- Verified customer
Solutions based, professional team of excellent removalists
We booked to move our 2 bed unit. Thomas in the office was efficient and great and used our existing records to come up with a quote. The lift broke due to the rains. John, also in the office was great in coming up with a solution and being extremely supportive. The lift was still not fixed on the day. The three guys who came were amazing. So hard working, so polite, so careful with items and very honest. They were well organised and looked after each other going up and down 6 flights of fire stairs on a very hot day. The team lead was running ...late. He and the office kept us informed and once again were totally focused on solution. The team started on time and we were not billed for the third pair of hands until he arrived. He was an excellent leader and really helped to make a nightmare move from hell into something that was bearable. I would not hesitate to use Yellow Express again, they were excellent.
Who wants to get ripped-off? Not me.
$280 to move 5 boxes from Rent-a-space Ryde to the city? Whatever you do get a confirmation email with the price from these guys. Next time I'll just rent a van and pay an extra pair of hands.
Xlarge balloons pick up and deliver
I am very happy with the service that yellow express delivered my extra large 90 cm balloons 19 of them ,pick up at bondi and delivered to my daughter 21 st in the cbd within 50 mins thank you Steven for a great service , Thankyou also for the phone calls I spoke to a very helpful guy on the phone to ensure all details were right , he was very particular so I felt confident in yellow express ,thank you again
As stress-free as any house move can be!
From the moment Operator 87 arrived, right on time, our family knew we were in 'good hands'. The two men maintained a friendly demeanour through the the day, and after the last item was in place, left us with big smile and a warm handshake! Thank you Yellow Express, and particularly the to two men in question.
- Verified customer
5 stars isn't enough for these guys!
We engaged Yellow Express (after reading the great reviews here) to help us move from a large 3x2 house to an apartment that came with it's own restrictions (strict security, limited access, low vehicle weight allowances etc). The guys were amazing (and despite my insistence in the heat, they did not slow down or take a break!). It was a long, tough day for everyone, but at no point were there any complaints – it was all positive positive positive. Special mention to Sam in the big truck who was AMAZING ...
Best Customer Service Team ever and Friendly Drivers
I used Yellow Express all the time in my former job as a Receptionist in a medium to large size company. I have since moved on to another company who uses another courier service and I am making changes to the company policy as we speak so I can go back to using Yellow. They always made my job easier, they always answered my questions and took on tricky or out of the ordinary jobs. Things didn't get lost in space as they do with other companies and their customer service team is world class.
- Verified customer
Highly recommended courier service
I have used Yellow to send and receive packages. I like their personal and very flexible service. They listen to what I need and have always delivered. I work for a corporate company with a contracted freight company, but when it's something time critical, delicate or tricky I bypass them and go straight to Yellow. They've proved themselves reliable and responsive. Highly recommended, especially for anything out of the ordinary because they have great customer service.
My worst moving experience.
incompetent from A to Z. The guy who took the call didn’t ask if there were stairs so they sent me the worst team possible and they took 4h to do a job that should have taken 2 and charged me full price.
The movers were tired and slow and I suspect that one of them were actually still drunk ...
When I called them to complain they tried to put it on me by saying that I should have tell them that there were 15 stairs ... pathetic.
4h and $650 to fill a 1,5 container of 2m cube is a disgrace.
Never gonna work with them again !
AMAZING Company and Staff
I have been using multiple courier companies over the last 15 years and I have never ever come across a company like Yellow Express. I recently discovered you guys in my new employment and all I can say is AMAZING! From the service of the gorgeous people on the phone that I have dealt with to the wonderful, friendly and helpful drivers; I have been astounded. You make my day so much easier everyday as I can actually finally rely on a courier to get my good’s delivered or picked up on time. Roman you are just amazing! So helpful and a delight to hear your voice every day. John, William, Tom (sorry if I have forgotten someone) you guys are just too good.
Daniel and Kofi were Fantastic
Today we used Yellow Express to move from Ashfield to Manly. Daniel and his mate couldn't do enough. They were punctual, polite, helpful and got stuck into the job and took excellent care of our property. I would highly recommend these two guys from Ghana. Thanks guys
Best Moving Experience
Today I experienced the most amazing service from Yellow Express. Removalists were punctual, professional and extremely careful. Yellow Express were also great in providing information on the service at the time of making the booking. Would absolutely recommend Yellow Express for removal services. It was a stress free experience.
- Verified customer
Cannot fault Yellow Express!
We used Yellow Express for a quick cross city move and they were absolutely perfect. Shelley in head office was so helpful from start to finish going above and beyond to make sure we were happy with the job. It was an early morning booking and the driver was there five minutes early and was super friendly and efficeint!
I would highly recommend Yellow Express and will definitely be using them again for all our business moves.
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