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40 reviews
Lyann
Lyann
 

Going above and beyond! – Louise has been absolutely amazing to deal with and I highly recommend! After seeing some Love to Dream swaddles I liked and couldn’t get in NZ, I contacted Louise to see if she would be willing to post them to me. She didn’t hesitate at all, she was super helpful, emailed back straight away and continued on doing so to keep me updated as well as… Read more ·  1

even trying make the shipping cost as low as could be. Thanks so much Louise, I look forward to buying more things from you in the future!

Alli
AlliNSW2 posts
  Verified

Outstanding Customer Service – Hands down this is the best customer service I have ever received (and I shop a lot!). The products I purchased are of the highest quality and they were a great price. Louise responded to my questions in record time and went above and beyond to get the products to me quickly. I have recently moved house and the wrong address was on my order (my… Read more ·  1

fault). I didn't realise this until the items had been sent. This was not a problem for Louise who chased this up for me with Australia Post and ensured I received my products quickly. I can not recommend Wrigglepot highly enough! I wish shopping was always as easy as this with all retailers. It makes life so much easier when people go above and beyond to help out. If I could give a higher star rating I would. I will definitely be buying from Wrigglepot again and will encourage my friends and family to do the same.

Igor P.
Igor P.NSW
 

They sent me a product with damaged packaging – I purchased a couple of baby swaddles in this online store and one of packages arrived damaged. Moreover, it is very clear that the package had been damaged already prior to shipping out the product. The damaged area was covered with sticky tape which means they had seen the package was damaged and it did not bother them at all. They think it is… Read more

totally fine to send products in indecent form. Well, I have to say it is not!!!! Especially when the product has been bought as a present. What do you think about yourself???? What a disgusting service...

Wrigglepot
Wrigglepot    

Good Morning Igor I am sorry to hear that you had this… Read more (+2 replies)

Treezr
TreezrVIC8 posts
 

Impressive Customer service and fast delivery – I made my first purchase from Wrigglepot and can not recommend them enough. The owner personally called me to advise one item was unavailable and offered multiple replacement options. Items received very quickly and had a lovely personal note and gift! Highly recommend Show details ·  3

Shanna
ShannaACT4 posts
  Verified

Outstanding customer service – Can’t believe how lucky I was to find Wrigglepot. I have now made 3 purchases from this store and each time, Louise’s prices have been the best I have found online. If your purchase is over $25 then the customer wins again with free postage. Team all this with quality products, fast delivery and friendly, knowledgeable customer service, it’s hard to go past Wrigglepot. I am very happy to recommend Wrigglepot for fuss free shopping. Show details ·  1

MrsS
MrsS10 posts
 

Posted quickly – Ordered for the first time from Wrigglepot. Good communication regarding order, dispatched quickly, free shipping for a minimum but low spend. Well packaged. Good quality product. Very happy, would order from them again. Thanks! Show reply

Jade
Jade
 

Amazing prices and gorgeous service! – I was so happy to come across this site on a google search and ordered a love to dream bag for my baby. It was such a great price and when the item arrived I loved the personal touch with a deliscous herbal tea attached to my invoice details. Would 100% recommend and will be purchasing from this site again. Thanks  Show reply

Nan
Nan12 posts
  Verified

Great prices, great service – I first used this website because the prices were better than anywhere else. Plus free shipping on orders over $25. I experienced great customer service as well. When one of my purchases didn't fit properly, they replaced it immediately no questioned asked. Definitely recommend this retailer.  Show reply

Sahebear
Sahebear4 posts
 

Second to none customer service – I have used Wrigglepot for years as they have outstanding customer service. You really feel like every purchase is important and any questions are answered really quickly. Thanks Wrigglepot!  Show reply

Milnash
Milnash7 posts
  Verified

Repeat customer - very happy – Have made a few purchases from Louise at Wrigglepot and I am thoroughly impressed with the products and service. Prices are excellent compared to other online stores and free shipping over $25 is just a bonus. Products arrive quickly and are packaged safely.  Show reply

Caroline
Caroline
  Verified

Repeat customer! Fabulous service! – Absolutely love this store! Louise is lovely! I've been back numerous times to purchase the same item for bub. Once it wasn't in stock, they went above and beyond to make sure they I would receive it. Excellent prices, free shipping a huge plus. Thank you so much for keeping my lil guy happy! Absolute pleasure shopping here.  Show reply

Emily
Emily4 posts
 

Would definitely shop here again – Amazingly fast postage. Ordered on a weekend and it arrived 9am Tuesday! One of my items had a minor manufacturing defect and customer service was fast, efficient and friendly even though they had to go back through the manufacturer. I wish wrigglepot sold every baby item so I never had to shop anywhere else!!

