Deceptive Marketing: Expect a little more, get a lot less from Volkswagen.
We researched and purchased a VW Passat 140TSI Business wagon in early February 2020. The main sources of marketing were the Volkswagen website and the brochure that was available on the website at that time, as well as the same brochure obtained from the dealer. These sources of information proudly highlighted new features, namely a bigger engine, LED headlights, and warranty extended from 3 to 5 years (whereas roadside assistance was reduced from 3 to 1 year). Neither the brochure or the dealers made any mention of any existing features being...deleted in the new released model. Sadly, we should have asked to go through the features in fine detail as we were to discover that features that had been standard for many years had been removed when we received the new vehicle in early May. The Passat Wagon has had an automatic tailgate for over 7 years, so it was a shock that the 2020 model now had a manual tailgate. In addition, the previous model enabled personalised settings for each of the car keys, which meant each driver could have settings such as the driver’s seat, side mirrors and radio all activated by their key. The Australian 2020 model apparently has lost this feature because the necessary software is unavailable in Australia (the dealer’s service people unsuccessfully tried to undertake this personalisation). Finally, the voice activation feature has also been removed, meaning that telephone calls, satellite navigation, radio stations can only be done manually. The dealer advised that voice activation could be fitted for about $570.00. We traded a 3 year old Passat Wagon with less than 20,000km on the clock to discover that the features we had valued highly had been removed with little publicity, meaning we had purchased a vehicle which we consider to be totally unsuitable. So when the Volkswagen motto promises ”expect a little more” please look for what has been taken away. You may very well purchase an inferior vehicle.
Purchased in February 2020.
Passat B8 2.0TDI 150 DSG, a smooth, efficient, spacious sedan
The Passat diesel is my business transport and our family's car for longer journeys, we also have a Mazda CX3 petrol for local driving. With dieselgate impacting demand for VW diesel cars, the as-new condition Passat was purchased at 12 months / 9,000km old at a significant discount. This review is written after eight months ownership with just 13,500km recorded; COVID-19 has eliminated business use, and curtailed private travel.
The Passat is a comfort oriented car, no sportiness in this car's DNA. A torquey engine, smooth changing auto bo...
Purchased in December 2019 at VW.
Nice car but VW service is pathetic
I use my car as just the usual family car: to work, drop-off/collect my daughter from school and occasional trips. Work is less than 10 minutes away, school is 5, so I barely travel in terms of km. It's roomy, comfortable, looks good but the stereo could be better (but to be fair I don't have the premium speakers). It also tows nicely. I don't travel much on the weekends, and use the best products on keeping it as clean as possible. Overall I'd say it's a very nice car. However.....
My Alltrack had always been serviced at VW dealerships and the...
Bought the Passat CC in 2016 with 150,000kms on the clock (MY11model). I've had the car almost five years now and have added over a 100,000km and the car hasn't missed a beat. Being a coupe it's low to the ground and has a very sleek sporty stance. Interior wise there is standard VW form and finish with very supportive leather seats- which show no signs of stretching like some other leathers used by Merc, BMW etc. Room in the front is very good for my 6'3 frame and the two seats in the back are fine for the kids though due to the sweeping ro...of I wouldn't try baby seats if the kids are under 4 yrs. The infotainment has an older touch screen which is easy to navigate and a decent inbuilt navigation system. There is Bluetooth for phone calls which is excellent and instructions can be made via voice to Siri easily, including text messages. Unfortunately, Bluetooth for music is let down by the age of