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Walkers Moving & Storage

Walkers Moving & Storage

 Verified
Walkers Moving & Storage
4.3

75 reviews

Positive vs Negative
80%20%
Rates and Fees
4.0
Job Satisfaction ?
4.2
Timeliness
4.2
4 Eddie  · Good – Four bed house, Interstate, incl pets, all good, very happy with overall service. Pick and delivery timing was spot on.
5 Jose  · Fantastic service – Moving short distance, but from unit to unit. Everything went according to plan. Exceeded expectations. Happy. Thank you very much.
5 Caz  · Excellent end to end service – 2 bedroom apartment interstate to another 2 bedroom apartment. Everything was on time and even held in storage for 2 weeks.

Positive reviews

Emma
EmmaQLD
  Verified QLD, Brisbane

Friendly and efficient. So glad I went with Walkers – From my first enquiry, everyone that I dealt with at walkers was very helpful and obviously experienced. The removalist guys were efficient but still careful with my things which made my move as close to stress-free as I could hope for. Thank you so much!

karen b.
karen b.QLD
  Verified QLD, Brisbane

Excellent Service – I would like to commend Walkers on their outstanding choice in Removalist staff. Not only were they professional, efficient, cooperative, courteous and friendly but they were just downright decent people. I highly recommended Walkers to Chris Jones of Toll when he stopped by yesterday. A big thank you from me to Jesse, Rob, Karen, Val, Josh… Read more

and Harley for their outstanding work over the last 2 days. It's been a pleasure meeting you all...and I sincerely hope, I get you again for our next removal.

Angela
AngelaNSW3 posts
  Verified NSW, Sydney

A good move – I contacted Walkers because I wanted my wooden furniture handled carefully in the move - a dozen pieces in all. The removalists exceeded my expectations - Bryce and Mark were a combination of strength and elegance, and there was zero damage to my stuff.

Negative reviews

George S.
George S.NSW
  Verified NSW, Sydney

Walkers Buyer Beware – Moved small one bedda from one part of Sydney to another a sales rep took my call and seemed ethical but turned out to be a anything but. The reps work from home not knowing what is going on and each different rep provided a different quote, no two said the same price. It was shocking, confusing. I was not told who was doing what or when I was… Read more

not given a contact number only the run around. Walkers took advantage of my vulnerability, I was left in limbo without an accurate amount as to the upfront charges. I had no clue my things were going to go by rail, nor about the add ons & ons I was grossly overcharged for months of storage none of which just less than one month. I couldnt wait to get my stuff out of their aura. The sales rep was so defensive. I ended up paying almost $7,000 if not they said they would not release my small load. I was charged on the space I used and the storage time. The communication was unprofessional. New person each time, it was like a revolving door. Walkers only want money not the responsibility. I should have read the reviews of Walkers Move & Storage before handing them my card. Live and learn My expensive lesson. Buyer beware.

Laura
Laura
  Verified Walkers Moving & Storage

Went from good to bad – We used Walkers to move our family interstate from Sydney. [name removed] did a good job selling her company's services and the movers themselves were nice guys, but that's where it ended. Communication was abysmal and invoices demanding payment were emailed on the due date. The final credit card payment was done without our permission, totalling… Read more

several thousand dollars. Emails about goods damaged by the movers and enquiries about when we would be refunded for the unused boxes supplied by Walkers went unanswered. No one ever seemed to know what was happening when we called up either, and the people that we needed to speak to were often away from the office. Overall, this was a great disappointment that could have been overcome with better communication and organisation.

Michael
MichaelWA3 posts
  Verified Walkers Moving & Storage

Damaged goods and bad communication – Logistics for a move of 2 crates from tasmania to western australia. Goods where damaged due to the mishandling of the crates. Crates contained outboard motors and the engines where damaged. This freight company also would not continue the service and I was forced to travel 1100 km round trip to collect. They offered a refund for the final leg but… Read more

as yet have received nothing. The customer service is so good they wont answer emails so court action is the next move. Take my advice and steer clear. They are only after your coin and not concerned with anything but that.

