Good picture but that’s where it stops
The picture quality is good but that where is stops. This baby monitor is not even worth 1 star. Not happy with this product or the Uniden Customer Service at all. Battery life has been terrible as is the signal and the sound now no longer works. Would not recommend to anyone and will not be purchasing any Uniden products in the future.
This is a great monitor! Great range and quality of image/ sound and great phone app that links. The only negative is battery. Don’t know why people are saying it’s bad
Purchased at Baby Bunting for $400.00.
Terrible! No signal unless in the same room!
Terrible baby monitor, we bought a few months ago whilst I was pregnant and have only just started using it now. It has no signal 2 bedrooms away. If I hold it up and move it around it will sometimes quickly get 1 bar of signal, or it will randomly just show a quick picture with no bars then cut out and it gets signal in the same room but other than that there is no signal and it is useless!
We are in a small 3 bedroom cottage with plasterboard walls, I would find it understandable if we were in a brick 2 storey or a very large home but we are not! How is this product even produced and sold? If I wanted to sit in the room with the baby monitor, I wouldn’t exactly need to spend the money on a monitor now would I?
Definitely not worth the money
Purchased two years ago and have had a very disappointing experience. The app has never worked, the monitor has switched on and off, the battery life is down to 30seconds. For a unit that costs around 300 it is terrible. I contacted uniden in regards to the battery and they were no help at all. Would not recommend at all and will be avoiding uniden anything in the future.
Purchased at Chemist Warehouse Online Store for $309.00.
- Verified purchase
Not as bad as everyone says but there are better options for the money.
I had the BW3451R for one year so I had plenty of time to get to know the pros and cons. I have since moved to the equivalent vtech RM5762 so both reviews are written with the other in mind. Thoughts below in no particular order;
Battery: The battery life is OK if you let it go into power save mode when baby is not moving or crying. I was still getting 4-5h even after a year of daily use.
Charging: It uses a standard USB mini-b plug. We bought extra charger cables off eBay for $2 each so we could have the unit on charge in the living room or ki...
Purchased in February 2019 at Baby Bunting for $289.00.
Worst monitor on the market!!
I purchased a Uniden BW3451R 4.3” Digital Wireless Baby Video Monitor 18 months ago from JBHIFI in Melbourne.
I am extremely disappointing with the product. After about 5 or 6 months the battery on the monitor was failing at an alarming rate. Only lasts 6-7 minutes before completely dead. I have to carry the monitor around with the docking station to keep it on charge to use it.
Now I just realised the talk-back sound feature is not functioning which was working from the start.
I was not going to worry about all this and just live with it b...
Purchased in September 2018 at JB Hi-Fi for $349.00.
Avoid like the plague
Faulty within 12 months
Turns on and off
Cannot even get signal in next room
Contacted customer service told they won’t warrant item
As it was 3 days past 12 months when we contacted them.
Would buy any other brand before uniden.
Purchased in April 2019 at Baby Bunting for $319.00.
I would give ZERO stars if I could!
We have just installed unit and when trying it out as soon as I leave baby's room it drops out (out of range) the walls aren't brick nor concrete. So I can not understand why it would drop out. Our bedroom is only 6 metres (if that) away from the camera)
SO unreliable as I can't even have the parent unit in my bedroom as it won't work.
Can't believe I wasted so much money on this crap piece of technology.
Please, if you're thinking of purchasing this product DON'T DO IT!
Purchased at Baby Bunting Physical store.
- Verified purchase
Great picture quality. Sound is pathetic
Great picture quality but the sound is pathetic. I can hear my son breathing but can not hear him calling. I can't understand the technology. Is the monitor in sleep mode and wakes from a sudden sound but we have missed the initial call. Will the sound only work for a continual cry? Sound is at maximum for camera and monitor.
Purchased in September 2019 at Chemist Warehouse Online Store for $289.00.
Do not buy!
