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Tuggeranong Plumbing

Tuggeranong Plumbing

1.3 from 10 reviews · View Statistics

Reviews

1.3

10 reviews
5
(0)
4
(1)
3
(0)
2
(0)
1
(9)
  • Customer Service
    1.7 (7)
  • Timeliness
    1.6 (5)
  • Job Satisfaction
    1.4 (5)
  • Rates and Fees
    1.7 (6)
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very unsatisfactory

very unsatisfactoryAustralian Capital Territory

are a joke!! no customer service, rude and dishonest

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Do Not Use

published

I wish I could give zero stars... It's a Friday, I called at 2pm, major blockage can't use any facilities, they advised someone would be out within 2 hours. 5 mins to 4pm and I receive a message, office is closing here is plumbers number. I call to confirm, he confirms, never turns up. 10pm no one has shown up, all of my texts and calls go unanswered. I trusted this company's word, they played me and left me without service. Do not trust, do not use! ZERO stars

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Scammers And Thugs -- Don't Touch Them!

published
Customer Service
Rates and Fees
Incentivised ReviewNo
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SCL

SCLTuggeranong 2620, ACT

  • 2 reviews
  • 1 like

Could not recommend. Will not use again.

published
Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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Lying ripoff merchants

published

My parents got Tuggeranong plumbing out to fix a leaky bathroom tap.

I then got a text from my parents saying that it was a closed unit, they couldn't replace the washer and the whole taps would need to be replaced at a cost of $700.

This is complete garbage as I have replaced them myself previously. I got home, opened up the "closed" tap unit and fixed the problem in under 10 minutes.

When I called to complain, they left me on hold for over 15 minutes before I gave up.

These people are Scammers, don't have anything to do with them.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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  • Verified customer

Leaking Hot Water System

published

Great customer service before, during and after installation of my hot water unit. Could not recommend them highly. Very professional crew, punctual and experienced plumbers. The job was completed quickly and now we have no issues with my hot water unit.

Customer Service
Rates and Fees
Incentivised ReviewNo
Dave and Shelley

Dave and ShelleyTuggeranong 2620, ACT

An extremely poor company, they simply did not care!

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Marco100

Marco100Canberra

  • 5 reviews
  • 1 like

Not recommended

published
Incentivised ReviewNo
Diane

DianeCanberra

  • 3 reviews

Rip Off

published

Had Tuggeranong Plumbing come and do a quote to replace an inlet valve, cost of a new inlet valve $15-$30 at the most. Half an hour job if that, cost $412 plus gst. Have another plumber coming tomorrow for the same job quarter of the price. Would not recommend this company, maybe they just didn't want the job. But he could of done it there and then easy money. feel really ripped off still paid the call out fee of $49 plus gst.

Incentivised ReviewNo
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Take Care.

published

I was quoted over $600 to replace a toilet cistern. Thinking that the cost was a bit excessive I went to Bunnings and purchased a replacement for $154. It took me 30 minutes to install but could have been quicker if I had experience. That saved me about $450. Note that according to the terms and conditions of Tuggeranong Plumbing overdue accounts are charged 20% per day. Yes, $20 per day! Look it up on the website. This company is being taken to the Supreme Court by Access Canberra.

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