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lorry martinNorth Queensland, QLD
the product was off
i purchased your product yesterday and upon opening the packet there was a strong foul smell....looking at the chunks it seemed to have a mould like substance on it.....i would not feed this to my dog and was very disappointed with it
Purchased in February 2021 at Woolworths for $425.00.
4 comments
Real Pet Food Co.V.I.P. Petfoods
Hi Lorry, thanks for your review on our Chunkers. We are disappointed to hear they have not met expectations on this occasion.
We encourage you to get in contact with us directly, as we appreciate hea... Read more
have messaged you but so have not heard a word from you.......great customer service
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AK not 47
- 2 reviews
Convenient, good product
Getting dog accustomed to a diet of wet, soft food before major dental work, lamb Chunkers were gradually included into the dog's food over a week or so.
Dog finds them very palatable, easy to eat and has experienced no negative reactions.
Ongoing appeal would be high if the price were lower, but am pleased to have found this product as it is perfect for present needs.
Purchased in January 2021 at Coles Online for $4.25.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi there, thanks for supporting our VIP brand and for your feedback.
Our Chunkers are a great choice for dogs who need softer foods, or for those who prefer variety in their diet. They are a complete... Read more
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AVOID
My dog has been throwing up since my Roomate fed her these. Checked the bag after reading the reviews and same thing. Moldy and had only just been purchased. Avoid at all costs
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Liana, We are very disappointed to hear of this experience and would like to speak to you directly so we can understand it further as well as check in on the health of your dog.
Please contact us o... Read more
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BrenGippsland, VIC
- 6 reviews
- 4 likes
Health Risk to dogs
Our dogs loved this food & we found it very convenient to serve, but after having to throw 3 bags of it out after opening them to find the contents had gone off, we've ditched this dog food. A one off I could accept but not 3 times.
Purchased at Woolworths for $4.25.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Bren, Thanks for your review on our Chunkers. We’re sorry to hear you’ve had an issue with a few packets recently. We would like to speak to you to provide support and understand this further so ou... Read more
r team can look into this. If you can please reach out to us on 1800 732 573 (option 1).Similar opinion? Write a review on ProductReview.com.au!
JulianSydney Surrounds, NSW
Not good
I bought the lamb flavour to my dog and she felt sick soon after eating and would not eat it again.
When I checked the package, the food was already mouldy! The package was just opened the day before and was properly stored in the fridge and within the expiry date.
Purchased at Coles.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Julian,
Thank you for sharing your review of our VIP Chunkers.
We’re sorry to hear your dog was unwell and hope she is feeling better now. We take all feedback seriously and would appreciate furthe... Read more
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Floss62Gippsland, VIC
- 6 reviews
Irristable
Pet food that looks good and natural . My dogs just love it. There is never any left over. They enjoy the. Lamb flavour as well but I think they like the chicken the best.
Purchased at IGA for $599.00.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Thanks for sharing your feedback on our VIP Chunkers!
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kathyCentral Highlands and Goldfields, VIC
- 45 reviews
- 39 likes
Not recommended lamb or chicken
I have bought my little mate this food,but no more,it has a short life it goes off to quick,even when its in the fridge,it goes all sticky and smells like vinegar its shelf life isn't long,so always smell this before you give it to your best mate,I was contacted by the distributors for chunkers,life span is three days ,so best suggestion is freeze them and put them in single zip freezer bags in portions, and use them,when needed,but don't refreeze them ,try this and then give us feed back hope this helps i will change my ratings when I try this
Purchased in July 2020 for $5.00.
3 comments
Real Pet Food Co.V.I.P. Petfoods
Hi Kathy, Thank you for your review of our Chunkers. We’re sorry to hear they have not met your expectations.
When unopened, our VIP Chunkers products will stay fresh until the best before date is rea... Read more
Why have you stopped putting them in individual bags like you used to,you wouldn't get complaints as i have had to throw out two bags of them they went all sticky and moldy,best suggestion is put them in individual bags they will sell better
Real Pet Food Co.V.I.P. Petfoods
Hi Kathy, We appreciate your suggestion and will pass it along to the team. If you need any further information please don't hesitate to get in contact with us!
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AmyGreater Melbourne (Outer), VIC
Something's changed, used to be good
They used to be good, my dog loved them and I could buy a week's worth at a time but a few months ago their appearance changed, I didn't think much of it but in the last few weeks they have all smelled bad when I open the bag even when well in date, sometimes they have a really salty smell like off ham. I also discovered white mould earlier in the year as others have mentioned.
The bags used to be vacuum sealed, they don't seem to be anymore which likely has something to do with it.
