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4Vibit Vibrating Massage Roller

Vibit Vibrating Massage Roller

 Verified
4Vibit Vibrating Massage Roller
4.0

368 reviews

Positive vs Negative
74%26%
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Value for Money
3.9
Build Quality
4.0
Ease of Use
4.4
368 reviews
5 Kerri  · Problems with charging with first unit, but replacement delivered and working well.
1 robynlf80  · Will not charge, have sent numerous emails with no reply to get a replacement.
2 AEB  · Bought two of these for my daughters. Both died a month after the warranty ran out. Looking at these reviews and I can see that this is a common occurrence
1 Peter Gilbert  · Purchased 2 of them, used once and now neither of them vibrate even after being fully charged. Absolute rubbish
4 Peter H.  · Great product, fantastic on the feet and back. Some minor issues with longevity for the batteries but good customer service and replacement.
1 Razdha  · Bought the vibit for heel pain used it for 3weeks and everyday.No relief still in pain. Did not work for me .
Kate
Kate
 

Would not waste your money. Customer service is non-existent if outside the 1 year warranty period. Suggested tips did not address the problem raised (and shown in a video). Responded after 3 weeks. Keep your money or perhaps try a cheaper version.

Ask the reviewer
ralph d.
ralph d.QLD2 posts
 

Unbelievable non existent customer service. Have been totally ghosted, because I requested a 'guaranteed refund' after 3 weeks, when the roller failed to relieved my pain. I emailed twice, and had zero response from them. Don't get sucked in to their marketing hype, as there is no one to contact if you have an issue. Makes an expensive dog toy!

Ask the reviewer
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Kevin D.
Kevin D.WA
  Verified

Great product, when it works. Terrible customer service though and prone to stop working randomly. Bought two and one only lasted a week before it would not vibrate anymore with three lights flashing on charge but wont turn on. Spent over three weeks and several emails getting told to record the issue which have done and emailed them but they say… Read more

they never got the emails conveniently and have uploaded and sent link now they not returning messages. All whist their auto response email says they will get back to you within their excellent response time of 24hours and it is always more than a week before any response. Ps I tried to upload a video several times to this site from iPhone but keep getting an "Couldn't load video preview" error message ...

Reviews with attachments

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Dee
DeeNSW8 posts
  Verified

This product was great when it worked. I bought it back in 2023 for $119. Used it about 10 times and found it helpful. I then packed it away in its box and left it in a cupboard. I pulled it out about 3 weeks ago, charged it up, yes all the lights came on, tried to use it and....nothing. So I emailed Vibit for help. I told them when I bought it,… Read more

quoted my order # and then advised that all the lights were flashing and then turned solid but there was no vibration. I have included their response below. Clearly they did not read my email - automatically generated response perhaps? I don't recall asking for a full replacement, I asked for help. My takeaway from this is that it will end up in landfill because they can't fix it. I gave it two stars because it did work...initially. Very disappointing and I would not recommend buying it, unless you want to contribute to landfill.

Their response to my email:

"Thank you for reaching out. First and foremost, please accept my sincere apologies for any inconvenience this has caused you. We understand how frustrating it can be to encounter issues with a product.

After reviewing your case, it appears that the product is unfortunately outside the 1 year warranty period, and as a result, we are unable to offer a replacement. I truly understand how disappointing this news may be, and I regret that we are unable to provide a different outcome in this situation.

For more information about our warranty policy please see here: https://vibit.com.au/pages/warranty-info.

Please see troubleshooting steps below: 1. Use a different charging cable and adapter. Try charging the roller with a different USB-C cable and wall adapter to rule out cable or power source issues. 2. Charge from a computer USB port. Sometimes wall adapters may not provide the correct current. Plugging into a computer USB port can help initiate a slow, steady charge. 3. Check and clean the charging port. Use a dry, soft brush or a wooden toothpick to gently remove any dust or debris from the port, which can interfere with proper charging.

If this is still not successful, although we understand that this is not ideal, we can offer a 10% discount on a new Vibit. We want to reassure you that we're continually working on improving our product quality and lifespan. If you would like to go ahead with this, please let me know which colour you'd like and I can send through an invoice via email."

