U Homes
- uhomesliving.com.au
- ✓ Verified company
13 reviews · Statistics
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- Pre-Construction (1)
- Mid-Construction (1)
- Post-Construction (11)
Reviews
Excellent workmanship
Very well built.
Overall good experience. Few hiccups during the construction but your team managed it well.
Quality of equipment very good, electrical and plumbing good.
Good reliable company to build with
Author stated being incentivised for this review
Amazing job done
U HOMES done amazing job with custom design for us I will definitely recommend them to all my friends for custom building Team was very helpful at all stages and very good communication in between
... Read moreAuthor stated being incentivised for this review
Fantastic customer service
Dealing with Jeanette and the team at UHomes has been amazing and we're so excited to start our build. Excellent communication, planning and innovation. Jeanette is so patient and accommodating; nothing is too much trouble. Jeanette has gone above and beyond in helping us plan and design our accessible dream home.
... Read moreCollected in partnership with U Homes
Excellent home build by team u homes
We build our house from U Homes. They have used very good Quality products, nothing look likes cheap quality. All our friends have given good feedback about the home. We designed our own house with their draftee. Our house was built in 5 months timeline. Their customer service is great as our sale rep was our contact throughout. I will highly recommend U Homes to anyone who wants to build custom home at reasonable cost. Surely you will love their team as they will work with you not against you.
... Read moreAuthor stated being incentivised for this review
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Very good customer review
The project is still under construction but the team is managing the construction well. They are upfront and professional. They are very well organised. The whole team is jelled together and answer all the queries. They solve everything in timely manner and i am looking forward to have the project finished
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Poor Quality and unresponsive builder
I bought a built brand new house about two years ago from this builder.
The only positive thing I can say about the builder is the fact that the house layout can be customised. This house has an excellent and a very efficient layout.
Having said that, after a few months, I started finding dozens of cracks in the house. There were problems like doors not closing, gaps in skirting etc. Some cracks are as big as 70 cm long.
I reported these issues to their customer care and maintenance, and only after many many follow-ups, they finally did a p
... Read morelumbing inspection after a few months from my initial report. The outcome was that, there were cracks in the drainage causing movement in the soil, resulting in cracks in the house. According to the builder all those cracks were in the drain portions that were underneath the external concreting work that I had done after the handover. Therefore the builder had a convenient excuse and asked me get the drain repairs done, following which they would allow a few months for the house to resettle, and then work on the cracks, and other issues inside the house. I argued that there is no chance of drains getting damaged by external concreting work. The drain pipes were at least 80 cm underneath the ground. This was not acceptable to the builder. I had no choice but to get the drain cracks repaired at my own expense. Now, while the repairs were being done, one of those drain damage was found 'Under the Foundation Slab'. I immediately contacted the builder's customer care over phone about it, and also wrote many emails. The customer care told me that this information has been passed on to the maintenance team. Until the next 4 months no one from maintenance contacted my regarding it, given the severity of the issue that the crack was under the foundation slab. After 4 months when the building manager called me, he said that he had no idea about my email or my call to customer care, and did not know about the crack under the foundation slab until that moment. I don't know how to react to this. This was unbelievable. I had even sent a pdf with the pictures of how things have gotten worse inside the house in every room. This includes gaps betwen floor and wall tiles in all bathrooms.- +5
Good experience
Fantastic job done by Binal, Reece and the construction team. We have a beautiful house and living here for the past 2 months has been good. Design and planning was good, however pre-construction experience was not good. Other than that the build went smooth and we got our keys within time. thanks Binal and Reece.
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Awesome Experience So Far
Overall experience was really good. Started off with the floor plan, Deepak was really helpful in finding out our requirements and presented few plans. We made some changes and their architectural team was happy to accommodate those changes. Deepak organized the meeting with their design team so that there is no communication gap. It all went well. The site manger Reece kept us informed of every stage as we could not go to the site often. The admin staff Brigette, Jeanette, Millaray were also very quick in terms of responding to my questions. The house looks beautiful. So far so good. Good work U Homes: Unique Build. I hope I will be getting the after handover support as well the same way.
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Amazing
I want to say thank you so much for Deepak ,Ash and for all u homes team .Deepak is the best person in every thing all I can say about him is he is so full of knowledge and no matter what he is there for you any any way .The right man on the right place on the right Job.
Ash thank you so much what kind person u are and so understanding wow am so happy and I had good experience ,thank you in Millions ,any one who want to build house pleas feel free to talk to this guys
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Great Experience
Huge Thanks to Deepak Miglani for helping me Build my Custom home & answer all my questions and explaining the whole process. Also his full support and guidance throughout the process. A family home felt so difficult and out of reach for me until i met Deepak. Absolutely pleased with the whole process and our piece of mind to build our family home. I definitely recommend Deepak for hassle free & smooth process to your Dream Home.
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Great Team; very supportive; Pleasure to deal with
We used UHomes to build our dream home. My review below will be in 3 parts.
1. Sales Experience - FIVE STARS - Fantastic sales team. We dealt with Binal personally and she has been very helpful in customising the floor plan based on our requirement. Very knowledgeable and approachable. Highly recommended.
2. Pre construction Experience - ZERO STARS - Colour selection process was non existent in our case. It was quick 30 mins appointment with lot of things missed out which took few months to resolve. We did not get exactly what we wanted in cert
Wonderful Experience
My experience building with Uhomes has been fantastic. From the design stage to the final handover everyting worked out without any stress or pain. The upgrages were good valur for money. I would say cost wise they are very competitive. The good and timely customer service was the key for me. All issues were addressed on time.
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Home construction
U Home is the best home construction company in Melbourne west. Customise floor plan, not significant price difference from initial quotation to building contract. The team at U Home will go beyond and over to look after their customer. Big thank you to Ash and team for marking entire home construction journey so smooth and easy going. Well deserved 5*. Must recommended.
... Read moreCollected in partnership with U Homes
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Hi Peter
While we appreciate all feedback from our clients we would like to note that firstly, we did not build this property for you, you were not our client, you purchased this property from our client as a new purchaser of a residential home.
... Read more Secondly, we note, that you attended to your own concreting/paving works around the perimeter of the property, and as good faith, despite your own works being arranged, we attended an inspection of your property and arranged for camera check of the drainage issues under the slab of your own works, not the house slab. In which, the results showed star picket penetration holes from your own concreter, doing your own works. We requested that you have a licensed plumber attend to the rectifications and to let us know when this had been done. Thirdly, we confirm that you spoke with our construction manager, and advised that the rectification works were complete, and our construction manager explained to you that the property needed to settle, and we would contact you once enough settling period had occurred. Our construction team will continue to work with you as previously advised. Thank you UHomes Customer Service Team