Nice car but VW service is pathetic
I use my car as just the usual family car: to work, drop-off/collect my daughter from school and occasional trips. Work is less than 10 minutes away, school is 5, so I barely travel in terms of km. It's roomy, comfortable, looks good but the stereo could be better (but to be fair I don't have the premium speakers). It also tows nicely. I don't travel much on the weekends, and use the best products on keeping it as clean as possible. Overall I'd say it's a very nice car. However.....
My Alltrack had always been serviced at VW dealerships and the...
Bought the Passat CC in 2016 with 150,000kms on the clock (MY11model). I've had the car almost five years now and have added over a 100,000km and the car hasn't missed a beat. Being a coupe it's low to the ground and has a very sleek sporty stance. Interior wise there is standard VW form and finish with very supportive leather seats- which show no signs of stretching like some other leathers used by Merc, BMW etc. Room in the front is very good for my 6'3 frame and the two seats in the back are fine for the kids though due to the sweeping ro...of I wouldn't try baby seats if the kids are under 4 yrs. The infotainment has an older touch screen which is easy to navigate and a decent inbuilt navigation system. There is Bluetooth for phone calls which is excellent and instructions can be made via voice to Siri easily, including text messages. Unfortunately, Bluetooth for music is let down by the age of the system and music only comes through the right-hand speaker but luckily it takes SD cards and has 20GB built-in to compensate. Other features include adaptive suspension (Sport, Economy and Normal), heated front and rear seats, electrically adjusted seats (both front seats) and 3 program memory for the driver. Dual aircon up the front and rear air vents- both cold and hot are very good and the fan in unobtrusive. Safety-wise it had the standards of the day AEB, 4 wheel motion, a hold function (great in bumper to bumper traffic), auto wipers, auto lights (including auto cornering), front and back radar sensors( no camera, unfortunately) etc. Park assist, radar cruise, lane departure, blindspot monitoring and camera etc came with the 2013 refresh. On the road, the 3.6L V6 combined with the DSG is just superb. Plenty of power on tap- 220kw/350nm- for overtaking or getting out in front at the lights. There's a Sports function which holds the rev's a bit higher and auto upshifts but much later than the normal mode (set for the economy). There are also paddles and a manual function if you want a bit of spirited driving in the twisties- though it's more of a cruiser, to be honest. Whilst there is on occasion a slight hesitancy in first gear on occasion- a known DSG issue- being aware of it makes it easy to live with- though it is never an issue in sports mode or manual which is how I prefer to drive anyways. Fuel economy is about 11-12/100km city driving but I get 8.9L/100 average on the freeway (Melbourne). For a V6 and the output figures it has, I think this is quite acceptable, though there is a diesel motor with 130kw/380nm which apparently is fairly frugal by all reports. All in all, I've been very happy with the VW CC. Plenty of room in the front and back for the family, plenty of power, has been reliable and if serviced by an independent not too expensive either. If you need to go to VW it does get a bit more expensive, however, I've ensured all the big services are done there as they have easier access to parts and it gets a good clean in and out too! The car was discontinued in Australia in 2015 but is still available in other markets. I definitely recommend adding this vehicle to your shortlist if you want a sedan/coupe.
Purchased in October 2016.
Great family car!!
Loving my Volkswagen Passat Alltrack. We bought it just before having a baby and it’s such a great family car. It’s comfortable and runs smoothly. Very spacious in the boot.
Purchased in August 2018.
Great car, no significant problems
I purchased in August 2017, new. Mine is build year 2017 and model year 2017. My km is now around 26k. I know this is not a high mileage but nonetheless I have had zero significant problems.
The only problems I have had so far:
- Creaky hinge on the drivers side (fixed in seconds at the dealership)
- Left back seat would not drop when pulling the lever from the boot. This was a simple problem of cable slipping out under the upholstery on the back seat. Again, fixed in seconds at the dealership (but has happened twice). You just pop it back in ...
Purchased in August 2017.
