Superb service from Hayley the whole way through from ordering to post purchase service. A real pleasure. I prefer to communicate via web and email at all times of the day, and I love companies that allow this.

After having to cancel my order I was promised the refund would be sitting in my account within 3 days. Over one week later this still had not occurred. After many phone calls later I finally spoke with a lady named Hayley who was utmost professional, efficient and well mannered. Hayley resolved the issue for me within the hour. Thank you Hayley for your professionalism and efficiency. You are an asset to this company!

I placed a telephone order replacement parts for my now quite old Oscar 900 juicer. The customer service officer, Michelle, was highly knowledgeable and super helpful. She was able to help me name all the parts (not a straightforward task!) and all arrived in record time. Thank you!

We purchased our Oscar Neo on 12th June last year. We had the strainer replaced five months later because it cracked. The new one has also cracked and we have not been able to get onto anyone about having it replaced again. It was purchased from Byron Bay. We’re not happy as it should be lasting a lot longer than a few months

I purchased the BioChef Axis Cold pressed Juicer 2 weeks ago.
I can’t speak highly enough of this company. Amazing, understanding, informative and kind customer service.
And I must add patient, as being new to juicing I asked a lot of questions and Michelle was wonderful.
Great juicer, great warranty, dry pulp, glorious healthy juice, so easy to use and cleanup is a breeze. Sorbet is amazing and I’m looking forward to making peanut butter, pesto and salsa.
YIPEEE!! I’m on the road to health!
Thank you Vitality 4 Life!!

I've just bought mine, and have given it a full workout on all functions, including the ice blocks. When the manufacturers say it's quiet, they mean it. Also, a distinct lack of vibration. Now, lifting the jug on and off. I suspect that no-one has a better design. The speed? Well, "bloody fast" sums it up. Ah, one last comment. The soup function, and I do mean a "proper full blown one". Hot, and ready to drink/slurp etc. in a few mins. I guess you can say I like the "Beast," as I now refer to it.... final note. Do'nt forget to get the optional "Dry jug". A bit of an e ssential.

Purchased a BioChef Blender from these fellas, and unfortunately have had a couple minor issues with it. After contacting them, they swiftly sent out a replacement unit under warranty - no questions asked! Super simple, quick, and an absolute pleasure to communicate with!

I have just purchased my 3rd Biochef dehydrator from Vitality4life & I cannot speak more highly of these products & the company itself. I have 2 x 10 tray Arizona dehydrators & recently purchased a 16 tray commercial dehydrator, which are all amazing & exactly as described. I have also found the staff at Vitality4life to be excellent when I phone up with a query. Their knowledge & helpful responses are always correct & that's why I will continue to support Vitality4life. It's a great company selling great products. After sales service is exceptional.

I’ve been trying to contact Vitality 4life for the past 10days, no one ever answers the calls or respond emails. i bought a blender on the 8th of April, and never heard of them again, no shipping confirmation or any updates. I hope to hear from them soon, cause its feeling like a scam so far. **UPDATE.
Vitality 4life has contacted me and were helpful in sorting this out, i was able to pick up the blender from my local courier office.

Bought oscar neo DA1000 back in 2011. 2018 Oct, parts started failing. Requested replacement options. Initially, there were some emails asking for details. However, after I've notified them about more parts failing, they did not reply nor respond to my emails. Disappointed. Indifferent customer service.

Have bèen using 2 of their Air purifiers for some years- FANTASTIC machines .The. local retailer I approached for info to get replacement hepa filters - could not speak more highly of these people. A staff member is currently trying to source them for me. The air purifiers which do a great job are much better than onother machine we purchased locally ....... for double the cost.Have had difficulty procuring filters- thru no fault of VITALITY 4 LIFE.

I ordered the Bio Chef Atlas Cold Press & honestly I am blown away. Fantastic appliance, easy to use, high yield & easy to clean. SOOOO impressed with everything about this machine, honestly cannot rave highly enough about it, I am in love!!!

I love my new biochef atlas juicer, but I have no bill for it!? Nothing in the box and no one responded to my message about that... very disappointed about that because I can't subscribe to the warranty. I need help at first because I misspelled my email address and I was unable to know the confirmation number or the tracking number... vitality 4life UK help me with the tracking number and they was really efficient, but vitality 4life USA have a bad customers support... I did not give 0 because I love the juicer and UK was really nice to me, but, since I bought it from USA, I'm scared to have no one to help me if the product is defect...

I have been very happy with the service I received from this company and would not hesitate in buying another of their products.
Very impressed with the customer service.

The bearings in my biochef blender had gone and there was oil spitting out, I phoned up and then went down to the warehouse that is near me and they checked it and replaced the bearings, very quick and efficient plus all the staff real friendly and helpful, then I found the jug leaking, around where the bearings sit, so I went back got a jug replacement on the spot, very happy w their service, how quickly they got it sorted and happy to help you out. Plus awesome products!

I finally have my own Wunda Chair and can now do Pilates at home. Thanks, for great service, great product. I'm off to do another workout!!!

The filters on my Oscar neo split and I need replacement. I ask the customer service team to forward me the link for the actual part to make it easier - I’m spending money with them so you’d think this would be straight forward - but so far it’s taken 2 emails and over a day. Could be better.

Bought the mixed set to go camping, delivered two days earlier than expected. Love the earthy colours, much nicer feel than melamine or enamel alternatives and worked out so much cheaper than ones in major camping/outdoors stores.