Zero Co

Zero Co

4.5

86 reviews · Statistics

PositivevsNegative
87% · 758 · 9%
Product Quality
4.7 (68)
Return Claim MadeYes (2) · No (69)
Shipping
4.5 (60)
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Reviews

86 reviews
Marg
Marg South East Queensland, QLD

No customer service to resolve ordering issues

Love the cleaning products as I have been supporting this company since day one. I have an issue with their customer service there is none!!! If you have a problem with your order you are on your own - I sent multiple messages and days later got an email which was generated rubbish. not good enough for an online only product.

Zero Co
Zero Co · 
Tom
Tom
 · Verified

Great product, great value - never going back

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Claudia
Claudia Perth, WA · 7 posts

Does not remove stains

Zero Co
Zero Co · 
Jess
Jess Perth · 7 posts

Mostly good products

Product Quality
Shipping
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Suzi
Suzi Greater Melbourne (Inner), VIC · 3 posts

Smells too strong

Product Quality
Shipping
Zero Co
Zero Co · 
Brian M.
Brian M. South East Queensland, QLD

Great idea. Generally good but'

Claire & Stuart E.
Claire & Stuart E. Greater Melbourne (Inner), VIC · 2 posts

Terrible fulfillment process / customer contact

Product Quality
Shipping
ZKW
ZKW

Unsuitable

All of these products had given me irritation and major headaches. Which lead me to research.
All of these products are filled with carcinogen ingredients and products that aren’t good for my body.
No product should make your scalp hurt or cause rash and irritation.

Zero Co
Zero Co · 
Jessie
Jessie  Greater Melbourne (Inner), VIC · 2 posts

Wow ! LOVE EVERYTHING ABOUT THESE PRODUCTS! ⭐️⭐️⭐️⭐️⭐️

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Amrita R.
Amrita R.

Great range of products, well priced and kind to the environment!

David
David Metropolitan Adelaide, SA

Great products and great service

I have been using the products for almost a year now and will not ever use anything else. I thought I had a service issue but it was quickly dealt with and I could not be more happy!

Carmen
Carmen Sydney, NSW · 3 posts

Great concept, poor execution

I've ordered multiple times a year over the last few years. I like most of the products I've tried, but I have only ever received 2 or 3 return mail satchels to use for returning the packaging. Zeroco haven't sent me any in over a year, despite me ordering multiple times p/year and specifically requesting a return mail satchel. I have a stockpile of packaging I am accumulating. While I understand the company is trying to limit its carbon footprint, and I try to return 15x empty product packages within 1 satchel, it's not physically possible if I can't seal the satchel. If i can't return it, then it ends up in landfill again. The whole selling point of this company is the ability to return packaging for refill, so this is disappointing

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Karen
Karen Central Highlands and Goldfields, VIC

I love Zero x 4 houses where it is in use.

Mary Chetty
Mary Chetty

Wonderful company

Product Quality
Shipping
Anonymous
Anonymous · 2 posts

I love everything, all the products!

Questions & Answers

Marisa W.
Marisa W. · 

Please could someone Explain why there is such a lack of communication.

I have placed an order and have not received a tracking order and it says it’s unfulfilled.

I have tried to contact someone numerous times.

Very frustrating

Guest
Joanne T.
Joanne T. · 

I would prefer to have a deodorant that does not contain aluminium

Guest
Jules
Jules · 

Please see my review posted just now - Saturday the 7th of May - and respond as quickly as possible
Thank You

Zero Co
Zero Co · 

Hey Jules, we cannot see a review from you! Please let us know if there is anything we can help with :)

Guest

Get an answer from our members and Zero Co representatives

Details

CategoryOnline Shops and Home Care Shops
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $99
Visit official website

Contact info for Zero Co

Extra Information

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