Westinghouse 528L Bottom Mount WBE5314SA (Stainless Steel)

A great, sturdy fridge/freezer – What a great fridge! It's quiet to operate, has plenty of room inside, and a drinks rack to keep bottles chilled and out of the way. With glass leak-proof shelves that are easy to clean. I love this fridge. The only issue I have had was the fridge door handle breaking (due to being pulled so hard as the seal on the fridge is unbelieveably strong!!!). Freezer storage is easy with two large drawers. Show details

Good Fridge with good service – I bought this fridge 3 years ago and after an issue with a fluting noice it was replaced and have had no issues since. However, a few weeks ago the door handle broke off while we have used it perfectly normal. I have contacted Westinghouse / Electrolux through their website and posted a message here and received a call and the door handle will be replaced next week under warranty service. excellent service! Show details

Excellent. Can’t fault it – Excellent and very large. Fits everything in. Very intuitive layout. Coming from a side by side fridge, you notice that the freezer fits heaps more in, even though it’s the same volume. And the light is a super bright LED thank goodness unlike the old bulb types where you couldn’t see anything. Show details

Was working fine but fridge stop cooling – Had been working fine with the exception of door handle coming off occasionally, but was able to attach back. However fridge stopped cooling while freezer has been working fine. Any tips suggestion to fix. Compressor getting pretty hot. Show details

Poorly designed pedestals for handles – Fridge freezer fantastic, but the plastic lugs in the pedestals that attach the handles to the doors broke after 2 years of use by elderly owners. VERY POOR DESIGN!! And then you can’t just purchase replacement pedestals even though they are held on with a screw, you have to buy the whole set of handles $177 plus about $15 postage. I have always loved Westinghouse appliances but I don’t trust them any more.

Door handles badly designed and expensive to replace with no guarantee it won’t happen again – No problems with all the other features just the door handless they sell you two handles because they know the other one oo. design and costly one to at that Show details

WBE5314SA-R door handles – The door handle posts on our WBE5314SA fridge have broken, I rang Westinghouse and was told that the posts could not be purchased separatly and I had to buy the 2 handles at a cost of about $180.00 I think it is unreasonable to have to pay for the handles when I only need 2 posts.

Lemon – Our Refrigerator was required to have parts replaced under warranty . The Freezer was not operating at the Correct temperature . We were without a Refrigerator at this time for three weeks while we were waiting for the parts . The Parts were eventually replaced by our Local Service Electrolux Agents . Nine months later the same problem has… Read more

occurred .

I have contacted Electrolux Call Centre three times they are reluctant to give assistance .

They keep referring me back to the Service Agent .

We look after our Household Appliances and have never had problems like this before .

We don't consider that we should be penalised because of Faulty parts .

We are extremely reluctant to purchase any Westinghouse Product in the Future after this unfortunate Experience .

Weak handles – Have not had any issues with the fridge itself except the fridge handle broke off on the day of delivery. On the day of delivery, walked pass the fridge and lightly bumped the fridge handle. The bottom attachment of the handle broke off. The handle is attached to the main body of the fridge by small black plastic knobs. One of them broke when I… Read more ·  1

bumped it lightly. I feel as though this is not supposed to occur after a light sideways bump.

I emailed Westinghouse over a week a go, I am still waiting for a reply with regards to it getting fixed.

the rest of the fridge is wonderful though. Lots of space On the shelves and door. You have to open the door wide open to get to the verge crisp drawer. The freezer gets a bit of frost though. But nothing that is too disrupting.

But I would like my fridge to have a handle.

Died 3 timed in 18 months – Purchased from Joyce Mayne with a Westinghouse dishwasher for our new house. Fridge has died 3 times forcing us to throw away hundreds of dollars of food each time. The fridge just stops chilling/freezing each time and the temp gauge inside flashes. This first time they replaced a fan. The second time the put in a new compressor. Now the… Read more

repairer wanted to replace some pipes?

The last repairer said that this would keep happening (not sure why) and to ask Joyce Mayne for a new fridge Contacted Joyce Mayne who were helpful and agreed this was not good enough and advised I would get a call from Westinghouse regarding a replacement.

So far it has been 2 weeks with no fridge/food with 3 kids and my elderly mother to take care of. I received a call from a lady from Westinghouse (Electrolux) yesterday. She informed me someone would call me next week to arrange delivery of our new fridge. I enquired about them sending a different model as i have lost all faith in this product. She said no as they had plenty of this model in stock. I asked her if there were any known problems with this model and if this is likely to happen again? She quite rudely stated "all things brake down from time to time". Huh? Obviously do not have faith in their own product.

We are a young family and were previously using two 20yr old hand me down fridges that never missed a beat. This same lady then informed me she reviewed our case and the issues were "minor". I would say a fridge failing 3 times in 18 months is not "minor".

When a fridge won't keep actually do it's job and keep your food cold/frozen I would say that is about as big a failure as it can have.

Not happy at all. Will be taking this further and demanding a refund or a different model. Looks good, great size but the worst purchase we have made.

