Reviewer Photos & Videos
Happy with the mattress. Recommended!
This mattress is a bit on the firm side but still reasonably comfortable. Support is excellent. Weaker on side so can't really sit at the edge. This is a bit annoying but no issue at all sleeping on side. Fabric and materials feel luxurious and certainly giving the impression of a mattress way more expensive than its price.
Longevity wise is quite acceptable. I have had the mattress for 4 years now. Recently realised it has dip a bit around my waist area after I purchased a new one and had the opportunity to see them side by side. Otherwise wo...uldn't have noticed. The dip was measured to around 15mm, which is very good even when compared to expensive mattresses which I previously owned. For mattresses with thick foam you will always get some dip even with the biggest brands and top models. It is just the way it is for pillow top mattresses. Overall I'm very happy with this purchase and would highly recommend it.
Purchased in May 2016 for A$369.00.
Great for girlfriend 60kg, horrible for me 85kg
This mattress seemed so great after 2 weeks I decided to buy another for the guest room.
I've had it for a year now, and am now replacing it.
The problem is that after a short time it starts saying so severely on my side that I end up in horrible pain after 2 hours. I'm only 30, no real back issues. Rotating the mattress to my girlfriend's side helps for maybe a week, but never really recovers. At 85kg, I don't consider myself that heavy.
Great mattress for those around 60kg, anyone weighing more will regret their purchase a short time after thinking it's the best
Mattress in a box.
Well I was pretty much comparing with E living and sleeping duck and Giselle, zinus but ended up buying Zzz Atelier 2020 the latest black label Chiropedic edition. 34 cms thick from ebay for almost $422 delivered. The first night on the mattress already relieved all of my back pains and is a little bit firm. But once it settles down after a day or 2 You won’t actually get off the best. The latest version is way better than the old one and best part is Australian Made.
Love it since day one!
Comparing this with my old mattress of another brand, this is far better hands down.
Quality of sleep has improved greatly, no more aches and pains.
3 years of used and still maintains its shape
I was initially skeptical about mattress in a box, but this mattress has blown me away. I have no problem recommending it to anyone.
Went from Cloud 9 down to Hell
This mattress was fantastic to begin with. What a bargain at $300. The only complaint in the first 18months would be the heat that it retains. Including when you're not even on it.
My hubby and I are not big people but with the sagging that came and the huge mountain in the middle of the mattress, you'd think we were on a larger build. With the sagging came extremely sore backs and an added extra for me, my hips too.
After 3 years, I've bitten the bullet and spent $2200 on a 100% latex mattress. It works out to be the same cost. Being latex , i don't need to worry for another 20 years.
Purchased in January 2017 at EBAY for A$300.00.
Best investment ever
Our old mattress of another brand has sagged and as a results we have suffered sore back and hip. After trying everything we could to adjust with the old mattress, we have decided that it is time to look for a new mattress. In making the purchase decision, we have gone through very comprehensive research on various brands, including physically visit some of these brands in their store or warehouse to test the mattress and inspect its quality prior to making the investment. We ended up purchasing this mattress from ZZZ Atelier after visited them...and spoke to a very nice gentleman who has been very open and explained the product to us in a very detailed manner. After receiving the mattress we have used it for about 1.5 years now and our sleep quality has improved a lot from the previous mattress. We do not notice any significant issue with the mattress, apart from slight body impression on the side we usually sleep, which the company rep has explained to us that this is normal of any modern mattresses. Since it did not gives us any sleep discomfort issue we figured this is not abnormal. We have been holding back from writing review too quickly as we experienced bad dip with the old mattress of other brand within a year time. It seems that after having the mattress for 1.5 years we now are confident to write this review and recommend the mattress to our friends
Purchased in February 2019 for A$360.00.
Great for 6 months, then the real mattress sets in, buyer beware!
I was initially ecstatic to receive a mattress at this price and quality.
When opening the mattress it was great, the first few months were comfortable with no complaints.
Then the problems set in, sags in place where myself (81kg) and my partner (67kg) sleep, this weight should not create a dip or sag this early.
1 year in and the mattress looks sagged and completely uncomfortable (waking up with aches, hip pains)
I contacted their warranty team regarding the 10 year warranty. It is rubbish, they ask you to take ridiculous photos to prove...the sag or dip in the mattress. I have since provided the photos with no response. AVOID AT ALL COSTS! Save up an extra few hundred and get something more stable with authentic materials, this is made from very cheap materials that won't last.
Takes time to adjust but amazing outcome
This mattress is quite a bit firmer than I thought. Took me several nights to eventually adjust to it. Initially contacted their rep who asked me to give it a bit more time to get used to. Glad that I took the advise. After about a week it started to feel really good, and to my surprise my long term lower back pain is gone!! The mattress is really amazing in support, but for those who like soft mattress you may need to also budget for potential need of mattress topper. Thank you zzz atelier!
Purchased in December 2019.
Third mattress, still happy as ever
I've purchased 3 ZZZ mattresses so far, including the older version of their black label and the new version. The new one certainly gives a much more premium vibe, but essentially they all seem to deliver the same comfort and support. ZZZ makes really good mattresses, even without considering their amazingly cheap price. When price is considered, this purchase is a no brainer. I am very happy with all 3 mattresses, all giving superb sleep and after years still seem very durable. Will not hesitate to buy more in future if need arises.
Purchased in September 2018.