Richo
Richo7 posts
 

6 out of 5!! – I bought Sam the Sheep Sleep clock in October. Last week it started being faulty and now the eyes don't close. I contacted Wrigglepot and Karen responded the same day with a couple of troubleshoot suggestions. However they failed to work. When we determined Sam was broken Karen put a new clock in the post that same day using Express Post so we got it within 2 days! Awesome customer service!!

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nerfherder
nerfherder48 posts
 

Good products, prices and excellent service – Following a few purchases from Wrigglepot, I have no hesitation in recommending this store to any prospective parents/buyers. Wrigglepot has excellent service and I have experienced this when having a faulty product. Wrigglepot's first response was clear and efficient and follow up contact excellent.

Rachel F
Rachel F
 

Fantastic! Communication at its best!! – Have had fantastic experiences with Karen from wrigglepot! Shipping always fast, communication always quick, answers the phone when you call! Unfortunately there was a product that I ordered had a back dating - by the company making the products, so there was a waiting period for the produxt - not Karen's fault at all, she told me this, had follow… Read more

up emails, she even phoned the company for exact dates to let me know when they would be arriving! As soon as the product arrived she expressed posted the product to me (free of charge!!) couldn't speak highly enough :) Thank you so much again! You will always have my business!

Anna
Anna5 posts
 

Never disappoints! – Really love this website! I really can't fault it. Free delivery with no minimum spend (most other website make you spend at least $100 for this). Excellent delivery times. Such a great range too and often at cheaper prices than elsewhere. Wrigglepot is my go to online shop for everything for my children. Keep up the excellent work guys!

Cheryl K
Cheryl K
 

Excellent Shopping Experience – So impressed with the friendly customer service, great product range, free prompt postage within Australia, and a handwritten note and free gift with my order was a lovely personal touch. Such a pleasant shopping experience.

mummybear
mummybear10 posts
 

Brilliant service – I purchased the Weanmeister freezer pod value pack and aside from the amazingly quick (and free!!) postage these are brilliant! Service from Karen was just great and the little tea sample was much appreciated and was such a lovely thought. Will definitely buy from this online store again, highly recommend!

Jacqui M
Jacqui M6 posts
 

Excellent friendly service :) – I have ordered many items from Karen at wrigglepot and I am very happy with the service. The items always ship straight away and there is often a cute little gift too (the minky went straight into my babies mouth he loved it). I've been having some difficulties getting my babies sizing correct with cocoons as he is a little bigger it seems - even… Read more

though hes 4 months and the packets say 2-12. But Karen was very helpful allowing returns and sending me photos of options. Very lovely service :)

jess
jess3 posts
 

Best place for everything you could imagine for bub! – Shopped with Wrigglepot multiple times, love there product range an how they deliver so fast, handing out free gifts for reoccurring customers :) free shipping just tops it off, cant beat it anywhere else. We left our sons ergo sleep sack at parents house, ordered a new one and loved that I could get fast express overnight shipping, as he wont sleep without one...life savers :D

happymama
happymama2 posts
 

We had a great experience – We needed a white noise machine, Wrigglepot talked us through the benefits of Sound Oasis, and assisted with very swift delivery. The product lived up to its reputation and has helped our baby sleep, it's been a boon. Six months later, when we required assistance because the cord was fading out, they sent us a new one by Express Post instantly. Great service and inclined to shop here again and recommend them.

Cass
Cass
 

Awesome customer service – I ordered a product from this company and it was out of stock. The lady offered another product or wait for mine to arrive. I was happy to wait, when I received my order I also got a bonus gift! Beautiful little smile face and apologie written on invoice. Really happy customer!will shop here again

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Jules
JulesWA
 

Awesome online store! – What is surprisingly good about this store is that I ordered the items on Thursday and they reached my doorstep, I'm in Perth, on Tuesday morning (the Monday was a WA public holiday). Such a fast delivery, considering it was free postage! I also had asked for 2 items to be gift-wrapped, and they came all sweetly wrapped with ribbons and cards… Read more

were also included, as I informed they were gifts. I did not know if the items were for a baby girl or boy, and Wrigglepot still managed to surpass my expectations in terms of the gift-wrapping. They looked absolutely gorgeous as gifts!

Will definitely look out for items from Wrigglepot first before buying elsewhere. Highly recommended store! Super fast delivery, awesome service that catered to my request, free postage, package came all bubble-wrapped. Also with free gift!

