Tupperware
Verified297 reviews
- Still Works
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- Less than a month
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- 1 - 4 months
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- 1 - 3 years
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- 3+ years
Tupperware is a big joke!! I filed a claim for several pieces that were cracked and my warranty codes that were approved expired before the expiration date and would not work. Go figure!! I had to send many emails and they still could not solve my issue and would respond with a different answer to what I was asking. They finally gave me some… Read more
partial credit and sent me new vouchers codes after I refiled the claim (they told me to re-file). I was online trying to order and I figured I could make a big purchase and enter all my vouchers at once and get credit but that is NOT the case. I have seven vouchers which means I have to do 7 different orders and pay shipping 7 different times. Tupperware.com you all are a joke!! #tuppewaresucks #tupperwarewastedmytime #tupperwareisasorrycompany #tuppewaredoesnotcaretocatertocustomers
Tupperware scam warranty – Posted one lid back for replacement which cost me $5.00 and they offer me a $15 credit the small lid is $7.00 and the postage I have to pay is $28.95 , so I’ll be out of pocket big time ! There’s clearly no lifetime warranty it’s a scam !!! Show details
SCAM Stunncal Tupperware – I give 0 stars to Stunncal supposed Tupperware. I only received some things that were orders and they were cheap and nasty knock offs of the real Tupperware and very poor quality plastic at that. They are advertising on FB, Instagram and any site searched on social media but buyer beware it is definitely not Tupperware or anywhere near the quality of Tupperware. SCAM!!! SCAM!!! SCAM!!! Show details
Reviews with attachments
Worrying – This is not about a product. Tupperware gave my details out to a perfect stranger without asking my permission, I am not an agent I am a customer this is illegal and what else have they done with my details ?? Don’t buy from them your details could end up anywhere. It is very hard to contact them I understand why. There no better than Scammers, please be careful. Also have sent 3 emails no answer Show details
Expensive and the warranty is worthless – To get a lid replaced for one that actually broke in half I have to post it to them. It is cheaper to buy a new container and lid from the supermarket. Do not waste your money.
My breadsmart contacter develops mould – My small container develops mould after 2 days, while the bread remains fresh. The container is out of direct sunlight. On receiving the container, thete was no instruction on looking after it either. Is this product inferior? Cost me enough but I'm very diappointed. I'd like some form of communication please. Show details
Cook cookware warranty is a LIE! – Cookware Warranty is a LIE! I called customer service to inquire about returning a skillet that the Teflon was peeling off of. They informed me that it was going to be discontinued soon so if I sent it in now I should be able to get a new skillet. But if not I would have the choice of keeping my old skillet, they would send it back or a credit.… Read more
It took 6 months for them to get back to me. After numerous phone calls on my behalf. Yesterday I was informed that the skillet has been discontinued and I can have a credit to be used in the brochure that they sent me. IRONICALLY, on page 25 of the brochure was the skillet.. When I inquired as to why they cannot give me a replacement I was sent this letter...
Dear Lynda, I understand your concerns, however, the grill you mentioned from page 25 is exclusively available as part of a set, therefore, the warranty team is not able to use it for warranty replacements. We apologize for the inconvenience.
Please feel free to contact us if you have any additional question.
Sincerely, {Name Removed] Escalations Specialist Tupperware Brands Corporation
Does that mean if I buy the set and the Teflon peels on one of my pots that they're going to give me an entirely new set.... I DON'T THINK SO. At this point I have not received any confirmation that they will send me back the skillet....
BUYER BEWARE! TUPPERWARE ARE LIARS WHEN IT COMES TO THE WARRANTY OF THEIR POTS AND PANS
Date of experience: June 15, 2023
Positive reviews
Easy entertaining set – I got this set through a friend's holding a party and I absolutely love it the bowls are amazing amazing storing so much and keeping things fresh definitely recommend this set Show details
Worth the money – I purchased the rice cooker and must say it is amazing. Just pop the rice and required amount of water in and fit lid and into the microwave . My family totally loved the cooked rice , it went with the best fried rice I’ve ever made . It’s very easy to clean. So worth the investment Show details
Saves time in the kitchen! – The Tupperware Pressure Cooker is easy and convenient to use. Throw everything in, chuck in the microwave and then you are done. It can cook anything you can normally cook in a slow cooker in record time. You can use your bare hands to remove it from the microwave. It takes about 5 minutes to get to pressure. Most meals are cooked in under 30… Read more
minutes. It has a seal that will automatically drop into the bowl if it gains too much pressure so it is safe to use around the family. Be careful not to fill past the max line as it won’t get to the pressure needed to cook quickly. I have cooked a silverside in 45 minutes and it’s melt in your mouth. You can bake a cake in 8 minutes. My go to dish is curry, simple and easy and with a young family it is great because it saves me time in the kitchen and I can spend that time with my son after I finish work. It can go in the dishwasher too.
