ekanayake d.
ekanayake d.

I removed the cam and wanted to connect to the lap.within a second it says law battery. so I charged it for 2 hrs but the same "low battery" and turns off.any possible way to see recordings by connecting to the pc.(email/[Details Removed])

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Glenn D.
Glenn D.

Can I charge my igo345 with the USB cable like my phone

Uniden
Uniden   DM   

Our iGO CAM 345 is a plug and play unit. If you plug it straight to a power then it will turn on, if it's remove it will turn off. Once you plug it in straight to a power, it doesn't mean that it will charge the unit, it is only to provide power for the dashcam.

The iGO CAM 345 requires a Mini USB Cable to be connected through it.

Peter
Peter

does this model have red light and speed camera warning

Jazze88
Jazze88  

No it doesn’t.

I’d never buy this brand again.

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

joe M.
joe M.

Hi ,the camera is advertised as dual camera 2 channel recording, dose not matter what i do the rear camera has never recorded, I can see and the reversing mode works well, so how do i get to record rear view as advertised,

Jazze88
Jazze88  

Mine never recorded either. Maybe call Uniden?

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Uniden
Uniden   DM   

Please try to reset the main unit by press the reset pinhole. It has a label "R", make sure it has power. Using a paper clip/needle, insert to the reset pinhole for 10-15 seconds. Re-connect the rear camera cable and test it again.

For further assistance, you may also contact our hotline number: 1300 366 895. We're open Monday to Friday from 9 am-5 pm Sydney.

Choco S.
Choco S.

my camera shows “battery is low” and switches off by itself. Do I need to change battery? I did not know it has battery inside.

Dhamodharan
Dhamodharan  

I had warranty and it's a faulty product I assume. Sent to Uniden for service and yet to receive the product back

brucee41
brucee41  

has not happened to me, if its under warranty then I would send it back

Rog
Rog

Hi! I have had the 345 working well in my car for 9months now. But I recently noticed - in the dark - that there's a bright light on the front of the camera, pointing out the windscreen. What is it/how can I turn it off, please?

Mr M C.
Mr M C.  

Headlight reminder in settings, switch it off and the light goes off.

Charlie D.
Charlie D.

Camera only goes to reverse mode when it feels like it and thats not often, I only bought it because of the reverse camera Has anyone else had this problem?

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Chris D.
Chris D.

Is there an extension cord available to the rear camera? I’m about 500 mm short unfortunately.

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Irene
Irene

I purchased a uniden igo cam 345 from Aldi and it started recording for probably on3 minute the something happened and the blue standby light is on. I cannot get the camera to turn on. Please advise what I am doing wrong.

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

David C.
David C.

Can this dash cam accept 64 GB memory card

Brett N.
Brett N.  

No, 32GB max. If you put a 64GB in it won't work. Even if you reformat it in the camera or create two partitions on a computer.

Matthew M.
Matthew M.  

Can I use the rear Igor cam 345 as normal dash cam and if so what do have to do make work

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

ianvince100339
ianvince100339

My uniden 345 does not record footage from the start of ignition. I am a cab driver. One day I started my shift on 0845 am and knocked it off 0900pm . I took the uniden home to connect it to my desk computer to find out first footage is on 0500pm till 0900pm. I am not happy with its recodring is not recording according to my start of driving. Is there any solution? Reply to email ianvince@hanmail.net

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Noel C
Noel C

Hi, I have purchased a couple of iGO CAM 345 dash cams, but have a problem mounting one on our Toyota Camry as the windshield has a stippled sun block profile around the rear view mirror, that stops the suction cup from sticking. Is there an adhesive mount that will replace the suction cup section, but still accomodate the screw type mounting section. Thanks in advance.

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 Spare Parts: 02 9597 9065 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Jim
Jim

How do i Know the correct way to insert a SD card

Graham S
Graham S

I just purchased the said device. I find that the front screen goes off after about 3 minutes. My old Uniden stayed on - which I like. How can the igo cam 345 screen stay on while driving?

Ken P.
Ken P.

I just got a 345 igo cam how do you get it to continua to record.

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Alain G.
Alain G.

G'day. Cam set up well. Rear camera works but recording only from front lens. Even though the display is front lens with rear lens in top right/split/full screen. Playback is front only...?how to record both

John S.
John S.

Why is my dash cam light always on???

Alain G.
Alain G.  

Little red wire should be connected to the reverse light. Put vehicle in reverse and she lights up

SDE
SDE

The rear camera is not mirrored, is that means is not working?

Brett N.
Brett N.  

Nope, that's the way it works. If it was mirrored the dash cam footage would be reversed when played back. Which makes it a very poor reversing camera.

graeme h.
graeme h.

About to buy 345 dual dash cam, does it turn off when engine stopped? If not will it flatten the battery?

Brett N.
Brett N.  

That depends how it's connected to the car. If you connect it to a socket that's always live when the car is off it will stay on. If you connect it to a socket that turns off with the key, then it won't stay on.

graeme h.
graeme h.  

Thanks Brett

PatC
PatC  

Mine is connected to the “cigarette” socket and yes it does turn off once the car is off

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Klaus
Klaus

i have a CAM 345 IGO (Aldi) when i reverse the camera switch on for 10 sec and than picture goes in the right corner of the screen and the picture is off.

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

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