Wangara Motors

In short, Terrible, THEY DO NOT DO ANY SAFETY OR ANY CHECKS, THEY PUT CARS ON SALES FLOOR AS IS, this is a statement directly from one of the staff members if they had said that before we purchases, I would have walked away, will never buy from this car yard again. only do something when forced will put your and your family's life at risk to safe… Read more

a dollar, I would rather walk then buy another car from this place.

salesperson was friendly and said everything she needed to, to make the sale including saying the car was in A1 condition

we bought a Ute to tow our camper trailer to Kalberri about a 1300KM round trip with the family. when we looked at the car it wasn't to bad it had everything we wanted and it was described to use as in A1 condition. we found AC wasn't working, fan only worked on High and A coolant warning light was on the dash. which were supposed to be fixed before we pick it up. Mrs. picked it up and on the way home she noted the AC wasn't working correctly only blowing cold air on drivers side and the fan was still squeaking as it was the weekend I decided to call them Monday. I proceeded to drive it and put in a full tank of fuel which showed it had a hole in the tank. I messaged them and called them on Monday which was just Before new year.

we organised to drop it off tuesday morning with the following problems to be sorted AC, Fan, Fuel leak on the tank and Fuel filter, we were set to travel to Kalberri on Friday morning, they said we can pick it up on wednesday without of ANY repairs being done as there wasn't enough time to fix them. we said we would rather Higher a car than to take that on the trip.

we came back from the trip on the 7th Jan on the 9th of jan I got a phone call in the morning saying "The car will be ready for pickup 10th the AC guy will be fixing AC and fan around lunch time" we then recieved another call on the 9th in the afternoon someone else saying "the car will be ready for pickup today the mechanic will drop it off in about an hour and he doesn't know whats happening with the AC or FAN but we can pick it up anyway" I said ok and ignored it as I wasn't going to pick it up if the AC hadn't been done.

we then got a call on the 10th saying the AC and fan would be fixed around 3pm and it should be ready for pickup around 5pm. we gone to pick it up all seemed well enough noted out of the full tank that was drop off (120L) only a quarter was left was told by the person in attending that no one else was here and he wouldn't be able to do anything tonight. got home to see the fuel leak on the filter was not sorted and the Fan was now working but the AC was still only blowing cold air on the drivers side.

Then the Transmission started to slip and the Brakes Failed after having driven 500Ks since its been purchased that is a little short of the 1300km we would have driven it which means while going through the hills before getting to Kalberri we would have had no brakes while towing a 2T camper trailer.

I proceeded to contact the Consumer protection which stands firm on that the car yard should be getting it towed and fixing all Issues as per the consumer protection Guarantee. which stats the car needs to be ROADWORTHY, needs to be SAFE, Acceptable Quality, fit for its Purpose, match the description,

I contacted the Yard and told them what's going on including I contacted Consumer protection. They offered to fix all issues but not the brakes as they called it wear item. I had the brakes done, then dropped the car off and everything else was fixed. so they say I have yet to see proof of anything they say was done. there is no photo's no invoices from the mechanic.

I had the car checked with a computer the car has 11 fault codes 5 active phones which includes the coolant system and the ABS, EBS and traction control, which my mechanic is currently checking.

besides the fault codes that are being looked into, oil leaks, brake failure, transmission slipping, bold spare tire, no High beam. I would have expected these issues from a car costing $8000 not $15000. what this car yard has shown me they will do nothing unless forced to they will put your life and your families life at risk to safe a Dollar.

If you do decide to buy make sure you get it checked by an external mechanic.

Bought a new vehicle from MG Wangara, had the pleasure of working with Bill to seal this deal. Bill was the ultimate professional, the buying experience was speedy and efficient....thanks Bill for all your help, much appreciated. Cheers Barney Show details

Buying my new car – Dealt with the New Car Sales Manager, Anthony, who could not have been more helpful in finding my ideal car at a great price. He was a pleasure to deal with, not pushy like other Dealerships that I had visited. Great experience and very happy Customer. Trish Horne.

