Load of Crap, Don’t purchase, Fraud
Car broken into, the window sill was ripped of but this isn’t classified as forced entry.
It happened roughly between 20.30-21.30
They claim it was out of daylight hours
Because on record sunset was at 20.26 that day.
This is complete fraud and worst travel insurance ever!
Requested a claim for overseas theft, and the Virgin travel insurance clearly declined without providing any valid reason. Seriously would not trust Virgin travel insurance or even recommend it to anyone. These people are just simply ripping people off in the name of travel insurance. I thought that even though I lost my luggage wroth $5k, I would still be able to rely on Virgin travel insurance, however i was clearly wrong. Virgin travel insurance is not worth it, I would recommend using other trustworthy travel insurance.
- Verified customer
Stay away from Allianz
Bought this Insurance to travel to Europe and the US in 2015. Due to Delta flight delays in Las Vegas, we missed our connecting flights from Los Angeles to OZ, We were re-booked on another flight the next day out of L.A. but due to the delays we also missed our flight from Melbourne to Townsville. It was a very painful and stressful process that went on for about 3months (we kept persisting) before they reimbursed our flight from Melbourne to Townsville. Basically, the work that Allianz should be doing (contacting Delta for confirmations and de...lay reasons) - we had to do ourselves, as Allianz steadily refused to reimburse us. We had to contact Delta in the US several times and get them to actually put down in writing what the flight delays were caused by and that none of it was our fault. Even the staff at Delta found the requests ridiculous. We travel extensively around the world (6 times in the last 7 years). It was our first claim. NEVER again Allianz AND please read your policy before you commit to buy travel insurance. Virgin Money should look for another underwriter.
- Verified customer
Don't ever use them
On a cruise ship I forgot my reading glasses in the men locker room. Within minutes I realized what happened I rushed back they were gone. I filed a report I submitted receipts, etc.
Response was: You were negligent by leaving them behind. Read the fine print. You take your eyes of the item you are not covered.
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