itchy bum

published

Finally some underwear that doesn't create an itch where you don't want to scratch.
No more Bonds or Distino made in China.
Only undies made in Oz.

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Drewster69
Drewster69Hillman
  • 14 reviews
  • 5 likes

Very dodgy !

published
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  • Verified

Awesome Aussie undies. Slow customer service.

published

Tuffys Undervis are my favourite undies by far, and they are Aussie made! But Tuffys customer service is slow and website needs updating to ensure they can supply what they advertise. Following an issue due to lack of stock, I was unable to get a reply by email, only by PM via Fbook page. I would give 5 stars for the super comfy undies & Aussie made, but only 2.5 stars for customer service.

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Donsumer
DonsumerGreater Melbourne (Inner), VIC
  • 10 reviews
  • 4 likes

More than keeping jobs in Oz. Very comfortable undies

published

I thought l would give them a try and am pleased. Delivery was prompt and as ordered.
The sizing is perfect. Comfortable.
I have had them for a couple of months and they seem to be wearing satisfactorily

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Great Undies

published

I have ordered from Tuffys and Tuffetts on four occasions - always quick delivery and great undies. Now I don't look anywhere else. They seem to last longer than Bonds, and are more comfortable too. It's worth waiting for one of their regular sales (usually around 40% off).

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Terrible Customer Service

published
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Wisey
WiseyToowoomba
  • 93 reviews
  • 110 likes

Aussie Made Undies ... and Comfy too!!

published
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Details

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
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