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Whelan Property Group

Whelan Property Group

3.7 from 151 reviews

Reviews

Review distribution

5 star
90
4 star
16
3 star
0
2 star
3
1 star
42

Prompt efficient service

published

Chris Whelan promptly responded to my emails and with his team resolved the matter instantly. Effective communication helpful and respectful
Would recommend and be happy for them to manage my property


  • Verified customer

Swift response

published

Through my property manager, Linh Toal of Kho and Lee, I requested certificates of currency for my mortgage refinancing. Both Chris and Jordon responded swiftly to my request within an hour! Excellent teamwork and service and highly recommended.

Melissa B.

Melissa B.Sydney, NSW

Absolutely dreadful.

published

Whelan were an absolutely disastrous strata manager. Our complex had a non-compliant fire exit for over two months as Whelan neglected as strata managers to make extremely simple repairs. The strata manager lied repeatedly about when action was to be taken. We complained also about a broken front door to our complex in February - we finally received a response in April and were told a new door was 'on order' - in September it has still not been fixed and strata manager ceased to respond to emails. Meanwhile our building remains completely unsecure and drug dealers are attracted to the building because management allows garbage to pile up on the property and takes no action against the residents dumping their garbage on common property.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group
Pablos

PablosSydney, NSW

HAPPY USING WHELAN....

published

Our Strata has been using Whelan Property Group for the past three years. When their contract was up for renewal, recently, there was no discussion of moving. My wife who is also on another Strata wishes they were being looked after by Whelan Property Group. Not sure about the review by COMPLETE INEPTITUDE our Strata finds the complete opposite.

Highly Recommended.


Raj Shekhawat - The best Strata Manager we ever had

published

Raj is a very approachable manager and has always proactively attended to any issue raised.

He is thoroughly professional, courteous and has great knowledge in all strata related matters.

I would highly recommend him to any other business.


B B.

B B.

  • 2 reviews

Best strata manager in our 20 years' experience

published

and we have had several. Our needs are non-standard and are met consistently. The few major issues that have arisen have been resolved in a timely fashion, once or twice directly by the most senior management. The accounting reporting functions and invoice processing system available to a treasurer are excellent.


Lot Owner

Lot OwnerSydney, NSW

Complete Ineptitude

published
1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Stefan

StefanSydney, NSW

  • 4 reviews
  • 1 like

Great Service at very competitive price

published

Chris has been very helpful and responsive for answering all strata related questions. If you are considering switching strata manager, you should obtain a quote from Whelan Property Group for the tendering process.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group
ameen

ameenSydney, NSW

EC member

published

extremely productive strata meeting, great input all round. Greatly appreciated the tenacity of the lady leading the meeting and i am very satisfied with the impressive service shown. Thanks looking forward to the next meeting.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Not contactable at all time after appointed

published

The strata manager was very responsible when they were one of the tender.
After elected as a strata manager, very slow.. no reply, not getting a message .. such a major delays in all issues..
asked for the reason for the delays, still no answer for a month..

2 comments
Whelan Property Group
Christopher W.Whelan Property Group
Whelan Property Group
Christopher W.Whelan Property Group

Issues left unresolved

published

Disappointed with lack of reaction. Do not recommend this property management group.
Very slow to act of important issues. And difficult to communicate with.

2 comments
Whelan Property Group
Christopher W.Whelan Property Group
Whelan Property Group
Christopher W.Whelan Property Group

Competent and professional staff

published

Whelan's provide all the services required to manage our multi-storey apartment complex. Their staff are competent, professional and always available.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Great service

published

Great team who are always helpful and professional in their services despite dealing with difficult issues. Open and transparent with customers and stakeholders.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Strata Management Appraisal

published

Having dealt with many different strata managers over the past thirty years, it is my opinion that Whelan Property Group is professional, knowledgeable and responsive to the requirements of its clients. Questions involving the Owners Corporation are promptly addressed and practical solutions offered. I will be happy to recommend them to others who may require strata managerial services. The service they perform is efficient, courteous and professional.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group
Loo

LooPYRMONT

Professional and efficient

published

I own a few properties and communicate with 3 different strata organisations; Whelan are by far the most professional and efficient. I would highly recommend switching to Whelan at your AGM if you are unhappy with your current provider.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group
  • Verified customer

Efficient and helpful staff

published

Whelan PG has looked after the strata of our apartments for well over 10 years. Any communication I have needed to have with them has always been responded to promptly, professionally and efficiently. Their representation at strata meetings is always proficient.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Good strata managers

published

Have always had good service, accurate agenda and minutes from Whelan. Happy with having them as our strata providers for our building

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Very helpful

published

Knowledgeable staff, took the stress to help to resolve Owner’s Corp issues with costs due to water leak effecting my ceiling. thx

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Proficient

published

Chris and all the staff at Whelan Property Group are helpful, courtious and efficient in dealing with any enquirers regarding our properties at The Goldsbrough

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Ian D

Ian DSydney, NSW

  • 2 reviews

Great Strata managers.

published

An excellent strata management company. Notices for strata fees, upcoming meetings are all sent at the very least 4 weeks before due. Easily contactable, including senior managers who can sort out any issues promptly. Quick easy communication by phone, email, mobile, fax and Facebook. Would highly recommend this company for quick reliable efficient service.

1 comment
Whelan Property Group
Christopher W.Whelan Property Group

Page 1 of 8

Questions & Answers

Zen

Zenasked

I live in a block of 15 units in Sans Souci. How much would you charge on a yearly fixed term agreement?

2 answers
Whelan Property Group
Christopher W.Whelan Property Group

Hi Zen, we would love to quote your building, however we require specific information in order to put together the best price and service offering - please email me on andrewt@whelanproperty.com.au and I will come straight back to you. Cheers.

renny
renny

Are you still with the Strata Agency? We are dumping them after 3 years for deceptive conduct.


Help88

Help88asked

How complicated is it to change strata management? We are extremely frustrated and dissatisfied with the company that is supposed to be handling our block of 10 town houses. I need some info to submit to our committee. Thanks.

2 answers
Whelan Property Group
Christopher W.Whelan Property Group

Hi,

It's a very straight-foward process.

Please contact me at andrewt@whelanproperty.com.au and I can advise you.

Danny Owen
Danny Owen

Trigger happy there Andrew? ;-)


Get an answer from our members and Whelan Property Group representatives

Details

CategoryStrata & Property Management

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