We have been using this mattress for about half a year. Wanted to wait at least a period of time before I write this review. So I have enough time to know it is actually as good as I thought it is. This is a lovely mattress, very well made and certainly gives an upmarket product feel. Prior to using this we have switched from one online mattress to another, none seem to really satisfy my picky wife, always complain about back pain. Zzz mattress seem to solve it all! Best of all, it is less than half the price of the ones before it :)
Don't buy on positive review
Saw the review and brought it. It's more than 3 weeks but the experience is horrondous. It is not stiff for a back sleeper and the mattress has gone than at the place where we normally sleep .
Good quality but hard as a rock!
I bought this bed a month ago & the delivery was super speedy. Very good quality for a mattress, better than many popular 'mattress in a box' brands I've slept on, and certainly much cheaper. It is however VERY hard. I have a lower back injury that has left permanent nerve damage in the leg & lower back artrits, after one night I woke up with no more lower back pain & felt like I've gone through a spinal realignment. AWESOME! However, I did have to buy a very thick convoluted overlay mattress from Clark Rubber to compensate for the pain it was ...causing my pressure points - shoulders, hips, knees. I was waking up in absolute agony from pressure point pain. While the convoluted mattress allows me to get some sleep, I can not say that I'm entirely comfortable as there is definately not enough "give"in the springs around the main pressure areas - be that sleeping on my side or back. I'm a tall slender woman, but have typical Scandinavian wide bone strutcure, while I no longer suffer lower back pain I'm now experiencing tightness in the upper back and shoulder area. Its a great mattress, I can't really fault it, it's just not for me. Unfortaunately with the deeper mattress size, plus a convoluted topper as well, meant I had to buy deep walled fitted sheets & a king size doona to compensate for the measurement changes, all extra expenses I wasn't expecting. I've now spent out more on "mattress compensations" than I did on the mattress.
Purchased in June 2020.
- Chiropedic Black Label Queen
- Verified purchase
You get what you pay for
Purchased in May, 2019 from the eBay store, I was initially happy with my purchase. The delivery went without a hitch and unpacking and expanding the mattress was an easy process. I also purchased the base later on. The transaction was easy and faultless.
The mattress itself was fine for the first few months. I followed the instructions, rotating etc. But about 4 months after purchase I had to put another 5 inches pure latex topper over the mattress as I was feeling the springs.
I persevered until June 2020 with this mattress, but the ache...s and pains got worse and you could visually see the dip in the middle left by my body. I'm single and not overweight and the mattress was definitely sagging. No side bolstering was an issue and the underneath was poorly covered. It was also very high, much of my old linen did not fit. It was a short term purchase as I'd moved further out into the country and there are no furniture outlets nearby, but even for the price I paid, I expected it to last longer. I've gone back to a flip and turn pocket spring mattress. Not recommended
Best sleep ever!
I was so nervous buying this online without trying it out, it arrived in a box which added to my anxiety. I let it expand out, took around 10hrs to get to full size. The mattress is amazing, super comfortable, I'm a back & side sleeper & have found I have the deepest sleeps & quite detailed dreams - must be relaxed! Cannot believe given the price ($320) delivered to my front door in Qld (received 4days after ordering) & the level of quailty is what I would expect on a $5000 mattress, am in the process of seeking a King size one for my friends now! Thankyou look forward to doing business with you again!
Best value for $$
Our first time online shopping experience for mattress but I must confess it was the best decision we ever made.
Super fast delivery and so happy with our purchase...
We definitely know where to shop next time for our mattress x
Purchased in April 2020.
Impressive mattress for a great price!!
I bought two queen size mattresses a few months ago. I was impressed so much with my initial purchase, I bought soon after another one for my son. Great product, very comfortable, firm and supportive. I am sleeping all nights now, with no interruptions, like a baby. I am impressed with this product and could recommend to anyone to try. It's a great value for money as well. Love the compression method for easy transport. Decompression and setup is really easy. I bought a great mattress for a fraction of a cost sold by major retailers. Well done ZZZ Atelier. Thank you!
Aussie and awesome!!
Soft but firm, does everything it promises. I’m a tradie with loads of different aches and pains. Honestly, better than my ex’s $5000 mattress, Honestly.
Best mattress I’ve ever owned!!
- Chiropedic Black Label Queen
- Verified purchase
Love our new mattress
This review is for the ZZZ Atelier QUEEN *7 Zone Pocket Spring Mattress Latex Foam EuroTop *Chiro Endorsed. This specific mattress wasn't listed, so I'm adding it toe the Chiropedic Black Label reviews...
We purchased the mattress in early March 2020 because both my husband and myself were waking up with backache. My husband broke his back a number of years ago and needs a supportive mattress. We've noticed that we are both waking now, having had a restful sleep and are able to get on with our day with mostly no back pain. My husband still does...
- Chiropedic Black Label Queen
- Verified purchase
I bought one and was so impressed, then my mother bought one, my sons bought one and also a long time friend
You won’t be disappointed
I always paid 1500- 2500 for a mattress do I was very hesitant at first
Read reviews and took a chance
Very happy as well as everyone else
Purchased in October 2019 at Zzz Atelier outlet on ebay for A$329.00.
Very comfortable. No sagging.No overheating. Breathable. Supportive. Firm yet comfortable. No more backache. Definitely change my sleep pattern after using this mattress! Now I can sleep well and more refreshing the next day.
Questions & Answers
Does it have any smell? How thick is the latex top? Is it made in Australia?
Can you plz tell me how is side support for this mattress
How much for a firm queen mattress please?
|Type||HD Polyurethane Foam, Latex and Pocket Spring||HD Polyurethane Foam, Latex and Pocket Spring||HD Polyurethane Foam, Latex and Pocket Spring||HD Polyurethane Foam, Latex and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Thickness||34 cm||34 cm||34 cm||34 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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