Walkers Moving & Storage
Walkers Moving & Storage    

We at Walkers Moving & Storage Pty Ltd… Read more (+1 reply)

Recent reviews

Kat F.
Kat F.
  Verified NSW, Sydney

Professional movers with great attitudes – Walkers were excellent throughout the whole moving process. Timely correspondence. Friendly staff including guys on the ground. 100% would utilise again and would 100% recommend. 4 bed house with narrow doors and 4 levels and they achieved it relatively easy!

Dallys
Dallys
  Verified QLD, Brisbane

100% happy with Walkers experience – We had a moderate amount of furniture and household goods to store for 2 weeks as we had just sold our home. From my first contact with Walkers I was very impressed with their professional and friendly staff, we were kept informed all the way and the crew turned up exactly the time they said. They were very efficient and helpful and took upmost… Read more

care in handling our belongings they made the whole process stress free, the same was the case when the bought our furniture to our new address. I most certainly have no hesitation in recommending Walkers to anyone , Thank you all so much!

Lynette
LynetteQLD
  Verified QLD, Brisbane

Exceeded our Expectations – It doesn't seem like that long ago that Walkers helped us to pack up our art collection and send it off to be stored in your facility. Four and a half years later we were finally in a position to have it retrieved! Charles and Mellacai drove the art up from Brisbane to the Sunshine Coast hinterland and gently helped to unpack and unwrap all the… Read more

pieces. I would just like to say that the art, all 21 large pieces, was in immaculate condition, exceeding all expectations. The considerate and capable assistance of your team is to be commended and the condition of the art belies the manner in which you stored it for so long. Thank you Warren and your team for all your efforts and we are more than extremely happy with the services you provided.

N Shariff
N Shariff3 posts
  Verified QLD, Brisbane

Very professional, prompt, nothing was a problem! – *great, start to end moving service - they did it all *the team were professional, well organised and friendly *they really took the stress out of moving house! Keep up the great work!

Zacky K
Zacky KSA
  Verified NSW, Sydney

Professional service from start to finish – Organised move from Sydney to Melbourne - 1 bedroom appartment. All this was done via phone from adelaide ( that's where I live) everything was taken care of, packing boxes delivered the day before as requested, insurance organised, packing blankets supplied and truck arrived on time for pick up, Friday morning at 8am - boys were great! Delivery… Read more

on Thursday afternoon in Melbourne. Price very competitive, customer service fantastic ( I'm sure I called 15 times) highly recommend, will use again

Charlotte N
Charlotte NNSW
  Verified NSW, Sydney

Couldn't be more helpful! – I only needed some large pieces of furniture moved around my home, but it was too big a job to do ourselves. Walkers were brilliant, the booking was easy and quick and the guys who came to move the furniture couldn't have been more helpful. Would definitely recommend!

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David P
David P
  Verified Walkers Moving & Storage

Professional from start to finish – Moving house can be stressful, but dealing Walkers was very easy. From my initial telephone enquiry to the final delivery, everyone I dealt with was professional, polite and reliable. I have had good value for money, and I would recommend Walkers to anyone.

Spindles
Spindles
  Verified Walkers Moving & Storage

That was easy! – With moving house being one of the most stressful times anyone can experience, it was wonderful to have Walkers on your side. With their professionalism from the first point of contact to moving day, the friendly staff put your mind at rest with their eye for detail. We moved from a 3 bedroom house with narrow access in parts which meant some of… Read more

the white goods were difficult to move to the truck. Our new house was an hours drive away and after a long and tiring day it ended with all positives. Only one glitch was a tv box was left off the truck initially so the truck had to return to the depot to collect before the truck could be loaded, which delayed commencement but the staff were apologetic and soon we were back on track. Overall we were extremely satisfied with our experience and would highly recommend Walkers to anyone moving house.

casey44au
casey44au2 posts
  Verified Walkers Moving & Storage

A superb relocation! – Dear Warren Robyn and I wish to congratulate and thank Walker Removals and you personally for the seamless and problem-free relocation over 200km and 3 days. We appreciate that it was an exceptionally difficult job with well over 300 boxes of goods, many of them heavy, and several large pieces of furniture that had to be negotiated through… Read more

reversing stairs at both ends. The removalists who carried out the work at both ends were quite extraordinary. They negotiated all difficulties with imagination and good humour and their non-stop work rate was inspirational... although tiring to watch! You can rightly be proud of the way they worked, and they did so with continuous courtesy and cheerfulness. I’m sure it will come as no surprise to learn that we had no losses, no breakages and no damage.