I thought this was a good monitor but within 12 months of owning it the monitor stopped working. Customer support were good, I sent it back to them and they sent me brand new replacement monitor. However, the replacement monitor has now stopped working also. My child is only 20 months so I've had two monitors just completely stop working in less than 2 years.
Great baby monitor
The monitor is easy to use, the pan and tilt feature also works from the mobile app. Even if you accidentally turn the hand held monitor on mute it still beeps when it senses bub move or make a sound. It has the ability to play music, utilise a talk back feature and has a nigh light. The night vision video footage is clear.\
We have only owned the product for 5 months so i am unable to speak to the issues some other reviewers have spoken about.
I do not like that if someone is logged in watching bub via the app that the monitor does not play...
Purchased in May 2019.
Was going great but 8 months in and issues have arrived
Monitor was working well until 8 month mark. Now is not sensing baby crying at night and lighting up like it previously had. Am now relying on my own hearing to wake up to baby. Have noticed a lot of other reviewers have had the same issue.
Purchased in January 2019 at Baby Bunting.
Old technology features that shouldn't still be sold.
Terrible battery life, terrible functions and stupid features. Don't waste your money on this ancient piece of crap. One camera has already broken with no vision. The battery last not even 4hours so its pointless and the quality and features of this product would have been acceptable around 10-15 years ago.
Purchased in January 2019 for $350.00.
Needing repair after 18 months
This monitor has excellent audio and visual display. Unfortunately the battery stopped working after 18 months (warranty is 12 months). I contacted Uniden who said they would wave the $55 repair fee for out of warranty (eye roll) but that it would take up to 10 working days to repair. Not sure how I am supposed to monitor my baby in that time. So now it must be plugged in at all times which is inconvenient. Not happy for the price I paid for this monitor.
Purchased in February 2018 at JB Hi-Fi Online Store for $250.00.
We are extremely unsatisfied and disappointed with this product. We first received this baby camera last year and not long after we were already experiencing technical issues and faults with it. The camera would suddenly move by itself and the movement of the camera makes a noise which would wake my baby up in the middle of the night. The VOX (Voice activation function) was also unreliable as it failed to activate the screen and alert us many times. Our baby was left crying for so long in the middle of the night and we didn’t even hear it becau...se the screen never lit up. Recently the camera failed to charge. At first we thought there was an issue with the monitor so we tried charging it on the charging cradle and to our horror we smelt smoke. The smoke came out when I plugged the cord into the charging cradle. This product has given us so much grief. Please do not waste your money and time on it. We have been using Uniden for many years as our home phone and work phone but now we have completely lost trust in this brand.
Do not buy
Honestly the worst product I’ve ever spent money on.
So unreliable. Despite being on charge all the time the monitor fails to turn on when our baby cries. On more than one occasion I’ve woken to hearing my baby crying from the hallway and the monitor hasn’t even turned on even though it had turned on earlier in the evening.
No matter what button I press the monitor won’t turn on. Can’t even re-set it.
Do not recommend.
Purchased in March 2019 at Baby Bunting.
Works ok but could be better
We've had this baby monitor for just over 2 years now. I love that the picture is pretty good quality, and it's very consistent at activating the parent monitor when it hears sound and going into hibernate after 2 mins of silence. The battery life was initially ok - it would last from when we put our son to bed around 6pm until we went to bed around 10pm ourselves. But the battery life has fallen off a cliff lately - it often will only last a couple hours now which is frustrating. And just yesterday stopped working completely. It feels like an ...expensive product ($369 new) for only 2 years of use! I was expecting to be able to use this for a second baby. Some other downsides: - The app to access it remotely via your phone I pretty useless. The picture quality is average, there is a big lag in the image, it only worked half the time we tried, and the dock needs to be physically connected to an internet cable which means you cant walk around the house with it. - Our screen got a line down the middle of it about 18 months into use which was strange. Luckily it was covered by warranty and they replaced the screen free of charge. - The charger cable is now not working at all which means the parent monitor won't turn on at all. And of course now it's 2 months out of warranty!
