Was a great fridge until the door handle mount broke....
Fridge has been great until the freezer door handle came off.... I would have given it 5 stars until this
The design of the handle mount is bad with a lot of weight bearing on a small plastic mount
When the mount breaks you cannot replace it - you have to buy an entire handle kit which is 3 steel handles and 6 six plastic mounts.... cost ~$300. The money I can live with, the waste is unacceptable. Not good Westinghouse - hope you are listening !
Purchased in February 2018 for A$2,100.00.
this fridge does not maintain a reliable temperature ,and when you try to set the controls panel
it doesn't work ,I need to get their people at $125 to look at the problem ,plus costs if it needs repairs
and they know the fridge has issues anyway ,when you payed $1850 you expect to get more than 2 years
my parents had a fridge that was 40 years old
Happy until handle came off.
Very happy with this fridge until the handle came off the freezer drawer. Fridge is only 3 years old. Enquired about a part to be told I needed a handle repair kit at cost of $309 ( it was a small plastic bit that was broken) On a aprox $2000 fridge , handle should last longer than 3 years.
Less than 3 years old, problems starting
Refrigeration too warm 12 degrees Celsius , Freezer still operational.
Unit was turned off for 3 days and was OK then, but after 4 days -same problem
Not very happy as never had issues with any other model.Problems seem to be consistent as per feedback from other users, I expect a fridge with this price tag to perform longer than 3 years!!
Purchased in May 2017 for A$1,600.00.
Good value, but not great. Expected a little better from the brand.
We previously had a Fisher and Paykel top mount fridge freezer with normal swing doors. The freezer draw on this unit is not as easy to access as the swing door. A swing door would be better than a fixed bottom draw, but the french door freezer version of this fridge has a center divider preventing you from freezing anything wide.
We are a family of 4 with two kids. Our old fridge was not big enough, this one swallows up our weekly shop with space still.
The dark colour is darker than it appears online. I would call it closer to graphite rather...
This is perfect
Very happy with my French Door Westinghouse Refrigerator. Have had it now for 6 months. It has so much more room in it than my last French Door Refrigerator, especially in the freezer section.
Only a couple of yrs old and the freezer handle came off the other week. The fridge presents in as new condition and falling to bits. The handle which goes expands full width of the freezer door (which is the width of the fridge) is quite heavy and its roll is to pull out the massive heavy draw full of frozen food but its mounted on about a 5c piece plastic nob which is clearly a fixture WAY too small for the job and one of the plastic bits snapped off. The handle cannot be re-fitted! Also the seals/gaskets are not sticking properly ie when ...you open the doors there is no suction so opening feels like opening a cupboard. I noticed food that should last for months going mouldy plus the seals are wet with condensation. The seals appear perfect to look at yet failing. All up the fridge is not fit for purpose. At this stage Im monitoring the temp and other variables to see how things go and will contact the manufacture....if no job maybe the ACCC. A fridge yrs back could last 20 yrs plus. We know manufacturers are always trying to produce and use cheaper materials but would at least expect 10 yrs out of it. Westinghouse - I'll remember not to purchase anything Westinghouse again.
A bad fridge
Has stopped working within 3 years It does not refrigerate any more, In the previous 33 years I have used only 2 refrigerators, one Electrolux and one Amana. Very disappointed.
Broken after 2 and half years
Never had fridges broken after two and half years. This is the worst fridge I ever seen. I am expecting a good quality appliance from Westinghouse. Never buy anything from this brand again.
Love our new Westinghouse
Upgraded due to growing family 2 months ago from our smaller white top mount Westinghouse and have had no regrets.
It was the best looking stainless steel fridge that fit in our relatively small area (less than 890mm wife)
The freezer compartments fit what feels like double the amount of food compared to old fridge/freezer even though new one is only 100L overall bigger.
The fridge feels like it’s also designed well and space in the door trays is more than adequate.
We never hear it running like our old fridge occasionally and haven’t had any...
Purchased in June 2019 for A$1,200.00.
