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Uchoose

Uchoose

1.3 from 4 reviews

See the Best Energy Comparison Websites in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

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3

Rude and pushy

published

Once a week I've been getting an unsolicited call from this mob. Out of habit I never answer numbers that I don't recognise and if they don't leave a message I know it a marketing call. They kept at it though and when I picked up this time, [name removed] got very pushy despite me saying politely that I wasn't interested in their service and then the jerkoff promptly hung up on me. I will never use this company and will do my utmost to ward everyone I know to stay clear of them.


Nic

NicMelbourne

Hang up the phone in my ear

published

I had an unsolicited call today from uchoose. I patiently heard the guy out even though at this stage I was not interested in changing providers which doesn't mean I won't be looking at this in the near future. When I told the team member I wasn't interest at the moment and I was very polite he hung up the phone in my ear before I could finish. Just from this experience alone would make me think twice about using uchoose in the future. Going by the reviews this seems to be their customer service-hanging up in people's ears. Very bad customer service and extremely unprofessional. Sorry uchoose, won't ever use you!

No Customer Service

published

I visited Uchoose website to compare energy providers. They contacted me several times a day inspite of me telling them that I was a bit busy. Finally today I spoke to one of the consultants named [name removed] in the Brisbane office. I asked my current plan and was suggesting some other plan. I told him in order for me to go through the plan and review the terms, if he could email me the details. He just bluntly said NO and disconnected the phone on my face. This is just not acceptable. I regret going to there website, I believe it a BIG mistake from my side. Hopefully no one ever will contact them again if they such "GREAT" values for there prospective customers.

Kendra

Kendra

  • 4 reviews

Blatant misinformation

published

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