Terrible transmission Very expensive to fix
I had the Passat for 1 year and it was nothing but trouble from the start. Transmission problems, EPC lights coming on and other issues too. Costs an arm and a leg to fix and not all mechanics touch European cars and even auto-electricians shy away from VW's.
Interior is nice, with quality touches here and there but overall a very bad experience. Probably wont ever buy a VW or Audi in future.
Purchased in November 2018.
Nice car but fundamentally flawed
Our company bought a VW Passat Highline 2 Litre TDi from the dealership in 2013. The car ran beautifully, it was a pleasure to drive and is very economical. There have been issues with the car relating to the wheel speed sensors and rattles which were relatively minor. However it had serious problems early on.
About 3 months after the warranty period and with 40,000 Klms on the clock (the car has always been serviced as recommended) I noticed that the coolant was dropping over a period of about a week.
When I took it to the dealership, they ...
I will NEVER purchase another VW (Passat or sny VW for that matter)
I have driven my 2008 (2009 Upgrade) Diesel Passt 2.0TDI for about 9 years. Whilst 11 years old it has only 115,000 kms on the clock. It has done short city commuting with a couple of longer country drives every year. A few months ago as I was about to emabrk on a 450km journey, my oil pressure light illuminated (after 2kms of the journey). The alert stated to pull over and contact service. I did that. Car was towed to my service agent. Diagnosed eventually (after $1,800 cost) that the problem was that a hexagonal key that sits at the end of a ...part of the car called the balance module system had worn out. This hex key drives the whole oil pump system for the entire car. The balance module system is at the bottom of the engine and is a system that removes shudder from the car. The hex key simply wore out. The result, the whole balance module system needs to be repalced. About $4k. In addition without having the chance to stop any earlier on a main road safely the turbo has been affected. Total about $6k min. Uneconomic to fix. My mechanic has suggested tarde for a 2k min trade in or scrap value. The car is perfect otherwise. Fully serviced and maintained. The issue has never been raised with me, but evidence around the world indicates it is a well know design issue. Some Passat's have capacity to remove the balance module kit and replace the oil pump with a simple system, but my Passat does not fit this scenario. Evidence suggest more likley to occur about 200k kms but 115k. What a joke. By the way, contacted VW just to see what response would be. What a joke that was. So the car is rubbish and the value of the car is less than it might be anyhow because of VW's Dieselgate fiasco. Talk about double whammy. BE WARNED. Oh and the servicing costs are on the high side (naturally). I will stick with Korean. No expectation, full warranty. Who cares about Euro rubbish.
Purchased in March 2011 at Volvo dealership for A$30,000.00.
Automatic transmission is a money pit
We owned our 2010 Passat station wagon 118TSI for five years. It had the DSG gearbox.
In summary, don't touch these cars, they're a disaster.
First issue was the engine consumed about 1 litre of engine oil every 2000km. And the recommended engine oil is quite expensive. We did just under 10,000km per year, so the car would consume 5 litres of oil, then need another 5 when it was time for its service.
Apparently this is normal as VW dealerships will to up your oil for free, but it's such a hassle to get to the dealership during the week, wait...in queue for a service adviser, and then wait for a mechanic to come out, that in the end we just bought our own oil. Then the DSG transmission is prone to failure. The control unit that is inside failed twice. It's $5,000 to replace, but because it's so common VW covers some of the cost even when the car was 4years out of warranty! The second time it failed, it damaged some of the selector forks as well, so the repair took 2 months and still cost us $2,500 even with VW contributing to the cost.
- B8 MK7 Sedan 206TSI R-Line (2016-2018)
- Verified purchase
Passat R-line, Luxurious
I use this Passat R-line sedan for work and for private use. It is very comfortable but most of all, very economical. I can get a 1000 km out of a tank of petrol.
I love the luxury package, the memory seat position, the stylish dashboard, the driver assist options, though at times it thinks it is smarter than I am and tries to make decisions for me, ie, changing lanes in traffi:, if the car thinks the other car is too close, it would try to stop you from moving to the other lane. However, once you are use to driving this smart car, you will get use to the intellect. It is stylish and a pleasure to drive.