After reading other reviews and seeing others are finding the same I now know it's not just me, I am choosing to cook my own dog food now.
Purchased in May 2020 at Woolworths for $4.25.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Amy, Thanks for your review on our Chunkers. We are disappointed to hear they are no longer meeting your expectations.
We encourage you to get in contact with us directly, as we appreciate hearing... Read more
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Boo booMid North Coast, NSW
Garbage
14percent meat,times that by 7 works out 45.00kg fillet steak doesn't cost that,even the meat ants won't touch it and neither will my dog anymore has the recipe changed ,won't buy again
Purchased in April 2020 at IGA for $5.25.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi there, Thanks for your review of our product. We’re sorry to hear your dog did not enjoy our Chunkers recently and can confirm there have been no recipe changes.
To clarify our nutritional analysis... Read more
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JGLSGreater Melbourne (Metropolitan), VIC
- 71 reviews
- 58 likes
If my dogs eat it it must be ok!
Bought this For the first time only three weeks ago, I need his last of my two small dogs entire week. Given we also have a number of cats it will get you to almost any of the food stuff, the dogs must like it, because they never leave it for the other for animals get hold of it. They would never not eating it, but they will balk at my dog and other processes tinned foods. I have just tried them on the lamb as well and they are very happy.
Purchased in April 2020 at Coles for $4.98.
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Melissa BaileySydney
- 2 reviews
This is perfect
My dog is very fussy and has a sensitive stomach she loves it. For all those people saying it goes off it says in packet must be stored in fridge and eaten within three days.
Purchased in January 2020 at IGA.
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Big DPerth
- 81 reviews
- 91 likes
Our dogs seem to thrive on it.
To be honest, retrievers will eat just about anything, but our old boy has a very sensitive stomach.
He can nolonger handle bones or fresh chicken legs, so we feed a mix of chunkers and decent quality biscuits. He does very well on it. Any attempt to change the meat component creates flatulence and diarrhoea.
The product will go off, as any meat product should unless it is loaded with nitrates and preservatives. But we just make sure that when we stock up, we keep it well chilled and it is fine. If owners are consistently getting spoilt...Read more
Purchased in January 2015 at Woolworths for $4.25.
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DeniseSouth East Queensland, QLD
This food goes off very quickly.
This product made my Malshi very sick with tummy grumbles and not eating for over 24 hours. The product goes smelly and sticky after a few days and well before it's use by date. Should I be freezing it in small portions?
Purchased in March 2020 at Woolworths for $4.58.
3 comments
Real Pet Food Co.V.I.P. Petfoods
Hi Denise, Thank for your review on our product. You are welcome to contact us directly with any feedback so we can understand your experience further and ensure your dog is feeling better. You can re... Read more
ach us on 1800 732 573 (option 1) or through our website https://www.vippetfoods.com/en-au/support/contact-us We recommend using our VIP Chunkers within 3 days of opening the packet, however when the packet is unopened, the contents should stay fresh until the best before date is reached.I purchased this product for ease of use. The last packet I bought was different to previous ones and I would guess that it had already been frozen and thawed. The chunks were all odd shapes and not r... Read more
ound as previously. I don't think I will be feeding this food to my dog into the future.Real Pet Food Co.V.I.P. Petfoods
Thanks for the additional details Denise. If you need further support regarding this, please don't hesitate to contact us directly.
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Adam C.
- 2 reviews
- 1 like
Brilliant
absolutely awesome my 4 dogs love them excellent nutrition for them , never had any issues but please for the love of god after opening divvy up into portions and freeze as it doesn't last long in fridge at all 3 days tops before they go off or start to grow mold
Purchased in March 2020 at Woolworths Physical store for $4.75.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Adam, Thanks so much for your feedback on our Chunkers! We're glad to hear all your dogs enjoy this product.
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NeverAgain1Hobart, TAS
- 2 reviews
- 2 likes
Mouldy Chunkers
Opened a new packet of lamb chunkers today 13 Feb 20, well before expiry date which were riddled with white mould. This is not the first time this has happened. After this experience we will not purchase again.
Purchased in February 2020 at Woolworths.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi There, Thank you for providing some feedback on our Chunkers.
We are sorry to hear you have experienced an issue with our product and will be notifying our Quality Assurance Team.
As we do take al ... Read more
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Rosette U.Sydney, NSW
The product was off straight from the supermarket on many occasions
Very dissapointed. I purchase Chunkers Chicken/ lamb and another competitor's brand weekly and store in the same fridge. To my regret by the 3rd day it is off well before expiry date. There are times it smells off from the time of opening with a visible fungal/bacterial type growth.
