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Watson Blinds & Awnings

Watson Blinds & Awnings

4.6 from 206 reviews · View Statistics

Reviews

4.6

206 reviews
5
(169)
4
(16)
3
(6)
2
(3)
1
(12)
  • Product Quality
    4.8 (170)
  • Return Claim MadeYes (4) · No (183)
  • Warranty Claim MadeYes (8) · No (181)
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D of Q

D of QQueanbeyan

  • 19 reviews
  • 13 likes

Terrible service - Can't get a quote for over 3 weeks

published

I had a call back to day about a quote. They said the earliest was in 3 weeks and 2 days time. They also said it would then take 20 business days to get the order. So 7 weeks. I said if you want my business, come and do the quote in the next week or so. Useless - Nothing they could do apparently. Business is either too easy for them or they are not good at organisation.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
3 comments
Watson Blinds & Awnings
Zunaid G.Watson Blinds & Awnings
D of Q
D of Q
Watson Blinds & Awnings
Zunaid G.Watson Blinds & Awnings
David

DavidCanberra 2600, ACT

It is terrible - steer clear if possible

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
David
David
Alan and Lorna

Alan and LornaMawson 2607, ACT

Excellent service coupled with quality blinds

published

Having purchased and had blinds installed from Watsons over the past two to three decades it was time to update. We were pleased that their service remains excellent with a prompt quotation and speedy and professional installation.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Jo S

Jo SSydney, NSW

Brilliant service. Quality product. Excellent price.

published

I contacted Watson Blinds to install 7 blinds in a residential apartment at short notice. The service was brilliant, the product is good quality and the price was great. Couldn’t be happier. Definitely recommend!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Rose

RoseCanberra 2600, ACT

  • 3 reviews
  • Verified customer

Beautiful new Plantation Shutters transformed our living room!!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Product, Price and Professionalism

published

Had bought with Watson in the past and they were the first to be called this time for a refresh of my outdoor awnings. They really know what they are doing and delivered a great quote, timely delivery and an excellent, quality product that fitted perfectly first time. Exactly what I ordered! Will come again as I have confidence in the company and the product.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Electronic blind in our sons bedroom - perfect!

published

Pre order, was a breeze - no fuss or upselling. We got exactly. what we were after, at a good price.
Installation was professional and thorough, all COVID safe. Excellent experience will go back again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Tim

TimHiggins 2615, ACT

replace and move blind

published

Blind were measured, made and installed very satisfactorily, apart from the need to remeasure once. Once installed the blind has fitted purpose exactly as we wanted.. We would not hesitate to use Watsons again and recommend the company to friends and acquaintances

Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Betsy Anderson

Betsy AndersonHolt 2615, ACT

Replacement Awning

published

The service, quote and installation were prompt, efficient and courteous. We were impressed that records of the original installation were held from 15 years previous. Thank you for the friendly representative who talked us through colour change. We are very happy with the result.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Anne H

Anne HSouth-Eastern Region, NSW

Replaced our old awning.

published

The service for both the quote and installation was prompt. The trades people were very courteous and answered our questions to our satisfaction. The awning replaced was fairly priced (got two other quotes). Everyone was very patient in dealing with two senior citizens.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

HarryHammer

HarryHammerNgunnawal 2913, ACT

  • 4 reviews
  • 2 likes

Great product and service at a very competitive price!

published

I got a quote for Crimsafe screens for my entire lower floor prior to the pandemic, so put it on hold for several months. On remaking contact, I was pleased to learn that the discounted quote I had been offered was still valid so I took the offer and had the screens installed within several weeks. There was an issue with one of the door rollers but that was quickly fixed after a callout by one of the installers. Overall, I am very happy with this product and the service provided.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Kristin

KristinNicholls 2913, ACT

Great quality & awesome service

published

We had our Crimsafe doors installed by Watson Blinds & Awnings and we couldn't be happier with the quality and service. Our front door handle was violently yanked a couple of months ago and Crimsafe passed the test with flying colours. The door didn't budge! Which means tough luck to any potential intruder! We did need to have the handle serviced however and the service was carried out promptly and efficiently. The service technician also went the extra mile by checking our back door and giving it a quick service at no extra charge. Watson Blinds & Awnings will be my first go-to for any future installs of windows, doors or awnings in and around our home!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Roslyn

RoslynGreenway 2900, ACT

New Blinds in our Childcare Service

published

We are so appreciate of the advice given by the initial person attending our service, the way you worked around our childcare routines when fitting the blinds, and the quality of workmanship of our blinds. They certainly have improved our environment. The cost was affordable without lessening the quality of the product
Ros T

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Beau

BeauSouth-Eastern Region, NSW

Poor timing and average quality install

published

We ordered and paid the upfront 50% only to then be told there will be a 12 week lead time.
The install was quick however could have been done better. The bottom rail of the roller shutter should be lifted to match the brick height and also mounted to wall.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Excellent service

published

We had problems with our roller blind. The company were quick to send someone out. The man was courteous, punctual, friendly and efficient. We were very happy with the service.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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First time customers with Watson’s

published

The Watsons experience was very good throughout the process from 1st contact to project completion. Solid, professional advice from the experts in awning and deck designs. Even during this Covid-19 pandemic, the build team did not miss a beat! The crew that arrived to install our screens were very courteous and knew their work well. The on-site electrician did a great job - very clean and accurate workmanship. After install, we found a couple of marks on the screen boxes that were addressed straight away with a quick visit from their team. Felt good to buy local and have our screen units made locally too! Superb Aussie craftsmanship. Thank you Watson’s.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Peter H.

Peter H.Higgins 2615, ACT

Top job, well done!

published

We had dealt with Watsons before. They responded quickly when requested. The installation was prompt and efficient. We are well pleased with the product and would happily recommend Watsons to friends and acquaintances, as we have already done.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
egbert

egbertScullin 2614, ACT

  • 2 reviews

Grrrr!

published

The blinds are OK but, baby, you jes gotta improve those befuddling instructions and cumbersome payment website. Take it from me: I spent 30 years of my miserable life lecturing in communication among other things and earning a lot of money as a communications consultant. I"m still grrrinding ma teef in frustration after about 10 attempts to make a payment. This advice, incidentally, is free!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jennifer M

Jennifer MCanberra 2600, ACT

Honeycomb blinds for new house

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Watson Blinds & Awnings
Zunaid G.Watson Blinds & Awnings

Thank you for your kind words and also for continuing to support our local family business Jennifer, it is much appreciated. We wish you many happy years of making wonderful memories in your new home:)

Gayle Rodriguez

Gayle RodriguezCanberra Central 2601, ACT

Plantation shutters

published

So happy with my plantation shutters! No issues, perfect fit and superb quality
And happier how easy to order and deal with Watson team. Truly best ones in the business. Thank you!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
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Questions & Answers

Karla

Karlaasked

Do you respond to email complaints?

1 answer
Bill
Bill

after 9 months, obviously not :)

Richard L.

Richard L.asked

Do you sell spare parts for roller blinds?

No answers

Get an answer from our members and Watson Blinds & Awnings representatives

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