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Virgin Money Travel Insurance International Comprehensive

Virgin Money Travel Insurance International Comprehensive

1.0 from 2 reviews

See the Best Travel Insurance in 2019 as rated by Australians on ProductReview.com.au.

This is complete fraud and worst travel insurance ever!

Requested a claim for overseas theft, and the Virgin travel insurance clearly declined without providing any valid reason. Seriously would not trust Virgin travel insurance or even recommend it to anyone. These people are just simply ripping people off in the name of travel insurance. I thought that even though I lost my luggage wroth $5k, I would still be able to rely on Virgin travel insurance, however i was clearly wrong. Virgin travel insurance is not worth it, I would recommend using other trustworthy travel insurance.

Value for Money
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimLost/Stolen Property and Medical
Claim Resolution Time2-4 weeks
Claim DateSeptember 2019
Claim ApprovedNo

Don't ever use them

On a cruise ship I forgot my reading glasses in the men locker room. Within minutes I realized what happened I rushed back they were gone. I filed a report I submitted receipts, etc.
Response was: You were negligent by leaving them behind. Read the fine print. You take your eyes of the item you are not covered.

Insurance claim madeYes

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Virgin Money Travel Insurance International Comprehensive
CategoryTravel Insurance
Contact Number 1800 134 419
24-Hour Phone Contact No
Online Live Chat No
Maximum Age Covered 74 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$15,000
Emergency Dental$1,000
Pregnancy (max weeks) 24 weeks
Resumption of Journey $3,000
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of IncomeNot Included
Permanent Disability$15,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $500
Credit Card Fraud$5,000
Travel Documents / Passport $5,000
Maximum Single Item Limit $3,000 (Laptops or Cameras)
Luggage & Personal Effects $10,000
Personal Liability $1,000,000.00
Rental Vehicle Excess Optional Extra
Motorbike / Moped Coverage Included up to 250cc
Domestic Pet Care Not Included
Special Activities Packages
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
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