On many occasions I have opened and could not serve & had to discard. Whilst the other competitor's brand preferred by my other dogs lasts to the end (about 4-5 days) with no issue stored in the same fridge. I believe this product has caused my dog to have severe ...Read more
Purchased in January 2020 at Coles for $4.25.
3 comments
Real Pet Food Co.V.I.P. Petfoods
Hi Rosette, Thank you for sharing your experience with our product.
We are disappointed to hear our product has not met your expectations on a number of occasions and are concerned to hear your dog ha... Read more
Hi
Thank you for your response.
I have attempted to call on the 1800 option1 and the line simply dialled out with no answer.
On clicking on the above link I am getting an error, unable to proceed.
Real Pet Food Co.V.I.P. Petfoods
Hi Rosette, Thank you for trying to get in touch and I am so sorry you have experienced difficulties reaching us!
You are welcome to call again today or try another of our websites here: https://realp... Read more
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MichellePerth, WA
Not ideal
Opened a bag and fed to my shitzu ( a week before due date ) .. next day she had tummy grumbles and wouldn't eat .. checked the bag of chicken chunkers and there is a white mould throughout the whole bag , and all over the chunks .. Lucky my dog is okay , or you would have a lawsuit on your hands gggrrrr :(
Purchased in January 2020 at Woolworths for $5.00.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Michelle, Thank you for your review. We're sorry to hear of this experience with our product and encourage you to get in touch with us directly so we can investigate this matter further.
You can re... Read more
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Kerrie LRSouth-East, TAS
My Beagle wont eat this.
Small vomit after first handful of lamb chunkers.
Wouldnt eat it when next offered.
Tried the chicken chunkers - dog turned away - very unusual for our beagle who is a chicken-a-holic and very good oreiented usually inhales all offered.
Had a weird unnatural smell when opening both packets.
very disappointed.
Purchased in December 2019 at Coles.
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Dogs love it - Use it quickly though
My two small dogs love this food, and I have got it repeatedly as it is very affordable and I add it to their dry food for dinner.
But I have had numerous defective bags where the ziplock has come away from one side of the bag. Even with non-defective bags, properly sealed and in the fridge I have found the product does become smelly about three days after opening and probably off by the fourth day. This has meant that over time I've had to throw out 1/4 or 1/3 of a bag here and there. Your experience may vary as my dogs are small and wouldn't get through all that in four days.
Purchased in November 2019 at Woolworths for $5.00.
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Mark P.Greater Melbourne (Outer), VIC
- 6 reviews
- Chunkers Lamb
- Verified purchase
My fussy eater loves these
My Rotski is a real fussy eater and its very hard to get here to eat anything new, but she took to both flavours of these immediately and hasn't looked back, no ill effects at all.
Purchased in October 2019 at Woolworths for $4.25.
1 comment
Real Pet Food Co.V.I.P. Petfoods
Hi Mark, Thanks for the great review. Great to hear your fussy girl enjoys both flavours!
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Questions & Answers
Gary Jasked
I’ve just got a puppy. 5 weeks old . He’s already on solid foods . Have started him on Chunkers. I’m just wondering if he’s too young.
1 answer
Real Pet Food Co.V.I.P. Petfoods
Hi Gary, Our VIP Chunkers are formulated for adult dogs, however are not harmful if offered to puppies occasionally.
We would recommend feeding Puppy formulated foods to ensure your pups nutritional needs are met during their growth stage. You are welcome to learn more on our puppy range on our website http://naturesgoodnesspetfood.com.au/nutrition
We hope this helps!
Paulene B.asked
Can u freeze this product strIght after you buy from the shops
1 answer
Real Pet Food Co.V.I.P. Petfoods
Hi Pauline, Yes our Chunkers can be stored frozen and we recommend to divide them up into individually bagged meal sized portions, thaw each portion as needed in the fridge and after thawing do not re-freeze.
We hope this helps
Anna S.asked
Do I need to cook the chicken chunkers before feeding them to my 4m old puppy? Also, can I freeze them as she eats small portions. Thanks
2 answers
Real Pet Food Co.V.I.P. Petfoods
Hi Anna, Our Chunkers are a cooked product, so there is no need to cook them before feeding them to your dog. They can be frozen into individually bagged/sealed meal sized portions and thawed in the fridge as needed. Once thawed we do not recommend to refreeze, and to use the contents before the use by date on the pack.
Our Chunkers are also formulated for adult dogs, so we would recommend basing the majority of your puppies diet on a puppy or growth food, and include our Chunkers occasionally.
We hope this helps!
So even if the product has been frozen prior to the expiration date, you cant thaw them & use past the date???
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lorry martin
price was $4.25 not $425.oo