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Windsor Genesis

Windsor Genesis

3.2 from 18 reviews

See the Best Caravans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
4
4 star
4
3 star
5
2 star
2
1 star
3

JACK

JACKcoffs harbour

Not Too Happy At The Moment

published

Regarding windsor lemon post. I have exactly the same problem with my 2011 built genesis with drivers side becoming detached. Was told by insurance assessor yesterday that this is not covered as is manufacturing problem. Very worrying.


Great van

published

We have travelled for six months a year for ten years have had no problems our third van good to tow very comfortable no leaks we haven't replaced anything very happy.

traveler

travelerGladstone

  • 3 reviews
  • 1 like

Water leak behind shower taps.

published
1 comment
traveler
traveler

If you purchased a s/h Genisis in Bunderberg apx 9-10 mths ago remove the top fridge vent and check the inner wall between shower and fridge to see if its cut away.

Windsor Lemon

published

James Spencer

James SpencerGold Coast

Satisfied

published

My wife and I just purchased and we absolutely love this caravan. It is comfortable and we find it spacious enough for us both. Its easy to tow, we take it everywhere.


Gordon

GordonPittsworth

Good looking forward to using it

published

It's well set out and has plenty of cupboards and draws love the shower but the toilet is a little bit squashed in the corner with the washing machine but it's managable


Greg

GregRichmond-Tweed, NSW

Windsor Entice 2012 Electroloysis & Leaking

published

Hi Gary and Jim.,
we all have same issue with our Windsor caravans leaking and electroloysis rust holes in aluminium cladding.
How do you think this is occurring if it's a timber frame how can electroloysis occur?
Our van is 2 years old and has been stored with a cover and washed regularly.
The roof is leaking where the air conditioner is and there's gaps in the rubber seals around the edge of cladding plus rust spots all over the van occurring.
We are concerned if we have these spots repaired future corrosion will appear those spots or elsewhere and won't be covered under warranty.
We would appreciate anyone to contact us that has same happened or happening as to a solution.
Cheers
Greg 0418 862029.


I love my Genesis 638s

published
Gary Burrows

Gary BurrowsSunshine Coast

Could have done without the water leaks and the Electrolysis on the outside of the van.

published

The electrolysis has been seen to and repaired under warranty. I believe there could be more in the early stages.
Inside has to be attended to at this stage for which I believe I will be out of pocket, as this could be a costly repair job. As the Caravan warranty would have expired. By the time the repaired would be completed.
The van looks attractive and easy to use.
Could be expensive it the warranty does not cover it,

1 comment
Gary Burrows
Gary Burrows

Since I posted this review the work has been carried out,very happy with the out come and the best part is it was cover by the warranty so a big thanks to Fleetwood.

In the workashop

published

Purchased a windsor genesis pinnacle 5.67s .Took 5 months to build ,picked it up dec 12 just in time to go on holidays . Firstly the van was not finished and was told bed parts were on their way . On holidays the van had very bad leaks in the bed area so took it to be looked at and found wood rot in the frame .Plus numerous faults. The caravan has been in for repairs for 10 months and still not fixed .Also found out the windsor company was sold to a perth company and was not informed the factory closed in melbourne . Lousy repairs lousy service .Time for regulations on caravans to be updated and not rip off older people.

very bad service and prolonged repairs.


Jen

JenAU

  • 3 reviews
  • 4 likes

Had some issues but all resolved

published

We too had a leaking shower from the get go, on the 4th attempt it was finally fixed, [name removed] from Windsor was willing to have repairs done and was great to deal with, but we ended up asking for it to be fixed by our chosen repairer as the previous repairers tried the patch ups first.Turned out to be leaking in the shower combination - all resolved and we are very happy now, all vans have teething problems you just need to know they will stand by the warranty and they have.
layout, good to tow.
Leaking shower combination


Kaye Kabin

Kaye KabinBallarat

Great service and know warranty will be ok too

published

Well
Picked up our van. Sales put us up for two nights in wonderful van park near them so they could address any of our queries. Helped us in so many ways. Visited van park to answer one query we had and checked up on everything else for us. Service is wonderful and they were great with all the changes and queries we had during the order. I know there may be little things wrong with new van but as yet (6 weeks or so) haven't found anything wrong.

