Velocity Frequent Flyer Questions & Answers
Verified
Trying to locate my Frequent flyer membership number
Just ring them. You know their phone no. & so will directory assistance. [it's 131875] As long as you tell them all your details & answer the security questions they will tell you how many points you have & possibly post you a new card. Why haven't you rung or emailed them?
how many velocity points do I have
Please tell me how to delete and unsuscribe as they dont listen to my unsuscribe notices
The simplest way would be to click on an 'unsubscribe' link on one of the many numerous emails they send you. They truly are an awful company. I filled up at BP three times and have NEVER received any points for them. No wonder BP are dropping them in 2020.
Ive tried that no luck
Don't you think ive tried that ,and another one that I'd S hard to get rid of is mail chimp
I have tried week after week to unsuscribe ,nothing just the usual email bombardment,every second day any ideas .as i can't list a reveiw bagging this crappy site?!?!?!
how do I check my velocity points
log onto your velocity account
how do I log into my velocity account ?
on their site?
what number of points do I have
On the 12th June I was informed by Flybuys I had transferred 2000 points to my Velocity Account and according to the email it had been transferred immediately. It is now the 20th June and continued enquiries have left me believing it is either parties problem. Are there others who are experiencing this problem? If so what have you or do you intend to do about it? Michael
I did a similar transfer recently and it appeared immediately on my Velocity statement... The value of the Velocity rewards was a lot less that the value of the Flybuys, so I personally won't be doing that again.
When is the technical issue with the velocity login expected to be fixed? I haven’t been able to login with my details, the website is saying there is a technical issue but surely this needs t be prioritised to asap
All reply emails associated with VIRGIN VELOCITY are dead ends.
There is a phone number they prompt to call but ive wasted enough time. No respect is what you get from VIRGIN.
We have not had issues in the login on Velocity Rewards. All I can suggest is A) phone them or B) you may have issues with your computer or device C) change your password with them that may be also a problem...............Sorry I cannot be of more assistance
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