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Wrigglepot
4.9 from 38 reviews

Reviews

Review distribution

5 star
37
4 star
0
3 star
0
2 star
0
1 star
1

Igor P.

Igor P.Sydney, NSW

They sent me a product with damaged packaging

published

I purchased a couple of baby swaddles in this online store and one of packages arrived damaged. Moreover, it is very clear that the package had been damaged already prior to shipping out the product. The damaged area was covered with sticky tape which means they had seen the package was damaged and it did not bother them at all. They think it is totally fine to send products in indecent form. Well, I have to say it is not!!!! Especially when the product has been bought as a present. What do you think about yourself???? What a disgusting service...

Product Quality
Customer Service
Return Claim MadeNo
Store Locationonline
See all answers
3 comments
Wrigglepot
Louise S.Wrigglepot
Wrigglepot
Louise S.Wrigglepot

Hi Igor Thank you so much for calling me back and i am happy that we could resolve the issue for you and sort out the mix up. Many Thanks Kind Regards Louise

Wrigglepot
Louise S.Wrigglepot

Treezr

TreezrGreater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes

Impressive Customer service and fast delivery

published

I made my first purchase from Wrigglepot and can not recommend them enough. The owner personally called me to advise one item was unavailable and offered multiple replacement options.
Items received very quickly and had a lovely personal note and gift!
Highly recommend

Return Claim MadeNo
Store LocationOnline
3 comments
Wrigglepot
Louise S.Wrigglepot
Treezr
Treezr

Your welcome Louise, It's not very often you get the level of service that you offer, you should be very proud of that!

Wrigglepot
Louise S.Wrigglepot

Thank You Treezr

Shanna

ShannaWanniassa 2903, ACT

  • 2 reviews
  • 1 like
  • Verified customer

Outstanding customer service

published

Can’t believe how lucky I was to find Wrigglepot. I have now made 3 purchases from this store and each time, Louise’s prices have been the best I have found online. If your purchase is over $25 then the customer wins again with free postage. Team all this with quality products, fast delivery and friendly, knowledgeable customer service, it’s hard to go past Wrigglepot.
I am very happy to recommend Wrigglepot for fuss free shopping.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWrigglepot
See all answers
1 comment
Wrigglepot
Louise S.Wrigglepot

Hi Shanna
Thank You so much for your lovely feedback. I am really happy that you have enjoyed your shopping experience with us.
Kind Regards
Louise

MrsS

MrsSWa

  • 9 reviews
  • 2 likes

Posted quickly

published

Ordered for the first time from Wrigglepot.
Good communication regarding order, dispatched quickly, free shipping for a minimum but low spend. Well packaged. Good quality product. Very happy, would order from them again. Thanks!

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Wrigglepot
Louise S.Wrigglepot

Thank You Mrs S How lovely of you to take the time to leave us such wonderful feedback. It is very important to us that our customers are happy with our service and products, Many Thanks Kind Regards .... Louise


Amazing prices and gorgeous service!

published

I was so happy to come across this site on a google search and ordered a love to dream bag for my baby. It was such a great price and when the item arrived I loved the personal touch with a deliscous herbal tea attached to my invoice details. Would 100% recommend and will be purchasing from this site again. Thanks

1 comment
Wrigglepot
Louise S.Wrigglepot

Thank You Jade I am so happy that you took the time to leave us such lovely feedback. I am also glad that you are happy with our products and service. Many Thanks
Kind Regards .... Louise


Nan

NanMelbourne

  • 10 reviews
  • 4 likes
  • Verified customer

Great prices, great service

published

I first used this website because the prices were better than anywhere else. Plus free shipping on orders over $25. I experienced great customer service as well. When one of my purchases didn't fit properly, they replaced it immediately no questioned asked. Definitely recommend this retailer.

1 comment
Wrigglepot
Louise S.Wrigglepot

Sahebear

SahebearSydney

  • 4 reviews
  • 1 like

Second to none customer service

published

I have used Wrigglepot for years as they have outstanding customer service. You really feel like every purchase is important and any questions are answered really quickly. Thanks Wrigglepot!

1 comment
Wrigglepot
Louise S.Wrigglepot

Hi Sahebear
How lovely of you to take the time to give us such wonderful feedback. it is always appreciated and makes our day so much brighter. Many Thanks
Kind regards
Louise


Margie

MargieCoffs Harbour

Love it!

published

Thank you so much for my order! It has been a great shopping experience. Will definitely be back for more soon.

