Westiinghouse 564L French Door WQE5600BA

The worst designed fridge. If you open the right freezer door only, you cannot open the draws. Sometimes the right hand door will close and sometimes the mechanism jams. Never send your wife to buy a mechanical object. You are going to get something that look nice but is designed by an idiot. Show details

Got the fridge in Sept 2023 and after a year the fridge failed to work and the temperature was at 15-20C. Got a technician to fix it and that worked after that for a couple of months. Then the fridge section started to freeze my food. Got another technician coming and he said they had to order the part to fix the fridge and it was in back order and estimated the order will come in a few weeks. Stay away from this fridge. Absolutely nightmare. Show details

WORST FRIDGE! Westinghouse not what it used to be, STAY AWAY from this brand! – WORST FRIDGE! Westinghouse not what it used to be, STAY AWAY from this brand! Died after less than 2 weeks. hundreds of dollars worth of food wasted. Westinghouse's service is underwhelming at best. Was told i can have a replacment in 'maybe' 2 weeks if it's in stock, longer if not. Asked for a refund, was told refund will take 6 weeks, they cornerd me into accepting a store credit for the amount. Show details

Worst fridge ever – Onto my 3rd replacement and have had the silly mullion flap replaced 5 times because the door literally won’t close. This is a terrible Thai made 3rd world fridge that uses a dodgy compressor and doors that simply don’t line up properly. I’ve heard they are replacing doors like crazy. No wonder the company is going bankrupt and staff are leaving in droves. Do not touch these or any French door fridges from Electrolux/Westinghouse. Show details

Do not buy this fridge – I would not recommend this fridge at all. I purchased in October 2023, I reported an issue to Electrolux 4 weeks ago and my fridge is still not repaired. I have called the service centre 14 times only to be told that a supervisor will call me back within 24 hours and they never call. I have lost hundreds of dollars worth of food from this fridge not keeping temperature. DO NOT RECOMMEND AT ALL Show details

Terrible fridge - DO NOT BUY – Edit - this review relates to the Electrolux version - EQE5607BA We bought this fridge at the start of summer as our (not so) old fridge struggled to keep cold enough in summer. Big mistake! This fridge has never kept cold enough since we bought it and has got progressively worse. The fridge sits between 15 and 20 degrees at the moment. The… Read more

freezer works, but not the fridge. Can't talk to Electrolux. They make you go through the retailer and book in a service technician to prove it doesn't work. First time the technician came and said we must have left the fridge open overnight. I asked if it is normal for it to take 3 days to get back down to temperature and he said yes. That is NOT reasonable. Fridge came good again but after a few weeks it stopped working again. Took a couple more weeks to get service technician out and when he came he said Electrolux have put out a bulletin saying there is a fault with the fridge and they need to order a part to fix it. That was two weeks ago and we are still waiting to hear when this part will arrive. The whole situation is totally unacceptable. We have had to live without a working fridge for the whole summer and thrown out a lot of expensive food due to no fault of our own. We don't want this faulty fridge. We want it gone so we can take back control of our situation and get a fridge that actually works. When a product is faulty, Electrolux put all of the inconvenience and expense on the customer. I strongly recommend that you don't buy this faulty product and avoid Electrolux/Westinghouse altogether.

Absolute junk – Bought a Westinghouse fridge (Westinghouse 564L French Quad Door Refrigerator Matte Black WQE5600BA) from Applicances Online in late October 2023. It was delivered next business day - can't fault AO for their service. Sadly, the fridge was DOA - it never got cold. AO were great - they immediately replaced it. The replacement fridge worked for… Read more

exactly one month. Then the fridge section died, and now won't go below 15 degrees. Contacted AO, and they lodged an emergency service request with Westinghouse. Just got the call from Westinghouse to say the earliest they can fit in an inspection is Dec 14. And they can't authorise a replacement or a refund without inspecting it. That's two and a half weeks we need to figure out how to keep food cold in summer in Brisbane. And that's just the inspection date - the technician then needs to file his report, and Westinghouse needs to go through their red tape to authorise a refund (cos I won't be accepting a replacement with the same model). So I figure close to a month before we get a new fridge. Not happy Jan.

I'll never buy a Westinghouse again. My advice to you - avoid Westinghouse like the plague.