Vibit
Vibit    

Hi Dee, we’re really sorry to hear about your experience.… Read more (+1 reply)

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Robert S
Robert S
  Verified

This works wonders on my shoulder that has been sore for a long time. Show details ·  1

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Inga P.
Inga P.VIC
  Verified

This product is amazing. For 4 weeks I have been in extreme pain in my feet and I finally had enough. I tried orthotic shoes, insoles, pain killers and nothing really stopped the pain until I tried the roller. It vibrates and uses acupressure to stimulate the foot. OMG it's soooo good. After using this my feet are pain free for a few hours(longer… Read more ·  1

with every use). It makes the feet feel totally relaxed and a little buzzy and totally pain free for a good while. I love the vibit roller so much. Thankyou.

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Karen G.
Karen G.SA
  Verified

Faulty product, only works for 15 minutes – The product gets hot when charging. Only works for 15 minutes then flat. I have sent everything they asked for on video and now no communication back. Don't waste your money. Customer relations very poor. I wish I read tge reviews, alot of people have the same problem. Show details

Vibit
Vibit    

Hi Karen - I'm sorry for this experience. It certainly… Read more

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Steele P.
Steele P.3 posts
 

I bought one just over a year ago JUST. I used it often and it helped my feet pain. But it literally fell apart and I contacted the customer service team. They basically said too bad, here’s a 10% discount on a new one. Very unimpressed. As a few weeks later they are all on Black Friday sales anyway. UPDATE: After I posted this review I was… Read more

promptly contacted by Vibit. They agreed to send me out a replacement which was nice and it appears this one has been updated too. It feels more solid but has less options on the settings, which is fine for my use. Faith restored in Vibit.

Latest follow-ups

Sandra
SandraNSW2 posts
 

This massage roller is perfect for my feet and I am very pleased with all the extra information they have provided with the roller Show details ·  1

 Follow-up  · Just had a flare up of my planter fasciitis in my left foot. Used my roller and it helped improved my recovery greatly. Forgot how quick and easy it is to use and was so happy that the battery life is still good. Charged it in the morning and last a few days so I could take it where I was going and do my exercise wherever I was.

Kelly.B
Kelly.BNSW
 

I received my Vibit foot roll quickly and OH MY GOODNESS!! I used to have a manual foot roller, which gave minimal relief.. The Vibit foot roller - totally different world. To be able to feel it working within minutes and to have the vibration… Read more

and levels of intensity is an absolute game changer for the plantar fasciitis I've been dealing with for months.. I couldn't exactly afford it, but am so grateful I did..and what a difference it's making. After my shower, I sit on the lounge and use the foot roller..no inconvenient after work appointments to get relief, or just pushing on with panadol or and rubbing Vicks on my souls of my feet.. Absolutely recommend!!!

 Follow-up  · The battery lasts for days, depending how long you use it. I use it for about 20 minutes on a really bad day and that charge will last 5 - 7 days The charging is efficient and quick The massager is made of material that is resilient and i haven't needed to clean it, but if i did..I would use a warm damp cloth. It is DEFINITELY worth the investment. I wholeheartedly recommend it.

Tony B.
Tony B.4 posts
 

Best machine ever – This is the best machine ever, after only a week using it at night whilst watching television I have found all my feet problems gone, I have tried many things but none could even compare,

 Follow-up  · I suffered from pins and needles on the soles of my feet, since using this machine the problem has gone, i use it whilst watching TV at night, I have fount it very useful for an aching back by simply placing it on a chair on the lower spine area and again after around five minutes you can feel the relief, without doubt this is a fantastic… Read more

In-depth reviews

Stella B
Stella B
 

Life Saver – I have terrible plantar fasciitis and been suffering for a long time, I googled "plantar relief " and all these ads poped up on my feed, for the most part I'd ignore them but I kept seeing the Vibit on IG and Fb , I was very very reluctant to order it since my podiatrist had never heard of it I thought it was another gimmick so after much… Read more

thought I went ahead and ordered it months ago and have been using it daily. it’s the best thing I have bought for plantar relief , I use it at home and especially at work. I stand during my 8 hour shift so during my breaks I use it. A friend suffers from the same thing and I made her use the roller she instantly felt better she couldn’t believe it , so with that being said …. 6 of my co workers got together and ordered the rollers yesterday to get the discount . Vibit has saved me from a lot of pain , unfortunately I still need to have surgery since I have bunions and my PF is severe but tolerable the good thing is I no longer get the painful Cortizone shots. I just want to say “thank you” I’m going to keep recommending the Vibit to friends who seek relief .

