Good way to Rip you off
Well, They have ways to rip you off. Even though I completed the challenge successfully but during the Refund Interview they found out the way to keep my deposit. My FB sign in was a private instead of Public (due to personal reasons). Obviously,I did not meet their condition which i thought can be discussed. However, i lost my money which initially I thought was free. They don't like it when you try to get your money back.
Beware!!! Ask for them to send you contract before the interview!
Before I signed up I was under the impression the whole program was free, and that you had to qualify, but when you get there and after the interview then they tell you you have to fork out $495 to do the program. I signed up guys thinking it was a good idea, but at the time I signed the contract, I couldn't read the fine print as I need glasses. But going for what the person interviewing was saying it seemed to be quite thorough. I don't remember the part of putting their logo as your FB main picture for the complete 6 weeks of the challenge l...et alone publishing your picture after every workout, later on when I came to read the contract I found out all these little details, which I would have not approved at the time of the interview. In my case it is also not convenient because I have to spend an hour getting to and back home from the gym and their times for the classes are also not ideal if you have to look after your children, their classes are only before 9 am and after school hours. I say do this challenge but it is not for the faint-hearted. It is very tough for the mind and the body to lose 9kg over a 6 weeks. And if you do it because you going to save money think again. They say they are going to put you on a personalised regime but it's not true the regime is for everybody the same. And it doesn't include the protein shakes you have to buy them your selves, I bought them online and saved $20 more than I would have done if I bought them with them. Am still doing the challenge but I now know I'm not getting my money back, because I didn't denigrate myself in facebook, putting their ugly badly designed logo badge over my face for 6 weeks. I'm going to follow the matter with Consumers Australia anybody wanting to join me to do a class act is welcomed.
I have been part of Ultimate You Mount Waverley for 12 Months
Started last November, initially lost 8.5k in 4 weeks, this has been one of the best experiences of my life! Have since done Aftermath, And Muscle Camp phase 1 and 2, I am sixty and in the best shape of my life, even have abs, cant thank staff and trainers enough for their support. If you want to lose weight and get fit this is a great place to join, also if you lose the required weight you get your money refunded. What have you got to lose, except weight and an unhealthy lifestyle, give it a go!
Still waiting for refund.......
Good experience whilst at the gym during the challenge period. Really motivating exercise environment.
I chose to leave loosing 7kg in my 5in4 challenge. I can't afford the cost of the ongoing UY gym fees and I found a gym that was closer to home so more convenient also. Anyway, I signed my exit form in July, in the contract there is a 30 day 'processing period' for the refund, I have contacted the gym almost every week after this processing period to follow up when I can expect the refund. Still haven't received it, and every email I get in response is very generic, with absolutely no useful information. 4 weeks of hard training at UY vs 3+ months of financial stress. Not sure it is worth it anymore
Just take your first step and everything else will follow
I did so many research before entering the 9and6 and I was initially bit skeptical about many bad reviews on this site. However I took a phone call to the place and had a chat with the staff which cleared many doubts. Then I decided that I have to start somewhere. Being nearly 100kgs and taking cholesterol medicines, I can't be staying back without taking a step. So despite of all negativities I took my first step and got enrolled. That's it. My body started to transform, my food and also the way I think and the positivity around me. I'm still going there and I'm very happy about that. Guys dont stay back just take that first step coz only you can change yourself.
Ultimate You : BNE ..ultimately there for you to Create the "Ultimate You"
Ultimate You...Brisbane is a fantastic concept gymnasium ...located in Bowen Hills.
The professionalism & Approachability of every staff member is 2nd to none.
The equipment is State of the Art, Well Maintained and the Gym is always neatly presented.
Loving the Playlists ..
Looking forward to the introduction of any form of Dance classes (in the near future
Lifestyle change compleated!
I joined UY Bowen hills in Brisbane city hoping to loose some weight for summer. 9/6 sounded perfect to me as I needed to be motivated! It certainly did that!
By week 5 of my challenge even though the pounds were not falling off I had completely forgotten about the scales! For the first time in as long as I can remember I was no longer worried about the numbers and focused on my training!
Coming from a history of eating disorders Aditi the manager and Mel and Declan the trainers, took tome to know me and care about me, for the first time in ...