Positive experience – Very friendly, professional customer service from everyone, in particular Carlos who was not pushy at all especially when I got cold feet for a minute. I appreciate his patience. Show details

Excellent Service – Excellent service by Owen Waite Wangara MG - I have just purchased an MG ZS from Wangara MG. Owen was extremely helpful, professional, very friendly, and lovely to deal with. I am very happy to recommend him. Show details

Didn't buy the car - but still impressed with service and integrity – So short version. We put a deposit on a used vehicle but, after a MV inspection, it proved to have issues, so we didn't progress with the sale. So we didn't end up buying a car from Wangara Motors. However, this is why I am still giving them 5 stars. Daniel - the salesperson - was a pleasure to deal with every step of the way. He: Did not put us… Read more

under any pressure at any point. Suggested we get a MV inspections for piece of mind. Recommended four different MV inspection businesses (turned out the one we used was excellent). When there was an issue with the car, did not try to still push us into buying it. Organised to get our deposit back within 24 hrs. He was also just a nice genuine guy.

Excellent Service – I had my vehicle serviced on the 20 May for the 20 000km. Once again, the service i have received from Mason and Bonnie was fantastic and Wendy who assisted me telephonically was patient, helpful and very friendly. I really appreciate these people so much being caring, committed to their work, professional, friendly and helpful. I am a very happy… Read more

customer and can with ease refer anyone to your service department. Thank you, guys, for always welcoming me with such friendly happy faces. Keep up your good work. I have referred our friend to have his vehicle serviced there as well knowing that he will receive the exact same treatment. You are the BEST.

Kind regards Karin de Lange

Salesman of the year? – I have just purchased an MG ZS from Wangara MG. From past experience I dread car salesmen but found Carlos Burger lovely to deal with. Very clear and helpful with no pressure. Everything done correctly and on time. I'm very happy with the car.

Warning – warning ⚠️ about 2months ago I bought a car, then next day I realized that touch screen is not working, contacted the dealer,he made a promise that he will get it fixed although radios do not come under warranty, which I was not made aware before buying car. Then later dealer stopped taking my call. now there is issues with engine. I was told… Read more

that car will go with 3 months warranty, upon calling I was told that car had only one month warranty,now warranty has been expired. Such a pathetic experience with Wangar Motors, I will not recommend anyone to go there.

Just Perfect – Wow I was quite nervous but felt so relaxed as soon as I met Carlos, very patient, polite and didn't treat me like an old granny!! He was able to answer all my questions, even the stupid ones! Thank you so much Carlos for making everything perfect. Show details

MG ZS purchase – Very friendly and organised staff who made my purchasing experience stress free. Thanks to Ralph and Louise and Tegan. Show details

Car purchase – Purchased a vehicle from Kristen. She was amazing, kept me informed through the entire process. Had the unfortunate situation when the coolant hose came away a week later. She was straight on it and had a mechanic there asap and lent me a loan car until ready. Highly recommend Kristen and Wangara Motors !! Show details

Excellent service from Anthony - MG Wangara – Bought an MG ZST from Anthony (new car sales rep) at MG Wangara and the service he provided was excellent. He kept me regularly informed of when the vehicle was due in and as soon as it arrived, everything was perfect. I liked the vehicle that much, that I agreed with him to give me the same deal on a 2nd vehicle (in silver) for my wife (surprise… Read more

for our 25th wedding anniversary.) Again he kept me regularly informed while everything was on back order and then helped me to surprise my wife when we picked it up, by uncovering the car that had a nice note in the window wishing my wife Mel a happy 25th wedding anniversary (she thought we were going there just so we could get her old car valued, in case we wanted to do a part ex in the near furture). Anthony went above and beyond and was fantastic...such a nice guy to deal with!

