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Woolworths Annual Multi-Trip Travel Insurance (Overseas)

Woolworths Annual Multi-Trip Travel Insurance (Overseas)

4.3 from 4 reviews

Reviews

4.3

4 reviews
5
(3)
4
(0)
3
(0)
2
(1)
1
(0)
  • Value for Money
    4.0 (4)
  • Transparency
    4.5 (4)
  • Customer Service
    4.5 (4)
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Bunbury couple

Bunbury coupleSouth West, WA

  • 2 reviews
  • 4 likes

Customer can't win.

published

I purchased an annual multi-trip insurance in the hope of being covered.
The insurance and airfares we payed 4 months before any sign of the 100 year flu.
Needless to say when virgin cancelled our flight due to border closing we claimed the replacement
Qantas flights on our insurance,no luck.Had another go and again no.
When I tried to cancel the remaining insurance to recoup some losses,guess what,no go.They can,t lose.
So if I was you I would ask Woolies what they do cover rather than what they don't.It will be a very short list.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeYes
Type of ClaimTravel Delays/Cancellations
Claim DateApril 2020
Claim ApprovedNo
Insurance Cover ForSenior
See all answers
2 comments
Bunbury couple
Bunbury couple

AKM even could'nt be bothered to give us an automated reply for their win and our loss.

Woolworths Travel Insurance
Elisabeth L.Woolworths Travel Insurance
Danny W.

Danny W.Perth, WA

Softened the blow of having items stolen.

published

Purchased insurance primarily for medical and car excess coverage but grateful our baggage loss was mostly compensated by Woolworth insurance. It was a fair claims process without too much hassle.

Transparency
Customer Service
Value for Money
DestinationEurope
Claim MadeYes
Type of ClaimLost/Stolen Property
Claim Resolution Time1-2 weeks
Claim DateJanuary 2020
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
G Belcher

G BelcherMid North Coast, NSW

Amazing Service

published

I would like to thank the people at Woolworths Insurance, we just got back from a holiday in Thailand where my husband became ill and had to be hospitalised. Woolworths Insurance were amazing, could not fault them. Nothing was to much trouble and your people rang everyday to check on us both and to make sure we had everything we needed. By far the best experience we have ever had with an Insurance company. We would especially like to thank Will and Stephan. We would highly recommend Woolworths Insurance......Garry and Jennifer Belcher

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time<1 week
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
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jjwestby

jjwestbyFar North Queensland, QLD

Not to travel without it

published

Top value, five minutes to put in place, only took 6 days from start to finish for a claim, first time user of Woolworths travel insurance but certainly not my last

Transparency
Customer Service
Value for Money
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time1-2 weeks
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Woolworths Travel Insurance
Zoe H.Woolworths Travel Insurance
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