Turner Freeman Lawyers

I cannot put into words how grateful I am to Emma for everything she did for Mark. Mark was a hard worker his entire life. He was the kind of man who put his head down, worked hard and simply got on with the job. He deserved to have what happened to him taken seriously. Before I found Emma, I contacted several lawyers about Mark’s case. None of… Read more

them wanted anything to do with it. It felt as though Mark’s case was not even being acknowledged or given the opportunity to be heard.

Emma was the only one who did.

Even Emma was understandably skeptical about taking the case at first. She knew it would be difficult and that there were no guarantees. But she did something nobody else had been willing to do. She listened. She looked at Mark’s case properly, believed in what she was doing for him and gave it a chance. Ultimately, she gave Mark a voice.

When I first met Emma, I told her that this was never about the money. I didn’t care about the money. I wanted justice for Mark. That was all I cared about from the very beginning.

But I also wanted something to come from what happened to Mark. I did not want another man or woman to suffer and die the way Mark did. I wanted his story to be heard because if what happened to Mark could make someone listen, ask questions or help prevent another worker and another family from going through the same thing, then his fight meant something.

Because Emma was willing to fight for him, what happened to Mark is now documented. His story is no longer something that can simply disappear or be forgotten. There is a record of what happened to him, and my hope is that it contributes, even in some small way, to greater scrutiny of workplace conditions and helps protect another worker in the future. If Mark’s story makes someone look more closely, ask another question or take workplace safety more seriously, then his death was not in vain.

There came a point during the case when it all became too much for me. I told Emma how stressed I was, that the case was constantly playing on my mind and that I just couldn’t keep going. All I wanted was justice for Mark, but the stress and worry had become overwhelming. I told Emma to give up.

She wouldn’t allow me to give up.

Emma said to me, “Iris, leave the stress to me and you stop worrying. Leave the work to me.”

And she meant it.

When I could no longer carry the fight, Emma carried it for Mark. She kept going. She kept fighting for justice. She made sure Mark’s voice was heard.

Emma’s dedication went far beyond what I ever expected of her. For approximately nine months, she took work relating to Mark’s case home with her. She worked incredibly hard and gave so much of her own time to the case.

This was not simply another file sitting on her desk. Mark’s case mattered to her. She believed in what she was fighting for. She wanted justice for Mark, and she was determined to make sure his voice was heard.

No one else had wanted to take the case. I had called several lawyers, and they had all turned it down. Even Emma had been skeptical at first. But once she decided to take it on, she fought for Mark with determination and refused to walk away.

Emma understood that behind all the paperwork, evidence and legal arguments was a man who had worked hard throughout his life. Mark mattered. What happened to him mattered. His story deserved to be heard.

And Emma made sure that it was.

She gave Mark the justice he deserved, and that is really all I ever wanted.

Emma, I will never be able to thank you enough for what you have done for Mark. There is nothing I could ever say, write or give you that could truly express what it means to me that you fought for him when others wouldn’t.

Thank you for listening when others wouldn’t. Thank you for continuing when I couldn’t. Thank you for giving so much of yourself to Mark’s case. Thank you for fighting for his justice. Thank you for making sure his voice was heard. Thank you for never giving up on him, even when I wanted to give up myself.

Most of all, thank you for making sure that Mark mattered.

You gave Mark something I desperately wanted for him and could never have achieved on my own: a voice and justice.

I will never forget what you did for him, and I will be forever grateful.

During what was a really difficult chapter for our family, we were fortunate to find Turner Freeman Lawyers. I was a little concerned at the beginning that going with a larger law firm might mean we would just become part of a process, but from day one of meeting Zac Gabriel and the team at Turner Freeman Narellan, that concern disappeared pretty… Read more

quickly.

Zac put us at ease straight away and guided us through the whole process. The claim took several years and, as you would expect, there were plenty of questions and probably even more emails along the way. Nothing ever seemed too much trouble. Zac always came back to us promptly, explained things clearly and made sure we understood where things stood and what came next.

I also want to call out Angela, Zac's legal assistant, who was always helpful with organising appointments, paperwork and anything else we needed along the way.

We also want to acknowledge our barrister, James Lee, whose advice and support, particularly towards the final stages of the matter, was greatly appreciated. James was clear, reassuring and helped us feel confident that we understood the decisions in front of us.

For anyone reading this and wondering about the obvious question, did we get the outcome we hoped for? Yes, we did. The final outcome was where we had hoped to get to and even the timeframe was pretty much what Zac had told us several years earlier.

Would I still be writing a positive review if the final outcome had been different? Yes. The outcome only came at the end. What mattered just as much to us was how we were treated throughout the years it took to get there. We were always treated well, kept informed and never made to feel that our questions were a problem. That would not have changed just because the final result had been different.

