World Fitness

World Fitness

 Verified
World Fitness
4.2

70 reviews

PositivevsNegative
80% · 5613 · 19%

Return Claim MadeYes · No
Product Quality
4.4
Shipping
4.7
Customer Service
5.0

Reviews

70 reviews
Aval
Aval
  Online store

I Do Not Recommend

Recently purchased a Marcy Roman Chair from this business and this product by the way it was designed was impossible to use, to the point of causing injury. I voiced my complaint over the phone to a staff member from this business about the design of the product they sell and how it's impossible to use and their response was I can see the product design in the description, so implying I am somehow at fault here. It's obvious from my experience here, the use of the product did not match its online description. How can I trust them for any other products they sell, if what I purchased this time didn't work as described.
World Fitness Australia
World Fitness Australia   DM   
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IAN
IANHunter Region, NSW5 posts
  Fair Incentive Verified Online store

Great Service, Great products!

Really happy with the service from WFA!
Good online and via phone service. Quick delivery. Their products (Body Iron R1 squat rack and Bodyworx bench) are great quality and are as described. Show details
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Michelle
MichelleSydney, NSW
  Online store
Dave
DaveSydney, NSW2 posts
  Online store

Great Customer Service!

I bought a spin bike online and the frame was bent however they immediately put in a warranty claim with the supplier and assisted with a replacement. Both World Fitness and the Supplier were helpful and available and accommodating, especially since I am in lockdown in Sydney and they are in Melbourne. The bike arrived Monday and I had a replacement on the Friday. They even allowed me to upgrade and only pay the difference. It did take a bit of communicating between both parties but considering lockdowns and delivery delays and availability, they did an awesome job to turn it around so quickly. Show details
Chani
ChaniGreater Melbourne (Outer), VIC2 posts
  Verified Physical store

All around a great experience

I purchased a power rack & Olympic bumper set online for in person pick up. It was possibly the easiest transaction I have ever completed. The guy who I spoke to in store made things so easy & even helped us load it all into the car.

The rack was easy to put together & I actually can’t believe the quality of it for the price I paid. Well worth the original price for sure (I purchased in the EOFY sale) the weight set is an equally excellent quality given the low price.

Amazing, great, easy purchase & excellent quality items! Thank you World Fitness Australia!  Show details

Jennin
JenninSouth East Queensland, QLD2 posts
  Online store

Home gym return policy

I ordered a product for my husband unfortunately it was the wrong home gym and I asked to return and they said we needed to pay for original shipping and pay to return it. Really inflexible return policy. Then we got a lengthy email.about if the box has been tampered with etc etc. Ensure you are sure before you buy as they make it really difficult to return anything!! Show details
World Fitness Australia
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Alexm
AlexmNorthern Region, NSW10 posts
  Online store

Great product, outstanding service!

Bought an exercise bike, bodyworx ABX450AT. Ordered 7pm Tuesday, dispatched, am Wednesday from Melbourne, delivered Friday afternoon to Armidale NSW, very pleased with my purchase and delighted with the outstanding delivery service!
Thank you! Show details
Thomas W.
Thomas W.Greater Melbourne (Metropolitan), VIC
  Online store

Terrible customer service

Terrible customer service. I got the damaged monkey bar due to poor packing. They offered to send me the paint to repair them myself. I denied and requested to send the new to exchange. After the reminder a week later, I got the connote for returning the damaged bar. They refused to send the new bar to exchange. They said the policy is not allow to send a bar until receipt of confirmation of returning order. Insane. Show details
World Fitness Australia
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Hello
Hello3 posts
  Online store

Worst online shopping experience

Terrible customer service , zero communication. I will never buy anything from World Fitness Australia. There are much better companies to deal with. Show details
Maxine A.
Maxine A.Greater Melbourne (Outer), VIC
  Online store

Absolutely amazing!

I highly recommend World Fitness Australia. I ordered an olympic barbell and collars, bumper plates and dumbbells and I couldn’t be happier with the quality of the products.

After a disastrous 5 month wait with another company that kept stuffing us around and resulted in half the order being missing anyway, you were a dream come true! Ordered on a Wednesday night and arrived on the Monday.

Can’t thank you enough and will definitely be purchasing from you again. Show details

Zara K.
Zara K.Greater Melbourne (Outer), VIC
  Online store

Excellent

Ordered my equipment on a Tuesday and received my ordered on the Friday. Came so quick and unexpected. I ordered an Olympic Barbell, and Olympic Weight Plates. Very pleased as I didn’t expect the delivery to come that quickly due to covid and the high demand for equipment.
Highly recommend world fitness Show details
Robby
RobbyGreater Melbourne (Metropolitan), VIC
  Online store

Best advice, service and pricing anywhere

Accurate description and a pleasure to deal with. Freddy and his team are trustworthy and offer great prices and state of the art equipment. Couldn't be happier. Thanks again guys. Show details
Joe
JoeGreater Melbourne (Outer), VIC
  Online store

Excellent Service

Purchased the Bodywork ABX450M Exercise Bike. Online experience was fantastic, easy to use. Easy to order, no fuss. Super Quick Delivery. The Bike is well made and sturdy. Would highly recommend. Show details
Alex
Alex8 posts
  Online store

Great service and products

I ordered the BodyWorx Turbine Rowing Machine KR6000AIR , arrived in 3 days.
Great machine , better than expensive commercial gym types machines. Very comfortable seat. Me and my wife did a workout yesterday , very happy.
Highly recommended .
Thank you Show details
Yan R.
Yan R.Greater Melbourne (Metropolitan), VIC
  Online store

Awesome service, products and fast delivery

These guys are top notch, bought a cage for my brother and one for my in laws place. Despite COVID-19 arrived within 3 business days. Awesome communication on products. Definitely suggest signing up for notifications. Prices are reasonable given quality products. Show details
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