Our recommendation for Walker Removals is unequivocal, the strongest possible.

With our heartfelt thanks and kind regards, Ken and Robyn

Tony
TonyNSW3 posts
  Verified Walkers Moving & Storage

Stress free move – We employed the services of the team at Walkers for a Sydney metro move also utilizing their storage facility. From quote to the final delivery and unpacking was handled with the utmost professionalism and expertise. The staff’s manner and understanding of our needs was second to none. The pack, move and unpack took three full days and it… Read more

was a joy to see the team each day as they helped us through. We cannot speak highly enough of the delivery guys led by Aaron who went over and above in getting us set up as a family in our new location.

We will be employing them again in 9-12mths time after we finalize our build and can’t wait to see them all again!!

James M
James MQLD19 posts
  Verified Walkers Moving & Storage

Hassle free professional removalists – We moved from western Sydney to northern Brisbane with the usual 3 bed, 2 lounge, double garage furniture with a lot of toolboxes, garden furniture etc. The boys came on appointed day and packed everything up and into small shipping container, 20 foot I think. I don't know how they managed to fit it all in and without any damage including our 50"… Read more

plasma TV. We drove up to Brisbane and it was delivered on the appointed day from the rail yard and all unpacked into the the appropriate rooms of our two-storey house and all packaging taken away. Very impressed. There were no hassles at all.

smidge
smidge
  Verified Walkers Moving & Storage

Pressure was off – We had a four bedroom house with two living areas. We moved to the country. The removalists had everything under control and the move was all on time. We would highly recommend Walkers for your move and we would definitely use Walkers again.

georg
georg
  Verified Walkers Moving & Storage

Stay away – Charged me for a small commercial move but treated like DIY project with huge implications from my end as they failed to remove all items out of shop into a shop. I relied on positive reviews, their AFRA membership and flashy website to employ them but they failed miserably and cost me and my business $$. Don't pay in advance and best to look… Read more

elsewhere if you cannot afford delays. They fail to admit and take ownership of their stuff up. Unethical company and should be under investigation.

Michelle B
Michelle BQLD
  Verified Walkers Moving & Storage

Moving Home – We were so impressed with Walkers. Juliette came to give us a quote. She was so professional, friendly and kind. We went from a three bedroom unit in Sydney to a three bedroom house in the Gold Coast. The packing crew were tidy, quick and efficient. The uplift went smoothly and everything was delivered on time. The crew unpacking were happy to put everything where we wanted it. I’d definitely recommend Walkers Moving & Storage.

Ken
Ken2 posts
  Verified Walkers Moving & Storage

Great customer service at the storage depot in Sydney – We needed to get things out of storage and Walkers gave a very friendly and personal service. They’ve been consistently good with communication.

Furniture Removalists

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Dana
DanaQLD5 posts
  Verified Walkers Moving & Storage

Excellent service – This is the second time I am using Walkers to move my furniture interstate as I was so pleased with their initial service that I didn't bother with seeking another removalist. On the first move, I found the employees were very professional, careful not to damage the walls as they move items out of the home and explained to me exactly how they… Read more

pack all items. The goods were delivered all intact, nothing was broken or scratched. Ten years later I contacted Walkers again and the same staff is still there and the service is just as good. It says something if staff stay that long, it must be a good place to work. So far everything is going well and the second container will go much later than the first.

Amit
Amit
  Verified Walkers Moving & Storage

Amazing Service – Moving a 2 Bedroom house from the Central Coast to Sydney The all team was so knowledgeable, approachable, personable, endlessly patient, painless and straightforward.

Amber S
Amber S
  Verified Walkers Moving & Storage

Amazing Service – We moved from a 4 bedroom house interstate to a rental property till our place is built and will use Walkers again for our next move into our new house. Walkers were extremely professional and made our move so easy and enjoyable. Nothing was an issue. I would highly recommend Walkers to everyone.

