was so good first 2 years but when things go wrong the 15 year warranty is joke, mattress collapsed and you cant contact by email or phone its disconnected. they say customer service will contact in 24hrs its been a week. WARNING avoid this companys product its misleading and not of good quality
Purchased in May 2018 at ebay for $399.00.
Perfect for the firm fanatic, excellent service
I am both a back and side sleeper. My previous two mattresses were Koala-brand, and while I really enjoyed the bed-in-a-box experience, and the lux feeling of foam, I was finding that the bed would start to sag in months and I was riddled with back pain. I grew up sleeping on hard mattresses, so was looking for that level of support, but with a bit more cushioning.
I couldn't find exactly what I was looking for in the market, so I purchased the ZZZ Assured Ultra Firm as the foundation of my 'build your own bed'. ZZZ was at the right price poi...nt to warrant a try. I highly recommend designing your own bed -- especially with ZZZ as your base layer. Toppers will wear out faster than your mattress springs, and they're cheaper to switch out than your entire bed. You can also swap out toppers depending on the season. On top of my ZZZ, I've purchased a foam/latex mattress topper (as other have commented, the built-in latex top is a bit thin -- you can feel the individual springs as you roll) and a fluffy mattress topper for the winter. I got the Ovela and Microcloud brand toppers respectively. Sleeping is now a dream -- my Fitbit says that my sleep score is now 7pts higher on average since this new setup. On top of all of that, I want to say that the Customer Service was excellent. I didn't receive an initial tracking number for my order and because of the back-and-forth, the team there felt so bad that one of the employees ended up chucking my mattress into the back of their car and hauling it directly to me (I live in Sydney CBD). Super responsive over email (less than 12hrs) and friendly. I hope to report back in a few months on how well the edge springs have stood up over time.
Purchased in July 2020.
Excellent products! Very good value and high quality mattress!!!
Excellent products! Very good value and high quality mattress!!! Thumbs up! I run airbnb and guests will compliment about our mattress. This is the most comfortable mattress of all. Good for my back.
Purchased in November 2019 at eBay for $300.00.
- Zzz Assured Firm King
Extra firm, perfect for bad backs
Just wanted to again thank you more personally for my fantastic mattress, I hurt my back years ago nursing, have never found a comfortable and firm support mattress until now, turned 59yrs old yesterday, and thanks to the best sleep in years, no bull, I feel years younger. Thank you again from a very satisfied old girl lol.. Deb
Purchased in September 2019 at eBay for $326.00.
Reasonable for the price
Mattress was not very comfortable until we added a memory foam topper - now it is good. It is hard to handle (no handles for lifting to change sheets etc.) It was cheap so I think it is well worth what we paid for it.
Purchased in August 2019 for $250.00.
- Zzz Assured Firm Queen
I can’t believe of the quality in such great price!!!!!
I was really blow away by the quality and comfort of the mattress they made. A lot cheaper than my Wife mattress(purchased $700) but a lot higher quality and comfort. Best choice to go
Purchased in August 2019 at eBay for $215.00.
Good & Affordable Firm Mattress
I have back pain issue and needed a firm enough mattress to support my sleep. With limited budget I have purchased several mattress online which rated as firm but none of them have been firm enough for me. Based on recommendation from a mate I've purchased the assured firm series from zzz atelier which rated as extra firm, and ever since I've been very happy with it. The mattress is firm enough to support my back, but not firm as a floor which would hurt me. For this price I think it worth every value and will be happy to recommend this to anybody who are after a firm mattress.
Purchased in March 2018 for $269.00.
Only lasts 6 months
Bought on eBay and it was great for the first 6 months. Now it's started to sag & my back pain is back with a vengeance! Unfortunately, I bought 3 of these!
Purchased in November 2018 at eBay for $269.00.
- Zzz Assured Firm
Firm bed that will straighten our back
The mattress is firm as described and when my partner moves/rotates, it minimises disturbance. The firmness will take time to get used too but it felt like it's readjusting/straightening my back posture again. I'll have to wait bit longer to see the effect.
