Westsun Energy

Westsun Solar Review – Overall Westsun Solar did a very good job, from the first quote to the final installation and handover. They were happy to provide multiple options and did so quickly and without pressure, leaving me to make up my own mind. The process from my end took some time as I was completely new to solar systems, but despite a couple of requests for quoting… Read more

again they were only too happy to respond in a polite and efficient manner. The time of installation was decided well in advance allowing me to book a day off. The team arrived early in the window that they said they would which was excellent and liaised with me initially so that I was sure that what was about to be installed was what I had ordered. And even though it was a little late in the day when they finished they stuck around whilst a problem with hooking up the inverter to the wifi was resolved showing no sign that they were going to do anything but fix the problem without any fuss. It was fixed and the whole system is currently working perfectly.

Good value, excellent service – Going into the process of "going solar" without any clue, we were helped greatly by SolarQuotes.com.au thanks to a referral from Choice. SolarQuotes provided the names of three reliable operators we could get quotes from, one of which was WestSun. Learning quickly, I formed a firm idea of what sort of panels and inverter I wanted, and Westsun were… Read more

happy to quote exactly to my specifications, with two other systems for comparison. They were the lowest price for the system we wanted, and they helped me learn about what it was we were getting. The measuring took place on time and confirmed their assumptions, and the price remained as quoted. The installation team turned up on time and worked hard to get the panels onto our roof. To my mind, the process was as smooth as it could be and I was impressed that Westsun were helpful, straightforward and didn't try to change the price. It remains to be seen how the system performs, but given that we bought the best available, I am sure we'll be fine. I have ticked the yes button regarding being offered a "reward" for this review, but I would have been happy to provide the above regardless.

Solar Voltaic Installation – Every aspect from quote information to installation was to a high standard. Admin kept us informed promptly at all times and installation was carried out very professionally. Show details

Great, affordable and easy solar installation – Westsun Energy were by far the easiest company I dealt with when it came to looking into getting Solar panels. The quoting process was very simple, no lengthy sales pitch and no pushy sales tactics. Easily scheduled in the installation and the installers were done by the time they estimated. Very happy with choosing Westsun Energy.

come on time – informed all the way throughout the job. Great communication most of the time Show details

Not Same Second time around – Had solar put on my new home. I didn't ask for any other quotes as Westsun had done the installation on my previous home and I was very happy with everything from start to finish on that occasion. This time however I am left feeling rather let down. The job was carried out beautifully. The team were tidy and polite. They were also here when… Read more

they said they'd be. My issue was with the placement of the panels once all done. They weren't within the borders of the roof cappings as the photo comp showed prior to installation. I DID NOT KNOW as I am not a solar technician that this was an easy fix. So I raised the issue that evening via email, to which the owner addressed me immediately to his credit, even though it was 7.30 ish at night. He said he'd get it rectified and it wasn't a problem. I thought.... Great. Thank you.

However I got jip from the installer when he phoned to rearrange for them to come back. Although not rude, he did try having a pop at me that nothing was said when they left. He complained about having to pay guys wages! So not sure if he wasn't owner, how he's paying wages? It leaves me to question are they even Westsun people? He wasn't prepared to wait until I was home to readjust the position and said he'd do it and send pictures. The pictures never came and it still isn't completely right. This is where I think Westsun have let themselves down again. Nobody ever checked with me to see if I was now happy with final placement. I was surprised.

The system works fine so that is good but the monitoring app is bob basic and it is not as informative as I was told it would be. So if you ask for comments on system I'd say ok, but the treatment? I run my own business. I appreciate the importance of a good reputation and good representation by people who work for you or under contract to you. Unfortunately this time Westsun didn't nail it.

Terrible – Westsun gave us four quotes - the last on 27/9/2018. We were at the final stage of committing to the contract and the representative ([name removed]) was due at the house at 2:00pm on the 11th October so I cancelled all of my appointments for the afternoon and as I was driving into the garage at 1:15pm the sales assistant ([name removed]) rang to… Read more

say they had quoted too low and we would have to increase the payment - that is after they did the old 'the offer we made is for today only and we have to order new more expensive stock."

