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McPhee Freight

McPhee Freight

 Verified
McPhee Freight
4.9

363 reviews

Positive vs Negative
93%7%
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Delivery Time
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  • On Time
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  • Never Arrived
Sender or ReceiverSender · Receiver
Delivery Arrived in Good ConditionYes · No
363 reviews
5 JIM  · A very Professional Company - excellent to work with and kept in contact with me
5 Marc M.  · Excellent service start to finish for transport of a vehicle from Canberra to Perth. Great communication throughout and prompt responses.
5 ruairreech  · The team were super professional, great communicators and did an outstanding job of meeting the deadline.
5 Zach  · On time, very affordable, transparent, great communication, no offshore call centres.
5 Juan  · Great customer service from Simone. Clear instructions and information. I would recommend McPhee 100%.
5 Sean  · Highly recommended I shipped my my camper from Qld to WA so easy, great pricing and great communication.
Simba
SimbaNSW3 posts
 

Excellent service and very competitive pricing. Outstanding service from Sue Thomas, always communicating from start to finish and even after the delivery of my vehicle. Show details ·  1

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Angela
AngelaNSW
 

We used McPhee Freight to send our car from Sydney to our daughter in Perth. After searching the web for various providers, we settled on this company due to their reasonable price and excellent reviews. Other companies were slightly cheaper but had some terrible reviews. We saved a bit of money by being able to drive our car to the depot near… Read more ·  1

Wollongong as opposed to having the car picked up from our home. After that, it boarded the ship at the scheduled time. Tracking was available throughout and the car was delivered to my daughter's home as scheduled. One small issue that arose was that the driver wished to deliver the car to my daughter on a Friday, but she would only be available at home on the following Tuesday (Monday was a Public Holiday). The driver said that he would call back to check on a Tuesday delivery. I was also able to ring up and speak to Sue there on the Tuesday morning and she assured me that a driver would be calling her soon to advise the delivery of the car that day. The car arrived in good order on the Tuesday , early afternoon. I would certainly recommend this company . Very professional.

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Charlie
CharlieQLD2 posts
  Verified

Dealing with Mcphee freight was great Sue kept me informed the whole way of the transportation of my 26ft black watch and trailer. The people who thy got to transport the boat and trailer done a fabulous job. I would strongly recommend Mcphee transport as they were the only transport company that would freight my purchase from Geraldton to Cairns. Show details ·  1

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Reviews with attachments

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maddi.sacco
maddi.sacco2 posts
  Verified

McPhee Freight were fantastic from start to finish. Communication and booking were seamless and incredibly easy right from the beginning. Throughout the whole process, the team was helpful, responsive, and reassuring. The delivery was also impressively fast — my car arrived in just 7 business days from Melbourne to Perth, which was much earlier… Read more ·  1

than expected. Best of all, it arrived in perfect condition, exactly as I sent it.

I’m so, so happy with the service. A special shoutout to Steph Makedonas, who always answered or returned my calls so quickly and provided absolutely exceptional customer service.

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Ethan B.
Ethan B.
  Verified

After dealing with many companies and starting to think this was going to be a very difficult process, I sent off an enquiry to McPhee Freight, Dealt directly with Steph, she was very professional and made the whole process very simple for me. Had a quote back straight away and was honestly shocked at how quick and easy she had the ball rolling.… Read more ·  1

(I even called her as I thought I was being scammed), Steph was super efficient and dealt with any queries I had in a timely matter, happy for me to call at any time and just get anything cleared up which is nice!

I was kept informed the whole journey and everything went smoothly, boat arrived in perth roughly a week of after the predicted date but that was more to do with the Fremantle unloading side that made it late. can't recommend these guys highly enough and will be sending anyone that I know looking to move stuff around Australia or oversees their way.