On the low side, the mattress is:
- very heavy, need 2 people to receive the delivery
- height is only 20cm even after 12 hours decompression, lost 3cm due to compression??
- side and base wall's material are very thin compare to our previous mattress that I felt I might tear it when t...
Over the moon! So happy!
I am absolutely thrilled to bits with my new purchase from this company. From my experiences as a little kid, I know that I need a super-firm mattress. When my original bed frame and mattress gave up the ghost, I went through a succession of mattresses from Ikea, Harvey Norman, places like that. I spent a lot of money on products that just didn’t last. The Harvey Norman one was the worst, as it rapidly developed a sag in the middle, to the detriment of my health. I had to occasionally sleep on the sofa. The reviews on this site and their inform...ative website convinced me to try Zzz Atelier. The delivery process was not smooth, unfortunately, due to a dodgy delivery company, but the mattress company went above and beyond to make sure that I received my mattress in good time. Their ethos is to genuinely assist and please the customer, which is rare these days. Now that I have slept on the new mattress several times, I can attest that it is utterly remarkable. Incredibly firm and sturdy, a quality product. I enjoy going to sleep now. Please forgive my daggy joke, but this mattress is literally ‘a dream’ to sleep on. If you require a very firm mattress, this model is the one for you!
Purchased in January 2019 for $769.00.
- Zzz Assured Firm
Excellent product, delivary and service
I bought the extra firm mattress on ebay after reasearching for several months.
I have severe spinal issues so require the extra firm mattress.
I contacted the outlet seller on several occassions and the response was reasonably quick and answered my questons.
Delivary was amazing arriving a day earlier than I thought. They very kindly delivered to my front door which is up some stairs. Very grateful for that.
Just be warned the mattress is heavier than I expected. Upon opening the plastic the mattress positively jumped open. I left...it for several days to expand and air before using it. It does have an odour, but this dissipated within 2 days. So far I am delighted with the firmness of the mattress, and haven't been woken by pain in my back, neck or legs. That is an excellent sign.
- Zzz Assured Firm
Amazingggg. So happy.
Great quality for price. Ordered the assured firm model from eBay. Definitely firm, very happy. Slept on it for the first time last night and I'm stoked with this purchase.
Good product with best price. I would recommend to anyone. Owner is friendly and know the product well. He provide solutions than just selling. I would buy again in the future
- Zzz Assured Firm
Best firm mattress you can buy at this price point.
I can't comment on the durability as I have only had this mattress a week, but first impressions after sleeping on it for a few days is that it is the best FIRM mattress at this price point ~$200-$300.
The zzz atelier bed "Assured firm" is amazing value. After shopping around at plenty of places for a firm bed which was semi comfortable, we were looking at a minimum of $600. We gambled with this one and so far so good.
It does the job as a spare bed in the guest room. I will have no issues with the in-laws (with bad backs) staying over....You will be able to tell the difference though if you compare it against a $2,000 extra firm mattress, which is what we use day to day, but as a spare bed for the guest room I think its great value. I can't feel the springs when sleeping on it, however, if you were to push your hand down in certain areas you can. This may mean that the padding might be a little thin on top, or perhaps it just needs time to be broken in. Overall very happy (and surprised) at the quality of the bed at this price.
WOW - Fantastic
Was a bit worried at first.. but... OMG. Extremely fast delivery. Fantastic quality. Well worth it... dont hesitate... very comfortable - would highly recommend. 100% better service than other so called professionals. These are the real deal.... perfect 10/10
Questions & Answers
My husband is 140 kgs. Every mattress we have bought always sinks on his side offering no support. Is your mattress any different and if so, why?
I have started getting back pain and shoulder pain. Are there any memory foam toppers you would suggest?
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|Firmness||Extra Firm/Hard||Extra Firm/Hard||Extra Firm/Hard||Extra Firm/Hard|
|Thickness||23 cm||23 cm||23 cm||23 cm|
|Manufacturer Warranty||10 year(s)||10 year(s)||10 year(s)||10 year(s)|
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