1 comment
Wrigglepot
Louise S.Wrigglepot

That is our pleasure Margie :)

Milnash

MilnashNewcastle

  • 7 reviews
  • 1 like
  • Verified customer

Repeat customer - very happy

published

Have made a few purchases from Louise at Wrigglepot and I am thoroughly impressed with the products and service. Prices are excellent compared to other online stores and free shipping over $25 is just a bonus. Products arrive quickly and are packaged safely.

1 comment
Wrigglepot
Louise S.Wrigglepot

Thanks for your Support. We love what we do :)

Caroline

CarolineHighton

  • Verified customer

Repeat customer! Fabulous service!

published

Absolutely love this store! Louise is lovely! I've been back numerous times to purchase the same item for bub. Once it wasn't in stock, they went above and beyond to make sure they I would receive it. Excellent prices, free shipping a huge plus. Thank you so much for keeping my lil guy happy! Absolute pleasure shopping here.

1 comment
Wrigglepot
Louise S.Wrigglepot

Thank You for your very kind words Caroline. It is always a pleasure to help :) Kind Regards ... Louise


Emily

Emily

  • 4 reviews
  • 1 like

Would definitely shop here again

published

Amazingly fast postage. Ordered on a weekend and it arrived 9am Tuesday!
One of my items had a minor manufacturing defect and customer service was fast, efficient and friendly even though they had to go back through the manufacturer. I wish wrigglepot sold every baby item so I never had to shop anywhere else!!


Richo

RichoPerth

6 out of 5!!

published

I bought Sam the Sheep Sleep clock in October. Last week it started being faulty and now the eyes don't close. I contacted Wrigglepot and Karen responded the same day with a couple of troubleshoot suggestions. However they failed to work. When we determined Sam was broken Karen put a new clock in the post that same day using Express Post so we got it within 2 days! Awesome customer service!!


nerfherder

nerfherderPerth

  • 28 reviews
  • 20 likes

Good products, prices and excellent service.

published

Following a few purchases from Wrigglepot, I have no hesitation in recommending this store to any prospective parents/buyers. Wrigglepot has excellent service and I have experienced this when having a faulty product. Wrigglepot's first response was clear and efficient and follow up contact excellent.


Rachel F

Rachel FGeelong

Fantastic! Communication at its best!!

published

Have had fantastic experiences with Karen from wrigglepot! Shipping always fast, communication always quick, answers the phone when you call! Unfortunately there was a product that I ordered had a back dating - by the company making the products, so there was a waiting period for the produxt - not Karen's fault at all, she told me this, had follow up emails, she even phoned the company for exact dates to let me know when they would be arriving! As soon as the product arrived she expressed posted the product to me (free of charge!!) couldn't speak highly enough :) Thank you so much again! You will always have my business!

Anna

AnnaFremantle, WA

  • 5 reviews
  • 16 likes

Never disappoints!

published

Really love this website! I really can't fault it. Free delivery with no minimum spend (most other website make you spend at least $100 for this). Excellent delivery times. Such a great range too and often at cheaper prices than elsewhere. Wrigglepot is my go to online shop for everything for my children. Keep up the excellent work guys!

Excellent Shopping Experience

published

So impressed with the friendly customer service, great product range, free prompt postage within Australia, and a handwritten note and free gift with my order was a lovely personal touch. Such a pleasant shopping experience.


mummybear

mummybearAdelaide

  • 10 reviews
  • 16 likes

Brilliant service

published

I purchased the Weanmeister freezer pod value pack and aside from the amazingly quick (and free!!) postage these are brilliant! Service from Karen was just great and the little tea sample was much appreciated and was such a lovely thought. Will definitely buy from this online store again, highly recommend!


Jacqui M

Jacqui M

  • 3 reviews
  • 2 likes

Excellent friendly service :)

published

I have ordered many items from Karen at wrigglepot and I am very happy with the service. The items always ship straight away and there is often a cute little gift too (the minky went straight into my babies mouth he loved it). I've been having some difficulties getting my babies sizing correct with cocoons as he is a little bigger it seems - even though hes 4 months and the packets say 2-12. But Karen was very helpful allowing returns and sending me photos of options. Very lovely service :)


Mye

MyeSydney, NSW

  • 27 reviews
  • 9 likes

Very Quick

published

My order arrived the next day without any hassle with regular email updates. Very fast delivery plus free postage on Australian orders. :)


jess

jesstoowoomba

  • 3 reviews

Best place for everything you could imagine for bub!

published

Shopped with Wrigglepot multiple times, love there product range an how they deliver so fast, handing out free gifts for reoccurring customers :) free shipping just tops it off, cant beat it anywhere else. We left our sons ergo sleep sack at parents house, ordered a new one and loved that I could get fast express overnight shipping, as he wont sleep without one...life savers :D


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