the system and music only comes through the right-hand speaker but luckily it takes SD cards and has 20GB built-in to compensate. Other features include adaptive suspension (Sport, Economy and Normal), heated front and rear seats, electrically adjusted seats (both front seats) and 3 program memory for the driver. Dual aircon up the front and rear air vents- both cold and hot are very good and the fan in unobtrusive. Safety-wise it had the standards of the day AEB, 4 wheel motion, a hold function (great in bumper to bumper traffic), auto wipers, auto lights (including auto cornering), front and back radar sensors( no camera, unfortunately) etc. Park assist, radar cruise, lane departure, blindspot monitoring and camera etc came with the 2013 refresh. On the road, the 3.6L V6 combined with the DSG is just superb. Plenty of power on tap- 220kw/350nm- for overtaking or getting out in front at the lights. There's a Sports function which holds the rev's a bit higher and auto upshifts but much later than the normal mode (set for the economy). There are also paddles and a manual function if you want a bit of spirited driving in the twisties- though it's more of a cruiser, to be honest. Whilst there is on occasion a slight hesitancy in first gear on occasion- a known DSG issue- being aware of it makes it easy to live with- though it is never an issue in sports mode or manual which is how I prefer to drive anyways. Fuel economy is about 11-12/100km city driving but I get 8.9L/100 average on the freeway (Melbourne). For a V6 and the output figures it has, I think this is quite acceptable, though there is a diesel motor with 130kw/380nm which apparently is fairly frugal by all reports. All in all, I've been very happy with the VW CC. Plenty of room in the front and back for the family, plenty of power, has been reliable and if serviced by an independent not too expensive either. If you need to go to VW it does get a bit more expensive, however, I've ensured all the big services are done there as they have easier access to parts and it gets a good clean in and out too! The car was discontinued in Australia in 2015 but is still available in other markets. I definitely recommend adding this vehicle to your shortlist if you want a sedan/coupe.
Purchased in October 2016.
Great family car!!
Loving my Volkswagen Passat Alltrack. We bought it just before having a baby and it’s such a great family car. It’s comfortable and runs smoothly. Very spacious in the boot.
Purchased in August 2018.
Great car, no significant problems
I purchased in August 2017, new. Mine is build year 2017 and model year 2017. My km is now around 26k. I know this is not a high mileage but nonetheless I have had zero significant problems.
The only problems I have had so far:
- Creaky hinge on the drivers side (fixed in seconds at the dealership)
- Left back seat would not drop when pulling the lever from the boot. This was a simple problem of cable slipping out under the upholstery on the back seat. Again, fixed in seconds at the dealership (but has happened twice). You just pop it back in ...
Purchased in August 2017.
Terrible transmission Very expensive to fix
I had the Passat for 1 year and it was nothing but trouble from the start. Transmission problems, EPC lights coming on and other issues too. Costs an arm and a leg to fix and not all mechanics touch European cars and even auto-electricians shy away from VW's.
Interior is nice, with quality touches here and there but overall a very bad experience. Probably wont ever buy a VW or Audi in future.
Purchased in November 2018.
Nice car but fundamentally flawed
Our company bought a VW Passat Highline 2 Litre TDi from the dealership in 2013. The car ran beautifully, it was a pleasure to drive and is very economical. There have been issues with the car relating to the wheel speed sensors and rattles which were relatively minor. However it had serious problems early on.
About 3 months after the warranty period and with 40,000 Klms on the clock (the car has always been serviced as recommended) I noticed that the coolant was dropping over a period of about a week.
When I took it to the dealership, they ...
Purchased in October 2013 at Barloworld.
