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Virgin Third Party Property Only Car Insurance

Virgin Third Party Property Only Car Insurance

1.0 from 2 reviews · View Statistics

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Reviews

1.0

2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Value for Money
    1.0 (2)
  • Customer Service
    1.5 (2)
  • Timeliness
    1.0 (2)
  • Job Satisfaction
    1.0 (1)
  • Transparency
    1.0 (2)
  • Claim Resolution Time3+ months (1)
  • Claim ApprovedYes (1) · No (0)
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Richard

RichardSydney, NSW

  • 2 reviews

ABSOLUTELY DISGUSTING SERVICE

published

My pensioner mother in law was the not at fault third party driver involved in an accident with a Virgin Insurance customer. Virgin refused to pay a fair and reasonable total loss market value settlement figure for the vehicle. Virgin have offered a settlement figure $3,000.00 below the market value and I am still disputing the claim 5 months after the incident. Richard Branson you should be ashamed of yourself.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeYes
Car ModelMitsubishi Pajero
Claim Resolution Time3+ months
Claimant is the policy holderNo
Claim DateAugust 2019
Claim ApprovedYes
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Ikj

IkjGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

The worst experience

published

I paid 306 dollars for insurence but after 10 months i wanted to cancel it, and imagine they refund me of fantastic 1 dollar. Their Costumer service did not told me this information

Value for Money
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Insurance TypeThird Party Property Damage
Plan covers drivers under 25No
Claim MadeNo
Car ModelVolkswagen Golf
See all answers
See all Virgin Car Insurance reviews

Questions & Answers

Sorry, there are no questions about Virgin Third Party Property Only Car Insurance but you can read 1 question about Virgin Car Insurance.

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Details

Compare all 3 Virgin Car Insurance
CategoryRoadside Assistance Providers and Car Insurance
Other Insurance Types Offered Home and Contents, Income, Life and Travel
Coverage TypeThird Party Property Damage
UnderwriterAuto & General Services
Legal Liability Cover Included up to $20 million
Roadside Assistance Not Offered
Reduced or Zero Excess Windscreen CoverNot Offered
Choice of RepairerNot Allowed
After Accident Care
Hire Car after an Incident

Not Included

Emergency Transport & AccommodationNot Included
Towing Costs Not Included
Hire Car after a No Fault Accident

Not Included

Essential / Emergency RepairsNot Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot Applicable
Hire Car after Theft

Not Included

Lock and Key ReplacementNot Included
Transit Cover Not Applicable
Trailer & Caravan CoverNot Included
Child Safety Seats and PramsNot Included
New-for-old Car Replacement

Not Included

Personal Property CoverNot Included
Uninsured Motorist Benefit Included up to $5,000
Accidental Loss or Damage
Malicious Damage / VandalismNot Applicable
FireNot Applicable
CollisionNot Applicable
Natural EventsNot Applicable
Theft or Attempted TheftNot Applicable
Compare all 3 Virgin Car Insurance

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