We never want to go through something like this again, but if I ever needed a lawyer for myself, my family or a friend, I would have no hesitation in going back to Zac and the team at Turner Freeman Narellan.

A genuine thank you to Zac, Angela, James and everyone who helped us along the way.

My Lawyer Joshua an his assistant Tenkia have been looking after my me an my claim since it started an I could not be happier with the treatment i have received from them always professional an respectful talks to me not at me I would recommend him to anyone and have so my interaction with turner freeman lawyers has been nothing but respectful and honest and always helpful in anything i need with my claim

Support domestic violence perpetrators and fabricate false information in order for their domestic violence perpetrators to gain advantage.

Marina Azer was my solicitor for 6 years helping me with my workers compensation claim against NSW Health.. Marina was very helpful & patient with me during this time and showed me a lot of understanding & compassion during the hard times I had dealing with insurance company. In the end I was in receipt of settlement funds. It is very stressful… Read more

claiming against the government & I would like to thanks Marina for all her hard work & I have received my settlement payment & a good resolution in the end.

Do not use this firm if you are dealing with estate and there is any risk of complications. Result might be getting sued as the executor because they takes months to respond and when you do respond straight away, takes ages to respond to your… Read more

immediate response. Only thing they are good at is sending another bill. A simple letter can take 3 months to draft. It’s over 2 years and still waiting.

Waited 5 months for nothing except an email really left me at the last minute thanks Rohan and Stephen for nothing

I would not recommend this firm. I was advised in writing that my IRO funding had been cancelled and, on that basis, the firm ceased acting for me. After contacting the Independent Review Office directly, I was told my funding had not been cancelled. Being removed as a client on the basis of incorrect information left me with serious concerns about honesty, transparency, and the firm’s willingness to handle complex cases.

Negative -5 Waited 5 months for a reply spent 5000 dollars and all i got was long email I do not recommend them at all if the people i was talking to could not help they should have reffered me to another. Don not waste your money and time

I started to work on my WC claim over a year ago after having a phone conversation with a brilliant lady who said she can work with it. It was working well and we was progressing with the case. After a few months I was contacted by different team member who said Sandra does not work there anymore and she will now be looking after my case. Since… Read more

that moment all went downhill, she was not responding my emails for months, missing files and important information I provided and showing all signs she is too busy to deal with small cases like mine. I called and complained at least 3 times however no supervisors or other lawyers got ever involved to fix this. It is extremely difficult to communicate with a lawyer who ignores part of what you saying. I will not recommend Turner Freeman and Jeanne Huang as a lawyer to work on your case.

Asked for their help, with a dual physical and psychological claim, with already an favorable IME and factual investigation statements , everything there conveniently, but told they won't take my case, with no reason, I have a feeling they are not equipped to take high value complex psychological cases.

Ciaran Ehrich at Turner Freeman Gold Coast, has been absolutely amazing with my claim. He patiently explained how the process worked, was always available to take my calls/answer my emails and reassured me when I was stressed and worried. Ciaran is professional, caring, kind and supportive. I cannot recommend him highly enough.

I found turner Freeman Lawyers to their reputable name and the service to go with it. I was 45 at the time I suffered from my injury falling from a height, I had surgery and endless appointments with specialist, doctors and other medical services, I started developed depression and anxiety and lost all my possession of value including my home.… Read more

After almost 2 years of no income and Centrelink constantly making me jumping through hoops, I called Turner Freeman Lawyers and was told that I potentially had a T.P.D. claim. I was sure to double check the contract agreement and asked anything I wasn't sure of about, especially pricing and the process and procedures. After compiling the evidence, documentation and any attachments and paperwork with matching dates and proof to support my claim, I found turner Freeman Lawyers to be very professional, understanding, detailed and comprehensive in their work and was satisfied with the outcome after approval of my claim which was a pleasurable 6 figure sum. It was assuring to learn that my insurance I had attached to my superannuation was another approved claim on top of my superannuation payout. I strongly recommend Turner Freeman Lawyers and if you're located in Adelaide, ask for Jamie Dayman which was the gentleman who compiled my case.

I engaged Alana Main from Turner Freeman Lawyers to represent me. Alana was amazing, very supportive and compassionate, no question was too big or small. Alana was very helpful throughout the process and she went above and beyond to get me a great outcome. I cannot recommend Alana and Turner Freeman highly enough. Thank you Alana. Beth R WA

The best team I have met thank you so much for all your hard work and for getting me a great result Phillip and Nathan you guys are the best Katrina

Turner freeman Brisbane city went above & beyond my expectations , i am very pleased with all they've done in settling my work injury claim .

