Reviewer Photos & Videos
- BW 3000
- Verified purchase
Connectivity and reliability issues
We bought this unit 15 months ago. Connectivity was always an issue. We found we had to be within 5-8 metres of the camera meaning we couldn't go outside of our living room as the unit was in the bedroom on the other side of the wall.
The last three months, random lines would appear on the screen. They would come on, the screen would go black for a second, then the unit would be back to normal. This week, the screen went completely white. There is still sound but no display.
I contacted Uniden who advised me that the unit only had a 12 mont...h warranty and we would need to pay for the unit to be repaired. Repairs start at $55 and we would also need to pay for postage to and from the factory over east. They could not advise of a repair cost just that they start at $55 and can go up based on the repair. I could understand the unit breaking if it was thrown around or mistreated however, it has never been dropped and has always been taken care of. Based on these issues, we will be getting a new unit that is not uniden. Paying $150 every year for a new unit because the old one breaks just outside of warranty each time is not viable.
Purchased in May 2019 at JB Hi-Fi for $150.00.
Faulty Camera Design - Broken Camera Mount
I have 4 Uniden BW-3000 cameras, and now have two broken cameras due to the mounts being broken (in the same spot!) clearly a design failure. Out of Warranty, so Uniden want to charge me $55 PER Camera to have repaired. Better value to buy a whole new camera unit. However this time, I will not buy Uniden, and will buy another brand. Terrible customer service, and only wanting more money.
Purchased in January 2017.
Camera doesnt work
I've tried every troubleshooting method possible but the camera just does not work. Audio is ok, but there is no image on the camera. I've tried factory reset , pairing the camera, turning it on and off. I thought it might be a signal strength issue but it wont even work when the camera and monitor are even in the same room.
I just want a monitor to work!!
Purchased in September 2019 at JB Hifi Home for $150.00.
Great, until it broke.
Day & Night visual quality is great. It has a good field-of-view and having the large clip even let you use it on thin sided cotts/beds. The infra-red ring lights are subtle that they don't standout and distract. The Battery lasts 6-8hrs when no audio. Warning: Camera will beep loudly when run flat, waking any sleeping baby up. Always keep plugged in to power when used for nightly sleep monitoring.
The Audio: Camera to monitor is great. Even on the lowest volume you can clearly hear the important movements, coughs and... farts your...
Purchased in April 2019 at Baby Bunting Physical store for $169.00.
Wont stop playing music
Our monitor has been great but today when my partner turned off the monitor the camera started playing music and hasnt stopped in 2 hours? Unsure how to stop it
Purchased in October 2018.
This camera is terrible. The app never stays connected and always freezes. The camera has a loud beep that will wake any sleeping baby when turn it on or off.
Purchased in December 2018 at Baby Bunting Physical store for $239.00.
The best one for the price
Great video/sound quality for the price and has a very decent range.
The monitor battery doesn't last long when unplugged (4 to 5 hours max).
I bought mine in 2015.
Now (2019) we are waiting for the second baby, I replaced the batteries (batteries last a couple of years and took me some time to find them) and we are ready again :)
Purchased in June 2015 at JB Hifi Home for $120.00.
- BW 3000
- Verified purchase
No monitor vision
Less than 10 months old and the handset video vision is completely gone. Buttons and audio still work but monitor is just a white screen even post reset.
Range is poor, lose it from one end of the house to the other (10-15m)
The audio quality and image quality WERE 5/5,
Battery power could be better, glad 2 charging cables are provided.
Clasp for the camera abd clip on the monitor are really handy.
Simple to set up and easily thrown in the baby bag to use away from home.
Purchased in September 2018 at JB Hi-Fi Retail Stores.
Not working ?
I have had this camera no more then 8 months.
It has strong whitenoise all the time so I can never have the volume up to actually hear my child but I tolerated that.
This morning I got lots of static multi coloured lines and now it completely turned off and will not turn back on.
Please help ?
Also a question on temperature why does it show 31degrees when my thermometer in the room says 22 ?
This is not my first camera I had a much cheaper basic camera before this and it worked really well (before my child decided to bath it :)) so I’m surprised for such a high product I am having so many issues ? ...Thank you Anna
Purchased in August 2018.
Broke just as warranty ran out
Too loud when you turn on power, has to be plugged into power source 24/7 and power button broken a month after warranty ran out waste of money will not be buying these brand again ever
Purchased in January 2019 at Toys R Us / Babies R Us for $249.00.
Don’t waste your money!!!
Worst monitor, unreliable and rubbish to setup. Has to be plugged in 24/7 and the lead to the monitor is very loose so with even the smallest of knocks the lead will fall out and you’ll lose power within 30 minutes.
