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Tupperware

Tupperware

1.9 from 69 reviews

Reviews

(11)
(1)
(4)
(8)
(45)
  • Build Quality
    1.0 (4)
  • Value for Money
    1.0 (4)
  • Ease of Use
    2.0 (3)
  • Cleaning & Maintenance
    2.5 (2)
  • Hot Handles While Cooking Yes (0) · No (1)
  • Even Heat DistributionYes (1) · No (0)
  • Product Quality
    1.9 (9)
  • Return Claim MadeYes (5) · No (6)


LindyP

LindyPCanberra Central 2601, ACT

  • 3 reviews

Replacements under warranty

published

Purchased in October 2017 at Tupperware for $56.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product Quality
Hot Handles While Cooking No
Even Heat DistributionYes
Return Claim MadeYes
See all answers

Jenny F.

Jenny F.Perth, WA

Clear Mates

published

I am very disappointed in the clear mates sets I purchased last year. I had trouble getting the lids on when they first arrived, however I soaked them in hot water as advised and managed to get them on. However with use I still find the lids terribly hard to get on, the double action seal does not work as the lid is too tight. I will think twice before purchasing again. I have some Tupperware items that are 40 years old and they are much better quality than these new ones.

Purchased in August 2019 for $145.00.

Build Quality
Ease of Use
Value for Money

Disappointed and feel ripped off.

published

I am super dissapointed, spent $280 on Santa Stashes (4 of them) to try and get some goodies. And I received 4 identicle stashes. Assumed at first maybe they were all the same but my friend ordered one and hers was completely different and it had such better items and quality things. Seemed she actually got the $200 worth of tupperwear for the $70 each and I didn't. Really unhappy and don't think I will be buying anymore Tupperwear if this is their treatment of customers.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
See all answers

Replacements

published

I was at a Tupperware party on August 18, where I took some items for replacement. I AM STILL WAITING.
The consultant is Annie Shearer from Albury, the last time I spoke to her she said it could take a couple of months. I believe there are still outstanding items from a party a couple of weeks before . It is now three months. I have containers in my pantry with plastic bags in them, and also two that need total replacement. How much longer?

Return Claim MadeYes

Eugenie

EugenieGreater Melbourne (Inner), VIC

  • 11 reviews
  • Verified customer

Disappointing - Tupperware Modular Mates Labels

published

Purchased in October 2019.

Build Quality
Value for Money
Product Quality
Return Claim MadeNo
See all answers

Mary

MaryGreater Melbourne (Outer), VIC

Micro Urban rice cooker a dud

published

I recently received a replacement micro urban rice cooker as the older version I had cracked. The lid is impossible to get off and I broke the base of the rice cooker when i used pressure to get the lid off. Very disappointed after waiting 2 months for the replacement

Product Quality
Return Claim MadeNo

Pauline

PaulineIllawarra, NSW

Disappointed customer

published

Why did tupperware get rid if the round lettuce container. I was recently sold the fridge container to hold lettuce. You have to break it up to put in container & the ends go brown. I would be better going to Coles for the round one.The mystery pack was disappointing. I rcvd 4 drink bottles. I had already purchased 2 drink bottles at the same party, sharing 2 with somebody else as I didnt need the 4 that came in a pack. I now have 6 drink bottles. I also rcvd a small round container with juicer, grater etc. No instructions, whats the grater for, it doesnt grate onion.

Return Claim MadeNo

  • Verified customer

Utterly disappointed Tupperware customer

published
Return Claim MadeNo
Carrie

CarrieGreater Melbourne (Outer), VIC

So much for lifetime warranty wont be buying anything again

published

The little chopper blade broke after only a few uses and just chopping onion...they want me to spend $25 on new centre bit and that's not under warranty...I will have to chuck whole thing out as the new blade will probably just snap again

Product Quality
Return Claim MadeYes
Wendy

WendyTeesdale

  • 10 reviews
  • 9 likes

Tupperware returns policy a farce!

published

What a joke the lifetime warranty for Tupperware! I went online, created an account, filled in details of faulty items and submitted it only to get an email back that all 10 of my items must be returned, then I have to pay postage for any items they may or may not replace for me. I have finished with Tupperware I will never buy another item!
You have lost another faithful customer! I will now purchase kmart modular mates at least I dont pay an arm and a leg for them and then get duped by the lifetime warranty!

Product Quality
Return Claim MadeYes

sel

sel

  • 3 reviews
  • 1 like

lids don't fit anymore, have to pay exhorbitantly for a replacement under the "lifetime warranty"

published

3 of my lids have cracked and don't fit anymore, I've had to resort to using 2 rubber bands to keep them on each time i use them! but the "lifetime warranty" requires me to pay so much for the postage of sending the defective items in, and the subsequent postage of the replacement items, and even then it's not guaranteed that they'll replace my warped lids, and yet they won't even send back the original items if they decide not to replace them, that it's not worth it for me to even try. Clearly this whole system is designed to ensure that customers don't bother with invoking the warranty for defective items. Surely this is illegal?