Foot Massagers

Find out how Vibit Vibrating Massage Roller compares to other Foot Massagers

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justkatz
justkatzQLD72 posts
  Verified

Great for feet pain – I had seen this Vibit on facebook and wondered if it would be good for myself as I have plantar fasciitis in both feet plus I also have another condition on my feet in which I must have acupuncture and reflexology which is all quite expensive to be done. I came into Product Review to read reviews and the majority were a bit negative, so I prefer… Read more

to make up my own mind. It did take me a while to justify the price, but I bought it and am so glad I listened to my inner self.

Ordering was easy and delivery was quick as well. I went for the lilac coloured one. Inside the box, which is coloured in whatever one you choose, there is instructions, USB Cord and a pouch that you can store your Vibit in.

First thing is to charge it which takes about 3 hours to fully charge. As you are charging it lets you know what level of charge it has reached. When it is fully charged the 3 lights will stay on.

First press of the button starts on low speed of V1, press again for V2 for medium, press V3 which gives a higher vibration, press the button again and it gives you an intermittent vibration. I have used all vibrations and found V2, V3 and the intermitten one really helps with my feet. Press the on button when you want to turn it off.

I find 10 minutes on each foot is great but note that the vibit does turn off after 15 minutes and if you do need more time, just press the on button again.

Now this vibit I bought for my feet is also fantastic on your hips, waist, arms, thigh, back, heel. I also have neck issues so I found just laying my neck on it without any vibrations happening was a great soothing relaxation for my neck issues.

I have even laid down and put the vibit on my shoulder blade as I had somehow pulled a muscle and honestly, it released the pain straight away.

My husband decided to try mine and the charge lasted for about 3-4 days which is good. He was impressed that he bought his own one but he chose the green coloured one.

Cleaning the product is easy, make sure switch is not on and the power plug is not attached and just use a dry cloth to clean the Vibit.

In all honesty I can say, I am glad I bought this Vibit. I use it every morning especially if going out and it helps with the feet before putting my orthotic shoes on. If I have been on my feet all day, I will come home and reach for the Vibit.

It is so easy to use and the instructions are all easy to read. I haven’t had any problems with charging or using. Two happy customers here that absolutely love the Vitbit. I haven't had any reflexology since using this product.

Mikela Dalrymple
Mikela Dalrymple2 posts
 

Sooo Good – My hubby and I were reluctant to spend the money and researched several cheaper options - we also already owned a shiatsu foot massager, so is this vibrating roller really worth it? Yes it is! We decided to go with Vibit because of reviews, reputation, its Australian company and has a better battery life than others researched. We have not been… Read more

disappointed. I spend all day on my feet and my hubby has been suffering plantar fasciitis for 6 months and even had a cortisone injection in January. Plantar Fascia is a long and slow issue to recover from but the Vibit is definitely helping. When he works from home he uses it under the desk whist working and in the evening we both fight for who gets first go. I love the 2nd setting, and auto shut off is a perfect amount of time to massage and ease foot soreness. Bear in mind the first time you use it perhaps use for a shorter time as your feet may be tender the next day. Your feet have just received the strongest massage in years. Your feet quickly adapt and you can then lean into the pressure of the vibration more if you want to. I wear a ladies US 9 and I can fit both of my feet on the Vibit at the same time. Hubby is a US 12 and he has to do one foot at a time. Battery life is good and we are both very happy with this purchase.

Positive reviews

Jo B.
Jo B.NSW3 posts
 

Wow, amazing product! Have been going to massage therapist and physio’s for 2 months! This relieved my sore back muscle in one session! Could not believe how well it worked. Yes the pain returns especially with heavy lifting or manual labour, but just use it again and it reduces it to minimal! The massage and physio did not even relieve it to 75%… Read more

of the pain, the visit vibrating massager relieved it down to 10%!!! Amazing product -for me at least!

MandyL
MandyLNSW2 posts
 

I bought a Vibit a couple of years ago and it worked great. Helped relieve my Plantar fasciitis. Haven’t had to use it for about a year. Got it out of the cupboard to use recently and it charges and lights show it is fully charged. It works for about 5 seconds then stops. Very disappointing as was such a great product. Messaged Vibit and they… Read more

were able to rectify the problems I was having with this product. They were very helpful and am very satisfied with their service.