Recently purchased the Passat R-Line wagon to carry our two bikes. This is the best car I have every owned, the comfort is just outstanding and the safety and mod cons is terrific. The car has a lot of space, more than the Tiguan we were going to purchase originally. This car has every luxury in it and is just a blast to drive, would highly recommend this vehicle. The only negatives are the Satnav leaves a bit to be desired but I just plug in my phone and use Google maps through Apple car play, fixes that issue and also the car does not have a DAB radio which is slightly annoying. Other than those two slight problems that car is amazing.
Good car to drive but had a few faults
The car was used for general family transport with a few long holiday trips, it was in daily use for 6 years but has since been sold early this year, it was serviced at the dealership according to the service book.
It had a number of issues, had to replace the thermostat at about 60000 k's because it would not warm up and the fan kept running. After this was fixed the engine block started leaking water (Fixed no charge although out of warranty)
Reversing camera failed as did the GPS system, quoted $7000.00 to fix this problem as it alegedly n...
A limousine like car with a smooth silent ride, a spacious interior and cavernous boot. An overall average of 7.2 ltr/km suggests economy rather than performance but it has surprising acceleration especially when overtaking. Fit and finish are excellent, well above others in the market of a similar price
BTW the car was cheaper in Australia than its equivalent in the UK or Germany! The car has been faultless so far at 50k with not even a rattle. We were so impressed that we bought the latest Polo as a second car
This car is the best car I ever owned
I bought 2013 Passat v6 4 motion 2 1/2 years ago .At the beginning I was heaving noises at timming chain Area,was Quoted at volks wagon $6000 to change it my mehanicar stripped it And everything looked brand new he replaced tensioner bolt for timing chain problem fixed
Never had any problems again
I am in love with it now, preformance is just amazing
Recommend to change engine oil every 5000 km
When going this car drives well and I'm happy with fuel consumption, trouble is the mechanical issues.
We bought this car secondhand 11 months ago for $8000 and so far it has cost over $7000 in repairs. Timing belt (we were lied to about it being done, so our fault). When the timing belt is changed the oil pressure pump balance shaft should be replaced as it is made of mild steel, ours wasn't as the mechanic claims he didn't know about it, we didn't either but is an inherant issue. Because the balance shaft wasn't changed we lost all oil pres...
Not Reliable Emission Software Downgrade the performance
Very impressive drive, very enjoyable car overall with great power and economy, unfortunately the reliability is not there.
Our car was purchased in 2009 and it was one of model build in Germany and I was happy as I was expecting the German quality and reliability but it was anything but.
We have before an old Mitsubishi Galant 20 years old with over 180000KM on the clock and it was running perfect bit heavy on the petrol but never missed a bit, but we wanted a more safe car with Airbags, ABS etc and also a reliable car as my wife was preg...nant with our second child. Just to cut the story short, we have replaced under warranty, Engine Body Throttle, The turbo was nearly replaced at 20.000Km as it was leaking oil and after more than 6 trips to the dealer it was finally fixed, electronic brake replaced as many time we got stranded for up to 10 minutes in various places including Bunnings car park we were unable to leave. After warranty at 50.000Km front ball bearings replaced $1200, I told the guys at the dealers common ball bearing on the wheels should be the last thing to go on the car not the first thing, Oxygen sensor replaced $900, one key stop working $600 as we did not need the actual key inside the remote as that one would cost more, numerous airbag light resets at the dealer @60 each and now after the emission software DOWNGRADE which was done more than a year ago it really destroy the joy of the car. The car performance is terrible, we lost the torque on the low revs, the engine was running on turbo and the car was picking up and go only at revs above 3000/min, with no torque, it feel like we have a permanent trailer behind our car, les responsive on the gas pedal and the car engine was more noisier having a loud pitch annoying diesel sound and the most annoying thing it was the shaking when at constant speed, you have to accelerate and the car was recovering from that. After many complains to VW Australia, consumer affairs, and more than 12 trips back to the dealer we were told that our car is same like any other cars and no code faults in the system we were left very disappointing and frustrating, one day when my wife was driving the car under acceleration the car engine stall while driving. A new software was installed finally and the car is better but it is not how it used to be and probably will never be, very disappointing with all the experience. Our next car will be a Japanese car.
