Zzz Atelier Chiropedic Black Label
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212 reviews · Statistics
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- Side (55)
- Back (47)
- Front (9)
- Days (61)
- Weeks (4)
- Months (2)
- I never got used to it! (10)
- Very Soft (1)
- Soft (8)
- Medium (57)
- Hard (8)
- Very Hard (2)
Reviews
Almost 4 years in and this mattress is like new.
Chiropedic Black Label QueenBought this based on other reviews and the perceived value. 4 years on and we can't fault it. Comfy, flat, and great to sleep on.
... Read moreBest mattress I've ever had!
Chiropedic Black Label KingI purchased the King & it's super comfortable. Pillow top is so soft. It has helped my back pain & I have been getting a better sleep. Looks nice too. Highly recommend.
... Read moreterrible mattress that i can't return
Chiropedic Black Label DoubleThis mattress is the worst & most bizarre mattress i've ever slept on! Overall it feels as hard as a rock and i am saying this as someone who prefers a firm mattress. I thought ok give it time to 'soften' a little, It has not adjusted to my body shape at all over the 3 months i've now owned it. I am a side sleeper & wake up in pain in my hips every day, this tells me it really has no contour at all, No its not memory foam but regular mattresses should do this if they're any good.
And yet in one spot it does seem to be sagging, the mattress fe
... Read moreels hard & soft at the same time, sleeping on it diagonally is more comfortable which is the totally bizarre part. When i contacted the company all they say is firmness is subjective & they will only take a return if it has a sag, well how the hell do i prove that when like another reviewer said, it sags when laid on. Interesting that alot of the 5 star reviews are from accounts who have only left the one review and its for this mattress, draw your own conclusions! Sorry i ever bought this and now i have to go through the whole mattress shopping saga again which sucks because there is so much nonsense in this industry.This is perfect
Chiropedic Black Label DoubleIt’s very perfect ⭐️ When I have unpacked the box the product is very good and easy to setting its make me sleep better amd good quality. The delivery very fast.By the way I apologize once again for my misunderstanding. It's really new to me about the packaging that l thought I have received the wrong item. ⭐️⭐️⭐️⭐️⭐️
... Read moreFind out how Zzz Atelier Chiropedic Black Label compares to other Mattresses
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Excellent value for money
Chiropedic Black Label King SingleI have had this mattress for a couple of years and is still comfortable however, there is slight sagging. I still recommend this because it is great value for money.
... Read moreAmazing mattress and excellent service
Chiropedic Black Label QueenGot the Black Label. Very comfortable and supportive, which helps with back issues. Very fairly priced too. Exceeded expectations. Bought one initially, and got another subsequently. Service was also very good, very responsive and helpful. Thanks!
... Read morecomfortable&reasonable price
Chiropedic Black Label QueenThis mattress is great, fair price. I spent four figures before I bought other brands of the same quality! I've bought three beds for my Airbnb room. All the guests who came here told me that the quality of the bed was very good.Quick delivery and good customer service.
... Read moreAuthor stated being incentivised for this review
Mattress started sagging but was covered by warranty.
Chiropedic Black Label QueenHave had this for almost 3 years now and have just replaced it. Was great at first, but after a year it started sagging where we both slept and started causing me back pains.
After raising it with their warranty team, and sending a few photos, they agreed to process the refund. Overall excellent service. Always good to see a team that stands by their product and warranty.
Great
Chiropedic Black Label QueenPerfect mattress I loved it even my kids loved it. Product is great I used to have a back pain then I spoken with ZZZ Staff they guided me very well, they suggested me to have this mattress, I really loved it. We got roughly 4 mattress from them. For my kids too. Thanks a lot for ur help especially Byran he is really kind person.
... Read moreFind out how Zzz Atelier Chiropedic Black Label compares to other Mattresses
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Worst matress in my life
Chiropedic Black Label QueenAm honestly trying to figure out how there are so many 5/5 reviews, it's very odd. The matress gave my partner and I the worst body pain from day one. Since we started usingnut we toss abd turn all night, especially me. We barely sleep all night. In order to prove it was sinking they asked us to send unreasonable pictures of the matress yet I was telling them you have to lay on it to feel the sinking. They tried telling me firmness differs for people therefore the matress is not damaged. I informed them this was ridiculous as we travel regularl
... Read morey and have slept in good and bed matresses all our lives but non had ever given us pain nor sagged and made us sink.. Lol how can both of us get such horrible pain if there is nothing wrong with the matress? We had to spend $179 on a matress topper which helped a bit but now 3 months later it's just so bad. Am writting this review at almost 1am because am laying on the couch researching actual good matresses because I can nolonger sleep on the bed. Its like literally sleeping in sink hole. This is the worst matress i have come across. The worst insult was calling my complain "change of mind" yet the matress is clearly not fit for use. They offered a lousy 50% refund ... NOT OF THE TOTAL but of the matress alone! In future I will be very weary if reviews that are too good to be true. Update: Apparently the issue is firmness because my whole body and my partners ached instead of only one area of my body aching. My partner is 68 kilos and he sinks into a hole in the matress. They questioned why i am reviewing an issue that was dealt with months ago while ignoring the fact that i am saying 3 months down the line we are now in a deep hole which is now a whole different matter to months ago! They have now implied that they will "take other matters" to defend themselves which i am hoping they do as someone will have to finally physically view and test the matress as evidence! Its a worry they use such threats as it now makes sense how they might possibly scare other potential reviewers: NOT ME!!Sagged within 3-4 months. Great after sales support
Chiropedic Black Label SingleAround the area where my bottom lays sagged within 3-4 months. I regularly turned the mattress around in hope of avoiding this. Can't sleep on my back comfortably and feel like I'm sleeping in a hammock. My other half also had the same problem. Mike from ZZZ Atelier's after sales support contacted me and quickly resolved the matter. Very impressed with the high standard of customer service.