I will NEVER purchase another VW (Passat or sny VW for that matter)
I have driven my 2008 (2009 Upgrade) Diesel Passt 2.0TDI for about 9 years. Whilst 11 years old it has only 115,000 kms on the clock. It has done short city commuting with a couple of longer country drives every year. A few months ago as I was about to emabrk on a 450km journey, my oil pressure light illuminated (after 2kms of the journey). The alert stated to pull over and contact service. I did that. Car was towed to my service agent. Diagnosed eventually (after $1,800 cost) that the problem was that a hexagonal key that sits at the end of a ...part of the car called the balance module system had worn out. This hex key drives the whole oil pump system for the entire car. The balance module system is at the bottom of the engine and is a system that removes shudder from the car. The hex key simply wore out. The result, the whole balance module system needs to be repalced. About $4k. In addition without having the chance to stop any earlier on a main road safely the turbo has been affected. Total about $6k min. Uneconomic to fix. My mechanic has suggested tarde for a 2k min trade in or scrap value. The car is perfect otherwise. Fully serviced and maintained. The issue has never been raised with me, but evidence around the world indicates it is a well know design issue. Some Passat's have capacity to remove the balance module kit and replace the oil pump with a simple system, but my Passat does not fit this scenario. Evidence suggest more likley to occur about 200k kms but 115k. What a joke. By the way, contacted VW just to see what response would be. What a joke that was. So the car is rubbish and the value of the car is less than it might be anyhow because of VW's Dieselgate fiasco. Talk about double whammy. BE WARNED. Oh and the servicing costs are on the high side (naturally). I will stick with Korean. No expectation, full warranty. Who cares about Euro rubbish.
Purchased in March 2011 at Volvo dealership for $30,000.00.
Automatic transmission is a money pit
We owned our 2010 Passat station wagon 118TSI for five years. It had the DSG gearbox.
In summary, don't touch these cars, they're a disaster.
First issue was the engine consumed about 1 litre of engine oil every 2000km. And the recommended engine oil is quite expensive. We did just under 10,000km per year, so the car would consume 5 litres of oil, then need another 5 when it was time for its service.
Apparently this is normal as VW dealerships will to up your oil for free, but it's such a hassle to get to the dealership during the week, wait...in queue for a service adviser, and then wait for a mechanic to come out, that in the end we just bought our own oil. Then the DSG transmission is prone to failure. The control unit that is inside failed twice. It's $5,000 to replace, but because it's so common VW covers some of the cost even when the car was 4years out of warranty! The second time it failed, it damaged some of the selector forks as well, so the repair took 2 months and still cost us $2,500 even with VW contributing to the cost.
Purchased in July 2014 at AHG (Automotive Holdings Group) for $21,000.00.
Passat R-line, Luxurious
I use this Passat R-line sedan for work and for private use. It is very comfortable but most of all, very economical. I can get a 1000 km out of a tank of petrol.
I love the luxury package, the memory seat position, the stylish dashboard, the driver assist options, though at times it thinks it is smarter than I am and tries to make decisions for me, ie, changing lanes in traffi:, if the car thinks the other car is too close, it would try to stop you from moving to the other lane. However, once you are use to driving this smart car, you will get use to the intellect. It is stylish and a pleasure to drive.
Recently purchased the Passat R-Line wagon to carry our two bikes. This is the best car I have every owned, the comfort is just outstanding and the safety and mod cons is terrific. The car has a lot of space, more than the Tiguan we were going to purchase originally. This car has every luxury in it and is just a blast to drive, would highly recommend this vehicle. The only negatives are the Satnav leaves a bit to be desired but I just plug in my phone and use Google maps through Apple car play, fixes that issue and also the car does not have a DAB radio which is slightly annoying. Other than those two slight problems that car is amazing.
Good car to drive but had a few faults
The car was used for general family transport with a few long holiday trips, it was in daily use for 6 years but has since been sold early this year, it was serviced at the dealership according to the service book.
It had a number of issues, had to replace the thermostat at about 60000 k's because it would not warm up and the fan kept running. After this was fixed the engine block started leaking water (Fixed no charge although out of warranty)
Reversing camera failed as did the GPS system, quoted $7000.00 to fix this problem as it alegedly n...