Great family sized fridge! – We upgraded recently to the Westinghouse (after having another Westinghouse for 7 years) and love it! There is plenty of room inside, with the wide shelves, door shelves, bottle holders, etc The fridge is also nice and bright when you open it, making it easy to find things. The stainless doors have a nice clean finish, and easy to clean.  Show details

Great use of space – I like the design, and it is simple and great for a family of 4. I like that the vegr compartment is easy to reach. Also it is fairly easy to keep clean. Temperature controls are good. Freezer works well, i like the sliding out drawers in the freezer, makes for easy storage  Show details

Best fridge I've owned – Besides a minor freezer drawer handle snapping off, this is the best fridge I've owned. There's heaps of room, the climate controls are easy to use, everything stays cold. The stainless steel door is actually quite fingerprint resistant, especially with kids around. It's pretty quiet too, barely noticeable. Very happy with it.  Show details

Have given review with 5 stars now 1 star – Wish i could edit my 1st post from 5star to 1(above review) 1582 veiws. After a year and a half my fridge is playing up, it keeps beeping and the doors are shut properly the fridge part stopped working took out alot of food and left it for a few hours got cold again was not even full to start with, now has stopped again in the same day randomly… Read more

beeping press temp button stops beeping, then starting a few minutes later i am extremely disappointed and have had to throw out alot of food. I have 3 children my 1 & 2 year old that depend on the milk thats in the fridge for their bottles through the night. Westinghouse wont help only offer for me to pay for someone to fix whatever the problem may be.

So far, it is good! – We bought it last year August from the good guys with 100 dollar cash back and so far it is working well. It is reasonable priced and with reasonable size for a small family. the only problem is one of the freezer drawer is a bit loose but it is okay for me. I like the grey stainless door so overall it is a good fridge.  Show details

Overall great Fridge – Bought the fridge from Harvey Norman and working great so far. Cooling is awesome and each compartment get properly cooled. Changing the temperature on the freezer as well as the top fridge is very easy. The wine rack inside is a great feature. Ample of space to store your groceries and other stuff.  Show details

So so – I must admit that one of the reviewers is right. Fridge is not entierly stainless steal, is made out of some other "components" as if patched up with some other material with same colour all over? it looks more roomy on the outside then it has room on the inside. We were expecting that our new fridge will fit in same if not more amount of our food… Read more

then the old and a smaller one.. but for some reason this is not the case. Freezer also seems too small even though it is very nicely designed. We have bought it in December and at the moment is running good, and quietly and I do not have any major issues with it. Temperature seems to be ok even on very hot days it keeps steady coolness. Hopefully it will stay like that and we will get used to our new fridge. Our old fridge we had for 20 years so maybe that is why we are "hard pleasers"?

Terrible cheap made fridge – Had the fridge 9 months and it stopped working. The tech had a look at it and said it had completely iced up which is caused by humid days or leaving the door open for to long. The door was never left open but we are experiencing some very humid weather. Now we have to leave a FROST FREE fridge defrost for 2 days . Very poor customer service they do nothing at all to help .  Show details

What thar??? – Me again! This time it's about a, get this! Advertised as a Bottom Mount Fridge - Stainless Steel. Specifications online says: Colour - Stainless Steel. But that is not true. The fridge is actually two tone in colouring. It has a dark metal grey finish on the majority of the unit and the doors are only Stainless Steel. I was informed by a… Read more

manufacturer employee for this company's brand of Fridge, that the whole covering of the fridge should be Stainless Steel. I am very disappointed in this purchase as the fridge looks just like a big cheap metal cabinet, a bit like a bank safe but different. The metal part has a rough not smooth surface with two Stainless Steel doors hanging off it. The fridge is not at all what I expected. I was told that I was getting a Stainless Steel finish. And the description specifications regarding the "Colour" of the fridge also indicates that it is Stainless Steel. What thaa!!! The pricing of this fridge should be a lot less, simply because it is not Stainless Steel as advertised. Australia does not make this brand of fridge they are made overseas. I can remember when we bought our White Goods, especially fridges before this new Stainless Steel fad emerged. The fridges were one colour. Classic white, that included the cabinet and the door/s. I am sure this fridge that I have purchased will perform as it should but it is not as I was led to believe it was, décor wise speaking to match or blend with the rest of my kitchen, of which has a lot of good quality Stainless Steel furnishing it. This fridge looks unfinished. And I paid too much for it.

Love my new fridge – Grassy fridge plenty ood room for my big family. Keeps everything bocce and cold and the freezer is icy frozen. I love the look it looks so fancy and retro. And my kids think it's cool as well. They can have cold drinks when ever they want now at all time  Show details

Just right for our family! – As well as being a lovely big size this frig does all we ask of it - plenty of room in the freezer as well as frig compartment, quiet, keeps everything nice and cold and is very easy to clean. Can get large trays in as well. My only complaint would be that we need to remove the door shelves to take the crisper out to clean.  Show details

Perfect – It maintains a good temperature in all compartments keep the vegetables fresh and the meat frozen. We buy groceries every week so it is good for us It is really quiet It is extremely easy to clean, A lot of space and I like the colour . It is really good size for our family.  Show details