... Read moreExcruciating pain!
Chiropedic Black Label QueenWhen we first bought this, we were loving it! I mean, why wouldn't you? The price, the firmness - what could be better?
Well it's now a year down the track and the mattress has sagged - this makes no sense, my partner and I are both relatively average weight <60kgs. My partner and I are dealing with excruciating back pain - so severe that some days it's very hard to walk. My back pain runs through down to my leg now and I literally have to roll out of bed. Some days we've opted to sleep on the ground instead. We're due to the chiropractor now
... Read morebut given the nature of restrictions it's difficult to comfortably see one at this time. We purchased a new mattress now and I've learned that "if there's anything you shouldn't cheap out on, it's a good mattress". I think I may have caused myself long term damage to my hip and at this point, I'm not sure if it can be reversed.Find out how Zzz Atelier Chiropedic Black Label compares to other Mattresses
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Exceptional customer service through Ebay sellar.
Chiropedic Black LabelI recently purchased a king size mattress through the Ebay outlet of ZZZ. Ateliar after a high recommendation from a friend who had purchased several for a new house.
I had an issue and reached out to the sellar for assistance. The service i received was exemplary, with swift replies and extreme attention to detail . It was handled with the highest level of customer service i have received in a long time, and their only objective was to assist me, the customer with a suitable solution.
I couldnt speak highly enough of the service i received and the outcome.
Awesome mattress!!!!!
Chiropedic Black Label KingBought my mattress 2 years ago and can't talk highly enough about it. Received another one today. Customer service was brilliant, very helpful and top class communication. Firm on the body, sleep is very comfortable and relaxing. Highly recommend
... Read moreBrilliant brilliant brilliant and awesome service to boot
Chiropedic Black Label QueenWe are over the moon that after trying loads and loads of mattresses a friend put us on to ZZZ initially we dismissed it as we thought it was too cheap to be any good but it has been the best mattress ever. FYI: we are over 65 and have a few back issues so for us finding a suitable mattress has always a problem.
We had a bit of a issue after almost 2 years but it wasn't a problem they covered everything under their warranty and sent us another mattress as a replacement !!
The only slight negative would be that we had to wait a week to get the new replacement mattress ( but that could of been because of Co-vid ? ) but all that pales into insignificance as we are now back to getting the best sleep ever.
Questions & Answers
Bad choice I don't know how to put a complaint in as I'm elderly but not happy with my mattress
Hi there, we are looking for a mattress that keeps the sleeper fairly cool and is breathable as we overheat in our current one. This mattress ticks a lot of boxes, but can anyone give advice on the hot/cold aspect of this product. Many thanks
In all honesty i would advice against it. My opinion on it seems similar to the ones that have complaints aboit the issue with this matress ... yet it seems they have high positive reviews which is so confusing and odd. You can email me at chigondori at hotmail.com for my honest opinion as I don't want to seem biased answering here in public ... unless this is private msg? This platform still confuses me.
Hi there, I bought my queen bed in Apr 2019. It started having a sag last year around the mid section. I had to put a pillow underneath to boost it up. Can you replace my mattress with a firmer one ?
Get an answer from our members and Zzz Atelier representatives
Details
Features:
- The Zzz Atelier Chiropedic Black Label is a chiropractor-endorsed mattress, with certified chiropractors being closely consulted at every step of the design process.
- The quilt is made with Turkish organic cotton which has a hypo-allergenic treatment and 99% dust mite resistance, making it suitable for sensitive sleepers.
- The mattress’ upholstery is 100% natural latex and high density foam, helping provide the support you need.
- EdgePlus technology helps give stability to the perimeter of your mattress, so it doesn’t cause people to roll off the bed.
- This bed comes in Single, King Single, Double, Queen, and King sizes, and is 34cm high.
Points of praise:
- Most reviewers found that the mattress was firm and supportive, and in some cases helped relieve back stiffness.
- They also said that sleeping or lying on the mattress was extremely comfortable and relaxing.
- According to reviewers, this mattress is breathable in that it doesn’t feel too hot to sleep on.
A point of pain:
- Some reviewers said that their mattress started to sag after a period of time, which affected the support of the product. However, this is covered under the mattress’ 15-year warranty.
Category | Mattresses | Mattresses | Mattresses | Mattresses |
---|---|---|---|---|
Price (RRP) | $929 | $1,059 | $879 | $629 |
Type | HD Polyurethane Foam, Latex and Pocket Spring | HD Polyurethane Foam, Latex and Pocket Spring | HD Polyurethane Foam, Latex and Pocket Spring | HD Polyurethane Foam, Latex and Pocket Spring |
Mattress in a Box | Yes | Yes | Yes | Yes |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Queen | King | Double | King Single |
Weight | 41 kg | 49 kg | 36 kg | 29 kg |
Material Name | Turkish organic cotton knitted fabric, 100% natural latex, Soft conforming foam, High density foam, ZzzCoil Pocketed Spring, Chiropedic 7 zone system, EdgePlus | Turkish organic cotton knitted fabric, 100% natural latex, Soft conforming foam, High density foam, ZzzCoil Pocketed Spring, Chiropedic 7 zone system, EdgePlus | Turkish organic cotton knitted fabric, 100% natural latex, Soft conforming foam, High density foam, ZzzCoil Pocketed Spring, Chiropedic 7 zone system, EdgePlus | Turkish organic cotton knitted fabric, 100% natural latex, Soft conforming foam, High density foam, ZzzCoil Pocketed Spring, Chiropedic 7 zone system, EdgePlus |
Thickness | 34 cm | 34 cm | 34 cm | 34 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
Extra Information
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