Thanks team! appreciate your help with my new pride and joy

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Thor Pedersen
Thor Pedersen
 

Fantastic professional service. Mcphee Freight transported my commercial boat to Tasmania with care and gave me a very competative quote. I would highly recomend them . Show details ·  1

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Stuart
StuartWA
 

Absolute pleasure to deal with this team at McPhee. Highly recommend them. I moved a new truck from Wollongong to Mandurah and they were fantastic, every step of the way. Show details ·  1

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mark
markNSW4 posts
 

Great company.Steph in particular. moved my ute from wa to Central coast nsw.Was nice and easy no dramas.Car arrived on time and in great condition.would definitely use again Show details ·  1

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Jim
Jim3 posts
 

McPhees transport a 1976 Land Rover Series for me from Melbourne to Fremantle. Their help and assistance was excellent! I’d initially booked a cheaper road based company but upon calling to clarify some details, couldn’t speak to anyone who knew what was going on, so pulled the pin on that. McPhees by contrast, answered the phone, replied promptly… Read more ·  1

to emails, explained in detail the process, and gave me the comfort that my vehicle was going to be looked after, picked up and delivered on time, and in good condition. Door to door delivery was 10 days, insurance included in the price, and everyone I dealt with super friendly and helpful. I would thoroughly recommend McPhees to anyone looking at interstate transport and would have no hesitation using this company again. Absolutely fantastic service!

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Shirley Johnson
Shirley JohnsonWA
 

Excellent service and communication, answered queries quickly and was kept informed during the whole process Show details ·  1

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SBWA
SBWA
 

Can’t commend McPhees highly enough. Sue was excellent to deal with to transport our boat from QLD to Fremantle. She communicated perfectly with us throughout the whole process. Schedule was spot on. Thank you. Show details ·  1

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Chris.
Chris.WA
 

We used McPhee freight to ship our new seaweed harvesting vessel from Victoria to Fremantle. We went out to tender, and although some of the other providers were cheaper, what impressed me about McPhee’s was the quality of the service and that the there were no hidden costs. It was also impressive to receive our vessel ahead of schedule. Show details ·  1

Couriers

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matthew
matthewWA
 

Very good service no damage on horse float very pleased will be using them again Show details ·  1

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Del
Del3 posts
 

McPhee Freight delivered exceptional service throughout. They communicated clearly, showed flexibility, and were happy to explore different options with me. My vehicle arrived from Melbourne to Perth in pristine condition ahead of schedule. I’d gladly use them again. Show details ·  1

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Tim Reise
Tim ReiseWA
 

Outstanding service Steph was easy and effective to deal with. Tow truck drivers each end were looking after car like it was there own. Straight forward process . No hassle, Show details ·  1

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Rob H.
Rob H.QLD2 posts
  Verified

We contacted McPhee freight to transport our Coffee Van from Melbourne to Brisbane. The quote was very competitive and the process from start to end was very professional and seamless Delivery driver was very easy to deal with and caring with our caravan.  Show details ·  1

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Craig P.
Craig P.2 posts
  Verified

Absolutely seamless professional experience from start to finish. Transported out new vehicle from QLD to our door in WA, the move was completely stress free, timely and the best cost effective option for vehicle transportation on offer. We highly recommend McPhee Freight to anyone without reservation. Show details ·  1

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Darren
Darren
  Verified

Had a caravan transported from NSW to Fremantle by sea. The whole process was seamless and we were kept updated through the whole process. McPhee’s price was cheaper than competitors and also cheaper than us driving over to collect, any questions we had were promptly answered over the phone or by email. We can’t recommend our experience with this company any higher. Show details ·  1

Latest follow-ups

Yuddy N.
Yuddy N.WA
  Verified

Had the most amazing experience with Sue from beginning to end. Our caravan manufacturer organised Freight from Brisbane to Perth through McPhee but were really poor with communications and updates. I reached out and happen to get Sue via email. She… Read more ·  1

kept me updated the whole way and was very responsive to all communications even though I wasn't her direct customer. We had issues with it being stuck at port but she provided necessary information that the caravan manufacturer was poor at. Would definitely recommend McPhees based on just my interaction with Sue alone. Highly recommend.

