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Virgin Third Party Property Only Car Insurance

Virgin Third Party Property Only Car Insurance

1.0 from 2 reviews

See the Best Car Insurance in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(0)
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(2)
  • Claim Resolution Time3+ months (1)
  • Claim ApprovedYes (1) · No (0)
  • Incentivised Review Yes (0%) · No (100%)
  • Customer Service
    1.5 (2)
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    1.0 (2)
  • Value for Money
    1.0 (2)

Richard

RichardSydney, NSW

  • 2 reviews

ABSOLUTELY DISGUSTING SERVICE

published

My pensioner mother in law was the not at fault third party driver involved in an accident with a Virgin Insurance customer. Virgin refused to pay a fair and reasonable total loss market value settlement figure for the vehicle. Virgin have offered a settlement figure $3,000.00 below the market value and I am still disputing the claim 5 months after the incident. Richard Branson you should be ashamed of yourself.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Car ModelMitsubishi Pajero
Claim MadeYes
Claimant is the policy holder No
Claim Resolution Time3+ months
Claim DateAugust 2019
Claim ApprovedYes
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Ikj

IkjGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

The worst experience

published

I paid 306 dollars for insurence but after 10 months i wanted to cancel it, and imagine they refund me of fantastic 1 dollar. Their Costumer service did not told me this information

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Car ModelVolkswagen Golf
Claim MadeNo
See all answers

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