Great assistance from Ralph – I am very grateful of the great assistance Ralph of MG Wangara gave me, particularly as I was entering the differing era of an electric car ... the Australian start down the path of returning to the late 1800s, early 1900s when a third of all cars in the USA were electric cars Show details

Car broke after 2nd day of purchase - Thanks - no really, thanks?!!?! – Non functional car sitting in my driveway - little to no contact from the sales team - manager - or who ever. 2nd day after purchase had problems - broke down - had to get towed home. Dodgy as - Scared to come to any arrangement - Consumer affairs COMPLAINT LODGED. Game on Show details

Unprofessional Customer Service – Car broke down 2 days after purchasing, call tow truck and was told nothing wrong with it, they insisted I pay for the towing but I refused I was then told not to bring or call the car yard again if I had issues with the car I had just bought. Show details

2 new cars – Awesome customer service from start to finish thank you Anthony and charley for your outstanding service Show details

Best new CAR – Thanks Ralph and Charley. We are in love with our new car. Awesome customer service . Blake, Olga with Jay &Finn Show details

Thank you to Zac and Charlie for great service. My wife loves the car. Fantastic service – Great friendly efficient and professional service. We appreciate all the staff at MG Wangara assistance. They are a great Team. Thank you Zac! Show details

Great Car and Great customer focus – Went to MG Wangara to have a look at cars met Zac and he provided a great realistic and thoughtfull customer service. Zac was friendly and professional about his job selling cars and i ended up buying an MG and havnt looked back just an awsome car THANKS ZAC Show details

Good customer service – Zac provided a good, considerate and efficient service. Went in just to have look but ended up buying one. He dealt with us in a friendly and professional way. Great job. Show details

Ralph is a champ – I went into mg Wangara to maybe buy a new car. A service person called Ralph showed us around the sales room and then I saw it. A beautiful shiny black mg zs. I loved it straight away. Ralph went above and beyond to help me with finance and to get me the extras for my car. He listened to what I wanted and didn’t try to push any extras onto me. Well obviously I have it and I love it….. I’m a happy happy girl Show details

Enjoyable car experience with no pushy salesman – Purchased a car last week from these guys was very happy with my civic,no pushy salesman infact mick was excellent to deal with thanks again wangara motors….

Very friendly, genuine and gets the job done! – great customer service, reasonable, very considerate, fast service and efficient, answers all questions, honest and understanding, great to chat with Show details

Excellent service – Buying our new MG was a seamless experience thanks to Darren, who we'd highly recommend. Our vehicle is great to drive too. A shout out to Van who also was very helpful.

Awesome! – Recently I bought a small car to loan to my grandson over harvest. I was 4 hours from Perth and Kristen made this happen for me with phone calls and emails. Nothing was too much trouble for her, even to delivering my car to my grandson in a nearby suburb. All achieved within 24 hours. Following this another ream member checked to see if I had… Read more

been contacted after my initial email. This week we had a small hitch with the key coming apart. Despite it not being part of any warranty Kristen is posting me a new key cover! I love dealing with people and companies that treat you well no matter how small the deal is. I recommend Wangara Motors for a great go to when looking for a car. Their website is easy to follow and their service is amazing.

Do not buy a car from here – They tried convincing me at the time of negotiating that there were no mechanical issues with the car I purchased despite the most recent service receipt (which was right on the bottom of the pile, hardest to find) listing mechanical issues that need future attention. The salesman was trying to tell me the mechanical issues were non existent as… Read more

one of their collogues had been driving it without issue. The mechanical issues ended up costing me $5700 which was a lot more than expected. The warranty wouldn't have covered the majority of the work required. I negotiated a slightly lower price but it really should have been lower given the extent of the mechanical work needed that they kept on downplaying.

Do not believe what the salesman say about the cars mechanical issues, they are not mechanics and will try and downplay any valid issues and will be tricky about what they say. Do not trust them. Make sure you have a thorough look through the service history and get an inspection done by a professional mechanic of yours or go elsewhere.

Go somewhere else – Bought a car September 2020. We have driven the car for 6wks and problem occur. From one problem to another. Our car spend more time in the mechanics than with us. Until now we haven’t driven the car because we need $11000 to fix the car that we haven’t even driven for more than 6wks. So we are paying for loan for the car we don’t have. Coz… Read more

mechanic still have it. Car that we have for 6wks. And dealership are washing their hands. Where is the fairness.

Absolutely terrible – He changed settings in my car for my trade in. Discussing lowering the price, he said he would but when doing the paperwork, he said he didn't lower the price.