 Follow-up  · Caravan was not damaged at all. Delivery was delayed but only due to he caravan company not releasing the van on time. The port delay I believe was on the caravan seller not doing their part to release it from port. Nothing on McPhee

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Vicky H.
Vicky H.Queensland
 

Professional efficient service from payment to delivery, Sue was exceptional, We moved car from Nth Qld to Tasmania March 2026. 10/10 for communication and value for Money. McPhee Freight was not cheapest quote but you get what you pay for and… Read more ·  1

you get Professional company with customer focus service. January 2026 ,We had an horrific interaction with another company, where our car did not move in 4 weeks, poor communication, horrible customer servic, fobbed off constantly, could not get any information on.our car and then found out it had not moved from drop off point, we had to retrieve our vehicle, argue to get SOME of our funds returned and wait nearly 4 weeks for part payment. We were VERY weary in choosing another freight company but McPhee were very accomadating and gave us total confidence in giving our car to them for door to door service , we were informed all the way. phone calls and emails were answered efficient and timely. We would recommend and again use McPhee freight for any vehicle transport.

 Follow-up  · No unexpected cost, just my quoted price. The staff at Mcphee communicated and confirmed the pick up and it was a smooth 15 minute process once truck arrived. Deliverey was very well.communicated and we were kept up to date by driver. Insurance Yes just my comprehensive car insurance and the cover offered as part on the contract.

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John
John2 posts
 

We used McPhee Transport to freight our two vehicles and a boat from Perth to Cairns. Sue in the office was very helpful and did everything she said she was going to do. The vehicles and boat arrived with no damage and on time. We would like to take… Read more ·  1

this opportunity to thank all involved we were very satisfied and would use ty again and recommend them.

 Follow-up  · Make sure your vehicle is clean and empty, it’s a requirement by customs. Received updates while vehicles were in transit. Booking process was quite simple and Sue in the office was very helpful and accommodating and made the process simple.

Couriers

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In-depth reviews

Mustang
MustangWA
 

We had sought a number of quotes for delivering a Ford Mustang from country NSW to Perth. McPhee offered the most affordable quote with the vehicle being undercover during transport and with the shortest delivery timeframe. We weren’t sure what to expect as we had not used McPhee before. However, Sue from McPhee provided immense support, advice… Read more ·  1

and updates throughout the whole process. We were very impressed with Sue’s friendly, professional, and engaging communication. Her organisation of the pickup of the Mustang, transport to port and loading was perfectly timed. Not an easy feat when it had to be collected from a country town outside of Sydney. However, Sue was very confident she would deliver the vehicle on time (or earlier) and in the same condition as collected.

I’m pleased to say (as we expected from our in transit dealings with Sue and tracking support) that the delivery was perfect in every way.    Firstly, the Mustang arrived earlier than we had expected - which was a huge bonus. And it was unloaded from the ship incredibly fast.   Secondly, the port management (Brett) liaised closely with Sue to ensure the Mustang was made available for collection as soon as possible. Brett was an amazing help. He was very informative about how to get to the area of the wharf he was on, he was also accomodating with times and even waited around for us to arrive when we were held up, and he kept in touch with messages throughout. He had the car ready and everything organised as soon as we arrived. All in all Brett was excellent.    Thirdly, the car arrived undamaged and in fantastic condition - not one mark or spot of dirt on the vehicle. It was just as it was when it was collected. It was a great feeling to pick up a clean, unmarked car that had just travelled the length of Australia. It looked good and had been well taken care of in transport.    We are extremely happy with the service we received from McPhee.   We will definitely use McPhee again.   But most of all - we wanted to thank Sue! She was amazing and made the transport of the Mustang an absolute delight rather than a frightening chore. Her correspondence and calls and advice helped keep our son calm about his new Mustang. And Sue somehow managed to get the vehicle to us earlier than expected. We really can’t thank Sue and McPhee enough.   Thank you Sue!