The camera is on a large clip and doesn’t manoeuvre very well and has actually snapped off too. The range is pretty poor too, we took this monitor away with us and couldn’t use it when the baby was upstairs and we were in the room directly below her room.
Don’t bother with this one!!
Shop around! I should've shopped around for other brands
On paper, this monitor looks great but in reality, it is a bit of a dud.
Purchased in March this year and before the start of April, we'd already returned it to the store to exchange it for another unit.
The first unit took 12 hours to charge and would be flat in less than 30 minutes and the signal would continuously drop's out.
The replacement unit shuts itself off and loosed signal randomly and the most frustrating part is when our 12-month-old cries we cannot hear him on the monitor.
My pain point is the store I purchased it fro...m has gone into receivership and will not accept returns, refunds or replacements and have advised me that Uniden will handle the warranty repairs. To sum it up I've contacted Uniden and 3 day's later I'm still waiting on confirmation on what I need to do with the unit.
Terrible. We have already had to return twice. Issues with power button getting stuck the first time and now Issues with monitor picking up a range more than 5metres. We have tried resetting reconfiguring. Don’t bother.
We’ll be looking for a new monitor that will be safer for our little one during the night.
Average and annoying
Monitor picture is clear and that's about it. Battery doesn't last long at all. The buttons to turn on make a really loud beep sound which wakes baby up so you have to turn it on in another room. On one occasion the night light on the camera randomly turned on and woke baby. Another occasion the music started playing our of the blue and I couldn't stop it or even turn the camera off at all. I won't bother using it again and it's only been used three times.
It's good provided you've got access to a power source
I purchased this in recommendation of a friend and it's good but I would do my own research next time. It's got great picture quality and the sound is nice and clear however two other important parts are a pain. The charge doesn't last long on either unit so unless you've got it set up with a power source nearby you'll have to keep charging it. The most annoying downside for me is the loudness of the camera when you turn it on. It's woken up my baby quite a few times! Also the video can go in and out of range even though I'm only in the next ro...om. I like that it's portable and the camera is easy to attach to a variety of items - I've had it on a bed head, portable bassinet, lamp etc. Can't complain too much given the price, $100 on sale.
Didn't last more than half a day!
I was quite impressed by the quality of the picture on this monitor and the range was good too (took it outside 2 storey house). The first night I owned it, the monitor said "out of range" so I checked the main unit and it appeared to be off which was strange as it had been switched on an hour earlier. The charging light was lit up green yet I could not turn the power button on! I left it over night and tried resetting it but the power would not come on despite being connected to mains power! The unit felt very hot as well so I can only assume the battery self destructed! Needless to say it was returned to the store less than 24 hours after purchasing. Would never buy this brand again.
Good monitor only a few down falls
Brought this monitor a month ago on special for 150 which was suppose to be great for the money
Easily clips onto anything and can take anywhere
Picture quality is quite good
Button is to loud to turn on so I take it out the room turn it on the put it back if baby is sleeping
Out of range all the time even when I'm in the next room
Battery charge doesnt last long on device ...
Love this monitor!
I love this monitor, I recommend it to all my friends. I tried 3 monitors prior to purchasing this one which all had poor quality sound (which admittedly were cheapos) I wish I had have just bought this straight up.
Great value for money, I purchased on sale for $100 and have been using this monitor daily for 2 years now for every nap and over night sleep and it has never failed me. Perfect sound - no static or screeching like the others I had tried.
I read some complaints about the power on button being loud on the camera unit, which is tru...
Great monitor at a great price
Great monitor at a great price, picture and sound quality is amazing, best I've seen yet. Only issues I have had is lullabies have stopped working, as to be expected after such long use, will be buying another when this one finally breaks. A VOX function would be a bonus, the powersaving mode still puts out background noise
Great for the first few months
I originally bought this monitor when my child was born, it was wonderful, but then one day it turned off and it broke so cannot be turned back on :(
We bought another one (the same) and it lasted alot longer but the sound no longer works, but got probably a year or so out of it. Still use it for image but unfortunately no sound! Am tempted to buy it again as it is the only decent monitor I've seen!
Great picture quality and sound was good until it stopped working!
Questions & Answers
My camera will not turn on, power is getting though as the red light for charging is on. However I cannot turn it on. So gutted as we are just 2 months out of warranty, and now it’s completely useless. Any ideas why this is happening? Or how it can by fixed?
Please send through an email to our customer service team on email@example.com who will be able to assist you further.
We have BW 3000 series baby camera. Out of the blue its reporting out of range on monitor. It doesn't work even when camera and monitor is in same room. It only works when they are within 20-30 cms apart.
Definately got issues with Antennas. Purchased Jan 2020 from JB HiFi.
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