Vicky
Vicky
  Verified Walkers Moving & Storage

Professional friendly service – Move from terrace house to a unit in the same suburb so short distance. Punctual starting and finishing. There was a delay between leaving one place and moving to the next but not the fault of Walkers who accommodated the last minute change.  Show reply

Sinta
SintaNSW15 posts
  Verified Walkers Moving & Storage

Good Removalists – We are a family with two young kids who moved from an apartment in Sydney to a townhouse in Melbourne, in January, which is a peak period. We had approx 50 boxes plus appliances and furniture. We heard of Walkers thru a flyer they left in our mailbox, and their GM came by to give us a quote and walk us through the process. This meeting was very… Read more ·  1

helpful. Their quote was more competitive than another removalist, though we did not actively canvas with other companies.

The deposit and payment terms were clear, and I received prompt replies. The pickup was smooth, and the movers were very capable and polite, especially considering our apartment was a walk-up (second floor). We did not request them to pack anything, but the wrapping of furniture and mattresses was part of the package. The primary reason why I am not giving 5 stars is there was no inventory done during the pickup. (We were very tired from packing and forgot to ask.)

We requested them to hold our items in storage while we looked for a new rental. The removalists who delivered our items were with another company (I coordinated with them directly, after referral from Walkers). They were also capable and polite.

Overall good experience.

Edmund McCombs
Edmund McCombs2 posts
  Verified Walkers Moving & Storage

Overall a Disappointment – My move was a 1 bedroom apartment in which I packed it all myself, loaded it by the door and even sold multiple items after the quote. I was told, verbally, by [name removed] that the quote would be amended and costs reduced. This never came through and then I was offered a $45 dollar discount on $1300 that I paid for my move (this did include 4… Read more

weeks of storage at $30 per week).

The guys who came to do the initial remove were kind and did a good job. The guys who dropped it off, I was not present for but they didn't put things back together (which was a part of the package). So, I had to sleep on an air bed for 3 days waiting for them to send someone out.

I have to tell you, I feel bamboozled and hurt by this company. They knew that I was in a predicament in which I needed to move quickly before a long holiday and took advantage of it and I am appalled. I won't give them 1 star because there seem to be a few good seeds there, but I would NEVER use or recommend them to anyone ever.

They also did charge my credit card for the second half of payment without consulting me and actually did it knowing I was overseas and DAYS before final delivery. Dodgy, dodgy!

FMC
FMCVIC5 posts
  Verified Walkers Moving & Storage

Excellent Service – From the first phone call for a quote to pick up and move to Victoria, Walkers office staff and the guys who came and picked up our three bed contents, were very helpful efficient, and friendly. Highly recommend Walkers.

Dean
DeanNSW3 posts
  Verified Walkers Moving & Storage

Very smooth, very reliable movers – Large 3BD apartment move based on hourly rate from Sydney CBD to Surry Hills. Move started and finished on time . Here is an email I sent to Owner the day after move; "​Hi Juliette Move went very smoothly. I was provided a great crew. Gary was steady and unflapable and the thai boys were dynamos. Thanks for making a really painful process somewhat bearable.​"  Show reply

Jenny
Jenny
  Verified Walkers Moving & Storage

They’re a great mob – We had to move a three bedroom house 400kms and we did it with Walkers. The team was very efficient,hard working,friendly and polite. We would throughly recommend Walkers if you are moving House.  Show reply

Steve
Steve
  Verified Walkers Moving & Storage

My move was a pleasant experience – I moved from a large 50 square house to a 3 bedroom unit up 4 half flights of stairs. Access at the pick up point was excellent, however access at the unit was not so good and it was really hot and humid weather and of course the rain bucketed down towards the end of the move. I apologised to the guys about the stairs and they did not once… Read more ·  1

complain and just took it in their stride. They said to me it's just part of their job. Their attitude was amazing!

I had no damages and when I wanted to buy their lunch they refused to let me and insisted on paying for their own food and drinks. Next time I move I will be requesting the same guys from Walkers do my move!

An amazing job well done by 2 professional removalists. Thank you!

Kim
Kim5 posts
  Verified Walkers Moving & Storage

Great service and well priced – We moved with walkers twice in less than a year while we were building our new home, they were fast efficient and well priced. Nothing got damaged in either move and the movers on the day were very polite and friendly. The office staff were also great, we would definitely recommend walkers to family and friends.  Show reply

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