I had my doubts about Ultimate you
I signed up to ultimate you in Cheltenham as I had seen the ad on facebook, and thought getting it for free is wonderful as I had just lost my job and it was for 6 weeks to which the timing was really great as I had a couple of large charity bike rides to do, but the ad is misleading as you do have to pay money up front which is all the Ultimate You centers, but If you didn't give some sort of commitment like this then you would fail. Its just really a carrot to entice you in.
Looking at the contract it looked like the hardest part of the cha...
- Verified customer
TERRIBLE!!!! Do NOT expect money back after successful completion of 9in6!!!
5 MONTHS ago now I successfully completed my 9 in 6 at the Tullamarine centre, finishing up having lost a total of 10kg!!! I followed everything on my contract and ensured I stayed on track.
After nearly being bought to TEARS by the pushy, abrupt and extremely rude manager of this gym for not wanting to continue on to another challenge in such a disgusting environment, I was told to fill out an exit form.
May I add it took me 3 weeks to even get a response on how to proceed with the refund process only to figure out now MONTHS later that th...ey were never planning on giving it back. I have called and called, left messages & emails and no one has the decency to get back to me. I began this challenge excited and ready to continue on in the future however what is CLEARLY stated in the contract is not true as you do not receive your money back & no one responds to you. At this point my only option will be to pursue legal action, along with the others from this gym who are yet to receive ANY response aswell. I have tried to make contact but if NO ONE is even able to give me a refund, I will have to resort to this which is so disappointing and DISGUSTING given the contract clearly outlines that you WILL upon successful completion. October 29th 2019 Update: Nothing short of a scam
Finished the 9in6 challenge months ago successfully. Refund was approved It’s been nearly 3 months and I’m still waiting
Don’t bother doing it if you want your money back!!! No one is helpful or has returned my emails or calls. Very poor service. I would Not recommend or encourage anyone to sign up!
This is a review for UY Brisbane only as I don’t know how Melbourne operate.
If you want quick weight loss this is the place to go, but don’t expect anything after your 4 or 6 week challenge . You do have the option to sign up to the Aftermath program, but my opinion this is useless as there is no ongoing support and the ‘ diet only reintroduces extra carbs into your day. This program does not educate you to eat correctly. You loose the weight by eating very few calories on a very limited diet.
My opinion loose you 9kgs then find somewhere el...
Cheap gym equipment at Mount Waverley, don't waste your time & money.
Before you join Ultimate You, Please read all other reviews, personally, I've done the 9 in 6, pass the challenge, then done muscle camp. The program is ok, the diet plan is not that great. The few things that I would comment on about Mount Waverley Ultimate You is that the facility is not that great for the price that you paid, bicycles peddles is falling apart, tighten bike seat as hard as I can go to use it, it still moves, gym equipments feels like home gym equipment, weight is not the same size in diameter, therefore trying to get the rig...ht form is hard due to 10kg weight is much smaller in diameter then 15kg weight, not enough equipment when there is 4 or more people trying to do weight, you have to book to use the sorna, sorna only fit 2 people, ( other gym, you do not need to book, and the sorna fit at least 8 people) female shower door is chock open with a chair because there is no ventilation, there is only 1 male shower, ( other gym multiple shower cubicle) tap in male toilet leaks, went and told the owner the tap is leaking, instead of fixing it, the cold water tap is now turned off, so there is only hot water. Shelving in male toilet got some kind of bird dropping on it, not professional at all. Wouldn't recommend Mount Waverley Ultimate You, owner dont seem to care to much when issues is raised.
This is the worst place to go. Never expect money back
First of all they say it is free challenge but they will say you to pay some money and you will receive it after you finish. Which clearly they don’t. Fake promotions. They are stupid on only thinking about gaining on the moment costumer. This place doesn’t have the sceptic view that costumers should be made for lifetime in such a way that they want to come back. All a scam.
Don’t expect a refund!
The gym was ok, I always felt that I was being sold something though and the owners were not particularly genuine. However when I injured my shoulder that required surgery i requested to suspend my membership and payments which ultimate you kindly agreed to. I was surprised to see that 2 payments came out when I checked my account the following week. My wife emailed the admin team who confirmed the account was supposed to be suspended but due to an error my money was debited, twice! I decided to visit the centre and request that this get debite...d back to my account and also that my membership be cancelled as I will have a long recovery time from my injury and I was out of contract. This was processed by the manger Georgia who also advised that another payment had come out that day. I was very understanding and just requested that the funds be returned which she advised would be processed by the accounts team. Since then (around 5 weeks ago) I’ve had nothing but excuses as to why I have not had the money refunded. I’ve been very patient but it’s now becoming clear that Ultimate You makes any kind of refund extremely difficult. Its all “love and high fives” when they are selling and taking your money, but when it comes to them rectifying their mistakes then clearly the loves out the window. I’m just left with a very bad taste in my mouth from the whole experience. Would never recommend them to anyone again.