My experience with this law firm was so terrible poor communication especially kaylee was a waste of my time couldn't get things done with the insurance didn't even think about what im going through an what ive been through my advice stay away from tuner freeman paramatta

Terry Goldberg was my last resort - single mum, disabled child, injured in a bombing a long time ago and seeking assistance to put together a compensation claim so that I can leave something to look after my child. Despite my increasingly urgent requests to move things along, and repeatedly informing Terry of my medical issues which are… Read more

degenerative and only give me a limited time span to be involved in prepping the claim - I have finally made a formal complaint after no response from the Sydney partners. I can't even put into words.... to be ignored by the only advocate you have (PAID IN ADVANCE I might add) is about as soul destroying as it gets. I don't know how my solicitor sleeps at night but I'll bet it is in an expensive bed.

I highly recommend Turner Freeman Lawyers – I’m so grateful to Thomas Schembri and the team at Tuner Freeman for the great work and successful outcome on my matter. Thomas is professional, polite & is prompt to respond back to all my queries while continuously keeping me updated on my matter. I highly recommend Thomas & Turner Freeman.

we have lost a small fortune in waiting – It takes forever to do the simplest task and we have lost a large fortune in waiting

i could not be happier – could not be happier with the service i got from Alana Main she was pleasant, very knowledgeable , i got a great outcome in the mediation i have nothing but praise for this company and everyone i dealt with within the company

Extremely dissapointed by first experience – My first experience and impressions of this firm were disappointing.I booked an appointment for a phone consult regarding my medical negligence inquiry. 1 day prior I called to confirm my appointment, and the office had confused my appointment date for the following callender day. I was fine for this new appointment date, but because of the mix-up… Read more

made myself available for the first date. I received no correspondence from the firm and was therefore confident of my appointment for the next day. Day 2, I waited for a call at the scheduled time. I received no call. I phoned the firm 30 mins after, and was informed the firm was not able to take my case on my specifics. I asked to provide feedback, and stated it would have been appropriate particularly to due my disabilities to have been informed of its decision prior my appointment. The staff member with whom I corresponded throughout was abrupt, rude, and dismissive of my feedback. She then stated, she tried to call me the day prior, but I was unavailable for my appointment. I stated the firm's mix up with dates. She then stated, if I had taken my call on the non-sceduled date, she would have informed me, and , 'check your 'missed calls'. She then ended the call. Checked my missed calls, there were none. Also, as mentioned I was available for her call. Very dishonest response. I will not be making further inquiries regarding other matters I had intended to discuss, nor by this experience would I trust staff's professionalism, client service, or honesty by this experience. My advice to Freeman and Turner: a first client experience even an initial inquiry speaks volumes regrading your service.

Workers compensation – Cassandra ,Bethany supported me all the way for my fight for compensation. I thankyou all for your professionalism and help for that difficult period in my life Kind Regards Brian

Extremely stressful and unsupportive. Poor outcome. Traumatic experience – Lawyer made several errors, created long delays due to mismanagement, gave poor advice and contradicted their own advice amongst a number of other things. Our lawyer was a total let down and could not regulate their own emotions. Made the entire situation more stressful and offered no hope nor support. We addressed concerns directly which was a… Read more

waste of time and appeared to make them more angry. I will never recommend this firm for anything based on this experience. Escalating the concerns above the lawyer resulted in further turmoil despite my request for privacy. I was also belittled as punishment for complaining which further showed this law firm do not give a crap about their customers.

Very Professional – I would like to take this opportunity to thank Angela Italiano, Perth and her staff for their ongoing support over this long journey. At every stage of the claim process I was made aware of how the claim was progressing via phones, emails and hard copy. It was such a relief to have had a successful outcome, thank you Angela for your hard work and perseverance, very much appreciated. Bill R Show details

Non-responsive – Sending many emails and many online chats and phone calls have been ignored. No replies at all. Not a single reply.

Extremely professional and very understanding – I would like to pass on my thanks to your partner at your Wollongong Office Ms Michelle Walsh. Over the past two years she has handled my personal injury matter in a most thorough and professional manner and is a credit to your organisation. The matter has now been finalised and owing to Ms Walsh’s diligence has come to a successful resolution.… Read more

I have highly recommended Ms Walsh to a number of other colleagues who have had similar work related injuries and I know that they have also spoken very highly of Ms Walsh’s care and understanding during their interaction with her. Again please pass on my sincere thanks to Ms Walsh and the senior partners of your company for the professionalism she has shown during my workers compensation matter.

Turner Freeman Lawyers – Highly recommend Kacey and Alana for taking on my claim after another law firm dropped it. A big THANK YOU to Alana for her professional and very caring approach. Alana I can't thank you enough. I am only sorry it has taken me so long to put a review online. Doris B Western Australia

Need help turn to Turner Freeman Lawyers – I have nothing but praise for this crew, they are there to help you get the results that you need so you life can move forward. They definitely helped me.