1,226 reviews
Installer turned up on time, was friendly and professional. Explained the door very well and demonstrated how to use it. Very good experience, would order again if needed. Show reply
Over the last two years, we’ve engaged Wystan on several occasions to install shutters throughout our apartment; we started by doing one large window and were so impressed with the results that we gradually did all the other doors and windows too. Nick from Wystan has done all the installation work, completing the last job this morning. The… Read more · 1
quality of Nick’s workmanship is excellent and, in addition to that, he’s always friendly, on-time, and thoroughly cleans up before finishing the job - we could not be happier with the results he has achieved. The shutters look great and the price was very competitive; we would engage Wynstan without hesitation for any future work.
The shutters installed brightened up the room and the person in charge was courteous and quick. Have had shutters put in other rooms by Wynstan so knew what to expect. Very happy with outcome Show reply
Reviews with attachments
Blind looks good, the installer Darko did a great job, very quick! Show details · 1
Wynstan team took control in measuring my stacker door and problem solved any issues they could see before installing my Crimsafe security sliding door. John my installer was very diligent in measuring to ensure I had the best outcome. I could not stop admiring my door when it was installed. It looked elegant and seemed as it was always there. I… Read more · 1
voiced my concerned that my grandchildren would push it too far to the right as it didn't have an end stop mechanism in the frame and John went out to his van and made an end strip to stop the doors from coming off the frame. Thank you Wynstan team!
Great sales and office service and installation, awesome door, very happy. Thanks Show reply
I am very pleased with my new curtains - the quality and look softens and enhances the appearance of my apartment. Both the Wynstan rep and installer Darko were professional and curteous at all times. Communication regarding installation arrangements was advised and updated appropriately. I was very satisfied with the service provided. Show details · 1
Very professional from start to finish. The gentleman who installed them did an amazing job. Show details · 1
Darko was professional, fast and made sure that we were happy with the installation throughout the process. Curtains made the room really dark/blackout. Show details · 1
Steven was very professional about putting up my sheers and retractable sliding door. He was friendly and he cleaned up after he finished. Show details · 1
The installer, Darko, was very professional and the installation was perfect Show reply
From start to finish the process was easy. Jay who installed our security screen was amazing and what a professional. More than happy with our screens and your amazing service. Thank you Show details · 1
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The service was excellent from the first call to the installation. I’m so happy with how the shutters look and Function. I might just have to install on all windows. Thankyou Wynstan Show details · 1
Hi, I had three roller blinds installed by Wynstan of Baulkham Hills, I am delighted with my new blinds. I was extremely happy with the service right through from quote to installation, so thank you so much ! Cheers, Lesley Maker Show details · 1
Dealing with Michael, Darko and the team of Weinstein was a great experience installation of curtains for both properties professional Show details · 1
Very happy with the service provided by Darko and his assistant. Very grateful. Thank you. Show details · 1
From the initial consultation through to installation, Wynstan have been brilliant! I am thrilled with my new vertical blinds. I obtained three quotes from different companies and Wynstan had the best range and offered a competitive price. The team (Joe in sales and Mick who did the installation) were polite, professional and friendly. Joe took… Read more · 1
the time to talk about colour and fabric options that would go with my apartment. Mick installed the blinds quickly and with a smile. I also took the option for them to remove the old blinds too which was worth the small amount extra I paid. I highly recommend Wynstan. I couldn't be happier with the result.
Absolute nightmare experience with custom S-Fold sheer curtains (Order 20176309). Wynstan has botched the measurement and manufacturing of a single living room curtain three separate times over four and a half months. The first attempt draped along the floor, the second failed attempt was a secret remake after telling me it would be a simple… Read more
re-hem, and the third remake was made so poorly it floats an absurd 60mm off the ground.
Their promised timelines were completely broken, followed by total silence from customer service and executive management who ignored my emails. I have been forced to lodge a formal dispute with NSW Fair Trading under Reference 11585778.
Wynstan attempts to handle public complaints by pasting a generic reply line asking customers to call them. In reality, their call handlers just shield invisible managers who don’t communicate. When a representative finally phoned me, they blocked me from speaking to management, declined any financial compensation, and refused to let me keep the ruined, short fabric as damages. Instead, they offered a "free extended warranty" on a product line they cannot measure correctly, and a $100 store voucher that requires me to spend even more money with them. When I called out how ridiculous this was, the representative accused me of being rude and blamed their "extremely busy" factory.
The fourth swap-over attempt is scheduled for 14 September. I am letting the installer hang the curtain to see if it is finally fit-for-purpose. My Fair Trading file will remain open. Wynstan chooses to meet manufacturing failure and broken promises with total administrative dismissiveness and spiteful fabric reclamation policies. PLEASE READ THE INDEPENDENT REVIEWS ONLINE BEFORE BUYING.