Negative reviews
APPALLING WARRANTY SERVICE – TUPPERWARE APPALLING SERVICE from Customer Service and their NZ counterpart. Warranty issue - had to pay $10.60 to return items for their review; accepted, 2 x gift vouchers issued total value $32. Difficult process to use two at one time, no assistance from them, emails ignored and not acknowledged. Then discovered I then had to pay a delivery… Read more
fee of $14.90 for replacement item valued at $29. ABSOLUTE RIP OFF TUPERWARE. Business model is non existent compared to many years ago when I was an avid customer and consultants dealt with warranty. Would never recommend Tupperware again, no service, no decency from head office. Local consultant was outstanding but even she has to pay delivery fee. Disgusted to say the least.
Poor customer service - No Honoring of Lifetime Warranty! – Contact Tupperware Groups on facebook to join the group and the chat BUT When You Mention the Lifetime Replacement Warranty all you get is Cold/Icy Silence - How Unprofessional and How Rude!!! Do Not Waste the Huge Amount Of Extra $ for this FALSE Promise!
Find out how Tupperware compares to other Kitchenware Shops
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Lifetime warranty a joke! – What a joke Tupperware, just spent $10 to return cracked items, only to be refunded $15 credit. Not only can I not rebuy the item, but it's going to cost me $10 postage when I do. Life time warranty is a joke. No longer spending ridiculous money on goods that just don't last, lids don't close, and way overpriced! Show details
Recent reviews
Lifetime Warranty a scam – Lifetime warranty is [Content Removed]. Spent $15 to send broken part back then they invoiced me for a $3.95 processing fee. Then they gave me a $16 gift voucher for the value of the part which I can’t get separately and to buy the product again is about $120. They said I didn’t provide proof of purchase. Who could 15-20 years later?? So much for… Read more
lifetime warranty. Don’t buy Tupperware. They won’t replace anything anymore. Quality is not as good as it used to be.
No consultants - No customer service - Does Tupperware exist anymore? – I have spent the best part of 4 hours trying to find a Tupperware Consultant ANYWHERE in Australia with NO SUCCESS. I want a phone number and email address for actual real biological human who will provide customer service, not shop online with inadequate product information, no spare parts for what I want, and no catelogues and absolutely no way… Read more
to talk to anyone.
I don't want unintelligent bots either which cannot answer any human question and are offensive.
What is going on? Doesn't Tupperware exist anymore?
The phone number for Tupperware HQ in Townsville no longer exists. The Manager in Mareeba no longer exists. The Consultants in Tolga and Atherton no longer exist.
What is actually going on?
Who will give me the information I want?
The ONLY website is Tupperware.com.au but there is NO WAY to contact them.
They have a button to find a Consultant but guess what... not one Consultant exists!!
Their technology cannot even find ANY Consultants given a city or postcode or a name either.
This is pathetic!
This is unacceptable.
This is NOT the way we conduct business in Australia.
Can anyone suggest an alternative to Tupperware?
After 35+ years with Tupperware I am ready to walk away from them for their appalling non existant customer service... absolutely zero.
P*ss poor – This company promises lifetime warranty but in actual fact, we, the customer, have to send faulty product and copy of receipt back to their store. Postage & inconvenience is on the customer. Reps offer replacement product at a price, not free. The quality is rubbish, breaks, splits, chips. I am absolutely disgusted in this so called reputable… Read more
company. It maybe once was good, but not now. Will never ever buy Tupperware again. Buyer beware, stay clear of their misleading parties.
Just don’t buy it – Their warranty policy is a lie, don’t believe a word of it, don’t buy, too expensive and becomes cracked, dirty & dated & they say they have a replacement policy, but good luck with that, no one to talk to & they just ignore emails. There’s so much nice clear plastic storage around now, you don’t that rubbish
Use rubbish courier – The Courier Please person rang my doorbell then ran away before I answered the door. They are impossible to get hold of so I don’t have my product. Show details
Lifetime warranty is a LIE – I spent $15 in postage and then a $3.95 processing fee to be given a $25 E voucher for an item that will cost $180 to replace!! Seeing as I don't have "proof of purchase" from 15 years ago, that's the best they can do!! I used to be a Tupperware consultant and people bought their products due to the lifetime warranty. Who holds on to receipts for… Read more
their lifetime? They changed their policies to suit themselves and rip off the consumer. Will never buy Tupperware again!
Claytons Warranty – I was a dealer in the 80's, & sold people on the fabulous replacement warranty. Now, unless you have a receipt, which was NOT required until very recently, you jump through hoops & pay ridiculous amounts of money to try to replace your broken pieces. It's really not worth it. I don't know how they get away with just changing the rules. Everyone… Read more
knows that replacement values were charged when we bought our stuff. It would be great if everyone bombarded Tupperware with complaints.