Worst Fridge Ever
When we bought our house we thought we'd "invest" in an expensive fridge that would hopefully last years and years. The first fridge was replaced within the two year warranty. The second fridge was replaced within the two year warranty. The third fridge started to ice up massively. I manually defrosted it which helped for a couple of months, then it started icing up again to the point I couldn't even open the freezer door so I got an emergency independent fridge technician over to look at it. He recommended turning the fridge/freezer off for tw...o days and said hopefully that would resolve the issue. I had to throw out a lot of food, at least $100 worth. After two days I turned the fridge back on but I could still see a gap in the freezer and sure enough within a day the freezer was fully iced up again. I called Electrolux and they said my fridge wasn't under warranty anymore and they didn't think they could get a technician out that day (Friday) and Saturday was booked out but they'd see what they could do and call me back within an hour. After not receiving the call back within an hour and taking into account callout fees and parts and labour, my husband and I agreed not to throw good money after bad and ended up purchasing another brand new fridge which I'm hoping lasts far longer than the Westinghouse one did and doesn't need to be replaced so often. This fridge is utterly useless and a complete waste of money. I provided Electrolux the opportunity to respond to this review via mediation and they advised they could only have assisted if I still had the fridge for them to inspect. I'd had it taken away for disposal when our new one was delivered - why would I keep a broken fridge that was leaking all over my floors and who has room to store this? Electrolux also asked to see the service report from the independent fridge technician I called out, however I did not have one, in fact the technician didn't even charge me for the visit and he did not physically repair the fridge, only made the recommendation to switch the fridge off for two days. I am now in the process of making a complaint to the industry ombudsman.
- 524L French Door
- Verified purchase
Nothing but problems. leaked and damaged our floors. Got a 2nd fridge and still leaks. 2 months and still waiting for tech to come out. Would not recommend this brand
I bought the fridge brand new approx 6 months ago and I have absolutely no regrets buying it. The fridge is so easy to clean inside, has functional lighting and the best thing is not having to bend down to see where everything is. It has a beautiful finish and the fingers marks wipe off easily with a clean damp cloth. The ice cube tray could've been placed in a better position in the freezer, however it is accessible. I highly recommend this model if you are looking for a french door design that is great value for money.
Worst Fridge I've Owned
We have had nothing but problems with this fridge. Bottom freezer kept icing up and was very hard to open. Looked at many times and then replaced. Second fridge just as bad. Still same faults as previous fridge. Started beeping tonight and temperature panel light up. Fridge not getting down to temperature. Leaking, fridge hot to touch and noisy. Very disappointed as was an expensive gridge
This Fridge ticked all the boxes for me.
Great Price good quality
Easy to clean
Good quality stainless steel
Amazing product fitted pefectly in the space.
Great interior layout and the and easy access to fridge and freezer compartments.
Purchased from Harvey Norman Auburn, received great service.
- WHE5200SA (Stainless Steel)
- Verified purchase
Bought this fridge 18 months ago to replace Sharp fridge under product warranty,good size easy freezer compartment good lighting doors easy to open reviews at the time were not complimentary but I cant fault this product has done every thing we have wanted.Freezer compartment has drawers easy to get to,with ice trays.
This fridge design is so lacking in efficiency! Terrible use of space. Crisper doesn’t open completely. You actually need to remove the door shelves to take the crisper out for cleaning.
Bit of plastic break off and fly across the room from time to time. Super crappy fridge. Can’t wait to replace it when we renovate!!! Top shelf won’t cool even when the rest of the fridge is on coolest temperature.
We bought this fridge after a lot of research, we are extremely happy with this product and i ticks all the boxes as far as we were looking for with a fridge, the service we received from the Good Guys in Osborne Park was fantastic, could not have been more helpful, they answered any questions we had straight up without having to get clarification, this showed they were interested in the products they represent and value
So spacious and lots of compartments
Highly recommend,Easy for whole family to use with lots of features lots of room for the food and drinks.a brand you can trust, good value for the size and features worth every penny.keeps fruit and vegetables fresh for longer in own compartments,enough for the whole family,would definitely buy this brand again
I love this fridge
The ten is good it is cold and don't change to much the freezer is perfect doors are easy to open and close there is alot of room in both the fridge and the freezer to put all ur stuff shopping for 2 weeks fits in the freezer with some room still spare
Questions & Answers
I have read some reviews that the freezer compartment is not frost free and needs to be manually defrosted every few months. is this the case?
The freezer has iced up I cant even open the draws what setting should freezer be on.
We have removed the top large freezer drawer to clean and having issues getting it back into situ. It just sits on the bottom drawer despite following the instructions. Any ideas would be appreciated? Thanks.
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