Amazing car VW PassatCC
Vw Passat cc is the amazing car to drive very very reliable and very efficient on full Diesel engines sound is very low very comfortable full lather interior wonderful to drive very powerful full luxury features heated seats low maintenance running cost is very low My personal experience is highly recommended
- B8 MK7 Wagon 132TSI (2015-2020)
- Verified purchase
Coming from a 12 year old Honda accord I drove just about every car out there in trying to find the perfect upgrade. I eventually drove my Passat Wagon and it was perfect. Ticked all the boxes and was a standout compared to the others. It was zippy and no whining noise when changing gears at any speed, quiet as, so smooth a ride, it feels like it is gliding along. It was the entry level 132 TSI 1.8 Turbo auto. I opted for the advanced driving package as didn't want the Leather seats and Sun roof in the Comfortline model. One thing I noticed was...some vibration in the front seats just under the knees but fiddled with the seat settings and seemed to resolve that one. Only had it 3.5 weeks and done 1423 klm and now have a squeak in the drivers seat as your body moves eg when turning a corner, going round aroundabout. I did have an issue with my trailer lights not working and the dealer had a play. Not sure if they did anything but concluded that if I plug it in, turn on car and wait about a minute the lights will then work albeit with a warning light on the dash. It sounded a bit odd but that is exactly what happens and did again today. Still seems odd but I can live with it. The car is very comfortable, very easy to drive, has the safety features you now can get in most cars, Has plenty of legroom and a boot space you could almost sleep in, well a kid could and that is without folding down the back seats. I have only 3 trips of around 200klms but just find it a great driving experience. It takes about 1500klms to wear in I was told with the economy improving as it gets its act together. I have had it showing 7.6l/100klm around town but seems to settle around 8.x on trips so far. Not sure how accurate the readings really are as haven't done enough klms yet. With 15,000klms or 12mths between each service I thought that was a pretty reasonable running cost combined the expected cost/100klms to improve as I tick over a few more. This is the petrol version as drove a diesel and thought that was real noisy, sluggish and decided not for me. I would recommend you at least test the PASSAT based on my experience so far.
- B8 MK7 Wagon 132TSI Comfortline (2015-2020)
- Verified purchase
Tech, comfort, economy
You would love the driving experience, I do mean that on the highway, over 60kph; the gearbox is still a little bit worried me, as it is running not smooth in gear 1 and 2 under 40kph. But other than that, Passat is a perfect car for the family, I am having a B8 Passat Wagon TSI Comfortline. I love it so much (as mentioned, a little bit worried about the gearbox - DSG 7 speed.) 16500km, average petrol consumption: 8L per 100km; carplay, andrio auto; full safety features. btw auto adjustment seat for driver only. lol
I am a international student studying in Australia from 2016. The reason I chose VW is that i believe both the quality and appearance, as well as the driving experience in German auto brands.
The car is so quite and steady wherever places i drive both including the country roads or high way. The leg room is wonderful and it is quiet fuel efficiency on the highway.
The best car I’ve ever driven, german engenering, what can I say
Very comfortable, materials not cheap, very precise vehicle, joyable ride, like from not to distant future, spacious enterior, desing very beautiful and very functional with boot bigger than expected engine power even though being diesel is very powerful and yet so economical that is mind blowing so in conclusion one of the best cars in the world
Questions & Answers
I have noticed that my back top tail light remains on even when the car is turned off. I only notice it in the evening and at night.
I have a 2015 Volkswagen Pasat wagon. Is this a common issue? How can I resolve this?
There are four sliding plastic covered comma shaped cavities above back doors and wagon windows. What are they for??
I have a Volkswagen Passat 2.0 diesel in 2016 The car turns off after a morning drive and after a second drive is a regular worker someone has an idea?
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