A limousine like car with a smooth silent ride, a spacious interior and cavernous boot. An overall average of 7.2 ltr/km suggests economy rather than performance but it has surprising acceleration especially when overtaking. Fit and finish are excellent, well above others in the market of a similar price
BTW the car was cheaper in Australia than its equivalent in the UK or Germany! The car has been faultless so far at 50k with not even a rattle. We were so impressed that we bought the latest Polo as a second car
This car is the best car I ever owned
I bought 2013 Passat v6 4 motion 2 1/2 years ago .At the beginning I was heaving noises at timming chain Area,was Quoted at volks wagon $6000 to change it my mehanicar stripped it And everything looked brand new he replaced tensioner bolt for timing chain problem fixed
Never had any problems again
I am in love with it now, preformance is just amazing
Recommend to change engine oil every 5000 km
Questions & Answers
Would you buy an Passat 09 diesel variant? I know diesel gate and DSG disasters... just wanting anyone’s solid experience. Thanks
Sorry, but I have only had petrol engines, so no experience with diesel variants.
I currently have a 09 diesel that has done 190k. Fantastic car. There have been some minor issue like a sensor that went but it’s been a great car that has given us very few issues. I never got the patch for diesel gate done. Maybe why I like the car still
I own a VW Passat B6 diesel 2007. For the last year or more, I have had this strange shudder from 1200 to 1400 rpm. I have had the car scanned at VW and there is no error code. The shudder/vibration is present in neutral and felt when coasting to stop and the rpm drops to 1200 or when accelerating from stop and exactly from 1200 rpm to 1400 rpm. Beyond that range it is perfect. I have had the car looked at by the dealer, a Euro specialist and a Bosch service station. They all admit there is a shudder but cant identify the problem. The Euro guy thinks it may be the DMF but the VW dealer tells me that if it was the DMF, the noise would be far more audible and ruled it out. He reckons it is likely a injector or mechanical fuel pump issue. The car otherwise runs awesome. I have done 240K mostly drives between Wangaratta and Melbourne and before Sydney to Melbourne. I plan to drive it for as long as no major service issue props up, otherwise it is going to the wreckers. I'd never put a new DSG or spend any serious money on the car given its age and worth(lessness).
I had a similar problem "jerk" in 2007 passat tdi dsg6. Over time it got worse and at lights takeoff became quite embarrassing. Ended up being clutch packs and not mechatronics unit which mechanic said was 9 out of 10 times the problem. Second hand dsg6 fixed it for $2k. Other option was to rework my transmission at best anticipated minimum similar cost. That said an advisor in Germany (internet) suggested to me recently that siemens injectors can be spent around 160km, and at 160km upwards, an injector r and r and clean may eliminate future problems. I obtained a second set of used injectors and had them cleaned and reset for $60 each, and have them on standby in case. At roughly 20km/litre and my own 7500km servicing and parts from Denmark at 1/3 VW prices (including air freight), I love these cars and have had 2 x 2007 and will probably have a third given problems I researched in models from 2009-2013. Hope this helps. To "superior" unhelpful spectator comment, blow it out your ****. Good luck
I have noticed that my back top tail light remains on even when the car is turned off. I only notice it in the evening and at night.
I have a 2015 Volkswagen Pasat wagon. Is this a common issue? How can I resolve this?
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|Category||Sedans||Sedans||Wagons and Sedans||Wagons and Sedans|
|Transmission||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)|
|Wheels||17" Alloy||17" Alloy||17" Alloy||17" Alloy|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||6 L/100km||6 L/100km||6 L/100km||6 L/100km|
|Fuel Tank Capacity||66 L||59 L||59 L||59 L|
|Engine||4 Cylinder 1.8L||4 Cylinder 1.8L||4 Cylinder 1.8L||4 Cylinder 1.8L|
|Max Power||132kW @ 6200rpm||132kW @ 6200rpm||132kW @ 6200rpm||132kW @ 6200rpm|
|Max Torque||250Nm @ 1250-5000rpm||250Nm @ 1250-5000rpm||250Nm @ 1250-5000rpm||250Nm @ 1250-5000rpm|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Manufacturer Warranty||5 year(s)||3 year(s)||5 year(s)||5 year(s)|
|Release date||Jan 2015||Jan 2015||Jan 2015||Jan 2015|
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