Scammers – Put a claim for a part to be replaced. Was sent a gift voucher for the replacement but they don't actually stock the replacement part anymore so now I'm expected to buy something else. Haha not likely! They won't refund my $3.95 and take their voucher back. DON'T BUY FROM THEM!! AVOID BEING SCAMMED. Show details
Find out how Tupperware compares to other Kitchenware Shops
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Warranty Suboptimal – As long as I remember our family had Tupperware. In 60 years, I have had one lid replaced, but recently had a cracked container. When applying for their lifetime warranty (once a great draw card), I was informed that the container no longer exists but I would receive a $15 credit. Unfortunately there is nothing on their website that can replace… Read more
the container for that price making the lifetime warranty in my opinion worthless. Buy as much Tupperware as you wish but know that about the warranty. Read the reviews.
Rubbish warranty – Have had a large amt of Tupperware for decades but never use it. I took several 'seals' to their had a warehouse in Townsville when that was open. The shop assistant tried to tell me the whole part wasn't there because she couldn't find the magic number despite the fact I had a second 1.with splits but still in 1 piece. Well I've recently tried… Read more
to return for replacement under their you beaut warranty on line. They were able to provide me with the required magic number. Well by the time you pay the $$ to return & postage per item it's definitely better to just buy plastics from the supermarket. They are way to expensive & just don't last. They are not multipurpose. Hence the need to but different stuff for microwave, freezer, etc. Most definitely not worth the super inflated price. Then there's their return policy with all its iffs & buts. Don't bother - just have a party minus Tupperware.
Terrible value for money now – I used to pay extra to get Tupperware because of the great warranty, but now they mostly won't honour the warranty if you don't have your receipt. Who does that these days? I do have one lid that they said they would replace without me having the receipt, but $18 or so ($3.95 cost + $9.95 shipping + cost to return the old product to them) to… Read more
replace a lid? Much better to just get plastic containers when they are on sale at the supermarket now. All my old Tupperware is not BPA free, and the lids of the microwaveable set are near impossible to fit.
Warranty is not warranty at all – How is Tupperware still in business. It appears you have to do a warranty claim for each item you need to have replaced which has a charge associated with it and then they can decline replacing. I purchased Tupperware when their warranty meant something. So disappointing. Will not purchase anymore products Show details
Warranty is a joke – My co-worker and I returned broken Tupperware containers. After paying postage for oversized containers we were each offered a $15 credit on items that cost over $70 each when purchased. As they are now discontinued we were each offered a $15 e voucher which didn't even cover the cost of the postage plus the $3.95 processing fee for each item. After being a long time devotee, I will never purchase Tupperware again. Show details
Warrentee is misleading – I purchased a rubber spatula that failed, cost aprox $37. To claim warrentee I have to pay for return shipping and a "processing fee" a total cost of $35, only $2 less than just buying a new one. In future I will just be buying alternative brands from a local store. Show details
Load of rubbish – Purchased the advertised large bread keeper!!!! What a waste of money,bread mouldy within 4/5 days.Looking at all the people reviewing the same item I’m astonished that Tupperware is still actually advertising it. Do not purchase this item,bread lasts longer in the plastic bag.Tupperware should man up and refund all the people who have been ripped off. Show details
This is terrible – I purchased a large bread keeper approx 3 weeks ago and l very disappointed with it my fresh bread l placed in the bin was mildew after 5 days l thought it was suppose to last at least 7 days and at almost $100.00 it is a dude l will be going back to keeping my bread in the freezer and only taking out what l need. I would like someone to contact… Read more
me I have tried to contact consultant s in my area to no avail l am hoping this gets a response MRS SUSAN TRAVERS [Contact Details Removed]
Tupperware not what it use to be..stay clear! – I've had Tupperware for years, well they have just lost another customer! I have a couple of lids that i needed replaced and boy was I shocked when I went online to have them replaced. I could only claim 1 item at a time and it is a $3.95 processing fee for each claim (1 item) plus you pay the postage to send back to Tupperware and then after… Read more
all that you they may not even replace it for you. Pretty poor Tupperware, were is the loyalty to your customer base? I'll be looking for alternate storage ware. Bye, Bye Tupperware!
Tupperware has become a scam company – I ordered a heritage food storage container and a few small snack containers. Both arrived faulty. The lids did not fit. The plastic was also brittle and cheap even though I paid 10 times what a container would cost at Woollies. I contacted the Tupperware customer service email, 2 consultants and emailed through PayPal to get a refund or a lid… Read more
that fit. The only response I received was one consultant telling me it had nothing to do with her. I phoned Tupperware but the automated phone system would tell me to email the customer service email or a consultant. I tried doing a warranty claim through the Tupperware website but the system wouldn’t accept it. Tupperware didn’t even communicate with PayPal when I escalated my complaint. Don’t buy from them . It is not the Tupperware we knew from years ago and the plastic is inferior to even the cheapest plastics you can buy at the supermarket. And the company makes sure it is impossible to contact them yet alone get a replacement or refund.
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