Great service and products
I ordered the BodyWorx Turbine Rowing Machine KR6000AIR , arrived in 3 days.
Great machine , better than expensive commercial gym types machines. Very comfortable seat. Me and my wife did a workout yesterday , very happy.
Highly recommended .
Awesome service, products and fast delivery.
These guys are top notch, bought a cage for my brother and one for my in laws place. Despite COVID-19 arrived within 3 business days. Awesome communication on products. Definitely suggest signing up for notifications. Prices are reasonable given quality products.
world fitness couldn't of performed any better !! I ordered the marcy 990 ( excellent gym ) for the price. from delivery to drop off was 6 days, Syd-melb.....
I will definitely be ordering from them again, thanks guys.
These guys are just awesome
These guys deliver what they promise, they are always there to help you with deliveries or whatever the issue will be.. just bought 30 kg and 9 kg dumbells and they are simply awesome this was my second purchase from world fitness.. thanks heaps keep doing the good job WORLD FITNESS.
Above and beyond
Sam was an amazing help. With so much demand for items at the moment, Sam went out of his way to assist in every way to get the items needed.
Got a bench in crazy tines
Finding a bench, delivered for under $1k and not TV special but pro setup wss like winning lotto in virus times.
Sam's a legend, staying open, dealing with desperate gym bros and delivering life saving kit.
You're doing God's work guys
good work sam!
Sam went above and beyond during the busy period. He was quick to respond to emails, and quick to address any concerns I have.
The quality of the equipment is great.
Cheers Sam, you made the lockdown alot more bearable!
- Online store
- Verified customer
Great customer service from Sam
Ordered a seated row attachment from World fitness. Although I got sent the wrong product, Sam explained the situation, sent me an equivalent product and refunded me for the first product. Great attitude and communication from the team. Much respect.
The reviewer stated that an incentive was offered for this review
Went above and beyond, even during hectic times!
Amazing service all-round, even during a pandemic!
Firstly, on two occasions I emailed to ask a question about my order and, considering the huge volumes of orders they are currently dealing with, I honestly didn’t expect a reply for a few days. However, on both occasions I received a response within the hour, which was quite unbelievable.
Secondly, as one of the products I had purchased sold out, and would not be available for another 4-6wks, I was sent a substitute free-of-charge and advised that I will still receive the original plates I h...
Huge Shoutout to Fred!
Fred went above and beyond in a hectic time and helped me get what I needed! Thankyou heaps Fred you are an absolute legend mate! Blokes like Fred is why World fitness Australia is such a great business!!
Purchased Bodycraft home gym. (Wheelchair user)
Top quality gym. Tom and team were great with a speedy sale and delivery (xmas period), nothing was a hassle.
Very happy with the whole experience and able to not install seat for use with wheelchair.
Delivery guy was polite, product is well made for the price. Delivery time is acceptable.
So easy to use and premium quality
Perfect device. Solid and has a premium feel and touch to it. Highly recommend. Easy to use and can be used in a number of different muscle groups!! Love it
I needed some help and Tom replied very quickly and sorted out the problem.
I contacted Reebok with a request for a link to help me with a treadmill that I bought from a friend.She
had lost the Instruction Manual,so we needed some guidance.
Tom replied with just the link we needed.
Great service,thank you Tom!
Terrible customer service
Brought some weight plates, the seem was so rough it ripped a callus of my hand. Told them the product was not fit for purpose. But they didn't care, told me they would charge me between 25 - 50% to restock the item. Terrible service and in contravention of Australian law.
- World Fitness
- Verified customer
Ten out of ten!
Simply the best. Excellent website. Excellent pricing. Prompt to respond to queries. WorldFitness could teach 99.9% of the companies in Australia how to conduct business that is well and truly customer-centric. I was kept informed regarding tracking of my order - and the goods arrived exactly as indicated. The product is awesome. The service is first class. If you seek gym equipment - this is the place of choice. Great job guys!
Excellent customer service
After ordering I had concerns about what I’ve ordered so I emailed some questions which were answered promptly and assistance was given to change my order to a more suitable item as suggested by Luke. I was then able to easily pay the additional money online. Great service
- World Fitness
- Verified customer
Horrible Service - Sold item they could not supply
Contacted me to say they sold me an item they could not supply - agreed to pay an extra $30 to change to an item they could supply. Then told it would not be shipped for another 24 hours....Awful service would not go above they promise of delivery within 8 working days. Not happy given full refund.
Viking Press Handle
Nice solid product which is a great addition to my home gym offering several additional exercises.
Great service provided both on the phone for advice and easy to use website for ordering.
Delivery was smooth with good communication from Oz Post. Thanks and see you again
Swift Delivery, Great Product
From ordering, paying and delivery was less than 24 hours. The Reebok GR Rower was a sinch to to set up, easy to follow instructions. The delivery guy was friendly and nothing was trouble. My partner gives the rower thumbs up.
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