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Kevin Potter
Kevin PotterWA3 posts
 

Negligence and unprofessional service – To Whom It May Concern, On 11th September 2024 I paid $3750 to McPhee Transport to have VW Motorhome delivered from [Details Removed] to [Details Removed] in Weatern Australia door to door as quoted by [Name Removed]. The Motorhome, which was drivable and had the required amount of fuel in it to,quote…to be able to be driven on and off transport… Read more

and vessels and to be driven around Port lay down areas..unquote, successfully managed to do all that was required until it arrived at Fremantle port. It was there that Mcphees management decided to organise the services of another transport company who intern organised two old retired couple to DRIVE (not Tilttray) my Motorhome nearly 100kms on a 110km freeway to my home address! Nearly at the end of that negligent journey it broke down. It was then TOWED ( not tilttrayed, automatic vehicles shouldn’t be towed because of damage to transmission) to a holding yard without my knowledge.  I have sent several emails to Mcphees asking for details of Mcphees employees in WA who were involved with horrendous decision of lack of care and negligence and also for the insurance company but have had no reply.

McPhee Freight
McPhee Freight    

Hi Kevin, I understand our team have already been… Read more (+2 replies)

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RGJ
RGJ2 posts
  Verified

McPhee Freight is professional, easy to communicate with, pleasant and helpful.- Interstate relocation of a boat – McPhee provided a service to transfer our 20 foot sail boat on a custom built trailer, from the ACT to WA. The load was unusually wide and would not fit into a standard container. Because it was a hand built wooden boat we did not want it towed on the road for any distance, so McPhee organised a road carrier to take it almost 300 kms to the… Read more ·  1

nearest port. From the first point of contact they were clear on costs and estimated delivery times and methods. They made helpful suggestions, responded flexibly to our request for changes, were clear and quick in communicating costs and updates. The final cost was in accordance with that quoted, with no unexpected additional charges. The boat arrived in good condition. Having an item of this nature delivered by a combination of road and sea freight requires experienced coordination and the buyer needs to be aware of and anticipate some uncertainty around schedules of ships. Some reviews referred to delays, and we were prepared for that. But in our case the boat arrived a little earlier than expected and McPhee assisted with arranging short term storage and delivery. McPhee were easy to contact via phone and email and the office staff in particular were friendly and patient (thank you Stephanie). The transfer of the boat was one of the more expensive components of our interstate move but we received excellent service and therefore believe that the cost was justified.

Recent reviews

Sandy
SandyWA
  Verified

I had a vehicle transported from Perth to Sydney and from the outset, McPhee Freight (Simone) was extremely helpful and patient with my many questions. The vehicle was picked up from my home and delivered to its final destination without any problems and arrived in the same condition as when it left. The price for transport was very competitive. I am very happy with the service provided and would not hesitate to recommend them. Show details ·  1

Michael
MichaelWA2 posts
 

Fantastic!! Simone is the person whom I was communicating with. At each step of the way she has been excellent to deal with. Went above and beyond to help with requests i required. Simone is very quick to reply and attentive. You can see from here actions how switched on she is. Thank you for your continued support and great service. Show details ·  1

evo76
evo76
  Verified

I used McPhee Freight to transport an interstate car purchase from Melbourne to Perth. Their RORO sea freight was significantly cheaper and the vehicle had the benefit of being under cover and not exposed to the elements vs the usual road freight offerings. Communication was great and collection/delivery was performed with care. The vehicle… Read more ·  1

arrived without a scratch and 1.5 weeks earlier than expected which was a pleasant surprise. Totally recommended.

Sheka J.
Sheka J.
 

I recently helped a family member organise transport for their car from Adelaide to Perth. After losing money with another freight company and dealing with poor communication, we were nervous going into this. However, we were so impressed with the service from McPhee Freight. From start to finish, their communication was excellent and gave us… Read more ·  1

real peace of mind. The whole process was straightforward and easy to organise, and we were kept updated almost every step of the way.

Pickup was smooth and hassle-free, and the car arrived in just under three weeks.

Overall, we’re extremely happy with the experience and would highly recommend McPhee Freight to anyone needing reliable car transport.

Molly P
Molly P
  Verified

Shipped my car from Sydney to Perth, Sue was absolutely amazing, she helped me get my car picked up earlier and stored at the port before the ship was available. A seamless process with no km’s put on the car the whole trip. Show details ·  1

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