Andy J
Andy J
 

My Vibit has been excellent and helped my foot pain immensely and very quickly. I had an issue with my Vibit, it stopped working, after provider the required information the customer service team quickly sent me a replacement and acknowledged the faulty device. Great product and service. Show details

Negative reviews

Sheree
Sheree6 posts
  Verified

Stopped working after 23 days. They were very quick to respond with a certain process for providing video evidence etc and promising a replacement so I think it happens often. Customer service was responsive. I opted for a refund. Show details

Vibit
Vibit    

Hello Sheree, this is certainly not the customer experience… Read more

Robbie
RobbieVIC
 

Adding my experience to the reviews. Much like other people, I was pleased with this product initially. But shortly after the warranty expired, the product stopped working. Similar to other people’s experiences, charging and all the lights are on, but no vibration. I’ve contacted Vibit and they offered 10% discount off a replacement. Cheaper to go and buy one from somewhere else. Show details

Vibit
Vibit    

Hi Robbie, we’re really sorry to hear about your experience… Read more

Keith.
Keith.WA3 posts
 

Mine doesn’t work. It charges ✅ Doesn’t work though. Rubbish product. Followed the instructions. I’ve had many different tens machines in the past. This one doesn’t massage or vibrate. Nothing. Scam product. It doesn’t even get one star. Rubbish. Show details

Vibit
Vibit    

Hi Keith - we're very sorry to hear this. Of course this is… Read more

Recent reviews

Robyn D
Robyn D3 posts
 

Also look in your spam folder. I had a problem with my vibit and thought I had no answer from them. Sent many emails.BUT they had answered every single email and they went to my spam folder. They sent a replacement very quickly and my poor sore feet are improving rapidly. Show details

Foot Massagers

Find out how Vibit Vibrating Massage Roller compares to other Foot Massagers

Know better, choose better.

Compare all
Benno
Benno4 posts
  Verified

I bought this vibit roller at the beginning of March 2026 to help with Plantar Fasciitis, and it has been effective, but I have found the vibit won't turn on sometimes, even though it is fully charged. It seems the button is a bit temperamental. Show details ·  1

 Follow-up  · vibit reached out and provided a replacement which seems to be working much better so far. Great customer service.

Brad A.
Brad A.3 posts
 

I plugged it in and no lights turned on. It died almost 1 month after the warranty ran out. I used it daily as it is a great product. However... Vibit saw my negative feedback and contacted me straight away with a free replacement. So congrats to the Vibit team for keeping a customer very happy. Show reply

Ron R.
Ron R.2 posts
  Verified

This massager has saved me at work on my toughest days. I have plantar fasciitis and I have a job where I’m on my feet for hours at a time, where reaching over 25k steps is pretty average. I’ve had my feet cramp up and needed some relief. The Vibit has alleviated all of that for me. On hard days I roll my feet on it for a few minutes at a time… Read more ·  2

throughout the day and it’s helped me avoid hours of slow painful walking and standing. Their customer service has taken good care of me so rest assured if you have an issue they will respond promptly and address the issue without making you jump thru a bunch of hoops. Love my Vibit and I’ll be buying another one to keep at home.

Vishal M.
Vishal M.VIC
 

After being on my feet for long hours i would experience an irritating pain in the feet around the heel area I've started using Vibit vibrating massage roller and it provides great relief and comfort. Show details ·  1

Josie
JosieVIC
  Fair Incentive

I have been using Vibit for some time and has worked wonders to help my plantar fasciitis and ease the pain. I also use it on my back, calves and hips as a gentle massage. I tried many therapies and remedies to ease the plantar without success until I purchased my first Vibit. I ordered a second vibit for my daughter who found it also helped her aches and pains after intense athlete training. Thank you Vibit. Show details ·  1

Adrian L.
Adrian L.
 

The Vibit vibrating massage roller i bought to help with my plantar fasciitis has been one of the best purchases I have made in recent years, as it has helped me walk like a normal human being again. In my opinion, this product is 10/10. Thank you vibit Show details ·  1

Carmen BARNSLEY
Carmen BARNSLEYVictoria2 posts
  Verified

For myself I noticed instant improvement in my foot pain, As a now retired nurse & reflexologist the burnt can give me a basic reflexology treatment with even greater benefits throughout my body. I now start and finish my day with a Vibit session. Thank you. Show details ·  1

Robyn L
Robyn LNSW
 

I absolutely love my Vibit! The Vibit allows me to hit the floor each morning pain free and provides much needed relief from plantar fascia. Being an online shopper (which involves lots & lots of walking) it’s been a game changer! If you suffer with aching or sore feet… do yourself a favour and buy one, you certainly won’t regret it:-) Show details ·  1

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