Purchased in January 2017 at Gadget City Online store.
Good BUT battery life...
I switched over from a bad experience with the Oricom 870 baby monitor (going through three brand new replacements). The BW3451R works and has working features so I was happy when I finally was able to use a baby monitor that actually did the job. The picture quality is fantastic! I love the rotate feature which is super handy in case the camera gets knocked out of place (from turning it off and on). Great night vision quality. The biggest win for me was the range and the fact that compared to previous monitors, I don't have any issues with the...signal dropping out. You would be surprised how common this issue is with baby monitors on the market. The things I don't like about it is the fact that there is no individual night light switch on the actual camera so I can't just turn it on and put the baby to sleep first and turn the parent monitor on later when I'm out of the room. The buttons feel flimsy and loose, they make rattle noises so it doesn't have that sturdy good quality feel. When you check on the baby, you cannot manually turn the screen off after, you need to wait a full 2 minutes before the screen turns off itself (which is a battery drainer). The baby app used to monitor works via internet, but uses alot of battery on you phone and the parent unit needs to be sitting on the dock for this to work (so the parent at home can't be holding the parent unit around the house which is a bit lame). The BIG negative however, is the battery life. The battery lasts about 5 hours then shows low battery, compared to my old monitor which can last the entire night without a recharge (roughly 12 hours). I'm hoping battery life can be improved in the future and that a manual on/off screen option is added!
Purchased in January 2019.
OUT OF RANGE!
Purchased in Jan 2019, worked fine for the first month however the camera now randomly drops in and out and displays "OUT OF RANGE". Have tried pairing the devices again but only temporarily solves the issue. The camera has days where it will work fine with no issues and days where it will read out of range without even moving the dock or the camera (they have been set in the same place since the beginning where we had no issues). Seems to be a common occurrence with this model. I have contacted Uniden and will be sending it for a "repair". Has anyone received a "repaired device" or new device with a solved outcome? Thanks!
Purchased in January 2019 at Baby Buntings.
Amazing but with some flaws
I haven't found many reviews on this product and I have had it a while so thought I would review it. It has some great qualities and some flaws:
- You can zoom in and out and move the camera around all from the parent unit.
- Good day and night vision on the camera - very easy to see baby
- Has very good coverage. I can be out at the washing line on the other side of the house with no issues.
- You can purchase extra cameras and view them at the same time.
- It shows the temperature and can alert you when it drops below a certain temp
Flaws: ...- There is a red light that comes from the camera and can distract baby a little bit. - Have had issues with intermittent static however the retailer couldn't find what caused the issue. - You can plug it in to the internet to view remotely from your phone however it only works when the parent monitor is on the base. (I have also heard people can hack into baby monitors when connected to the internet) - The battery only lasts 3-4 hours on the parent monitor when not plugged into the base. - It is easy to accidentally knock the music button on the side which plays very loudly through the camera and has woken baby on several occasions - have turned the volume right down on the camera. Despite the flaws it is a brilliant camera and would definitely recommend to anyone purchasing a baby monitor.
Questions & Answers
What power source will work with the monitor? Or can you provide what cord will work with it as within 1yr our monitor cord charger wire has broker away from device
Please send through an email to our customer service team on email@example.com who will be able to assist you further.
I just bought the Uniden BW3451R and got it home to set up. The sound indicator on the side of the monitor is not changing even when I cream into the microphone part it doesn’t go up or down I have even tried resetting the monitor. I also have the volume up as loud as it can go and when I scream into the microphone I can only just hear it come out of the monitor if I hold it up to my ear. How do I fix all of this?
Please send through an email to our customer service team on firstname.lastname@example.org who will be able to assist you further.
Does this monitor need to be connected to wifi for it to work?
No it does not.
Only if you want to use remote viewing through the Baby Watch App on your mobile phone, then you can connect it to your home router.
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