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Weight Watchers

Weight Watchers

2.4 from 258 reviews · View Statistics

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ex-Hello World Customer
ex-Hello World Customer
  • 2 reviews
  • 3 likes

Can never cancel, they just keep charging you

published
Value for Money
Product Quality
Lite n' Easy

Looking for an award-winning solution to eat well or lose weight?

Don’t settle for second best when it comes to eating healthy and losing weight. Choose Lite n’ Easy - the multi award-winning healthy home meal delivery service.

5,654 reviews
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Unhappy slimmer
Unhappy slimmerLaunceston, TAS

Great diet but cant cancel even if you cant pay

published

Great app for weight loss and helping to live an active lifestyle. I lost 8 kg. However, I requested cancellation of my 12 month membership and they are making me pay the remaining 6 months even though I had reduced income (work hours) due to a health problem. No sympathy no offer to pause or reduce payments. Don't be sucked in, they are there to profit at all costs. In hindsight I learned all I needed to know after one month. Don’t sign up for a long contract, it doesn’t end up cheaper if this happens to you.

Value for Money
Product Quality
Kathy K.
Kathy K.Greater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 3 likes

Rip off

published

Tried sending emails to cancel membership there response was that they don’t accept cancellation by email WTH in this day and age was told to ring number but won’t connect
Well l have the last laugh l paid by pay pal and cancelled my Paulson they can’t take it out and blocked their emails screw them weight watchers used to be good
My diet app is free and so much better save your money

Value for Money
Product Quality
Diet & Weight Loss Programs

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Jill
JillSydney
  • 13 reviews
  • 3 likes

Mustard Steak

published

Steak was very tough. Peas and Carrots ok, Potatoes like little rocks. I was expecting for the price for this to taste better. I would not buy WW meals again.

Value for Money
Product Quality
Unhappy
Unhappy Sydney, NSW

Waste of money

published

Would not recommend this at all if you need help with deciding what foods to eat throughout the day and meal planning. I joined weight watchers for my daughter this time because years ago I joined it and thought it was amazing, based on meal plans. This time however I did it for one week and found it time consuming just trying to meal plan, then the app is very similar to my fitness pal which is free. I called to cancel cause this is not what I needed from a weight loss program and struggled to see what I was paying for, but no I couldn’t get a refund so I have now paid for 3 months for what??? An app! Very disappointed

Value for Money
Customer Service
Megan
MeganGreater Melbourne (Inner), VIC

Terrible, Unethical company

published
Value for Money
Customer Service
Incentivised ReviewNo
Lite n' Easy

Looking for an award-winning solution to eat well or lose weight?

Don’t settle for second best when it comes to eating healthy and losing weight. Choose Lite n’ Easy - the multi award-winning healthy home meal delivery service.

5,654 reviews
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Terrible customer service

published

Do not sign up for the free trial, they lock you into a 13 month contract after just 5 days and continue to take money out of your account and refuse to help you out if you want to stop it. Terrible customer service and terms and conditions

Value for Money
Product Quality
Happy
HappyFar North Queensland, QLD
  • 3 reviews
  • 3 likes

Life style change

published

I have returned to WW many times over my life as I find it an eating program that is realistic to follow because it allows you to have anything and everything you normally enjoy. It is a program that is easy to follow and the recipes are fantastic. I love to cook so everyday I can easily make delicious meals from a huge selection on their website. The app is fantastic and it’s the best it has ever been. I believe it is one of the best programs on the market for sustainable weight loss today.

Value for Money
Customer Service
OllieM
OllieMSydney, NSW
  • 3 reviews
  • 4 likes

Disappointing

published

Extremely disappointed with the new WW. Tried Digital membership, basically paid to list my food & activity. Their Fiton page didn’t work.. too long to get thru to ‘24/7 Coaches’. On one occasion, waited 35mins & gave up. Don’t waste your money. Try FitBit or other health/weight loss platform.