Product Quality

Ray

RayQueensland

  • 8 reviews

Ripped off!!!!

published

Over 12 months ago we returned faulty products for replacement to a sales person in Jimboomba
And we still have had no replacement.....
Not fair feel ripped off honour your warranty Tupperware

Product Quality
Return Claim MadeYes

Abbz

AbbzSouth Australia

  • 15 reviews
  • 4 likes

Great quality, easy to use.

published

Great quality water bottles (and other products too), hard plastic that’s durable. Lids easy to open. Different sizes available (500ml, 750ml, 1ltr and 2ltrs) lots of different colours and covers available.

Product Quality
Return Claim MadeNo

Thea forester

Thea foresterSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Unhappy customer

published

When I bought my Tupperware if a problem it was returned to a dealer to be returned for a lifetime replacement. Now they change the rules, very disappointed in this new rule.
I live very close to Loganholme Tupperware is it possible to make a delivery to there with several pieces of my broken unuseable pieces of Tupperware.
Thanking you for your assistance.

Thea Forester

Product Quality
Return Claim MadeNo
SPT

SPTPerth

Does not live up to it’s reputation ‘Lifetime Warranty’

published

I purchased the Tupperware salad bowl and use it only in the summer month. It was accidentally dropped on the kitchen floor and it cracked! I contacted the agent and was told it was not replaceable under warranty as it was an impact damage. I was most disappointed as I do not expect plastic to crack when dropped. I was not told about the weakness of this plastic material. As a result of poor quality product and customer service, I will not be buying their products anymore.

KTG

KTGGreater Melbourne (Outer), VIC

  • 8 reviews

Not what it used to be

published

Had some Modular Mate lids to be replaced. I was not impressed at having to pay for postage to send them to Tupperware. Also, in the past they used to have a lot of old stock suitable for replacement. Now my Modular Mates colour is unavailable and goodness knows what I would get instead. I have decided to source replacements from overseas where the range is better. Tupperware Australia were not helpful with their 'take it or leave it attitude' and the cost of the products is very high. It's sad to see a good company sunk so low.


Vicki

Vicki

  • 10 reviews
  • 2 likes

Tupperware is more than storage - Oven, Microwave, Fridge & Freezer!

published

Replacement parts

published

Very happy with my claim it came very quickly was sent emails to tell me it was packed & also one that it was being delivered the next day! However one container came broken I rang up warranty department & within 3 min she said another one will be sent out straight away! Couldn't be happier I have Tupperware in pantry fridge freezer & handbag!!


Toni N

Toni N

  • 2 reviews

This is a great product. Will continue to buy Tupperware.

published

I have many Tupperware items. I found the lids on the purple containers would not seal properly but these were replaced under warranty. The rice cooker is brilliant it cooks rice to perfection. And my steamer is great for vegetables. I have to admit I am addicted to Tupperware.


Outstanding customer service

published

I recently contacted Tupperware about replacing some old lids from the freezer to microwave range that I purchased over 10 years ago.
Melissa from customer service contact centre assisted me with my request. Her level of service was truely expectional. Melissa was very helpful, friendly and extremely delightful to deal with. Just wanted to thank Melissa for replacing me lids & bases in the end to ensure they fit correctly.


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Questions & Answers

Marni H.

Marni H.asked

what can you do if your Tupperware bottle has Broke

No answers

Jamika

Jamikaasked

Hello, I would like to know why Tupperware are now suddenly charging a delivery fee on ALL products, even if it is something small, you are charging $12.95 delivery regardless of how big or small the order is? I ordered one of your specials that was $17.95 only to be told that I would have to pay a delivery fee on top of my order! To be honest, in majority of cases, customers are really only buying Tupperware to help out a friend at a party to help the host get rewards, it is already a very expensive product where there are many cheaper alternatives that are of the same if not better quality! In today's competitive market do you truly believe you will stay in business with this new model of selling? I have been very disappointed with Tupperware quality for a long time now, it is definitely not the same as it used to be, I have many pieces that are broken so cannot use them, blades that have gone blunt (only to be told these are not covered by the warranty) have looked into trying to get a replacement, however, once again, this is also difficult as we the consumer have to foot the bill for postage on a faulty product! Do Tupperware think they are doing the consumer a favour by allowing us to buy your product? This is what is seems to me, it is the consumer who bears most of the responsibility, I'm not sure how you will stay in business, I for one will never buy another piece of Tupperware as it is an absolute rip off and you guys are now getting greedy and do not think about the customer at all, it's all about your profit margin only, once you have sold it you don't care anymore! I know quite a few people who have the same mind as me, unfortunately, you are pricing yourself out of the market! I do not need a container delivered, I can easily pick it up myself from the distribution centre I asked if I was able to do this, Tupperware will not give me this option bit of a rort!

No answers

Julie R.

Julie R.asked

I have a Tupperware container that was given to me and on the lid it has a round dial with numbers it is the size of a vent I am trying to figure out its purpose?

2 answers
Eugenie
Eugenie

Hi Julie
Press down on that round area with finger or thumb of one hand, while opening the lid with other hand. I'm right handed so I use left hand finger/thumb to press down, while lifting lid with my right hand. Left handed people can do the opposite. It makes opening very easy. None of my lids (I have some 25yrs old and some 6 weeks) have a number in the circle, so sorry I cant help with what a number on your lids mean. You could contact a Tupperware consultant if you need specific clarification. Hope this helps. Cheers Eugenie

Skye C.
Skye C.

The number dial is for the month you put the food in the container so if you are freezing or storing you know how long ago you put it there.


Get an answer from our members and Tupperware representatives

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