Jen
JenWA5 posts
 

Great online shopping – I have made one purchase and am now inclined to make many more with Wrigglepot. Free shipping is always a bonus! Not only was it free, it was fast. Great customer service. Competitive prices. Nice personal touches on the invoice and a chamomile tea bag included. Just an all round good online shopping experience. Did I mention free shipping! Free shipping

Emich7
Emich79 posts
 

Great store – This store is one of the best online stores I have purchased from. I have made several purchases through wrigglepot, the products are priced well, fast postage and the items well packed. All the brands available are of high quality. I will continue to buy from wrigglepot for a long time to come! Reliable, trustworthy, professional

SAJS
SAJS7 posts
 

So fast! – Ordered about 6 items from wrigglepot at once and was all delivered together in a timely fashion. No extra cost for postage is what drew me to this website and I am so happy that I ordered from them. All items ordered were as per the website and they even threw in a free gift (wash cloth). Will definitely be buying from them again in the near future. Trustworthy, reliable, free delivery, quality products

K.N
K.N5 posts
 

Fast service, quality goods – I have purchased from wrigglepot multiple times and have always received my orders promptly. The prices have been good, and free shipping is a big draw card. I have never had any issues with this retailer. Each order has been hand packed, with a little note of thanks indicating that's time is taken to ensure the order is complete.

Steph
Steph3 posts
 

Speedy and personalised service – Such speedy service. My order arrived first thing on the 29/8, the(love to dream swaddle and a set of sleepy wings) are in the wash so my baby can wear one of them to bed tonight. Not bad given I ordered it on Monday evening 26/8 and we're in Darwin. Also included a small gift. Easy and quick service that was personalised with a thankyou note!

Norzzz
NorzzzQLD23 posts
 

I love this online store – I have purchased numerous items from this store at four separate occasions and each time, I have been extremely happy. On all four occasions I have received all the items within 1 week of purchasing, and it is free postage. What I love the most is, even though I don't have to pay for postage, all the goods are still wrapped up, padded and boxed… Read more

(where needed) with so much care and love so that the items will not get damaged on-route. Plus, the items needed to be sign off when received so it is tracked postage. I definitely love the personal touch of a hand written thank you note on the invoice and a tea-bag included in each purchase. I can feel the pride and love this shop owner have for her store. Someone reviewed below that it may not offer the cheapest but to be honest this store doesn't charge more than what's it is retail for elsewhere and if you follow wrigglepot facebook page, sometimes there's a discount available. Free postage, Fast Delivery, Love and Care the owner have for her shop.

Carmille
Carmille
 

Friendly fast service – I recently purchased a hybrid ergo cocoon winter swaddle sleeping bag from Wrigglepot. My purchase arrived within two days of ordering, packaged, nicely with a hand written thank you on the invoice. They have a wide range of products and I will be heading back to their online store to purchase more items shortly. Reliable, fast, friendly service, well priced products.

red34
red34VIC2 posts
 

Wrigglepot ~ my first Order – I received my order today from wrigglepot, I have to say that I am impressed, the service, the quality of the products, free shipping that arrived within a couple of days. It simply put a smile on my face. I have found a great company i can trust and keep coming back to, absolutely brilliant, Thank you to the lady “Karen” who packed my order, I… Read more

am delighted, one very satisfied customer, can’t wait to tell my girlfriends about this site, a life saver for mums.

Thank you Wrigglepot

Xoxoxx Expectant mum to be ~ quality of products, fast delivery, convenience, and a suprise gift :-)

miss_nomi
miss_nomi
 

Excellent – Wrigglepot is an excellent business selling an exclusive range of products that have been specifically chosen for their practicality and usefulness. I have so many things (both bought by me and given to me by others) that have not seen the light of day more than once that to have a site I can go to and know that anything I buy WILL be worth… Read more

having is brilliant. I've bought a few times from Wrigglepot and always get fantastic service. If I'm not sure which one to buy, I know I can send a message and get a useful, personal opinion of someone who has touched and used the products. Absolutely nothing to complain about!

JP2
JP2
 

"Mum approved" products. Great pricing. Fast and free delivery. What more could a mum want! – At midday on a Monday, I went online to buy a first birthday gift. The pricing was competitive being the same or cheaper than other specials online but with the advantage of free standard shipping. The website was easy to use and not cluttered. By 4pm that day I received an email saying my order had been shipped. It was at my door 7.30am the next… Read more

day, giving me 3 days to spare until the party. Thanks Wrigglepot for making it so easy! Reliable, good value, good range of mum-approved products. Free delivery

Margie
MargieQLD2 posts
 

Love it! – Thank you so much for my order! It has been a great shopping experience. Will definitely be back for more soon.  Show reply

Mye
MyeNSW36 posts
 

Very Quick – My order arrived the next day without any hassle with regular email updates. Very fast delivery plus free postage on Australian orders. :)

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