I queried that and got the following undertaking that they would have the components of our order when they came to do the installation - [name removed] says in her email of the 27th September, "I have spoken to my supplier and have had them put aside quite a few systems so its all good there and no pressure as i dont like deadlines myself unless it's very necessary. "I have full checked the pricing and the equipment and confirming the quote has 22 x 300watt Solar Panels and a Fronius Symo 5.0 3phase. " Kind regards, [name removed].

This must have been a straight out lie as it turns out. Or they figured they could squeeze more money out of me.

Westsun is not trustworthy. They broke the contract and pulled the date and it is characteristic of these solar installers that they almost always pull the deadline date on you after they think you are interested.

WestSun Energy acts as our dedicated commercial Western Australia installation partner. Ben and the team go above an beyond to deliver our commercial projects with expertise, on budget and on time. This results in an exceptional experience for both Nectr Solar and Battery and our clients. We would not hesitate to recommend WestSun Energy. Simply the "best in the west!". Andrew Latimer - Head of Commercial - Nectr Solar and Battery Show details

Would use again – Very easy to deal with, No hard sales team trying to get business, worked out what we wanted and built a system from that, given us different options, great communication along the way. There was no hassle for them when we needed to change the insulation dates because our build was not finished. Show details

We give 100% – Excellent service we recommend westsun solar, we give 10/10 to the company Show details ·  1

Efficient, Professional and Reliable – My experience with Westsun Solar was great! Elias was great to deal with, very knowledgeable and easy to understand and get along with. The installers were on time, professional and took their time to explain how the system works and what to do if we need any assistance. I would highly recommend Westsun Solar and I will be using them again if I need more solar panels in a future property. Thanks team!

Fantastic Service and Company – Right from the start the sales rep Elias was informative and very helpful , made the decision easy to make. The installation was very professional highly recommend. Show details

Great System – Just had a 6.6kw system installed. Installers were friendly and informative. Cleaned up after themselves as well. Panels and inverter were up and running within 4 hours. The sales rep answered all our questions and concerns prior to the installation. Would recommend to others. Show details

Quality company! – Professional service from initial enquiry to post install. Communication was excellent with Elias very knowledgeable on which system would suit my needs. Can’t fault them and I would highly recommend this company for your solar needs. Show details

Helpful and Professional – Recommended by a neighbour, and as helpful and professional as described. Installation friendly and efficient. I have recommended to a neigbour in turn, and so it goes on.

Fantastic service, would definitely recommend – I was helped to work through what options were available. What would work best at this time and helped to future proof the system for an addition of a battery in the future. The installers arrived on time and were professional and efficient and even helped me to install the app that I needed to track the output. Would definitely recommend the team have been fabulous all the way through the process. Show details

Quick and easy – recently had a 6.6kW solar system installed. Communication was excellent, product and system information was great and the install went very smoothly. Would certainly use them again. Show details

Outstanding service and price – We had many offers and quotes but we decided to go with Westsun due to the perceived quality of the products, the reasonable prices and the knowledgeable and courteous services of Elias and the installation workers. A great outcome and we are very happy with the whole process. Show details

10kw solar plus 10kw battery – We have installed a 10kw 26 panels solar + 10kw battery with Westsun Solar and we are extremely happy with the product and the company. From quoting to installation was professionally completed, any questions were answered quickly. Andrew and his installation team were very professional, friendly, helpful and cleaned up after each day. This WA… Read more

company was recommended to us from our son who also had Westsun Solar install his solar system 2 years ago and I totally agree with his recommendation. They are a great WA company.

WestSun the Shining Star ⭐️ – Lisa, the receptionist was very informative & patient. She made the type of solar system ( & inverter ) decision so much easier. The installers, Jim & Rory were very efficient, friendly & professional. Show details

Great Installation – We purchased a roof top solar with battery back up and blackout protection. The team led by Andrew were very helpful, friendly and professional. They arrived when they said they would and cleaned up after themselves perfectly. We are now happily monitoring our system on the app, watching us use no electricity from the grid and providing Western Power with cheap electricity Show details