1 photo
Uchoose

Uchoose

1.1 from 10 reviews · View Statistics
See the Best Energy Comparison Websites in 2021 as rated by Australians on ProductReview.com.au.
Brand Manager for Uchoose? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

1.1
10 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(9)
  • Transparency
    1.0 (5)
Previous
Next
sahilbathome
sahilbathomeGreater Melbourne (Metropolitan), VIC

Terrible Company - Lost $1200

published

Cards expired during COVID - 19 we have paid $1600 that I have just lost and they will not replace or extend the expiry date, I was even happy to pay fees for new cards etc.

How can they take $1600 and not deliver any value, this is a company you need to stay away from. The websites are all glitz and glamour however behind the doors they are a rubbish company, as per all these reviews which I have just seen as we were fooled by the website. Australian law now requires people to have a 3 year expire on gift cards and these guys just don't care.

Transparency
1/5
Incentivised Review No

Blatantly Breaking the Law !

published
Transparency
1/5
Incentivised Review No
Dek_1
Dek_1South East Queensland, QLD
  • 2 reviews

These cards are almost unusable in Australia. Do not buy.

published

I have reported to AFCA and ACC and I have been in contact with the supplier being the heritage bank - who also supports the other gift cards such as vanilla, Australian gift cards, giftcards.com.au etc. - I have 7000 of unusable money - heritage is trying to get the money directly reimbursed to me - but there is a much larger issue - AFCA said to get anyone who has received these to report them directly as the more they get the more likely they will investigate and bring this to justice - what they are doing is not legal - ASIC needs to look into it - I urge you all to take it further - do not buy these cards

Transparency
1/5
Incentivised Review No
Pajo
PajoSydney, NSW

Uchoose Visa Gift Card a total rip off

published

I received a $100 Uchoose Visa card for Christmas last year.
The card is valid for 12 months so I thought when I see something I want I will buy it for $100.
I went to use it yesterday and it now only has $82.50 left on and it has never been used..
Do yourself a favour and NEVER gut a Uchoose Visa card.
They are a total rip off.

Incentivised Review No
Energy Comparison Websites

Find out how Uchoose compares to other Energy Comparison Websites

Know better, choose better.

Compare all
kazzarooni73
kazzarooni73Mid North Coast, NSW

This company is a scam for private info

published

Company is a total scam. 1800 number doesn’t work I wouldn’t trust them. Became argumentative when I said not interested. Still receiving unwarranted calls. Do not use or trust this site it has many bad scam reports online and forums confirming this. They can’t provide company details in Australia or a legitimate local ph number either 1800 or 1300. We receive calls at odd hours and they have no legitimate authority to conduct search or offer discounts on behalf of energy providers they also asked for personal details DO NOT GOVE THEM ANY DETAILS!!

Transparency
1/5
Incentivised Review No
Troy
Troy
  • 2 reviews
  • 1 like

Visa gift cards are a rip-off

published

UChoose gift cards are a rip-off. If you don't use within 6 months you get charged a $2.50 fee each month thereafter. And if you have an issue, the charge is $3.99 fee for phone service, for which they leave you hanging on hold for ages and don't get back to you. And I also experienced charges deducted from the card being different (greater) than the receipts from the stores. I would never purchase these again.

Transparency
1/5
Incentivised Review No

Rude and pushy

published

Once a week I've been getting an unsolicited call from this mob. Out of habit I never answer numbers that I don't recognise and if they don't leave a message I know it a marketing call. They kept at it though and when I picked up this time, [name removed] got very pushy despite me saying politely that I wasn't interested in their service and then the jerkoff promptly hung up on me. I will never use this company and will do my utmost to ward everyone I know to stay clear of them.

Nic
NicGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Hang up the phone in my ear

published

I had an unsolicited call today from uchoose. I patiently heard the guy out even though at this stage I was not interested in changing providers which doesn't mean I won't be looking at this in the near future. When I told the team member I wasn't interest at the moment and I was very polite he hung up the phone in my ear before I could finish. Just from this experience alone would make me think twice about using uchoose in the future. Going by the reviews this seems to be their customer service-hanging up in people's ears. Very bad customer service and extremely unprofessional. Sorry uchoose, won't ever use you!

No Customer Service

published

I visited Uchoose website to compare energy providers. They contacted me several times a day inspite of me telling them that I was a bit busy. Finally today I spoke to one of the consultants named [name removed] in the Brisbane office. I asked my current plan and was suggesting some other plan. I told him in order for me to go through the plan and review the terms, if he could email me the details. He just bluntly said NO and disconnected the phone on my face. This is just not acceptable. I regret going to there website, I believe it a BIG mistake from my side. Hopefully no one ever will contact them again if they such "GREAT" values for there prospective customers.

Energy Comparison Websites

Find out how Uchoose compares to other Energy Comparison Websites

Know better, choose better.

Compare all
Kendra
Kendra
  • 6 reviews
  • 1 like

Blatant misinformation

published

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

Other Energy Comparison Websites

Previous
Next
See all Energy Comparison Websites

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.