- Verified customer
Never see you're money again !!!!!!!!!!!!!!!!!
This is for the Tullamarine location.
Don't get me wrong, it worked for me and got over 9kgs off in 6 weeks.
But that isn't the real challenge, The real challenge is getting your money back after your finished. Not only that they try and pressure you to stay when all you want to do is leave the terrible pushy environment.
The manager of Tullamarine even tried to shame me into staying by basically calling me fat when I went in to sign a form for my refund. [Name Removed] forced me to weight on a scale that day and said that's a big gain s...ince you've finished and that all the weight will go back on. I have called multiple times and no one ever answers the phone. Have sent a number of emails and they will not give me a date on when the money will be returned to my account. At this stage, I am considering launching a legal case to try and recover my funds or might engage a debt collector.
Wonderful gym program!
If you work hard and follow the rules of the program it will work in your favour and you’ll get results! I just received my money back today after successfully completing the program 6 weeks ago. If you’re committed you’ll gain lots from this great program and meet some lovely people along the way. I highly recommend!
What you see & do is what you get - No Regrets!!
I'll admit I was sceptical and hunted for the catch - refreshingly it was all very clear & there isn't one! I'd tried a few similar "challenges" this one was by far the simplest and most succesful. I signed up at Mount Waverley & have attended classes at 3 centres so far - all been down to earth & honest, no gimmicks, no pretensions, no judgement, no lululemon, - but lots of camaraderie, group support & laughs. It's not easy, if you give 100% you get the results & more. The change in mindset & focus is even more rewarding than dropping dress sizes.
Ultimate YOU helped me become Ultimate ME!
As a 53 year female I’ve always considered myself as fairly fit and healthy. I was particularly interested in doing the challenge to take my exercise to a new level, to tone my body and learn more about nutrition and develop an athletes mindset of commitment and stamina.
The Bikini Challenge was an incredible journey over 6 weeks plus.
Not only did I reach my highest level of fitness ever, I now have so much more energy than I had before. All my life I have never been a morning person and now I spring out of bed at 6am every morning ready to ...seize the day. I was amazed at the transformation and motivation within me and learnt so much about myself and what I am capable of. Being surrounded by supportive, knowledgeable, friendly trainers and members was phenomenal. The UY Gym was my 2nd home and was always someone at hand to keep me motivated and on track. My heartfelt thanks to Awesome Andrea and Andy and the UY Trainers for such an Amazing experience!
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Questions & Answers
Before I signed up I was under the impression the whole program was free, and that you had to qualify, but when you get there and after the interview then they tell you you have to fork out $495 to do the program. I signed up guys thinking it was a good idea, but at the time I signed the contract, I couldn't read the fine print as I need glasses. But going for what the person interviewing was saying it seemed to be quite thorough. I don't remember the part of putting their logo as your FB main picture for the complete 6 weeks of the challenge let alone publishing your picture after every workout, later on when I came to read the contract I found out all these little details, which I would have not approved at the time of the interview. In my case is also not convenient because I have to spend an hour getting to and back home from the gym and theyr times for the classes are also not ideal if you have to look after your children, their classes are only before 9 am and after school hours. I say do this challenge but it is not for the faint-hearted. It is very tough for the mind and the body to lose 9kg over a week. And if you do it because you going to save money think again. They say they are going to put you on a personalised regime but it's not true the regime is for everybody the same. And iot doesn't include the protein shakes you have to buy them your selves, I bought them online and saved $20 more than I would have done if I bought them with them. Am still doing the challenge but I now know im not getting my money back, because I didn't denigrate myself in facebook, putting their ugly badly designed logo badge over my face for 6 weeks. I'm going to follow the matter with Consumers Australia.
Hi guys, how much is it for 9in6 challenge?
How long is it before you normally refund the money to successful people?
Can’t comment personally as I continued on at the gym. However I do know people who have waited over 8 weeks and had to constantly hound them for their money. And in other cases people had received their money back after the four weeks. Do not if the centres operated differently when it comes to the refunds
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