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Great product, outstanding service!
Bought an exercise bike, bodyworx ABX450AT. Ordered 7pm Tuesday, dispatched, am Wednesday from Melbourne, delivered Friday afternoon to Armidale NSW, very pleased with my purchase and delighted with the outstanding delivery service!
Terrible customer service
Terrible customer service. I got the damaged monkey bar due to poor packing. They offered to send me the paint to repair them myself. I denied and requested to send the new to exchange. After the reminder a week later, I got the connote for returning the damaged bar. They refused to send the new bar to exchange. They said the policy is not allow to send a bar until receipt of confirmation of returning order. Insane.
Worst online shopping experience
Terrible customer service , zero communication. I will never buy anything from World Fitness Australia. There are much better companies to deal with.
I highly recommend World Fitness Australia. I ordered an olympic barbell and collars, bumper plates and dumbbells and I couldn’t be happier with the quality of the products.
After a disastrous 5 month wait with another company that kept stuffing us around and resulted in half the order being missing anyway, you were a dream come true! Ordered on a Wednesday night and arrived on the Monday.
Can’t thank you enough and will definitely be purchasing from you again.
Ordered my equipment on a Tuesday and received my ordered on the Friday. Came so quick and unexpected. I ordered an Olympic Barbell, and Olympic Weight Plates. Very pleased as I didn’t expect the delivery to come that quickly due to covid and the high demand for equipment.
Highly recommend world fitness
Best advice, service and pricing anywhere
Accurate description and a pleasure to deal with. Freddy and his team are trustworthy and offer great prices and state of the art equipment. Couldn't be happier. Thanks again guys.
Purchased the Bodywork ABX450M Exercise Bike. Online experience was fantastic, easy to use. Easy to order, no fuss. Super Quick Delivery. The Bike is well made and sturdy. Would highly recommend.
Great service and products
I ordered the BodyWorx Turbine Rowing Machine KR6000AIR , arrived in 3 days.
Great machine , better than expensive commercial gym types machines. Very comfortable seat. Me and my wife did a workout yesterday , very happy.
Highly recommended .
Awesome service, products and fast delivery.
These guys are top notch, bought a cage for my brother and one for my in laws place. Despite COVID-19 arrived within 3 business days. Awesome communication on products. Definitely suggest signing up for notifications. Prices are reasonable given quality products.
world fitness couldn't of performed any better !! I ordered the marcy 990 ( excellent gym ) for the price. from delivery to drop off was 6 days, Syd-melb.....
I will definitely be ordering from them again, thanks guys.
These guys are just awesome
These guys deliver what they promise, they are always there to help you with deliveries or whatever the issue will be.. just bought 30 kg and 9 kg dumbells and they are simply awesome this was my second purchase from world fitness.. thanks heaps keep doing the good job WORLD FITNESS.
Above and beyond
Sam was an amazing help. With so much demand for items at the moment, Sam went out of his way to assist in every way to get the items needed.
Got a bench in crazy tines
Finding a bench, delivered for under $1k and not TV special but pro setup wss like winning lotto in virus times.
Sam's a legend, staying open, dealing with desperate gym bros and delivering life saving kit.
You're doing God's work guys
good work sam!
Sam went above and beyond during the busy period. He was quick to respond to emails, and quick to address any concerns I have.
The quality of the equipment is great.
Cheers Sam, you made the lockdown alot more bearable!
- Online store
Great customer service from Sam
Ordered a seated row attachment from World fitness. Although I got sent the wrong product, Sam explained the situation, sent me an equivalent product and refunded me for the first product. Great attitude and communication from the team. Much respect.
The reviewer stated that an incentive was offered for this review
Went above and beyond, even during hectic times!
Amazing service all-round, even during a pandemic!
Firstly, on two occasions I emailed to ask a question about my order and, considering the huge volumes of orders they are currently dealing with, I honestly didn’t expect a reply for a few days. However, on both occasions I received a response within the hour, which was quite unbelievable.
Secondly, as one of the products I had purchased sold out, and would not be available for another 4-6wks, I was sent a substitute free-of-charge and advised that I will still receive the original plates I h...
Huge Shoutout to Fred!
Fred went above and beyond in a hectic time and helped me get what I needed! Thankyou heaps Fred you are an absolute legend mate! Blokes like Fred is why World fitness Australia is such a great business!!
Purchased Bodycraft home gym. (Wheelchair user)
Top quality gym. Tom and team were great with a speedy sale and delivery (xmas period), nothing was a hassle.
Very happy with the whole experience and able to not install seat for use with wheelchair.
Delivery guy was polite, product is well made for the price. Delivery time is acceptable.
So easy to use and premium quality
Perfect device. Solid and has a premium feel and touch to it. Highly recommend. Easy to use and can be used in a number of different muscle groups!! Love it
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