Value for Money
Customer Service
Diet & Weight Loss Programs

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So easy to use

published

I love the WW app. It keeps me accountable for everything i eat or drink. Didnt realise how many calories in the smallest things. Im lovjng the easy,large range of recipes and excercise programs.
I am feeling very motivated and have lost 300 g in just 3 days so far. Not feeling hungry either.

Value for Money
Incentivised ReviewNo
Carole Wallace
Carole WallacePerth, Western Australia
  • 10 reviews
  • 5 likes

Over complicated

published

I joined about a week ago & since then I've been trying to use the program. Simple things like adding food to your daily diary are basically impossible. The app is extremely complicated. I wrote to their online coach explaining my frustration & sent an email to their customer service cancelling my membership. Yesterday I actually rang & was told I'd missed the cooling off period & would have to pay for the entire 3 mths. I told them their app is not fit for purpose. I then reread the pages long contract & still really don't know what the conditions are. They are obviously good & getting money out of people. However, I intend to ring consumer affairs. As Kylie stated, "the app is so bad".

Value for Money
Customer Service
Peta B.
Peta B.Great Southern, WA
  • 2 reviews
  • 1 like

Report

published

Gosh reading these reviews I don't think I will waste my money joining up to WW. Sounds like they need to be reported to the ACCC for lack of service.

Incentivised ReviewNo
Lite n' Easy

Looking for an award-winning solution to eat well or lose weight?

Don’t settle for second best when it comes to eating healthy and losing weight. Choose Lite n’ Easy - the multi award-winning healthy home meal delivery service.

5,654 reviews
Ad
Kylie
KylieSydney, NSW
  • 13 reviews
  • 13 likes

Worst App ever

published

I joined yesterday because it was half price and thought WW must really care about peoples health to have the program so cheap. I can see now that it is so cheap because the app is soon bad.
You would think after all these years WW would be able to produce an app that not only works, but is simple for everyto use. This App is certainly not it.
Reading the comments below i was a bit suprised that people have called WW and told that they can't get out of a program because they are under contract. So are they!!! Their contract is what they produce will actually work. This does do what it says it will do.
Calling Ww and department of Fair trading ( and possibly the media) tomorrow.

Value for Money
Customer Service
Lifesgood77
Lifesgood77Greater Melbourne (Outer), VIC

Difficult to Sustain medium & long term

published

Mobile App features food diary, food scanner, Recipes, pedometer, meditation, exercise routines Etc with Weekly Zoom Meeting currently AU$77 per month. Expensive many Similar features are Free or cheaper online

Value for Money
Product Quality
Hendo
Hendo
  • 3 reviews

Very disappointing

published

Tried Lamb Meatballs last night and Peri Peri Chicken tonight. Both meals swimming in watery liquid which swamped meat and vegetables, unpleasant texture and aftertaste. I won’t buy this brand again as I feel my money was wasted.

Value for Money
Incentivised ReviewNo
Diet & Weight Loss Programs

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Questions & Answers

Beverley V.
Beverley V.asked

Does your microwave meals contain preservatives?

No answers
gabi1959
gabi1959asked

Im glad i read all the horrible feedback. What a crap greedy company. Will definitely not be joining

6 answers
Kaz J
Kaz J

It was a major letdown when i realised i had joined for no reason. Im currently being forced to pay for an app i have not used sinse day 2 of joining.

gabi1959
gabi1959

Thats shocking. Majority of people seem locked into ww stupid contract and cant get out :(

Robyn D.
Robyn D.

They are all about money these days

BMW
BMWasked

what are the low sugar or no sugar drinks that do not contain stevia. it leaves a terrible taste in my mouth!

1 answer
Joym
Joym

Zena C must be only person that had good experience funny seems a bit odd

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Details

CategoryPhysical Shops and Diet & Weight Loss Programs
Products OfferedReady Made Meals and Recipes/Meal Plans
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Lite n' Easy

Lite n' Easy

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