??!
1 photo
Virgin Third Party Property Only Car Insurance

Virgin Third Party Property Only Car Insurance

1.0 from 2 reviews

Reviews

(0)
(0)
(0)
(0)
(2)
  • Value for Money
    1.0 (2)
  • Customer Service
    1.5 (2)
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    1.0 (2)
Richard

RichardSydney, NSW

  • 2 reviews

ABSOLUTELY DISGUSTING SERVICE

published

My pensioner mother in law was the not at fault third party driver involved in an accident with a Virgin Insurance customer. Virgin refused to pay a fair and reasonable total loss market value settlement figure for the vehicle. Virgin have offered a settlement figure $3,000.00 below the market value and I am still disputing the claim 5 months after the incident. Richard Branson you should be ashamed of yourself.

Customer Service
Transparency
Value for Money
Timeliness
Job Satisfaction
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time3+ months
Claim DateAugust 2019
Claim ApprovedYes
Car ModelMitsubishi Pajero
See all answers
Ikj

IkjGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

The worst experience

published

I paid 306 dollars for insurence but after 10 months i wanted to cancel it, and imagine they refund me of fantastic 1 dollar. Their Costumer service did not told me this information

Customer Service
Transparency
Value for Money
Timeliness
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelVolkswagen Golf
See all answers
See all Virgin Car Insurance reviews

Questions & Answers

Sorry, there are no questions about Virgin Third Party Property Only Car Insurance but you can read 1 question about Virgin Car Insurance.

Get an answer from our members and Virgin Money representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.