Our faith is if there is anything wrong the team we bought it from will help us out in every way. Would buy new van from them any day. I guess it is the team that sell you the van that is very important. [name removed] and team are the best and the van is great so far.

3 comments
Kaye Kabin
Kaye Kabin

Nearly 5 years on and many trips still happy with our purchase!!!

Kaye Kabin
Kaye Kabin

Watch this space. First major issue with van and the company has not helped yet. Hope they will but will let you all know as company is now Windsor/Coromal.

Kaye Kabin
Kaye Kabin

Warranty on manufacture error five years on honored by company. All good now.


warranty on tri-fold table

published

laminate on table cracked and scuffed after a 3000km trip approached the dealer warranty declined after speaking to a cabinet maker was told the problem occurred due to faulty manufacture of the table causing movement in table. trying to contact windsor by phone and email with no reply. the dealer has said that matter is now between ourselves and windsor he will not talk further about it after him admitting that the table is faulty himself. i think this is very poor treatment after paying $62000 for caravan.

windsor not upholding their warranty. poor after sales service from dealer also dealers attitude.


Windsor has come good

published

I wrote my review whilst i was angry about the screws coming through the floor of my Genesis and to Windsor's credit and Helen from customer service repairs are being carried out to fix this problem. The van is four years old and no warranty so im thanking them for getting back to me and making the repairs.

1 comment
A-king
A-king

Good

published

We have only given our Genesis one good workout since purchasing in 2008. But we were very happy with the way it towed & love the layout.

A little home away from home (but with less housework)!!!

Problems with filling the water tank which is very slow as air is unable to excape - is there an easy cure for this problem that we are unaware of???

1 comment
Coolject
Coolject

I had the same water tank filling problem with my Genesis so I put a hose connection at the drain point and fill it from there opening the normal fill point to let it breath

peterfb

peterfbAU

  • 2 reviews
  • 1 like

OK

published

Still overall not a bad van but I wouldn't buy another one unless it was second hand and all the problems had been ironed out
Tows well, Great layout with plenty of cupboards. Lots of space under single beds and a big boot
Plumbing used was chinese made and not of very good quality. Pin hole kept occuring and flooded the van twice. Replaced with John Guest plumbing at my own expense as the plumbing is not covered by warranty. Chassie not galvanised or if it is it is poor quality. Have had to rub down and repaint.


DPG

DPG

  • 2 reviews
  • 5 likes

Value for money

published

The GC 705se What a great van! I have reviewed a Jayco product elsewhere which we traded in due to some serious issues. Talk about chalk and cheese. We finished the 4 month balance of our 6 month trip in the Windor without a single issue.
The Genesis is priced competitively but does not compromise on quality. Excellent finish and a great build. Good layout and roomy van for 2 adults and two kids.
We honestly had no problems in a four month period which was amazing compared to our two months of disasters in the Jayco Expanda


genisis

genisis

  • 5 reviews
  • 1 like

Great layout tows good

published

Questions & Answers

Ray W.

Ray W.asked

I have a 2013 Genesis 665 van. Last night the range hood 12 v blew; it took out the Dometic fridge /freezer and the gas hws. I believe the ignition switches were impacted. I checked the main fuse box in the cupboard and at the battery checking all fuses. No problems with fuses. Other lights and tv works on 12 v. I have checked the fuse to fridge at rear. My question is there a separate fuse controller for the 12 v system to fridge, full oven, and hws? If so where is it located? Cheers

No answers

Dugald M.

Dugald M.asked

Can anyone tell me if a Windsor Genesis LTD 2009. Model, 21’caravan has a timber frame or an alloy frame

No answers

Dugald M.

Dugald M.asked

Can anyone tell me if a Windsor Genesis LTD 2009. Model, 21’caravan has a timber frame or an alloy frame

1 answer
traveler
traveler

All Windsor vans had a timber frame up until Fleetwood purchased the company in 2012. After that Windsor was made in WA at the Fleetwood factory with a ally frame the same a Coramal.


Get an answer from our members and Windsor Caravans representatives

Details

CategoryCaravans
Release dateJan 2007

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