UPDATE - 14/09/2026
The fitter arrived for the final swap-over attempt. I am very pleased to report that the new living room curtain was manufactured flawlessly to the correct length, clear of the floor and looks beautiful.
The fitter was professional and took the time to ensure the installation was completely quickly and perfectly.
While the initial 4.5-month delay and the defensive, unhelpful attitude of the front-line customer service department made this an incredibly stressful process, the service by the installer and the high quality of the final curtain mean I am ultimately very happy with the end result.
Rating upgraded for a successful final product. The NSW Fair Trading file has now been closed.
Latest follow-ups
Constant delays keep getting told completed but job hasn't been dispatched! Second phone conversation exactly the same. I've yet to see the colour of my blinds. It's been near on a month I'm still getting no indication. ●●●●●●●●●●●●●●●●●●● … Read more · 1
Following managers intervention a noticeable change occurred and dates given were real indicators of date if delivery. During this period my wife was in and out of hospital so I hope everyone sees i needed solid dates. Work was completed at a high standard ...many thanks.
Follow-up · After manger contacted me all issues resolved to full satisfaction
Terrible product and service – Six months on from installation of our crimsafe screen door, and the whole frame has detached from the main doorframe, and the lock now does not engage. We experienced months of poor service after our initial order of two doors, waiting months for… Read more
installation. The handle on the first door failed after 2 days. For the thousands of dollars we paid for these doors I can only say the product and service are terrible.
Follow-up · Screen doors on front and back doors. Poor quality, poorly installed. Handle on one door broke after one day. Front door has gap between door frame and screen door edge. This was 2 years ago. Don't know if things have improved with this company since, but would never use them again.
Really happy with my new vertical drapes. Theo from Wynstan did a fantastic job with the installation—quick, neat and professional. Great service! Show details · 1
Follow-up · Very good all went to plan great all round
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Positive reviews
At every stage the service was excellent and each stage was fully explained beforehand. The aspects of the awning I chose were fully explained in detail, also how to look after the awning was fully explained. Show details · 1
Wynstan were punctual, reliable, cost effective and the door was ready before expected timeframe. Paul was able to attend the day I rang him to organise a time to fit the door. Fitted the door in no time, cleaned up and door looks awesome. Show reply
So pleased to have Wynstan replace the old (nearly 15 year old) rusted cheap steel security double doors. They were professional, courteous, prompt, reliable and friendly! And very importantly, the doors look great! Show details · 1
Negative reviews
If I could give it negative stars I would. I wish I had read more reviews before going ahead with Wynstan. I only wanted one set of curtains and only wanted to update the same design I already had (they had just gotten moldy so needed to be changed). I had the initial quote in May with no dramas but that's when the smooth sail ended. We had delays… Read more
in the warehouse, multiple errors with manufacturing (broken hooks, wrong rods ect) then they said that they wouldn't fit where I wanted them...yet it was measured and quoted by them and it was just replacing existing curtains! All throughout this I had the most appalling contact from them. I had to chase each time and then I was met with a very blunt response with zero acknowledgment for how frustrating this has been. I had someone say they were going to be my 'case manager' and provide me with updates....they did not ring me once, I rang every time. The installers do not contact you at all and give you zero notice. I had 3 attempts at install and each time I was left waiting and chasing up where they were. It took from May to end of September for the most simple job. I will be going to a different provider for my other jobs and never waste my time again with Wynstan!
Hi Rachel, thank you for your feedback. It is valuable… Read more
Keep your money and shop around before purchasing any of Wynstans products. Find a place that respects their standards of workmanship and doesn't fob off their customers when they are asking questions about where their order is and when will it be installed? I'm really hoping a lot of people read this and go elsewhere because if I could I would that's for sure. Show details
Hi Craig, we’re sorry to receive your 1-star rating. We’d… Read more
We have now bought 3 products from Wynstan but had we known there was no after sales service we would have bought elsewhere. We recently had a security door installed but have had issues with the latch. Instead of Wynstan arranging for it to be adjusted we were sent a form to enter all the details that had already been sent by email. Obviously a… Read more
ploy to defer service so now we have to pay for another company to fix the latch. Not good enough. We emailed the store from where the door was ordered and also head office and head office couldn’t be bothered to reply. We will never buy products from Wynstan again.
Hi there, Thank you for your feedback. It is valuable for… Read more
Recent reviews
The service we received from the team at Wynstan was amazing. The staff were all friendly, prompt and helpful and the quality of the crimsafe doors is excellent. I couldn’t recommend Wynstan enough, definitely the best and most seamless experience we have had from any business. Show details · 1
Our roller blinds are great! We had a consultant help us chose the best ones, explain how the different ones work, and compared colour samples to help. A few weeks later Michael installed them quickly and showed me how the easy electronic rolling device worked. All round terrific service. Thanks, Wynstan. Show reply
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Hi Helen, We're sorry to hear that you've had this… Read more (+2 replies)