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Vista Blinds

Vista Blinds

2.3 from 231 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Vista Blinds

Reviews

  • Product Quality
    2.4 (28)
  • Return Claim MadeYes (1) · No (30)
  • Customer Service
    2.2 (31)
  • Warranty Claim MadeYes (2) · No (29)
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Good shutters

published

Emilian Jayakody, the sales consultant is professional, easy to do business with. Happy with the shutters and installation, customer service ok.

Incentivised Review No
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Mike D.
Mike D.South East Queensland, QLD

Worst service we have ever experienced

published
Product Quality
1/5
Customer Service
1/5
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Hollie
HollieSouth East Queensland, QLD
  • 2 reviews
  • 1 like

The worst service I have ever experienced- 1.5 years later and still waiting for unstained curtains

published
Product Quality
1/5
Customer Service
1/5
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gm
gmWestern Australia

18 months and waiting

published

Still waiting for blinds that fit and are not stained.
Unbelievable.
Worst service ever and we had to pay before blinds installed.
How do these places stay in business?
My advice is to stay clear of these cowboys.

Product Quality
1/5
Customer Service
1/5
Vista Blinds
Customer CareVista Blinds
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Carol
CarolSouth East Queensland, QLD

Vista Blinds Bathroom and Kitchen

published

What a wonderful sales consultant, thank you so much Emilian Jayakody It was a pleasure dealing with such a helpful man explaining all so I could understand. Looking forward to receiving my new blinds.

Product Quality
5/5
Customer Service
5/5
Vista Blinds
Customer CareVista Blinds

Hi Carol, We would like to thank you for taking the time to give us your feedback and glad to hear that our products and service meet your expectations. We will convey your appreciation to mentioned staff. Kind regards, Vista Blinds.

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Paul C.
Paul C.South East Queensland, QLD

Very Satisfied Customer

published

I have ordered Vista Plantation Shutters previously. They are well made and I am very satisfied both with the advice provided by Emilian (our salesman) and the end product. As a result I have just asked Emilian back and ordered again for another room. Very happy to recommend.

Product Quality
5/5
Customer Service
5/5
Vista Blinds
Customer CareVista Blinds

Hi Paul, We would like to thank you for taking the time to give us your feedback and glad to hear that our products and service meet your expectations. We will convey your appreciation to mentioned staff. Kind regards, Vista Blinds.

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Glenn
GlennSydney, NSW

Really poor after sale service, do not pay upfront

published

We have waited over a year to have faulty products replaced. Vista have arrived 3 times with the wrong replacement blinds. I would not recommend that customers pay the 50% deposit and balance before installation as once they have your money they dont seem to care.

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Product Quality
2/5
Customer Service
2/5
Vista Blinds
Customer CareVista Blinds
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NZol
NZolSouth East Queensland, QLD
  • 2 reviews

VERY HAPPY CUSTOMER

published

We are repeat customers (three times) and have been very impressed with the service from initial contact, the consultant Emilian through to fitting. Emilian is very knowledgeable on the product and is helpful with suggestions. Thank you.

Product Quality
5/5
Customer Service
5/5
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Kelli
KelliSouth East Queensland, QLD

Great Products: Excellent Service: Great Pricing

published

I am a repeat Vista customer, Emilian is great to work with and provides very good professional advise if needed for the best look. The quality of Vista products is excellent and the pricing is great.

Product Quality
5/5
Customer Service
5/5
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Nic G.
Nic G.South East Queensland, QLD
  • 2 reviews

Customer Service 5 Stars

published

Great Customer Service and quick to respond. I have just finalised my order (two visits from Emilian) with Vista today to which I changed my mind after Emilian had left and he updated everything for me very quickly. Emilian was great to work with and talked to me through several options which would be best suited for the space I have. Thanks!

Customer Service
5/5
Incentivised Review No
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Jasmine C.
Jasmine C.South East Queensland, QLD
  • 2 reviews
  • 1 like

Friendly staff and affordable, good quality blinds

published

We’ve bought blinds from Vista a few times now. The staff are lovely, especially Emilian who is very professional and helpful.
Good quality, competitive pricing.
Communication has always been great, with staff updating and confirming the status of my orders and confirming appointments.

Product Quality
5/5
Customer Service
5/5
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Ailinh A.
Ailinh A.Metropolitan Adelaide, SA

STILL WAITING!!!!

published

We placed a deposit on the 17th Feb and have not heard back at all.
We understand the current climate, however, to receive zero communication or update is unacceptable. I have tried to call / email the store and reach out to the Vista Consultant without any success. We are now wanting a complete refund now but NO ONE will respond to us!!

This level of service is unprofessional , negligent and extremely poor.

Product Quality
1/5
Customer Service
1/5
Vista Blinds
Customer CareVista Blinds
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Cheryl P.
Cheryl P.
  • 2 reviews

Verticals

published

Ordered blinds in November last year and still waiting for one that was incorrect. Wouldn’t go there again as no one lets you know about what is going on. We have a window in lounge with no vertices b awful

Incentivised Review No
Store LocationAdelaide
Warranty Claim MadeNo
Vista Blinds
Customer CareVista Blinds
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Drew
DrewPerth, WA
  • Verified

One star too many...

published
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Product Quality
1/5
Customer Service
1/5
Vista Blinds
Customer CareVista Blinds
Drew
Drew

SN136764

Vista Blinds
Customer CareVista Blinds

Hi Drew,we have passed your details to the related staff and they will get back to you in 48 hr,please feel free to contact us if you still have any problem!Kind regatds,Vista.

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  • Verified

Will NEVER use again

published

Awful! They mis-measured twice, fitter couldn’t fit what was advised. Another fitter measured again and sent off for more blinds. 6 months later a refund suddenly appeared without any discussion.

Product Quality
1/5
Customer Service
1/5
Vista Blinds
Customer CareVista Blinds
Lynda B.
Lynda B.

No thanks! Soo over it.

Vista Blinds
Customer CareVista Blinds

Hi Lynda,please feel free to contact us if you still have any problem,we will try our best to support you!Kind regards,Vista.

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Questions & Answers

Kas
Kasasked

How do you remove vista blinds to clean

No answers
Debbie
Debbieasked

We have cellular blinds fitted inside a window recess and attached to the top of the cavity. We are painting now but can't see how to remove the blinds. The attachments are up and behind but there is no obvious release mechanism.
How do I remove the blind from the bracket?

1 answer
Vista Blinds
Vista K.Vista Blinds

Hello Debbie, Please email customercare@vistablinds.com.au asking that we email you the instructions for the installation and removal of cellular blinds. Do try the following steps. Raise the blind to the up position. You would be able to determine the position of the brackets by either running your hand along the back of the head box. Having found the position of the brackets, using your thumb on the front of the head box push in and with your other free hand, tilt the back down and out. This will push the head back past the two hooks on the rear and allow you to remove it quite easily. Do email us if you are not able to do so. Kind regards, Vista

Philistine
Philistineasked

Hi All,
Does anyone know if Vista in Greensborough Victoria have just "Gone Out of Business?" Or?
Not getting answers to email and their voicemail not useful. It's very quiet. Any advice?
Thanks!
PM

1 answer
Vista Blinds
Vista K.Vista Blinds

Hi Philistine

There is only one showroom in Vic currently which is Vista Blinds Rowville . Showroom details are as below ;

21 Laser Drive
Rowville, VIC 3178
Phone (03) 9434 0044
Toll-free 13 16 13
E-Mail info@vistablinds.com.au

Thank you.
Kind regards
Vista

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