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1 review
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Wendy VIC
Verified
Bought a brand new Westinghouse refrigerator which was delivered two days ago. Having it plugging in for few hours, a heavy layer of frost is building up on the left side of the freezer wall. The is happening because the door seal is faulty and does not close completely, letting cold air escape and warm air enter.
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Good morning, Thank you for contacting us, and we're sorry to hear about the issue with your new refrigerator.
A build-up of frost in the freezer can occur if warm air is entering the compartment, which may be caused by a door not sealing correctly. To assist further, please contact customer care at 13 13 49.
Thank you.